Thesis (MBA)--Stellenbosch University, 2006. / ENGLISH ABSTRACT: This paper proposes broad guidelines that the formal insurance companies in South Africa should follow when entering the low-income market, specifically LSM 1-5. The guidelines follow on a SWOT analysis of the formal insurance providers present in the informal market. After discussing the risks that the poor face and the riskmitigating strategies that they employ, we identify the opportunities and threats of this market segment. The strengths and weaknesses of the formal institutions are deduced from observations of how the informal institutions supply the credit, savings on which the poor rely. Important lessons and principles that are conducive to servicing the needs of the poor are discussed. To break into this market requires new distribution channels, new products and premium collection methods. The guidelines therefore suggest that strategic alliances be established with informal institutions to enable leverage of their networks and knowledge and to streamline the process. New products designed should incorporate the social features of the informal institutions concerned. New technology, such as prepaid vouchers and vending machines, should be investigated as possible ways of collecting premiums through bank accounts. / AFRIKAANSE OPSOMMING: Hierdie dokument stel voor 'n wye gids wat die formele sektor van versekeraars in Suid-Afrika moet volg binne die lae-inkomste mark, spesifiek LSM 1-5. Hierdie riglyne is baseer op 'n SWOT-analise van formele versekerings verskaffers binne die informele mark. Eers moet die risiko en strategie wat die lae-inkomste sektor volg bespreek word, daarna moet die geleenthede en bedreigings van hierdie deel van die mark ge'identifiseer word. Die sterk- en swakhede van die formele en informele instellings moet waargeneem word, spesifiek hoe hulle krediet en versekerings produkte verskaf. 'n Baie belangrike aspek hiervan is hoe dienstig dit is vir die lae inkomste groepe. Om binne hierdie mark te breek, benodig dit nuwe verspreidings kanale, nuwe produkte en premium kollektiewe metodes. Hierdie riglyne benodig 'n strategiese bondgenootskap met informele instansies sodat dit die kennis en netwerke kan versterk in 'n vaartbelynde proses. Nuwe produkte wat ontwerp word moet sosiale aspekte van die informele sektor in ag neem. Nuwe tegnologie soos vooruitbetaalde kwitansie en muntautomaat masjiene moet ondersoek word as moontlike maniere om premies te kollekteer deur bank rekenings.

Thesis (MSc)--Stellenbosch University, 1993. / ENGLISH ABSTRACT: Informal red meat trade was investigated as it occurs in the townships of the Cape Town metropole. To achieve this, an interactive research approach was followed, initially involving months of observation before scientific and empirical analysis was conducted. The informal marketing activities were described and analysed with the purpose of establishing its strengths; weaknesses, opportunities, and threats. Criteria of efficiency and effectiveness were constantly employed. ln this regard, the prevailing system was tested against consumer needs and preferences. A large degree of consistency was found between the nature of supply by the informal sector and the nature of demand from its target consumer base. On this basis, it was deduced that the informal red meat marketing system has the potential to further contribute to development and township food security. The informal marketing system, how~ver, operates under specific constraints. These were identified and subsequently recommendations were made to alleviate these constraints, in order to maximise the contribution of informal red meat trade to local development. / AFRIKAANSE OPSOMMING: Die informele bemarking van rooivleis, soos dit in die stadswyke (townships) van die Kaapstadse metropolis voorkom, is ondersoek. Deur middel van 'n interaktiewe navorsingsbenadering is daar aanvanklik maande lank net waargeneem voordat 'n wetenskaplike en empiriese analise gedoen kon word. Die werksaamhede van die informele rooivleismark is omskryf en ontleed met die oog op vasstelling van die sterk punte en swakhede, geleenthede en bedreigings van die bedryf. Kriteria van doeltreffendheid en effektiwiteit is deurgaans aangewend. In hierdie opsig is die huidige stelsel getoets aan verbruikersbehoeftes en voorkeure. Die wyse van aanbieding van die informele sektor het in 'n ruim mate ooreengestem met die aanvraag van die teikenverbruiker. Op grond hiervan word afgelei dat die stelsel van informele bemarking van rooivleis die potensiaal het om nog 'n groter bydrae te lewer tot die ontwikkeling van voedselsekuriteit in die 'townships'. Sekere faktore werk egter beperkend m op die informele bemarkingstelsel. Hierdie faktore is gei'dentifiseer en aanbevelings is gemaak ter opheffing van die beperkinge om sodoende die stelsel se bydrae tot plaaslike ontwikkeling·te maksimeer.

