This dissertation describes a research study that investigated cooperative inquiry as a strategy for professional learning of inner-city school principals in a large urban centre in Western Canada. The study attempted to identify the central issues of concern and means of redress for school leaders in high-poverty communities, many of which focused on educational leadership, school management, the context of their schools within impoverished communities, and the challenges of personal well-being. The findings suggest that cooperative inquiry was an effective strategy in that the approach was participatory, democratic, empowering, life-enhancing, and fostered community-building among participants. The findings also suggest that the approach was effective in that it was grounded in the action research cycle of planning, action, observation, and reflection. The study further examined the use of dialogue as a means of constructing knowledge regarding these issues, and identified the ways in which such knowledge impacts upon the professional practice of these principals. Findings suggest that participants gained knowledge from each other, offered knowledge from others, constructed knowledge together as a group, and developed deeper understandings of their own perspectives. Findings also suggest that meaning is lost when dialogic interactions are transcribed into print. Thus, dialogue is a form of communication in and of itself, one that cannot simply be transformed into the written word without losing part of that dialogic essence. Further, this study posits that dialogue has unique power to be both a process for meaning making, as well as an ontological means of clarifying one’s own sense of reality.

This study explored collaborative inquiry as a professional learning model for five elementary teachers at an inner-city school in Western Canada. Collaborative inquiry – a branch of action research – was the process used to support teachers’ professional learning in the use of technology in their arts education programs. The research questions were: (a) in what ways has the collaborative inquiry approach to professional learning had an impact on teachers’ learning and thinking about the use of ICT in arts education? (b) in what ways has the collaborative inquiry approach to professional learning had an impact on participants’ changed practice? and (c) how do collaboration and dialogue foster the construction of knowledge related to teachers’ integration of ICT to support their arts education program? The findings suggest that collaborative inquiry was an effective strategy for professional learning and impacted teachers’ learning and thinking about the use of technology in their arts education program in several ways. There were indications that the collaborative inquiry group afforded social-emotional support, a forum for dialogue and collaboration, as well as an avenue to explore alternative perspectives and new ideas. It was also evident that new habits of mind were beginning to emerge. Teachers felt increased confidence and efficacy which led to risk-taking and exploration of new technologies, an increased capacity for evaluating ICT with pedagogical intent, as well as a strengthened ability to think reflectively about their practice. Furthermore, changes in practice were evident in the following areas: subject matter and materials, organizational structures, roles and behaviors, knowledge and understanding, and value internalization. And finally, the findings reveal that dialogue and collaboration are important factors in helping teachers foster their construction of ICT knowledge. These processes helped advance understanding as participants challenged one another, pushing each other to a higher level of pedagogical and divergent thinking. Dialogue sessions offered participants a powerful forum for idea generation, idea sharing, and cooperative problem solving.

Inquiry-based learning (IBL) has existed since the early 1500’s and research points to it being a successful pedagogy, so why do so few educators use it? One reason may be the confusion found in the literature encountered by educators. In light of this confusion, how teachers defined and implemented IBL in diverse, 21st Century classrooms was investigated. Looking at whether IBL was, or could be, an inclusive practice was also researched. Furthermore, the possibility that inquiry-based learning (IBL) encompassed differentiated instruction (DI) in its implementation and could therefore be used as a process to incorporate both was explored. To investigate these ideas, current literature was reviewed; including the works of John Dewey and Lev Vygotsky, and a qualitative research project was conducted using a phenomenological method. The research consisted of observations and interviews in the natural setting, of an inclusive elementary classroom.

The educational landscape for Manitoba has continued to shift with the arrival of many immigrants. In particular, there has been a noticeable increase in the numbers of refugee students in our schools who may have experienced interruptions in their education. Their presence in our schools brings unique challenges for teachers and school systems. This narrative inquiry explores my lived experiences as an English as an Additional Language (EAL) teacher in a Manitoba high school working with refugee students who have had their learning interrupted due to a variety of reasons. I examine three main topics: the challenges and successes I have experienced while working with this particular group of EAL learners; how these experiences have impacted me in the past; and how they inform what I do now and in the future as I navigate through a new professional landscape. My goal is to provide readers with a firsthand account of what it is like to be an EAL teacher working with refugee students and some of the issues that have emerged as I worked and lived alongside these students in a Manitoba context. My hope is that this narrative inquiry will shed some light on how teachers might work with these students to help them succeed in high school.

