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1	A representação social do cloud computing na visão dos profissionais de TI brasileiros Marchisotti, Gustavo Guimarães 13 November 2014 (has links) Submitted by Gustavo Marchisotti (marchisotti@terra.com.br) on 2014-11-25T16:12:30Z No. of bitstreams: 1 Dissertacao_Final & Definitiva.pdf: 1891620 bytes, checksum: b110a698ad08c8eacc0c239564e378ae (MD5) / Approved for entry into archive by Janete de Oliveira Feitosa (janete.feitosa@fgv.br) on 2014-11-25T18:34:06Z (GMT) No. of bitstreams: 1 Dissertacao_Final & Definitiva.pdf: 1891620 bytes, checksum: b110a698ad08c8eacc0c239564e378ae (MD5) / Approved for entry into archive by Marcia Bacha (marcia.bacha@fgv.br) on 2014-12-12T16:25:51Z (GMT) No. of bitstreams: 1 Dissertacao_Final & Definitiva.pdf: 1891620 bytes, checksum: b110a698ad08c8eacc0c239564e378ae (MD5) / Made available in DSpace on 2014-12-12T16:30:33Z (GMT). No. of bitstreams: 1 Dissertacao_Final & Definitiva.pdf: 1891620 bytes, checksum: b110a698ad08c8eacc0c239564e378ae (MD5) Previous issue date: 2014-11-13 / Este estudo visa desenvolver uma investigação exploratória e quali-quantitativa, a cerca da representação social do Cloud Computing, na visão dos profissionais de TI brasileiros. Objetiva expor quais as percepções dos usuários da área de TI a respeito do paradigma computacional Cloud Computing. Para suportar o estudo teórico, foram coletados dados empíricos, por meio de questionários online respondidos por 221 profissionais da área de TI. Com o uso da técnica de evocação de palavras e da teoria da representação social (TRS), os dados coletados foram sumarizados. Após o tratamento dos dados mediante o uso da técnica do quadro de quatro casas de Vergès, obteve-se como resultado, a identificação do núcleo central e do sistema periférico da representação social do Cloud Computing. Por fim, os dados foram analisados utilizando-se as análises implicativa e de conteúdo, de forma a que todas as informações fossem abstraídas para melhor interpretação do tema. Obteve-se como resultado, que o núcleo central da representação social do Cloud Computing é composto pelas seguintes palavras 'Nuvem', 'Armazenamento', 'Disponibilidade', 'Internet', 'Virtualização' e 'Segurança'. Por sua vez, as palavras identificadas como parte do sistema periférico da representação social do Cloud Computing foram: 'Compartilhamento', 'Escalabilidade' e 'Facilidade'. Os resultados permitem compreender qual percepção dos profissionais de TI a respeito deste paradigma tecnológico e sua correlação com o referencial teórico abordado. Tais informações e percepções podem auxiliar a tornar o não familiar em familiar, ou seja, compreender como o Cloud Computing é representado, visto e, finalmente, reconhecido pelos profissionais da área de TI. Gestão da Infraestrutura de TI Representação social Evocação de Palavras Cloud Computing IT infrastructure management Social representation Words evocation Administração de empresas Computação em nuvem Tecnologia da informação Representações sociais Web semântica
2	The management of an information technology infrastructure in schools in the Western Cape Province / Bestuur van rekenaar tegnologie in skole van die Wes Kaapse Onderwys Departement Perkins, Catharina Elizabetha 11 1900 (has links) This research conceptualises IT infrastructure management at secondary schools in the WCED (Western Cape Education Department). This includes whether or not secondary schools in the WCED make use of a full time, on-site network administrator or whether a teacher acts as on-site network administrator. The literature review studied the effectiveness of IT infrastructure management which includes hardware, software, policies, computer network, security; staff management and BYOD (bring your own device). The management of IT infrastructure at secondary schools within the WCED differs widely from school to school, and its functionality depends on many factors. The quantitative study revealed problem areas within IT infrastructure management at secondary schools in the WCED. Furthermore the quantitative study also revealed that there is a need for best practice guidelines with regards to IT infrastructure management in order to improve service delivery. The literature review provided sources for best practice IT