The research investigates the detailed relationship among transformational leadership, job satisfaction(intrinsic satisfaction and extrinsic satisfaction)and organizational commitment(affective commitment¡Bcontinuance commitment and normative commitment)in the banking industry. Further attempts are also made to explain the above correlations in terms to enhance the performance of banking industry. The sample is collected from eight banks, including local banks and foreign investing banks. The total issue amount is 500 with the effective questionnaire amount of 256. The effective rate is 51.2 %. The results present the positive relationship among transformational leadership, job satisfaction and organizational commitment. The study not only confirms the positive relationship, but also proves the intervening role of job satisfaction. This paper provides suggestions for banking managers who are seeking to develop effective working relationship with the subordinates. Besides, it also explores the application on transformational leadership on the banking industry.

The drawbacks of nursing are long hours, hard work and working nights. But definite working territory and rather steady working times were noted in Community Nurse. Deluga(1994) pointed out in the Basis of Faith, the staff believed that if they work hard, the organization or manager can feedback it. So the organizational citizenship behavior is increasing. So how to increasing organizational citizenship behavior is rather important at present. The study uses the characteristics of medical organization, nurses as independent variable, organizational commitment, job satisfaction as intermediate variable, organizational citizenship behavior as dependent variable. We use questionnaire, data analysis to study 1357 nurses. The statistics are as follows: reliability analysis, validity analysis, factor analysis, descriptive statistics analysis, correlation analysis, and regression analysis to probe the relation of all the variables. The results showed that: 1.Organizational commitment has a positive impact on job satisfaction. 2.The higher the feeling of commitment of the staff, the trustworthier they are. 3.To stand fast of the responsibility in director evaluation is higher than the staff self-evaluation, but there is no correlation. 4.Organizational commitment and job satisfaction is higher in staffs that are older than 40 years old and the past service more than 10 years. It is also negative impact with benefit others of the director evaluation. 5.The higher organizational commitment, the higher job satisfaction and competency satisfaction of the director in senior high school staff. 6.There is no difference of standing fast of the responsibility, organization commonwealth behavior between director evaluation and staff self-evaluation in those who on night duty and nil. 7.As regards marriage, organizational citizenship behavior is higher in married than unmarried in staff self-evaluation. 8.Moral commitment and persistent commitment is lower in unmarried than married. Those staff who married without children is trust worthier of their director. They also show better behavior when they have been given other benefits. 9.Organization commonwealth behavior of staff self-evaluation has a positive impact on director evaluation but there is no significance. It is also positive impact with director's faith. 10.Organizational citizenship behavior of director evaluation has positive impact and more predictor with director's faith. From our study, we demonstrated organizational citizenship behavior; Self-recognition and evaluation of directors in nursing are consistency. So we suggest that nursing will reach the coherence by nursing professional innovation system, formal hereditary responsibility system and other effective communication. We also proposed that through participation to empower, to fulfill democratic leadership. It may be referable to the nursing management.

The finance industry has the highest the rate of labor concentration among the industries.The customers¡¦ satisfaction and their positive appraisal about the services they received are mainly concluded from the employees¡¦ service enthusiasm and their perception about customer significance.Therefore, the employees that have a direct contact with the customers are critical persons in terms of delivering the services to the customers. Thus, a company should treat its employees not only its most valuable assets, but also its internal customers. The concept for this is to place the employees, the internal customers, in the same position where they can experience the marketing and promotion strategies applying to their external customers, and to enhance the employees¡¦ perception of customer orientation. The company will then have the differential advantage in customer orientation in the competitive marketing environment. This research is composed through several methodologies, including quantitative methods, such as the integration of the conclusions in its related researches, thorough interviews with key groups, and questionnaire survey. The data is collected through the research of the front-line service employees in a foreign bank. The data will help to identity the relationship between the employees¡¦ perception and satisfaction of internal marketing, as well as their job satisfaction and the agreement of customer orientation. The results of this research can be described in five categories. (1)The perception of internal marketing is divided into five aspects; namely, active transportation of information, the style of direct supervisor, job compensation, competitive salary, and communication. (2)Internal marketing satisfaction is divided into six aspects; the style of direct supervisor, information delivery, compensation, competitive salary, the interaction between the company and the employees, and communication. (3)Job satisfaction is divided into three aspects; benefits from job, job contents, and the inter personal relationship from job. (4)Customer orientation is divided into three aspects; selling orientation, customer priority, and short-term selling orientation. (5)To verify both internal marketing perception and satisfaction have significantly positive relationship with job satisfaction. (6)Part of the dimensions in internal marketing perception and satisfaction have significantly positive relationship with customer orientation.

