Magister Artium - MA / The primary aim of the study was to examine factors that influence career choices such as the individual, situational and environmental variables. The study was conducted in the motor retail industry whereby 223 respondents participated in the study by completing the questionnaire. Participants indicated that parents’ or relatives’ advice, association with others in the field, talent, skills and abilities, business opportunities and personal interests as significant influences on their career choices. The participants also identified perceived benefits such as employment security, potential for personal growth and development and opportunity to use skills and abilities as influential factors on career choice. The study also found that in the motor retail industry participants indicated that their gender has influenced their career choice; however educational levels were not seen as an influential factor on career choice. Furthermore, the study also examined participants’ perception of organisational career support with regards to utilisation of career support activities and management’s support for career development purposes. Even though participants indicated that the organisation has exposed them to career support activities, the participants’ use of career support activities were limited to training and mentoring within the organisation or externally to assist them with career development. It is the hope of the researcher that the identified factors influencing career choice and the examination of the organisational career support systems would be helpful to human resources practitioners and career counsellors, in order to assist individuals with career decision making as well as career development within the organisation as well as externally.

Le contexte actuel dans lequel opèrent les enseignes de grande distribution est caractérisé par un besoin de légitimité, de compétitivité et de différenciation. Dans ce contexte, nous observons deux phénomènes : d'une part un engouement des différents acteurs pour l'argument socialement responsable et d'autre part, un rôle de plus en plus important donné aux marques de distributeurs dans les stratégies de différenciation suivies par les enseignes. L'objectif de cette recherche est de déterminer les réponses des consommateurs à la qualité sociale de la MDD parce qu'elle est la garantie du respect des droits humains et des travailleurs tout au long du processus de fabrication et de commercialisation des MDD. Une expérimentation menée auprès de 800 individus représentatifs de la population française montre que communiquer la qualité sociale de la MDD améliore de façon significative la qualité perçue de la MDD et la fidélité intentionnelle des consommateurs à la marque et à l'enseigne (fidélité globale). La compétitivité des Marques De Distributeur semble avoir le pouvoir explicatif le plus important de la qualité perçue et de la fidélité globale du consommateur. En outre, les réponses positives des consommateurs à la qualité sociale de la MDD semblent motivées par les valeurs d'universalisme qui sont plus saillantes pour les consommateurs engagés socialement que pour les autres. / The current context in which the retailers operate is characterized by a need for legitimacy, competitiveness and differentiation. In this context, we observe two phenomena: on the one hand a craze of retailers for the socially responsible argument and on the other hand, an increasingly significant role devoted to private labels (PL) in the differentiation strategies of retailers. This research aims to determine how consumers react to the social quality of the private labels, presented as a guarantee of the respect of the human and workers rights throughout their manufacturing and marketing process. Experimentation carried out with 800 French consumers shows that communicating on the social quality of the private label will significantly improve its perceived quality and the intentional loyalty of the consumers to the label and the retailer (overall loyalty). The competitiveness of private labels seems to have the most significant impact on their perceived quality and of the consumer's overall loyalty. Moreover, positive answers of the consumers to the social quality of the private labels appear to be motivated by the values of universalism, which are more salient to the socially involved consumers than to the others.

Résumé. Le but de cette thèse de doctorat est d’analyse le rôle des quatre variables individuelles (traits de personnalité, sentiment d’efficacité de la décision de carrière, support social perçu et intelligence émotionnelle) dans l’explication des différents aspects décisionnels (difficultés à prendre des décisions de carrière, styles décisionnels, indécision généralisée). Dans ce travail de doctorat on va utiliser les résultats des articles suivants qui ont été publiés ou sont sous presse sur journaux. L’article de Di Fabio et Palazzeschi (2009a) permet de mettre en évidence chez les apprentis italiens une relation entre les difficultés à prendre des décisions de carrière (Manque de promptitude, Manque d’information et Inconsistance de l’information) et les traits de personnalité (liaison négative avec l’Extraversion et positive avec le Névrosisme) et négatives avec l’intelligence émotionnelle. L’étude montre également comment l’intelligence émotionnelle est en mesure d’expliquer un pourcentage de variance incrémentale de chacune des trois dimensions du CDDQ par rapport aux traits de personnalité. L’article de Di Fabio et Blustein (2010) permet de démontrer chez des lycéens italiens l’existence de relations entre l’intelligence émotionnelle et les styles décisionnels du modèle de Mann et al. (1997), en montrant comment, parmi les dimensions de l’intelligence émotionnelle, c’est l’Intrapersonnelle qui apporte le plus grand pourcentage d’explication inverse des styles non adaptifs du MDMQ (évitement, procrastination, hypervigilance) tandis que c’est l’Adaptabilité qui apporte le plus grand pourcentage d’explication positive du style adaptatif vigilance du MDMQ. L’article de Di Fabio et Kenny (2012) permet de confirmer chez des lycéens italiens l’existence de relations entre l’intelligence émotionnelle et les styles décisionnels dans ce cas définies selon le modèle de Scott et Bruce (1995). Cette étude