Thesis (MPhil)--Stellenbosch University, 2004. / ENGLISH ABSTRACT: Evaluating small business development policies and programmes is a methodologically difficult task. A wide range of role players in the economy - government departments and agencies, corporations, international donors, and non-governmental organisations - invest resources of sizeable magnitude annually in promoting small business. This investment is often justified on the basis of the importance of small business in contributing to the attainment of a range of socio-economic objectives such as job creation, addressing economic inequity among various population groups, stimulating competition in the economy, and enhancing economic growth. With the increase in the magnitude of public investment in small business development, and increasing competition for the same resources from other worthwhile interventions, the pressure for public accountability and the need to demonstrate effectiveness of policies and programmes has increased. Programme sponsors are increasingly requiring that those receiving public funds for small business development projects should ensure effective monitoring and evaluation of their programmes in order to ensure that there is a sound information base to provide the necessary policy and programme feedback. The question, however, is to what extent small business policies and programmes are successful in ensuring the attainment of their objectives. To what degree can any changes at the level of the enterprise and its immediate environment be realistically attributed to the effectiveness of policies and programmes? Can ongoing investment In small business development be justified in the face of competing demands for the same resources from other worthwhile and perhaps more pressing causes? How efficient is a particular policy or programme in terms of its cost in relation to other policy or programme alternatives? These and more are questions facing evaluators of small business development policies and programmes. This thesis shows that the task facing these evaluators is not an easy one, due to methodological complexities encountered in attempting to answer these questions. / AFRIKAANSE OPSOMMING: Die evaluering van ontwikkelingsbeleidsrigtinge en -programme van kleinsakeondernemings is metodologies geen maklike taak nie. 'n Groot verskeidenheid rolspelers in die ekonomie, ingeslote regeringsdepartemente en -instansies, korporasies, internasionale skenkers en nie-regeringsorganisasies, belê jaarliks aansienlike hulpbronne in die bevordering van kleinsakeondernemings. Sodanige beleggings word dikwels geregverdig aan die hand van die belangrikheid van kleinsakeondernemings se bydrae tot die bereiking van verskeie sosio-ekonomiese doelwitte soos werkskepping, en om die kwessie van ekonomiese ongelykheid tussen onderskeie bevolkingsgroepe aan te roer, om mededinging binne die ekonomie aan te moedig en om ekonomiese groei te versterk. Die toename in die omvang van openbare beleggings in kleinsakeontwikkeling asook toenemende mededinging vir dieselfde hulpbronne deur ander verdienstelike partye gaan gepaard met toenemende druk vir openbare aanspreeklikheid en noodsaak doeltreffende beleidsrigtingr en -programme. Programborge vereis toenemend dat diegene wat openbare fondse vir kleinsakeontwikkelingsprojekte ontvang, die doeltreffende monitering en evaluering van hulle programme moet waarborg sodat daar 'n deeglike inligtingsbasis bestaan om die nodige beleids- en programterugvoer te verskaf. Die vraag is egter tot welke mate kleinsakebeleidsrigtinge en -programme daarin slaag om te verseker dat hul doelwitte bereik word. Tot watter mate kan enige veranderinge op ondernemingsvlak en sy onmiddellike omgewing, realisties gesproke, aan die doeltreffendheid van beleidsrigtinge en -programme toegeskryfword? Kan voortgesette beleggings in kleinsakeontwikkeling geregverdig word in die lig van mededinging vir dieselfde hulpbronne deur ander verdienstelike, en moontlik selfs meer dwingende, sake? Hoe doeltreffend is 'n bepaalde beleid of program in terme van sy koste, gesien in verhouding tot ander beleids- of programkeuses? Diegene, wat verantwoordelik is vir die beoordeling van kleinsakeontwikkelingsbeleidsrigtinge en - programme word deur hierdie en vele ander vrae gekonfronteer. Hierdie tesis toon aan dat sodanige beoordelaars, as gevolg van die metodologiese ingewikkeldhede waarvoor hulle te staan kom in die poging om hierdie vrae te beantwoord, geen maklike taak het me.

