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  • About
  • The Global ETD Search service is a free service for researchers to find electronic theses and dissertations. This service is provided by the Networked Digital Library of Theses and Dissertations.
    Our metadata is collected from universities around the world. If you manage a university/consortium/country archive and want to be added, details can be found on the NDLTD website.
131

Personnel policies in United States based Japanese hotels

Chen, Chen-Yin. January 1993 (has links) (PDF)
Thesis--PlanA (M.S.)--University of Wisconsin--Stout, 1993. / Includes bibliographical references.
132

The effects of service recovery satisfaction on customer loyalty and future behavioral intentions an exploratory study in the luxury hotel industry /

Riscinto-Kozub, Kristen A., O'Neill, Martin, January 2008 (has links) (PDF)
Thesis (Ph. D.)--Auburn University, 2008. / Abstract. Vita. Includes bibliographical references.
133

Hotellet, kunden eller jag? : en studie om dilemman i servicearbete /

Wesström, Mette. January 1900 (has links)
Thesis (doctoral)--Handelshögskolan vid Göteborgs universitet, 1998. / Extra t.p. with thesis statement and English abstract inserted. Includes bibliographical references (p. 225-235).
134

Affect of incentives on motivation of hotel workers a case study of the Grand Hotel Europe, St. Petersburg, Russia /

Sverdlin, Oleg. January 1998 (has links) (PDF)
Thesis--PlanA (M.S.)--University of Wisconsin--Stout, 1998. / Includes bibliographical references.
135

Analyse de la qualité dans les services touristiques : expérimentation d'un outil d'évaluation dans le cas d'un hôtel /

Morin, Guy, January 1993 (has links)
Mémoire (M.P.M.O.)-- Université du Québec à Chicoutimi, 1993. / Document électronique également accessible en format PDF. CaQCU
136

Organizational and group antecedents of workgroup innovativeness in a service industry

Nsenduluka, Evaristo. January 2008 (has links)
Thesis (Ph. D.)--Victoria University (Melbourne, Vic.), 2008. / Includes bibliographical references.
137

Employee satisfaction and performance a study of the RC Hotel Company kitchen environment /

Sims, Melissa Bradberry. January 2004 (has links)
Thesis (M.S.)--University of New Orleans, 2004. / Title from electronic submission form. "A thesis ... in partial fulfillment of the requirements for the degree of Masters of Science in Hospitality and Tourism Management"--Thesis t.p. Vita. Includes bibliographical references.
138

Guest satisfaction and guest loyalty study for hotel industry /

Carev, Danijel. January 2008 (has links)
Thesis (M.S.)--Rochester Institute of Technology, 2008. / Typescript. Includes bibliographical references (leaves 72-81).
139

Workplace basics competencies (scans) needed by entry level and middle-management employees as perceived by hotel/motel managers /

Harrison, Wilda E. January 1996 (has links)
Thesis (Ph. D.)--University of Missouri-Columbia, 1996. / Typescript. Vita. Includes bibliographical references (leaves 72-82). Also available on the Internet.
140

Workplace basics competencies (scans) needed by entry level and middle-management employees as perceived by hotel/motel managers

Harrison, Wilda E. January 1996 (has links)
Thesis (Ph. D.)--University of Missouri-Columbia, 1996. / Typescript. Vita. Includes bibliographical references (leaves 72-82). Also available on the Internet.

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