Study on corporate welfare, job satisfaction and intent to leave --- A case study of a news agency --- Abstract An corporate that provides excellent salary and welfare should be able to pool talents and gain advantage in the labor market. As salary and welfare are part of the operating costs of the corporate, how to satisfy employees¡¦ demands and needs at the lowest costs would an important task for the management. In addition, how does the welfare provided by the management retain talents, boost working morale, and create harmonious labor relationships? By surveying employees¡¦ individual traits, their actual demand and satisfaction with the current welfare incentives, the management can efficiently satisfy their needs. Additionally, the theory of characteristics in labor economics is adopted to interpret the difference in welfare requirements demanded by homogenous and heterogeneous employees. This study has been conducted with the objectives as follows: (1) Study and analysis of the difference between the welfare demand and employee¡¦s individual traits (monetary and non-monetary demands). (2) Study and analysis of the relationship and effects among the welfare provided by the corporate, employees¡¦ job satisfaction and the intent to leave. This study has adopted SPSS FOR WINDOWS as the tool for statistical analysis. For sampling data in descriptive statistics, use frequency distribution, and examine the levels of confidence of all frequency tables and their consistency and correlated coefficient Cronbach¡¥s £\ of all variables. Factor analysis of main ingredients, single factor variant analysis, one way ANOVA and subsequent inspection are conducted to review the difference of different variables. PEARSON analysis and REGRESSION analysis are used to examine variables of individual background, and the predictability of corporate welfare in relation to job satisfaction and intent to leave. Major findings include the following: 1. Influences of individual traits on welfare satisfaction, corporate welfare demand, job satisfaction and intent to leave: 1) Based on the analysis on satisfaction, only educational background, division of department, and current salary have significant impact on the satisfaction of corporate welfare. 2) Based on the analysis on different types of welfare demand: Gender, educational background and division of department have significant influence on the demand for monetary welfare; and educational background, division of department and current salary have significant influence on the demand for non-monetary welfare. 3) Based on the analysis of job satisfaction. In the area of group interaction satisfaction; gender, age, marital status, educational background and division of department have significant influence; however, in the area of actual income satisfaction, only educational background and division of department have significant influence. 4) Based on the analysis of relationship between individual traits and intent to leave. There is no significant influence in gender, age, educational level, current salary, nor division of department. Significant influence of marital status is found higher in females than that of males on average. In significant influence of division of department, the average of executive employees is higher than other departments. 2. Influence of corporate welfare measures to job satisfaction In the analysis of influence of job satisfaction to ¡§welfare satisfaction¡¨ and ¡§welfare demand¡¨; the higher the ¡§welfare satisfaction¡¨, the higher the ¡§group interaction satisfaction, and the higher the ¡§satisfaction with actual income¡¨. However, ¡§demand on monetary welfare¡¨ is inversely correlated to ¡§group interaction satisfaction¡¨, that is the higher the ¡§demand on monetary welfare¡¨, the lower the ¡§group interaction satisfaction¡¨. Additionally, ¡§demand on monetary welfare¡¨ is positively correlated to the ¡§satisfaction with actual income¡¨ which indicates that those with higher ¡§demand on monetary welfare¡¨ also has higher ¡§satisfaction with actual income¡¨. The results found in ¡§demand on non-monetary welfare¡¨ analysis is the same as that of the ¡§demand for monetary welfare¡¨. 3. Influence of job satisfaction on intent to leave: ¡§Group interaction satisfaction¡¨ and ¡§satisfaction with actual income¡¨ are inversely correlated to the intent to leave. In other words, those who are more satisfied with the group interaction and actual income are less likely to quit. 4. Corporate welfare measures have influence on job satisfaction and results in intent to leave: The influence of ¡§welfare satisfaction¡¨ on group interaction satisfaction, satisfaction of actual working income, overall job satisfaction and intent to leave is highly predicted. Positive influence is predicted when the supply meets the demand of ¡§monetary welfare¡¨ and ¡§non-monetary welfare¡¨ on high group interaction satisfaction, satisfaction with actual working income, and overall job satisfaction. Which indicates that when the corporate welfare is promoted, employees¡¦ satisfaction and job satisfaction will also improve and employees would be less likely to quit. Key words: corporate welfare, job satisfaction, intent to leave.

