Thesis (Magister Technologiae)-Vaal University of Technology, Discipline Office Management & Technology / The objectives of this research project were primarily to determine the requirements of commerce and industry for competent office managers, to contribute to the curriculum development of information administration, to facilitate action learning (AL) in information administration, and by making changes in training to empower learners to become competent office managers. The influence of training and development of office managers is explained. The National Qualification Framework (NQF) integrates training and education in business and management on all levels. An important aspect is, that professional institutes, education and training institutions and other stakeholders, are combining experience to collectively benefit learners, employers, professions and the economy as a whole. A combination design of both quantitative (traditional) research and qualitative (action) research, including two questionnaires (open-ended and closed), interviews, observations, focus groups and a case study, were used. This study proved the relevance of office management education, by way of the demand for a formal qualification by commerce and industry, as a primary result of the phenomenal change in technology and the need for multi-skilled office managers. A contribution to the training of office managers concerning the following aspects was made: A profile for an office manager, as well as highlighting the need for training, curriculum development, and portfolio development

O estudo teve por objetivo entender como a gestão de fontes externas de informação tecnológica influencia o desempenho inovador das empresas e foi realizado em duas fases metodológicas distintas. A primeira fase consistiu de uma pesquisa qualitativa e exploratória visando a caracterizar a gestão de fontes externas de informação tecnológica em países de economia em desenvolvimento e de economia desenvolvida. O estudo de casos múltiplos foi efetuado em empresas inovadoras brasileiras e italianas. A segunda fase do estudo envolveu a aplicação de uma pesquisa quantitativa do tipo survey visando à extrapolação dos resultados para um conjunto de empresas através da caracterização da gestão de fontes externas de informação tecnológica e sua influencia no desempenho inovador. Os dados quantitativos foram coletados em empresas brasileiras vinculadas à Associação Nacional de Pesquisa, Desenvolvimento e Engenharia das Empresas Inovadoras e ao Programa de Gestão Tecnológica da Fundação Instituto de Administração. O estudo permitiu concluir que os principais fatores que diferenciam o desempenho inovador das empresas estão relacionados à oportunidade de escolha de fontes externas de informação e à qualificação e estrutura disponível para o relacionamento com os parceiros tecnológicos. As empresas diferenciam-se, segundo o porte, pela existência de uma estrutura para a captação e o acesso às oportunidades e informações tecnológicas. Corroborando os pressupostos teóricos, foi possível concluir que a gestão de fontes externas de informação tecnológica influencia o desempenho inovador e que, de modo geral, as empresas investigadas ainda não possuem uma gestão de fontes externas de informação tecnológica estruturada e sistematizada que potencialize os esforços inovativos. Os resultados destacam a importância do estabelecimento de uma estrutura de network capaz de gerenciar as implicações decorrentes do elevado número de parceiros tecnológicos e dos condicionantes legais e culturais, visando à ampliação do desempenho inovador das empresas. / The objective of this study was to understand how the management of external sources of technological information purposes influences the innovative performance of companies; the research was divided into two different methodological phases. The first phase consisted of qualitative and exploratory research, the aim of which was to characterize the management of external sources of technological information purposes in both developing economy and developed economy countries. This multiple case study was carried out in innovative Brazilian and Italian companies. The second phase of the study involved the use of a survey, with the purpose of extrapolating the results to a set of companies by characterizing their management of external sources of technological information and the influence it has on innvative performance. The quantitative data were collected from Brazilian companies associated with the National Research, Development and Engineering Association of Innovative Companies and with the Technological Management Program of the Managament Institute Foundation. The study allowed us to conclude that the main factors that differentiate the innovative performance of companies relate to the opportunity they have of choosing external sources of information and to the qualification and structure available for forming realationships with technological partners. According to their size, companies differentiate themselves by the existence of a structure for capturing and accessing technological opportunities and technological information. Corroborating the theoretical suppositions we were able to conclude that the management of external sources of structured technological information influences innovative performance and that generally speaking, the companies we investigated still have no structured and systematic management of external sources of technological information that drives their innovation efforts. The results confirm the importance of establishing a network structure that is capable of managing the implications arising from the large number of technological partners and legal and cultural conditioners that exists, with the aim of improving the innovative performance of companies.