More than half of the human population will be living in urban areas in 2008, of which 81 percent will be in poor areas of towns and cities of the developing world. Governments of most African cities are unable to provide the urgently needed sanitation facilities amongst other services. The informal sector (small independent providers) rather than externally supported efforts provide the majority of household sanitation facilities. The commonly held assumption amongst sector professionals is that partnership with the informal private sector to develop the sanitation market is a sustainable way of increasing access to improved sanitation in low-income urban areas. This research assesses the capacity of small independent providers of sanitation services (SIPS) to up scale and accelerate the delivery of improved sanitation. The thesis adds to an · improved understanding of the capacity of small independent sanitation providers to upscale the delivery of improved sanitation and answers the following questions: what is their level of knowledge, skills and experiences of various sanitation options?; what are house owners' preferences?; and what are their experiences of obtaining sanitation services from small independent providers?. The research adopted a mix of qualitative and quantitative research methodologies in order to ensure the validity and reliability of the findings. The field work was conducted in the three municipalities in the city of Oar es Salaam, Tanzania. The thesis concludes that small independent providers have the potential to upscale the delivery of improved sanitation facilities but not without capacity building, particularly in the areas of developing appropriate sanitation technologies; appropriate enabling environment (infrastructure to support hygienic emptying and sludge disposal, and effective policy and regulatory framework) and support with demand generation. The implications of the research highlight the need to integrate any SIPS capacity enhancement and 'official' involvement in sanitation provision as part of an urban improvement programme. The recommendations from the thesis outline key support areas for the respective SIPS typologies, and the responsibilities of the various stakeholders (government, NGOs, donors) and SIPS. Potential areas of further research include development of appropriate sanitation technology for low-income urban settlements and creating an effective enabling environment.

A dissertation submitted to the Faculty of Commerce, Law and Management, at the University of the Witwatersrand, in fulfilment of the requirements of the degree of Master of Commerce in the School of Economic and Business Sciences - Management, Johannesburg, June 27 / Entrepreneurship continues to dominate public discourse as has been the case for the past century; this topic has been widely discussed in academia and policy development, not only as an abstract concept, but as a necessity to activate economic growth, especially for developing countries such as South Africa. Many authors have argued that the mixture of good entrepreneurial activity in the formal and informal sector is necessary and it is interlinked. As such, the multifaceted nature of entrepreneurship continues to be a subject of contention, especially when it comes to issues surrounding entrepreneurial performance. The purpose of this research was to investigate the influence of Cultural Intelligence on the relationship between Social Capital and Entrepreneurial Performance amongst foreign traders based in Johannesburg’s informal economy. The major studies underlying this research are in agreement in the field of social science and business studies, suggesting that Entrepreneurship is embedded in social contexts and cannot be wholly understood unless one attempts to evaluate the influence of different social phenomena. This study assessed foreign entrepreneurs’ cross-cultural adjustment capabilities, their social networks and how the two influence entrepreneurial performance. This study was motivated by the 2008 and 2015 xenophobic attacks in the informal economy which exposed a need to understand cultural and social capital dynamics that underpin entrepreneurial performance amongst foreign entrepreneurs. The research model for this study sought to investigate the mediating influence of cultural intelligence on the relationship between Social Capital and Entrepreneurial Performance. The results of this study indicate that Cultural Intelligence is no significant mediator between Social Capital and Entrepreneurial Performance amongst foreign traders in the informal economy. The results of this further reflected significant differences in attitudes between the groups of foreign traders under study. / XL2018