Appreciative Inquiry (AI) has gained increasing popularity as a form of organisation development and action research worldwide, yet little research has been published outside of the USA and Canada. This thesis explores the application and evaluation of Appreciative Inquiry (AI) in the unique context of New Zealand through the perspectives of facilitators of AI. I conducted semi-structured, in-depth interviews with nine experienced AI facilitators in order to understand their perspectives on how AI works, under which circumstances it is most effective and how they evaluate AI. Facilitators tend to come from backgrounds that embrace humanistic values, a premise shared by AI. Participants in this study regard the underlying principles of AI as central, whereas they consider concrete processes, such as the 4D-cycle, to be useful but not essential. Facilitators are very concerned about the appropriate use of AI and clearly identified circumstances supportive or detrimental to AI processes. For example, AI may be inappropriate in situations where there is a pre-determined agenda or leadership is very autocratic. Facilitators are also concerned that AI as a methodology should be applied more wholesomely, acknowledging and working through negative emotions rather than suppressing them. Facilitators face a paradox: They embrace values that put the individual centre stage and regard people as human beings rather than human resources. At the same time, they are external service providers to clients who are at times more concerned with quick fixes, and do not want to invest the time necessary to engage in deep reflection on values and transformative change. Findings suggest that we need to reconsider our interpretation of AI towards embracing the underlying humanistic values more, rather than focusing on the concrete applications (e.g. 4D-cycle). The paradox between embracing humanistic values inherent in AI and bottom-line orientation in most organisations warrants further research.

The Tracks rites of passage are processes that mark the adolescent transition, for the participant, the family and the community, between the two life stages of childhood and adulthood. Adolescent initiation rites offer a community led journey of separation, transition and integration as a way to work meaningfully with adolescents as they move between the life stages of childhood into adulthood. In Aotearoa/New Zealand the Tracks programme provides a five day contemporary rite of passage for adolescents and, where possible, their fathers. The rite of passage is based on the assumption that adolescents need opportunities to find their voices and make meaning if they are to become more aware of who they are and where they belong. The methodology recognises that I, as researcher and insider in the Tracks organisation, needed to develop a holistic approach to insider research so that I could call on my understandings of the organisation and also guard against bias. The holistic approach involves the four interpenetrating strategies of appreciative inquiry, narrative inquiry, a blend of approaches to self-study that include meditation and critical reflection, and most importantly organic inquiry. The four strategies are based on coherence theories that describe learning as being organic, interconnected and emergent. Data were gathered from interviews and cycles of critical self-reflection in the form of a learning journal. Data comes from interviews with the mother or fathers and young men of six families who have participated in the Tracks rite of passage programme. I have also discussed this work with a number of professionals in the field of youth work. The project found that Tracks had created conditions that empowered these young men with an increased capacity to make sense of their lives. Fathers expressed how challenging and rewarding they had found it to speak in honest terms with their sons, and that they were supported to do the inner work necessary to be able to speak in such ways. All of the family members expressed a need to have more support after the event. The findings suggest a need to explore further the nature of the work happening at Tracks. It validates Lashlie’s (2005) theory that adolescents need their fathers and other men to be involved in their lives at the time of transition. Tracks also helps fathers to get to grips with the inner work of developing emotional maturity. The work happening at Tracks invites further research into and debate on the value of emotional intelligence. The Tracks rite of passage offers an alternative perspective to understand the unacceptably high rates of adolescent morbidity and mortality happening in New Zealand.

This autobiographical narrative inquiry explores the teaching, learning and leadership experiences of a middle school teacher in Manitoba. My early experiences as a classroom teacher reflect my uncertainty and unpreparedness of a teacher who struggled to meet the needs of the English as an Additional Language (EAL) students who entered my classroom. As the EAL student population increased within my middle school, I began the journey of a Masters program to seek knowledge in order to support my EAL students and to help guide my colleagues towards an inclusive environment. As I explored how my experiences as a graduate student had influenced my classroom practices, and then how my experiences as an EAL specialist and school leader had influenced the school community, five main themes emerged: The use of the iPad in a mainstream classroom, the use of effective instructional strategies, the role of culture in the classroom, co-teaching practices and collaboration in a Middle School setting. Through narrative inquiry I investigated these themes and discovered new pathways to support EAL students and guide my colleagues while moving toward a more inclusive classroom and school environment.