O estudo teve por objetivo entender como a gestão de fontes externas de informação tecnológica influencia o desempenho inovador das empresas e foi realizado em duas fases metodológicas distintas. A primeira fase consistiu de uma pesquisa qualitativa e exploratória visando a caracterizar a gestão de fontes externas de informação tecnológica em países de economia em desenvolvimento e de economia desenvolvida. O estudo de casos múltiplos foi efetuado em empresas inovadoras brasileiras e italianas. A segunda fase do estudo envolveu a aplicação de uma pesquisa quantitativa do tipo survey visando à extrapolação dos resultados para um conjunto de empresas através da caracterização da gestão de fontes externas de informação tecnológica e sua influencia no desempenho inovador. Os dados quantitativos foram coletados em empresas brasileiras vinculadas à Associação Nacional de Pesquisa, Desenvolvimento e Engenharia das Empresas Inovadoras e ao Programa de Gestão Tecnológica da Fundação Instituto de Administração. O estudo permitiu concluir que os principais fatores que diferenciam o desempenho inovador das empresas estão relacionados à oportunidade de escolha de fontes externas de informação e à qualificação e estrutura disponível para o relacionamento com os parceiros tecnológicos. As empresas diferenciam-se, segundo o porte, pela existência de uma estrutura para a captação e o acesso às oportunidades e informações tecnológicas. Corroborando os pressupostos teóricos, foi possível concluir que a gestão de fontes externas de informação tecnológica influencia o desempenho inovador e que, de modo geral, as empresas investigadas ainda não possuem uma gestão de fontes externas de informação tecnológica estruturada e sistematizada que potencialize os esforços inovativos. Os resultados destacam a importância do estabelecimento de uma estrutura de network capaz de gerenciar as implicações decorrentes do elevado número de parceiros tecnológicos e dos condicionantes legais e culturais, visando à ampliação do desempenho inovador das empresas. / The objective of this study was to understand how the management of external sources of technological information purposes influences the innovative performance of companies; the research was divided into two different methodological phases. The first phase consisted of qualitative and exploratory research, the aim of which was to characterize the management of external sources of technological information purposes in both developing economy and developed economy countries. This multiple case study was carried out in innovative Brazilian and Italian companies. The second phase of the study involved the use of a survey, with the purpose of extrapolating the results to a set of companies by characterizing their management of external sources of technological information and the influence it has on innvative performance. The quantitative data were collected from Brazilian companies associated with the National Research, Development and Engineering Association of Innovative Companies and with the Technological Management Program of the Managament Institute Foundation. The study allowed us to conclude that the main factors that differentiate the innovative performance of companies relate to the opportunity they have of choosing external sources of information and to the qualification and structure available for forming realationships with technological partners. According to their size, companies differentiate themselves by the existence of a structure for capturing and accessing technological opportunities and technological information. Corroborating the theoretical suppositions we were able to conclude that the management of external sources of structured technological information influences innovative performance and that generally speaking, the companies we investigated still have no structured and systematic management of external sources of technological information that drives their innovation efforts. The results confirm the importance of establishing a network structure that is capable of managing the implications arising from the large number of technological partners and legal and cultural conditioners that exists, with the aim of improving the innovative performance of companies.

International Telemetering Conference Proceedings / October 26-29, 1998 / Town & Country Resort Hotel and Convention Center, San Diego, California / The Near Earth Asteroid Prospector (NEAP) has a scheduled launch date between mid- 1999 and mid-2000, and will encounter a yet to be determined near Earth asteroid (1.1 - 2.2 AU distance from Earth) some ten months later [2]. The purpose of this mission is not only to collect valuable scientific and geological data, but to also determine the value of the asteroid’s materials for possible mining and exploitation [2], [3]. The purpose of this paper is to detail frequency allocation issues and to determine possible return (space to Earth) data rates associated with deep space communications with the NEAP spacecraft.

