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Although there are similarities between hotel and other commercial property developments in terms of land, structures and services, it is important when developing hotels to understand that they have unique characteristics. These unique characteristics are that hotels require specific management expertise, are usually a “single-use” property, whose primary revenue is generated from a service-based industry, and has a market value that is directly related to its ability to generate future net income. The essence of successful hotel property developments lies in understanding these unique characteristics, as illustrated in the dissertation literature review. In addition, the dissertation identifies various critical success factors for hotel development which in turn is incorporated into a hotel property development framework, establishing a practical ‘road map’ for successful hotel developments. The literature review incorporates a wide range of hotel topics, such as the principles of a hotel business, fundamentals of the tourism industry as a motivator for hotel development, property development in general, hotel property development, strategic hotel management, hotel property development feasibility studies, hotel market analysis, financial feasibility, risk management of hotel developments, financing of hotel property developments, the project team and consultants, the design phases, and finally the construction phase. The dissertation empirical study tests the validity of the hotel property development framework, by presenting it to and questioning hotel development professionals in intensive direct interviews. / Dissertation (MSc(Real Estate))--University of Pretoria, 2006. / Construction Economics / unrestricted

The purpose of this study was to understand the types of competitive methods used by independent hotels in their bid to obtain and sustain competitive advantage. The concept of the co-alignment principle, as it relates to the choice of competitive methods and their implementation, was the focus of the research. The study investigated the co-alignment between the elements of the co-alignment principle; strategy choice, firm structure and firm performance. Five hotels in Jamaica and two propositions were used to test the model. The theoretical discussions were based upon the resource-based view literature. The empirical section of the study consisted of in-depth case studies, direct observations, guests' surveys and secondary data of independently owned and operated hotels in Jamaica. Interviews were conducted with general managers (or acting general managers) and other managers at each hotel. The study revealed the importance of co-alignment in hotels and the results indicated that performance was best when there was co-alignment. The results also indicated that the competitive methods cited by managers, as providing the greatest value to the hotels, were not always in line with what guests saw as important to them. Six conclusions were reached, which revealed the actions of managers of independent hotels. Unlike past research that focused on only one element of the co-alignment principle, this study focused on three elements; strategy choice, firm structure, and firm performance. The fourth element, environmental forces, was held constant in this study. / Ph. D.

Very often remote peripheral locations with scarce unique attractions find it difficult to attract investment and development in many spheres including tourism. Yet some innovative entrepreneurs have taken advatage of some of these locations, using the natural resources (though not scarce) that they posses to develop themed tourism. The success of these themed establishments located in remote peripheries is renounced as they attract tourists world wide. This thesis therefore explores the fantasy and themed hotel product and location as elements of attraction in peripheral locations. Information obtained  through consultation with expersts will not only bring new knowlege to academia on the subject; it would also be useful in planning new themed destination products in the periphery since it provides inside knowledge on what to consider when setting up establishments of like characteristics.

published_or_final_version / Management Studies / Master / Master of Philosophy

Thesis (M. Sc.)--University of Hong Kong, 1996. / Includes bibliographical references.

published_or_final_version / Business Administration / Master / Master of Business Administration

The research examines strategic marketing practices involved in knowledge development and innovation in Scotland’s rural hotels, as well as the business relations which potentially support this.  The research draws on regional development  literature – especially that concerned with innovation and flows of knowledge between small businesses.  Rural development, tourism and hotel industry literatures are used to ground the research within a rural and wider tourism industry context.  Referring to the critique of regional development literature, the role of different forms of proximity and the influence of competition in business relations are assessed.  In doing so, the wider applicability of regional development concepts is tested and considered.  Implications for public sector policy and support are assessed, with reference to tensions between rural development approaches and those adopted in Scottish tourism policy.  The research uses a multi-method approach involving quantitative postal survey data, supplemented by qualitative interview data.  Both marketing and relational activities were found to be limited in scope, focusing on short term, sales-oriented activities.  Attitudes to co-operation varied depending on competitive considerations and the stage of the marketing process involved: trust-based issues, sectoral characteristics and internal business factors being influential.  Geographical and organisational proximity were both found to be insufficient in supporting co-operation, geographical proximity even being detrimental in certain sets of relations.  Public sector policy does not sufficiently address the constraints and opportunities facing smaller tourism businesses in their marketing and innovation activities.  In both policy and theoretical terms there may be scope to avoid unnecessary polarisation between local and wider development, recognising a role for local or regional resources and development processes in achieving national objectives – simultaneously taking advantage of both competitive and co-operative approaches to relations and making use of local and extra-local inputs and networks.

<div> <p>Employee turnover is widely recognized as a concern for hospitality employers. Therefore, strategies are needed to attract and retain workers. Organizational newcomers are vulnerable to job stressors that lead to burnout and turnover. However, organizational socialization facilitates employee learning and adjustment, which subsequently reduced turnover intentions. The purpose of this study is to examine the impact of organizational socialization tactics on the domains of socialization learning and on organizational commitment in the hotel industry. The study also investigated th­e influence of socialization tactics and learning on turnover intentions. Additionally, the study explored content, context, and social aspects of organizational socialization tactics used by hotels to facilitate employee learning. ­­The study utilized a mixed methods approach including survey data from employees of upper midscale and upscale hotels in the Midwest, and interviews conducted with a convenience sample of survey participants. Empirical analyses were conducted using descriptive statistics, t-tests, analyses of variances, and regression analyses. Thematic analysis was used for interview transcripts. Findings indicate higher perceived levels of institutionalized organizational socialization tactics do positively impact the four domains of socialization learning – training, understanding, coworker support, and future prospects. Higher levels of two socialization learning domains, coworker support and future prospects, positively impacted organizational commitment. Institutionalized socialization tactics and the socialization learning domain of future prospects were negatively associated with turnover intentions. Interview findings enhanced survey data on organizational socialization tactics in the hotel industry. There was a higher prevalence of individual and informal learning, and employees have limited awareness of sequential steps or fixed timetables. Employees engaged in observational learning related to job duties from coworkers, and observation of customer service skills from their supervisors. The study also found employees are learning interpersonal skills from guest interaction, including how they can integrate guest feedback into their organizational roles. The study demonstrates the positive influence of institutionalized organizational tactics on employee learning in the hotel industry and provides further context on socialization tactics from an employee perspective. Implications, limitations, and recommendations for future study are discussed. Practitioners are encouraged to engage in institutionalized socialization activities. Employers can also cultivate an organizational climate that enhances hands-on learning by adopting socialization activities that enhance employee self-efficacy and encourage relationship building between coworkers. </p> <p> </p> </div> <br>