A research report submitted to the Faculty of Commerce, Law and Management, University of the Witwatersrand, in partial fulfilment of the requirements for the degree of Master of Management specialising in Entrepreneurship and New Venture Creation, 2016 / Despite the significant role that SMMEs play in the growth of developed and developing economies, they are often plagued by various constraints. Access to finance is considered as one of the major constraints that exist within businesses and is also a consequence of other issues which create an impediment towards the success of SMMEs which compromises the growth of any given economy. The pervasive issue on the lack of access to finance tends to be greater for informal businesses as opposed to formal businesses due to various aspects, such as the entrepreneurial attributes that informal business owner-managers have, which are indeed found to be lacking, consequently leading to circumstances where banks reject loan applications made by these businesses, suppliers reject any request of trade credits made by the owner-managers operating these businesses and potential investors find these businesses to be less attractive when investing for future returns. This study has examined certain determinant factors that are embedded within the theory of entrepreneurship which are perceived to be some of the factors which in essence are considered as success drivers for the growth of all forms of businesses. More importantly, these factors have been closely analysed in the context of informal businesses with regard to whether they prove to be important factors to soliciting finance which is considered a crucial resource for the growth of informal SMMEs. In examining the perceived importance of each of these factors in relation with access to finance, as well as the perceived importance of finance in leading to growth of informal SMMEs, a self-administered questionnaire was distributed across 385 informal business owner-managers in the Gauteng province. Given that the nature of the study was quantitative, descriptive and inferential statistics were performed on the data. Various statistical methods, such as correlation analyses and multiple regressions, were employed to test the proposed hypotheses associated with the relationship of social capital, and human capital to the access to finance, and access to finance on growth. The findings reflected that social capital and human capital are important factors to accessing finance. Furthermore, access to finance is an important factor in the growth of SMMEs in the informal sector. The study contributes towards addressing the existing gap in the knowledge base regarding the determinants of financial access for SMMEs. It also contributes towards providing direction to policy makers involved in enterprise development to reach out to informal business ownermanagers by providing training to these entrepreneurs so as to improve their social and human capital and grow their businesses to graduate into the formal sector as their contribution is needed to grow the South African economy / GR2018

Le principal objectif de cette thèse est d’apporter, à travers divers essais et analyses empiriques,des éléments de réponses quant au rôle du secteur informel sur le marché du travail et la pauvretéà Madagascar, et tout particulièrement à Antananarivo, sa capitale. La thèse est organisée enquatre chapitres. Le premier chapitre présente les méthodologies d’appréhension du secteurinformel à Antananarivo : l’enquête 1-2-3 en deux phases sur le secteur informel et laconsommation des ménages, ainsi que l’élaboration de déflateurs spécifiques des agrégatséconomiques du secteur informel. Le second chapitre présente les spécificités du secteur informelà Antananarivo. Le troisième chapitre est consacré aux relations entre les activités informelles et lemarché du travail. Le quatrième et dernier chapitre s'intéresse aux liens entre secteur informel etpauvreté. La thèse aborde les dimensions économiques et sociales susceptibles de justifier despolitiques d’appui au secteur informel dans le cadre de la lutte contre la pauvreté : la contributiondes activités du secteur informel à l’incidence de la pauvreté et l’impact de l’exercice de ce typed'activités sur le bonheur individuel. Ces analyses conduisent à s’intéresser à ses caractéristiques,sa dynamique, ses faiblesses, les obstacles à son développement et les aides souhaitées par lesopérateurs, en particulier les besoins en microcrédit. Des analyses complémentaires sontproposées quant au choix d'exercer un travail indépendant et aux discriminations sur le marché,notamment dans sa dimension formelle/informelle. / The main purpose of this thesis is to provide, through various articles and empirical analysis, someresponses about the role of the informal sector in labor market and poverty in Madagascar, with afocus on the case of Antananarivo. The thesis is organized in four chapters. The first one presentsmethodologies for investigating the informal sector in Antananarivo : the 1-2-3 survey in two stepson the informal production units and household consumption, and the development of economicaggregates deflators in the informal sector. The second chapter of this thesis presents thecharacteristics of the informal sector in Antananarivo. The third chapter is devoted to relationshipsbetween the informal and the labor market. The fourth and final chapter is dedicated to the analysisof the role of the informal sector on poverty. The thesis examines the social or economic interestsjustify the informal sector support in the fight against poverty: the contribution of informal sectoractivities on the incidence of poverty and the impact of exercise of informal activity on the individualhappiness. This leads to focus the analysis on its characteristics, dynamics, weaknesses, barriersto its development and aid desired by the operators, in particular the need for microcredit.Complementary analyses are also provided concerning the choice of self-employment anddiscrimination on the labor market along a formal/informal line.