infrastructure management. / Rekenaar infrastruktuur by sekondere skole in die WKOD (Wes Kaapse Onderwys Departement) word in die navorsing beskryf. Die studie ondersoek verskillende strukture naamlike skole wat 'n voltydse netwerk administrateur het en skole waar 'n onderwyser die verantwoordelikheid aanneem van 'n netwerk administrateur. Die effektiewe beheer van rekenaar infrastrukture word bespreek. Dit sluit hardeware, sagteware, beleid formulasie, rekenaar netwerk, sekuriteit, personeel bestuur, en BYOD (bring jou eie toestel). Die bestuur van rekenaar infrastruktuur verskil van skool tot skool en die effektiewe bestuur daarvan word deur baie faktore beinvloed. Die kwantitatiewe studie het probleem areas vir die bestuur van rekenaar infrastruktuur by sekondere skole in die WKOD uitgewys. Die kwantitatiewe studie het verder die behoefte vir beste praktyk riglyne uitgewys om sodoende better dienslewering te verseker. Die literere studie het beste praktyk riglyne vir rekenaar infrastruktuur bestuur genoem. / Educational Leadership and Management Best Practice BYOD Cloud Computer Computer lab Facebook FITS Framework Guidelines Hardware Head of department ICT Infrastructure Information communication technology Information technology Infrastructure IT IT Infrastructure Management ITIL Management Computer network Network administrator Online survey Policies Principal Secondary school Network security Senior management team Software Teacher WCED Western Cape Education Department 373.0285
3	The management of an information technology infrastructure in schools in the Western Cape Province / Bestuur van rekenaar tegnologie in skole van die Wes Kaapse Onderwys Departement Perkins, Catharina Elizabetha 11 1900 (has links) This research conceptualises IT infrastructure management at secondary schools in the WCED (Western Cape Education Department). This includes whether or not secondary schools in the WCED make use of a full time, on-site network administrator or whether a teacher acts as on-site network administrator. The literature review studied the effectiveness of IT infrastructure management which includes hardware, software, policies, computer network, security; staff management and BYOD (bring your own device). The management of IT infrastructure at secondary schools within the WCED differs widely from school to school, and its functionality depends on many factors. The quantitative study revealed problem areas within IT infrastructure management at secondary schools in the WCED. Furthermore the quantitative study also revealed that there is a need for best practice guidelines with regards to IT infrastructure management in order to improve service delivery. The literature review provided sources for best practice IT infrastructure management. / Rekenaar infrastruktuur by sekondere skole in die WKOD (Wes Kaapse Onderwys Departement) word in die navorsing beskryf. Die studie ondersoek verskillende strukture naamlike skole wat 'n voltydse netwerk administrateur het en skole waar 'n onderwyser die verantwoordelikheid aanneem van 'n netwerk administrateur. Die effektiewe beheer van rekenaar infrastrukture word bespreek. Dit sluit hardeware, sagteware, beleid formulasie, rekenaar netwerk, sekuriteit, personeel bestuur, en BYOD (bring jou eie toestel). Die bestuur van rekenaar infrastruktuur verskil van skool tot skool en die effektiewe bestuur daarvan word deur baie faktore beinvloed. Die kwantitatiewe studie het probleem areas vir die bestuur van rekenaar infrastruktuur by sekondere skole in die WKOD uitgewys. Die kwantitatiewe studie het verder die behoefte vir beste praktyk riglyne uitgewys om sodoende better dienslewering te verseker. Die literere studie het beste praktyk riglyne vir rekenaar infrastruktuur bestuur genoem. / Educational Leadership and Management Best Practice BYOD Cloud Computer Computer lab Facebook FITS Framework Guidelines Hardware Head of department ICT Infrastructure Information communication technology Information technology Infrastructure IT IT Infrastructure Management ITIL Management Computer network Network administrator Online survey Policies Principal Secondary school Network security Senior management team Software Teacher WCED Western Cape Education Department 373.0285

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