permet de souligner aussi que c’est surtout l’intelligence émotionnelle auto-évaluée plutôt que l’intelligence émotionnelle comme habileté qui explique les styles décisionnels. L’article de Di Fabio, Palazzeschi, Asulin-Peretz et Gati (sous presse) permet de démontrer que l’intelligence émotionnelle explique un pourcentage de variance incrémentale soit par rapport à les traits de personnalité soit par rapport à le sentiment d’efficacité de la décision de carrière et au support social perçu en ce qui concerne tant les difficultés à prendre des décisions de carrière que l’indécision généralisée. L’étude a aussi révélé que les difficultés à prendre des décisions de carrière sont mieux expliquées par l’intelligence émotionnelle alors que l’indécision généralisée est mieux expliquées par les traits de personnalité. L’article de Di Fabio et Kenny (2011) a montré l’efficacité d’une formation pour le développement de l’intelligence émotionnelle conçue spécifiquement pour des lycéens italiens selon le modèle des habiletés, en montrant comment cette formation augmente l’intelligence émotionnelle tant comme habileté qu’ auto-évaluée et diminue l’indécision de carrière et l’indécision généralisée. Les hypothèses ont été confirmées par les articles présentés, ouvrant de nouvelles perspectives de recherche et d’intervention. <p><p>Références bibliographiques<p><p>Di Fabio, A. & Blustein, D. L. (2010). Emotional intelligence and decisional conflict styles: Some empirical evidence among Italian high school students. Journal of Career Assessment, 18, 71-81.<p>Di Fabio, A. & Kenny, M. E. (2011). Promoting emotional intelligence and career decision making among Italian high school students. Journal of Career Assessment, 19, 21-34.<p>Fabio, A. & Kenny, M. E. (2012). The contribution of emotional intelligence to decisional styles among Italian high school students. Journal of Career Assessment, 20, 404-414. <p>Di Fabio, A. & Palazzeschi, L. (2009a). Emotional intelligence, personality traits and career decision difficulties. International Journal for Educational and Vocational Guidance, 9(2), 135-146.<p>Di Fabio, A. Palazzeschi, L. Asulin-Peretz, L. & Gati, I (sous presse). Career indecision versus indecisiveness: Associations with personality traits and emotional intelligence. Journal of Career Assessment./Abstract. The aim of this doctoral dissertation is to analyse the role of four individual variables (personality traits, career decision-making self-efficacy, perceived social support and emotional intelligence) in explaining different decisional aspects (career decision-making difficulties, decisional styles, indecisiveness). In this doctoral work, it was using the results of the following articles that were published or were in press on journals. The article of Di Fabio and Palazzeschi (2009a) highlighted in Italian young workers engaged in paid professional training a relationship between career decision-making difficulties (Lack of readiness, Lack of information, Inconsistent information) and personality traits (inverse relationship with Extraversion and positive with Neuroticism) et inverse with emotional intelligence. The study also showed how emotional intelligence was able to explain a percentage of incremental variance in each of the three dimensions of CDDQ in relation to personality traits. The article of Di Fabio and Blustein (2010) demonstrated in Italian high school students the existence of relationships between emotional intelligence and decisional styles according to Mann et al. (1997) model showing how, among emotional intelligence dimensions, was the Intrapersonal which provided the largest percentage of inverse explanation of non-adaptive styles of the MDMQ (avoidance, procrastination, hypervigilance) whereas was Adaptability which brought the highest percentage of positive explanation of vigilance adaptive style of the MDMQ. The article of Di Fabio and Kenny (2012) confirmed in Italian high school students the existence of relationships between emotional intelligence and decisional styles in this case defined according to Scott and Bruce (1995) model. This study also underlined that it was especially self-reported emotional intelligence rather than ability-based emotional intelligence which explained decisional styles. The article of Di Fabio, Palazzeschi, Asulin-Peretz and Gati (in press) demonstrated that emotional intelligence explained a percentage of incremental variance in relation to both personality traits and career decision-making self-efficacy and perceived social support with regards to both career decision-making difficulties and indecisiveness. The study also revealed that career decision-making difficulties were better explained by emotional intelligence while indecisiveness was better explained by personality traits. The article of Di Fabio and Kenny (2011) showed the effectiveness of a training for the development of emotional intelligence designed specifically for Italian high school students according to ability-based model, showing how this training increased emotional intelligence both ability-based and self-reported and decreased career indecision and indecisiveness. The hypotheses were confirmed by the described articles, opening new perspectives for research and intervention.<p><p>References<p><p>Di Fabio, A. & Blustein, D. L. (2010). Emotional intelligence and decisional conflict styles: Some empirical evidence among Italian high school students. Journal of Career Assessment, 18, 71-81.<p>Di Fabio, A. & Kenny, M. E. (2011). Promoting emotional intelligence and career decision making among Italian high school students. Journal of Career Assessment, 19, 21-34.<p>Fabio, A. & Kenny, M. E. (2012). The contribution of emotional intelligence to decisional styles among Italian high school students. Journal of Career Assessment, 20, 404-414. <p>Di Fabio, A. & Palazzeschi, L. (2009a). Emotional intelligence, personality traits and career decision difficulties. International Journal for Educational and Vocational Guidance, 9(2), 135-146.<p>Di Fabio, A. Palazzeschi, L. Asulin-Peretz, L. & Gati, I. (in press). Career indecision versus indecisiveness: Associations with personality traits and emotional intelligence. Journal of Career Assessment.<p> / Doctorat en Sciences Psychologiques et de l'éducation / info:eu-repo/semantics/nonPublished