Made available in DSpace on 2016-04-04T18:36:27Z (GMT). No. of bitstreams: 1 Julio Cesar Alvarenga 1.pdf: 672554 bytes, checksum: f0a7fa66fc0f0f781e607655acc53241 (MD5) Previous issue date: 2006-02-17 / Due to the growing needs of organizational changes, caused mainly by the globalization and for the progress of the Information Technologies (IT), and the consequent appearance of an enormous amount of information that needs to be managed correctly by the organizations, a bibliographical study was developed, followed by the application and questionnaire analysis in the S?o Camilo - Esp?rito Santo Academical Center. The research has had as objective the institution administrative sections and it was answered by leaders and their subordinates of these sections, aiming at an analysis of the results where was possible to identify the need of adjustments in the information politics of the University, from the qualification of the responsible for managing the information until the improvement of the Information Systems. Finally, based on those needs, the study proposed suggestions, leaning for the Competitive Intelligence, of improvement of information administration of the researched institution. / Diante das necessidades crescentes de mudan?as organizacionais, causadas principalmente pela globaliza??o e pelo avan?o das Tecnologias de Informa??o (TI), e do conseq?ente surgimento de uma quantidade enorme de informa??es que precisam ser gerenciadas corretamente pelas organiza??es, foi desenvolvido um estudo bibliogr?fico, seguido da aplica??o e an?lise de question?rio no Centro Universit?rio S?o Camilo Esp?rito Santo. A pesquisa teve como alvo os setores administrativos da institui??o e foi respondida por l?deres e liderados destes setores, objetivando uma an?lise dos resultados onde foi poss?vel identificar a necessidade de ajustes na pol?tica informacional da Institui??o de Ensino Superior (IES), desde a qualifica??o dos respons?veis por gerir as informa??es at? a melhoria dos Sistemas de informa??o. Por fim, com base nessas necessidades, o estudo prop?s sugest?es, apoiadas pela Intelig?ncia Competitiva, de melhoria da gest?o da informa??o na IES pesquisada.

Darbo objektas - atsakingų už informacijos apie ES valdymą ir sklaidą Lietuvoje institucijų veikla ir bendradarbiavimas. Darbo tikslas – ištirti informacijos apie ES valdymo ir sklaidos Lietuvoje pagrindinius bruožus bei atskleisti institucijų, koordinuojančių informaciją apie ES Lietuvoje vaidmenį. Darbo uždaviniai: identifikuoti informacijos ir žinių vadybos viešajame sektoriuje teorinius aspektus; aptarti ES komunikacijos politikos ypatumus; išnagrinėti Lietuvos Respublikoje skleidžiamos informacijos apie ES šaltinius, institucijas; ištirti informaciją apie ES skleidžiančių institucijų veiklos ypatumus ir darbo efektyvumą. Darbo metodai - dvejopo pobūdžio kokybinių tyrimų metodai: pusiau struktūruoto giluminio interviu metodu atlikti 8 giluminiai interviu; el. paštu atlikti interviu, kai atsakymai buvo pateikiami raštu, atlikti 6 interviu. Taip pat mokslinės literatūros bei teisės aktų analizė. Tyrimo rezultatai: Lietuvoje yra sukonstruotas instituciškai stiprus ES komunikacijos politikos įgyvendinimo modelis, pagrįstas organizacijų bei institucijų valdančių ir skleidžiančių informaciją apie ES tinklu. Egzistuoja trilypis institucinis pasiskirstymas: ES lygmens atstovai, nacionalinės vyriausybės institucijos bei įvairūs info tinklai ir centrai; Regioniniu lygmeniu informacija apie ES yra skleidžiama per itin konstruktyviai parengtą institucinę sistemą Lietuvoje. Informacijos tinklas veikia kaip sąsaja tarp ES ir jos piliečių vietos lygmeniu; Tarpinstitucinis... [toliau žr. visą tekstą] / Object of the thesis – institutions responsible for the administration and dissemination of the EU information in Lithuania, their activities of cooperation. Aim of the thesis - to explore the main features of the administration and dissemination of the EU information in Lithuania and to identify the role of the institutions, coordinating information on the EU in Lithuania. Main tasks: to identify the theoretical aspects of information and knowledge management in public sector; to discuss the EU's communication policy features; to consider in the Republic of Lithuania disseminating information on the sources, authorities, investigate the spread of information on the EU institutions' activities and features of the performance. Methods of the research - the dual nature of qualitative research methods: a semi-structured in-depth interview method, were made 8 in-depth interviews; e-mail interview, the answers were given in writing by 6 interviews. As well as the scientific literature and legislative analysis. The results of the research: Lithuania has built a strong institutional EU communication policy model based on organizations and institutions operating and spreading information throughout the constructive network. There is a triple institutional distribution: EU-level representatives, national government authorities and the various networks and the info centers. At a regional level, information about the EU is disseminated through constructive Lithuania's institutional... [to full text]