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Customer Relationship Management: A tool for consumer relationship development : A case study of SwedbankSamusenko, Krystyna, Malende, Mariam, Tootmaa, Kristi January 2015 (has links)
No description available.
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Psychosocial interaction model and barriers to participation in adult learning: a case of community caregiver training in GautengNgidi, Nkosazana Fidelia Nelisa Nomalizo January 2014 (has links)
Magister Educationis (Adult Learning and Global Change) - MEd(AL) / This study was prompted by my observations and feedback from trainers and learners on an array of barriers to participation in learning which are experienced by learners participating in accredited adult learning programmes offered by a NGO in Cape Town. The aim of this research was to investigate these barriers using a Psychosocial Interaction Model by Merriam and Darkenwald (1982) and the Transition Theory by Schlossberg (1981). Participants in a Health and Welfare Seta (HWSETA) accredited training programme, which is a qualification in Ancillary Health Care level 1, who are community caregivers, were used as research
participants. This research provided empirical evidence on barriers to participation in adult learning experienced by these learners and recommendations have been made based on the findings. A new theoretical insight that was generated as a result of this study is that of the interplay between internal and external barriers to participation in adult learning and other variables within the continuum of the Psychosocial Interaction Model as well as certain variables within the Transition Theory. This came as a result of broadening the investigation into barriers to participation in learning, using all variables across the whole spectrum of the
Psychosocial Interaction Model, instead of only using the barriers factor.
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Psychosocial barriers to participation in adult learning and education: Applying a PsychoSocial Interaction ModelAdams-Gardner, Myrtle January 2018 (has links)
Magister Educationis (Adult Learning and Global Change) - MEd(AL) / Adult learners’ perception of factors that are internal to their perceived control of their lives
can be challenging to overcome when making a decision to participate in learning. There are
complex relationships between psychological, and social barriers to participation in adult
learning. Psychosocial barriers can deter adults’ participation in learning programmes.
Understanding the nature of such barriers can enable policymakers, educators and adult
learners create strategies to reduce such barriers in order to increase adults’ participation in
adult learning. This study investigated the research question: What are adult learners’
perceptions of psycho-social factors that undermine participation in adult education and
learning? The psycho-social interaction model adopted as a conceptual framework allowed
the study to contextualise and analyse the effects of socio-economic status on the adult
learner’s decision and readiness to participate. The model provided the broad segments of the
adult learners’ pre-adulthood and adulthood learning years and through a thematic analysis
attempted to analyse psychosocial factors that emerged as barriers to participatory behaviour
in learning. An interview guide was used during a semi-structured interview. The study
investigated a group of adult learners attending a non-formal learning programme in Central
Johannesburg, South Africa. The selection of participants included 6 males and 4 females
between 21 years to 49 years of age. The study findings showed that the adult learners’
perceptions of family support as well as the learning environment support are key enabling
factors, which assist the adult learner to develop learning capabilities. Negative experiences
with prior schooling was also described as a psychosocial barrier to participation. Age was a
socio-economic variable that influenced the type of stimuli participants identified as a
psycho-social factor which influenced their decision to take up further learning. Adult
learners felt confident to successfully complete their current and future studies however
perceived their learning press as a motivating factor that impacted their decision to
participate. Findings also suggested that experiences of adult learners are unique to their
specific context and educational planning can integrate ways to address enhancement of
learning experiences for a diverse learner audience in non-formal learning programmes. The
study concluded that while adult learners acquire social competencies through accessing nonformal
programmes, further learning support is necessary to overcome the social and
psychological complexities needed to develop basic academic learning capabilities.
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A Study on Customer Satisfaction of Enterprise Resource PlanningLiao, Cheng-chang 13 January 2009 (has links)
The aims to set up Enterprise Resource Planning (ERP) is to increase enterprises' running efficiency and obtain the capability to respond to the whole supply chain so as to possess business competence and increase profits. There is no doubt that ERP plays an important role in enterprises. Besides, the assistance of consultant service would be beneficial for the successful introduction of ERP into enterprises. Moreover, the consultant teams assigned by consultant companies not only have to obtain professional competence of product techniques but have to offer service quality which is the vital element affecting customers' satisfaction and the success of cases.
The present study is based on the theory of IMP interaction model and it attempts to conduct empirical research on the perceptive service qualtity of the consultants who introuduce ERP into enterprise cases. The main purpose of this research aims to find out the effects of consultant service quality on customers' satiscation and their behavioral intention to utilize this system. Additionly, the findings could also be suggestive resources to enterprisers, consultants, and future researchers.
The results of this study show that the service quality of the consultants making intoduction of ERP into enterprises has obvious influences on customers' satisfaction and their behavioral intention to adopt ERP. In general, the key issues influencing customers' satiscation and their choices are classified into following three dimensions: (1) the outcomes brought about by the collaboration between consultants and project committees; (2) the professional and service competence presented by consultants; (3) the equality between consultant service and the implementation fee. In addition, this present study also presents different satisfaction degrees examined by reserach variables and population statistic variables. It is hoped that these difference analyses would be beneficial for managers to imrprove ERP consultant service quality.