ABSTRACT The aim of the study was to examine Graduate Students’ perceptions of their most positive leadership experiences, unearth what gives life to their leadership, and to identify the ways in which they conceptualize leadership development. The objective was to arrive at concepts of exemplary leadership that may be used to inform change strategies and create a framework for a student leadership development program. Responding to this issue required a methodological approach which was participatory, co-constructive, and dialogical. As a result, in order to adequately investigate the phenomena of leadership and leadership development from the participants’ point of view, and to arrive at their perceptions of positive leadership, I used a qualitative case study which was conducted through an Appreciative Inquiry (AI) process. The main data collection methods were individual and focus group appreciative interviews. A sample of five Graduate Student Leaders from a university in a Western Canadian province was used in this study. As the participants shared their perceptions of their most positive leadership experiences six key findings emerged. First, positive leadership experiences for the participants resided in the confluence of “being,” “learning,” and “doing.” Leadership was a co-active process in which expressing emotions, receiving affirmations, acquiring new knowledge, and producing life affirming results acted as a force for elevated performance. Second, positive leadership experiences of the participants were framed around collective and interactive efforts to build interpersonal relationships in the community in which the leadership process was taking place. Third, the participants perceived leadership as an emotional process whereby leaders gain knowledge of followers’ emotions through listening, appraising, and expressing authentic care. Fourth, the expression of emotions in leadership for the participants enhanced the leadership relationship and acted as an energizing and actualizing force in personal development. Fifth, the participants viewed empathy as a fundamental leadership strength that yielded multiple interrelated benefits such as the facilitation of individual growth and social connections. Significantly, another interpretation that was gleaned from the data was that the industrial notion of leadership of the “man at the top” lingers and functions as a predictor of leadership success. The participants’ conceptualizations of leadership development revealed two major findings. Primarily, leadership development is an interplay between self-development and institutional initiatives. Additionally, leadership development and self-development were inextricably embedded; understanding oneself as a leader involved the reflective process of understanding oneself as a person. Consistent with the objective of this study, a framework for a leadership development program was proposed based on an incorporation of the perceptions of the Graduate Student Leaders’ most positive leadership experiences and their understanding of leadership development. The framework presented is accompanied by explanations of the choice of each concept within the framework and justification based on previous research findings, as well as excerpts from the participants’ responses. Having taken an appreciative and positive approach to understanding Graduate Students’ leadership experiences I conclude that the concepts that emerged are powerful arguments for nurturing the student voice, and that there is much more to be discovered for the expression and framing of leadership in organizational life, academia, and the community. Furthermore, I submit that we need to deliberately engage appreciative processes so as to enhance our capacity to create leaders who articulate optimistic organizational relations and a deep appreciation of self and others.

This organizational leadership thesis explored the implementation of a community of practice (CoP) within the Provincial Chronic Disease Management (CDM) team, Alberta Health Services (AHS). This inquiry adhered to research ethics policies of Royal Roads University and the Community Research Ethics Board of Alberta. Applying an appreciative stance within an action research methodology, this inquiry examined how a CoP could facilitate knowledge sharing. Understandings and experiences of CoPs were examined through interviews with AHS Knowledge Management employees. A focus group focused on how the Decision Support and Evaluation Leads of the Provincial CDM Team perceived the potential role of a CoP for the purposes of knowledge sharing and the necessary supports needed for the implementation of a CoP. The following recommendations emerged and were presented to the organization: encourage a learning culture that values relationships and networks, develop a strategy for the implementation of a CoP, and enhance leadership knowledge.

This dissertation describes a research study that investigated cooperative inquiry as a strategy for professional learning of inner-city school principals in a large urban centre in Western Canada. The study attempted to identify the central issues of concern and means of redress for school leaders in high-poverty communities, many of which focused on educational leadership, school management, the context of their schools within impoverished communities, and the challenges of personal well-being. The findings suggest that cooperative inquiry was an effective strategy in that the approach was participatory, democratic, empowering, life-enhancing, and fostered community-building among participants. The findings also suggest that the approach was effective in that it was grounded in the action research cycle of planning, action, observation, and reflection. The study further examined the use of dialogue as a means of constructing knowledge regarding these issues, and identified the ways in which such knowledge impacts upon the professional practice of these principals. Findings suggest that participants gained knowledge from each other, offered knowledge from others, constructed knowledge together as a group, and developed deeper understandings of their own perspectives. Findings also suggest that meaning is lost when dialogic interactions are transcribed into print. Thus, dialogue is a form of communication in and of itself, one that cannot simply be transformed into the written word without losing part of that dialogic essence. Further, this study posits that dialogue has unique power to be both a process for meaning making, as well as an ontological means of clarifying one’s own sense of reality.