Dans les pays en développement, l'imbrication des activités économiques au sein du ménage rend la mesure de la dynamique des revenus complexe, en particulier lorsque les périodes étudiées sont longues. Le contexte choisi est celui de la décennie 1995-2005 à Madagascar, une période particulièrement intéressante puisqu'il s'agit du premier épisode de croissance soutenue et quasi-ininterrompue depuis l'indépendance du pays en 1960. En utilisant des données collectées auprès de ménages ruraux et urbains et d'entreprises du secteur informel, en coupe et en panel, les trois chapitres étudient chacun un aspect particulier du problème de mesure la dynamique de la pauvreté sur longue période dans un contexte d'imbrication forte des unités productives et des ménages. Le premier chapitre examine la dynamique du secteur informel à Antananarivo en tenant compte de sa nature très hétérogène. Le deuxième mesure l'écart de performance entre les unités de production dirigées par des femmes et celles dirigées par des hommes. Il teste l’existence d’effets différenciés selon le genre des normes de partage et d’allocation des tâches au sein du ménage sur l’efficience technique des entreprises. Le troisième chapitre discute l’opportunité de suivre des migrants dans les enquêtes longitudinales. L’étude des micro-entreprises doit tenir compte de leur environnement familial et social, pour prendre la pleine mesure des contraintes qui pèsent sur elles. Des recherches sur le comportement et la rationalité économique des ménages urbains apparaissent nécessaire. En l'absence de données longitudinales, la principale limite du travail réside dans l'impossibilité de décrire la démographie des entreprises informelles dans le temps. Il semble indispensable d’imaginer des dispositifs de collectes de données innovants permettant de suivre ces unités de production dans le temps / In developing countries, the complex interdependence of households, individuals and businesses makes the measurement of welfare dynamics challenging, especially over a long period, because economic activities are predominantly embedded in households. The context we have chosen, Madagascar between 1995 and 2005, is particularly interesting because it corresponds to an unprecedented period of growth interrupted only by a recession in 2002 due to a political crisis. Using urban, rural, cross-sectional and panel data, the three essays presented attempt to shed light on various aspects of welfare dynamics over a long period in Madagascar, with a special focus on the imbrication of productive activities, households and individuals. The first essay studies informal sector dynamics in Antananarivo with a special attention on its heterogeneous nature. The second measures the extent of the gender performance gap among informal entrepreneurs and explores the existence of gender-differentiated effects of sharing norms and the allocation of tasks within the household on the technical efficiency of enterprises. Finally, the third essay is a methodological contribution on the relevance of tracking movers in panel data collection in rural areas. Studying microenterprises within their family and social environment is necessary to fully grasp the constraints on productive activities. More research is necessary on the behavior and economic rationality of urban households. The lack of panel data on informal businesses limits what can be said on their demography, especially over a long period. There is a pressing need for innovative data collection devices which follow these production units over time

This thesis examines 'Bottom of the Pyramid' (BoP) capitalism through an empirical study of the off-grid solar power market in the North Indian state of Uttar Pradesh. Over the last three decades, the extension and neoliberalisation of capitalism across the Global South has gathered pace. In many countries, including India, there has been a proliferation of businesses serving low-income populations following economic liberalisation, and a resulting growth in what is increasingly been theorised as 'BoP capitalism'; primarily in a literature produced by economics, business, and development scholars. In this literature, the development of capitalism at the bottom of the pyramid through the Global South is predominantly being theorised as a free market story, of formal, regularised businesses succeeding by selling good quality, branded but value- conscious, innovative, and frugal goods and services. Furthermore, the argument is being made that this is 'social capitalism', that formal businesses entering BoP markets can deliver developmental and environmental benefits to low-income populations. New markets for off-grid solar power products that are growing in multiple countries in the Global South provide one significant example of BoP capitalism. Within India, an off-grid solar power market has been developing since the 1990s within a newly liberalised market context. A body of research reports that private businesses are selling good quality and value-conscious solar goods and services to India's poor. This market has been framed as highlighting the potential of BoP capitalism to bring