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Constructing an Open Knowledge Management System in the Enterprise-Illustrated with Marketing Corporation邵敏華, Shao, Min-Hua Unknown Date (has links)
The advent of a knowledge age,the critical factors of a survival
andsuccessful business are knowledge sharing and derivative
knowledgeassets between individual and group in an open
information environment.Consequently, our research based on
Porter's "value chain model" and adaptedhis "linear" model for
"network" knowledge sharing model. And then theadapted model
integrated with Nonaka's "organizational knowledge
creatingprocess" to construct the "knowledge value chain model"
of a business.So the model can express the dynamic relations of
sharing and creatingknowledge.For implanting the knowledge
management mechanism in business operationalactivities, we
proposed new analysis processes of an information system.
Themethod analyzes organizational knowledge structure in a
culture aspect asculture knowledge, and subsumes the aspect
under information system analysisand design. According to the
different level of the knowledge workers as culture groupings,
we proposed standard model objects as knowledge agents.
Interalios, the three level of agents represent different
demands in different context group. During constructing
knowledge management system,we used object-oriented software
engineering in system developing method,for example the use case
model.Therefore, the knowledge management system contain two
analysis dimensions.One is the knowledge agent which reprents
organizational knowledge managementstructure. The other is the
object model which display business daily operations.In our
research, we illustrated the knowledge management system with
the marketing corporation.
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