published_or_final_version / Public Administration / Master / Master of Public Administration

published_or_final_version / Business Administration / Master / Master of Business Administration

M.Inf. / The research study investigates the importance of information as a resource in academic institutions. The study serves to answer questions appertaining to management of information as a resource, such as, what is information resource management? How should information as a resource be managed in academic institutions? How should information be audited? Which stages should be followed in developing information policy? The interrelationships of information as a resource, information auditing and information policy as managerial components are discussed. Information audit and information policy become the major components of management of information as a resource. Information in various enterprises is becoming increasingly recognized as a resource. The study purports to indicate that information as a resource can be managed like other traditional resources such as labour, entrepreneurship, capital and natural resources to use it for competitive advantage. The aims of information audit and information policy are to serve as fundamental development of an information managerial strategy. The information audit enables the information service to pursue the most significant strategic marketing of its information resources. The necessary breadth of information auditing techniques, such as Burk and Horton's "Infomap" are required to fulfill a wide variety of objectives. They analyze the effective methodology for auditing information resource controls and help to identify relevant and accurate information resources for the purpose of learning, teaching and research. The purpose of developing information policy is prompted by the objective of which the information enterprise would successfully like to achieve. It is more appropriate to develop a set of information policies, each of which is concerned with a specific area of operation or focussed on other topics of interest and informational value within the academic institution. At the ultimate end the University of the North is singled out as a model for the development of information policy.

The objective of the research is to identify how information can influence development in the developing countries, especially in Bangladesh. A variety of information gathering stages were undertaken including documentary analysis, interviews with key officials, structured interviews with individuals living in rural and urban slum areas and focus groups. Officials at the central planning level responsible for community development and information services in Bangladesh were interviewed to ascertain their views of the relation of information and development in Bangladesh. At the grassroots level both information providers and users were interviewed to collect information relating to the impact of information services on development in rural and poor urban areas of Bangladesh. Structured interviews which allowed for quantitative analysis were undertaken in four remote villages and two poor urban areas. Analysis of the data collected has led to the development of a model for community information centres which might become central to information dissemination and provide a focus for information policy in Bangladesh.

<p>The aim of this thesis work was to develop a management information system model for process-oriented healthcare organisations. The study explores two questions: “What kinds of requirements do healthcare managers place on information systems?” and “How can the work and information systems of healthcare managers and care providers be incorporated into process-oriented healthcare organisations?”</p><p>The background to the study was the process orientation of Swedish healthcare organisations. The study was conducted at the paediatric clinic of a county hospital in southern Sweden. Organisational process was defined as “a sequence of work procedures that jointly constitute complete healthcare services”, while a functional unit was the organisational venue responsible for a certain set of work activities.</p><p>A qualitative research method, based on a developmental circle, was used. The data was collected from archives, interviews, observations, diaries and focus groups. The material was subsequently analysed in order to categorise, model and develop small-scale theories about information systems.</p><p>The study suggested that computer-based management information systems in processoriented healthcare organisations should: (1) support medical work; (2) integrate clinical and administrative tools; (3) facilitate the ability of the organisation to measure inputs and outcomes.</p><p>The research effort concluded that various healthcare managers need the same type of primary data, though presented in different ways. Professional developers and researchers have paid little attention to the manner in which integrated administrative, financial and clinical systems should be configured in order to ensure optimal support for process-oriented healthcare organisations. Thus, it is important to identify the multiple roles that information plays in such an organisation.</p> / Report code: LiU-TEK-LIC-2003:14. On the day of the public defence the status of the article I was: In press and the status of article II was: Submitted.

This thesis investigates the policy frames employed by civil society organizations (CSOs) in the network neutrality debate in Canada and the United States. Network neutrality is defined as restrictions on Internet Service Providers (ISPs) to respect freedom of expression on the Internet and not seek to prevent innovative competition nor control the services or content available to users. The primary question under investigation is the policy frames of CSOs in the debate. The second question is whether CSOs have influenced policy outcomes in either legislation or regulation. The focus of the analysis is on regulatory agencies (CRTC and FCC); proposed legislation in Parliament and Congress is also analyzed as well. By examining the arguments advanced by various policy participants (government, ISPs, and CSOs), common points can be identified that may help the participants come to agreement.

This thesis investigates the policy frames employed by civil society organizations (CSOs) in the network neutrality debate in Canada and the United States. Network neutrality is defined as restrictions on Internet Service Providers (ISPs) to respect freedom of expression on the Internet and not seek to prevent innovative competition nor control the services or content available to users. The primary question under investigation is the policy frames of CSOs in the debate. The second question is whether CSOs have influenced policy outcomes in either legislation or regulation. The focus of the analysis is on regulatory agencies (CRTC and FCC); proposed legislation in Parliament and Congress is also analyzed as well. By examining the arguments advanced by various policy participants (government, ISPs, and CSOs), common points can be identified that may help the participants come to agreement.

Intellectual property affects an increasingly large range of social life. Despite the breadth of goods and activities affected by intellectual property schemas, policy-makers, legislators, jurists and even many social theorists have a narrow understanding of the basis for instituting intellectual property rights and understanding their limits: most see intellectual property rights only as a means to create more intellectual goods in society. My dissertation argues that our intellectual property schemas and policies need to be more sensitive to the diversity of values involved in the social meanings of different intellectual goods and activities. Contrary to those who claim that "information wants to be free," I defend a property-based approach to the protection and regulation of intellectual goods. I argue that intellectual property schemas need to do a better job responding to the diversity of value that characterizes intellectual activities and goods. Finally, I argue that context is an important tool for marking out which values are to be promoted in different circumstances and communities.

While on the broadest level this paper argues for a rethinking of governance in our "information society," the central thesis of this paper argues for a national policy for data protection in the private sector. It does so through three sets of lessons from the Quebec data protection experience. These include lessons for I) the policy model, (2) the policy process, (3) the policy area as it relates to the policy problem as well as general questions about governance in an information polity. The methodology for this paper is based on a four-part sequential analysis. The first part is a theoretical and empirical exploration of the problem, which is broadly defined as the "tension over personal information." The second part looks comparatively at how other jurisdictions have responded to the problem. The third part assesses which model is the better policy alternative for Canada and concludes that Quebec regulatory route is better than the national status quo. The fourth part uses a comparative public policy framework, as well as interviews, to understand the policy processes in Quebec and Ottawa so that we can highlight the opportunities and constraints for a national data protection policy in the private sector.

Thesis (M.Comp.Sc.)--University of Wollongong, 2006. / Typescript. Includes bibliographical references: leaf 98-102.