energy and light to India's poor, while also delivering developmental benefits. The contribution of this thesis is to challenge the existing body of literature on BoP capitalism, which tells a story of BoP capitalism through the Global South being developed by formal businesses, according to market dynamics, and sees no place for informal businesses as formal ones develop. Based on ten months of qualitative fieldwork in 2013-2014 in the state of Uttar Pradesh, looking comparatively at formal, regularised and commercialised solar shops and dealerships and at informal, small-scale solar shops, this thesis explores BoP capitalism in the Indian context. This thesis has several main findings. Firstly, it shows how a new group of formal solar shops and dealerships selling good quality, branded, and standardised products, and providing an installation service, after-sales servicing, and formal bank financing are developing the BoP solar market in Uttar Pradesh in a fashion familiar to the wider literature on BoP capitalism. Secondly, it shows how the success of these solar shops and dealerships was not a free market story, but how they are being shaped and supported through state and non-state resources and patronage, and that their growth was often dependent upon informal relationships with rural development banks, which opened-up bank financing options for solar customers and access to government subsidies. Thirdly, it looks at how informal solar shops were successfully selling off- grid solar products, adopting distinctly different business practices to formal solar businesses, and developing the market in a distinctly different way. I trace how informal businesses were not just successful because they were selling cheap and substandard goods, but were also thriving because they were the site of improvised and what I term 'jugaad' products and business practices. Jugaad is a Hindi term, referring to improvised and ingenious innovation and action. This thesis highlights a context of fluid capitalism at the BoP in India, where formal and informal solar businesses are developing the BoP solar market in distinctly different ways, and where state and non- state actors are shaping the market.

The extant entrepreneurship literature is replete with competing narratives about the concept of informal sector (IS). Also, IS’ potential as a source of income and the behavioural tendencies of operators in the sector remain highly contested but under-researched. In particular, not much is known about the incentives and the motivations for engaging in informal economic activity from the perspective of Sub-Saharan African (SSA) context where a significant proportion of all economic activities are informal. Thus, the lack of conceptual clarity and consensus about the underlying factors driving individuals into informal economic activity constitutes a major knowledge gap. To fill this gap, this study seeks to clarify the domain of IS from a SSA viewpoint, and through this paves the way for a more holistic understanding of the behavioural tendencies and motivations of IS operators in SSA. Specifically relying on the institutional, social exclusion, and personality trait theoretical frameworks, the study demonstrates how a combination of separate yet related phenomena of personality traits, institutional factors, and more importantly, situational factors that manifest as perceptions of social exclusion serve as the incentives and the motivations to engage in informal economic activity in SSA. To achieve its goal, qualitative primary data obtained through thirty-eight semi-structured interviews were transcribed verbatim and analysed using Nvivo. Firstly, the study found that institutional ambiguity, institutional delinquency, institutional passivity, and institutional incongruence are sources of voids in Nigeria's institutional framework that influence an individual to enter the IS. Secondly, social exclusion regarding lack of access to requirements such as finance and formal education to start and sustainably operate a business influences people to enter into the IS. Lastly, the findings indicate that personality traits’ influence regarding the decision to engage in informal economic activities is dependent on individual circumstances. These are valuable contributions to the stock of knowledge about the IS. Particularly, the identification and categorisation of four specific institutional voids and partitioning of the sources of exclusion; the finding that in adverse economic circumstances personality traits could influence potential opportunity-entrepreneurs to start-up in the IS; the finding about the role of trade associations; and the new understanding about the collaborative dimension of corruption in the context of IS practice, represent a significant contribution of this study. These contributions are valuable not just in terms of creating new windows of research opportunities, but also for evidence-based policy relating to the IS that is appropriately targeted at relevant groups. This is in addition to facilitating collaborations for business support, enlightenment, improved business practice, and inclusive growth.