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On Aerodynamic and Aeroelastic Modeling for Aircraft DesignLokatt, Mikaela January 2017 (has links)
The work presented in this thesis was performed with the aim of developing improved prediction methods for aerodynamic and aeroelastic analysis to be used in aircraft design. The first part of the thesis concerns the development of a viscous-inviscid interaction model for steady aerodynamic predictions. Since an inviscid, potential flow, model already is available, the main focus is on the development of a viscous model consisting of a three-dimensional integral boundary layer model. The performance of the viscous-inviscid interaction model is evaluated and it is found that the accuracy of the predictions as well as the computational cost appear to be acceptable for the intended application. The presented work also includes an experimental study aimed at analyzing steady and unsteady aerodynamic characteristics of a laminar flow wing model. An enhanced understanding of these characteristics is presumed to be useful for the development of improved aerodynamic prediction models. A combination of nearly linear as well as clearly nonlinear aerodynamic variations are observed in the steady as well as in the unsteady experimental results and it is discussed how these may relate to boundary layer properties as well as to aeroelastic stability characteristics. Aeroelastic considerations are receiving additional attention in the thesis, as a method for prediction of how flutter characteristics are affected by modeling uncertainties is part of the presented material. The analysis method provides an efficient alternative for obtaining increased information about, as well as enhanced understanding of, aeroelastic stability characteristics. / <p>QC 20170816</p>
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The effect of traffic related air pollution on DNA methylation and the gender interaction in the Cincinnati Childhood Allergy and Air Pollution Study cohort.Sheshashayee, Nisha 23 August 2022 (has links)
No description available.
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Analytic, Simulation and Experimental Analysis of Fluid-Pipe Systems / Analytisk, Simulerings och Experimentell analys av fluid-rör systemVenkataraman, Siddharth January 2018 (has links)
Inviscid fluid inside thin pipe system is first analytically solved for eigenfrequencies and eigenmodes using Modal Interaction Model method with fluid-structure interaction condition at boundary. Shear-diaphragm boundary condition is used for comparing and validating Analytic results with Simulation using COMSOL Multiphysics. Effect of viscosity is also compared using Newtonian fluid model. Experiment is performed using simple pipe geometry and fluid to measure transfer accelerance which is post-processed to extract cirumferential modes up to order 4; this is used to compare and validate Experiemental results with Simulation. Good correlation is obtained between Analytic, Experiment and Simulation results with n=0 breathing modes requiring modification of governing equations to incorporate compressibility effects due to changing pipe cross-section area. / En analytisk lösning för egenfrekvenser och egenmoder för en icke-viskös fluid inuti ett tunt rörsystem är först framtagen med användning av en modbaserad modell för interaktion mellan fluid och struktur som randvillkor. Idealiserad randvillkor används för att jämföra och validera analytiska resultat med simulationer i COMSOL Multiphysics. Effekten av viskositet jämförs också med hjälp av en Newtonsk fluidmodell. Experiment genomförs med simpel rörgeometri samt fluid för att mäta acceleransen som är analyserad för till att få ut mo-der i omkretsled upp till fjärde ordningen; detta i sin tur används för att jämföra och validera de experimentella resultaten med simulering-ar. Det erhålls bra korrelation mellan de analytiska-, simulerade- samt experimentella resultaten. Undantaget för n=0 grundmoder då krävs modifikation av differentialekvationerna till att inkorporera kompressibilitetseffekter
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Examining Commuting Patterns and Spatial Mismatch by Occupation and Gender: Disaggregate Journey-to-Work ModelSang, Sunhee 11 February 2009 (has links)
No description available.
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Interactive Effect of the Serotonin Transporter 5-HTTLPR Genotype and Chronic Stress on Depressive Symptoms in Postmenopausal WomenHantsoo, Liisa Victoria 20 August 2010 (has links)
No description available.
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Examining Embeddedness of Network Efficiency within B2B Relations : A Study on Swedish Recycling FirmsEriksson, Hanna, Örnbratt, Isabelle January 2024 (has links)
This study explores the dynamics of network efficiency within business-to-business (B2B) relations in the Swedish recycling industry, by employing the concept of embeddedness and the interaction model. The complex network of connections between businesses play a crucial role in shaping their strategic decisions and sustainability outcomes, which are critical in today’s environmentally-conscious market. The aim of this study is then to investigate strategic decision-making within Sweden’s recycling sector, centering on the effect of network relations on firms’ strategies toward network efficiency. The research delves into the dual perspective of embeddedness - undersocialised and oversocialised views - to analyse how companies manage the equilibrium between economic objectives with the need for cooperative, value-driven interactions. Through conducting a qualitative study, using semi-structured interviews and secondary data, the research explores a case of a Swedish recycling firm with an extensive network. A framework was developed as a result of the findings, connecting the intricacies of embeddedness and interactions within B2B relations, and its impact on network efficiency and strategic decision-making. This study concludes that network efficiency among Swedish recycling firms in B2B relations is heavily influenced by embeddedness in their interactions. Thus, the findings emphasise the need for strategic actions that enhance relationship quality and fostering of mutual benefits. It highlights the importance of transparency, trust, and adaptability, recommending a balanced approach that incorporates both economic objectives and socio-environmental concerns. Firms can use this study’s findings as a guide for building and nurturing strong B2B network relations, and adapt it to their strategic actions regardless of the industry. Lastly, further research is encouraged to be conducted, using these factors, across diverse settings, suggesting their broader applicability beyond the recycling industry.
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