The primary purposes of this study were to explore the relationships among four work experiences (i.e., job variety, job autonomy, job stress, and job feedback) and coaches?? job satisfaction to examine the influence of institutional support (i.e., affective institutional support and financial institutional support) on job satisfaction, and to investigate if the relationship between the type of institutional support and job satisfaction differs (does not differ) between revenue generating sport coaches and non-revenue-generating sport coaches. To achieve these purposes this study examined the relationships among four work experiences and institutional support variables on job satisfaction. This study also examined differences between revenue-generating sport and non-revenue-generating sport coaches. Coaches (N = 599) in 7 sports (i.e., football, basketball, baseball, softball, soccer, volleyball, and tennis) from NCAA Division I schools were asked to participate in this study. The response rate was a 34.7 % (208 / 599). Participants included 145 males and 63 females. Of the 208 completed and returned questionnaires, 100 (48.1%) were from revenue sport coaches (i.e., football and basketball). Meanwhile, 108 (51.9 %) were from non-revenue sport coaches. The results indicated that job variety, job stress, job feedback, affective institutional support, and financial institutional support were significantly related to job satisfaction. Namely, these three job experiences and two types of institutional support in the organizational environment impacted coaches?? attitudes, or job satisfaction. Further, for revenue generating sport coaches, financial institutional support was a significant indicator of job satisfaction; however, for non-revenue-generating sport coaches, affective institutional support held a stronger relationship to job satisfaction than did financial institutional support. Additionally, one of the job experience variables, job feedback, played a meaningful role to both coaches of revenue sports and coaches of nonrevenue sports in shaping job satisfaction.

In recent years, the business world is a fast moving and rapidly changing economical environment. From the practices of Human Resource management, it is an issue that many business organizations have lots of interests in how to maintain their competitive workforces, effectively reduce turnover, and to minimize the training cost. As we all are aware that Human Resource Management department is recognized as one of business partners in the organization. We deploy the limited resources provided to the critical activity of Human Resource Management, to elevate job satisfaction and to remain the employees in company. The research is focus on exploring the effects of Human Resource Management practices on job satisfaction and retention. And also discuss the mediating effects of job satisfaction between the Human Resource Management practices and retention. The results indicated that (1) The Human Resource Management practices will improve job satisfaction. (2) Job satisfaction will advance the intention to retain of the employees. (3) The implementation results of the Human Resource Management practices will advance the intention to retain of the employees. (4) Job satisfaction does have mediating impact on some Human Resource Management practices and the intention to retain of the employees.

In the past, jobs in the financial industry were many people¡¦s top priority because they thought being financial specialists could make more money, have less workload, and enjoy relatively stable career path. However, this industry is recently facing big changes such as the subprime loan storm, merges and acquisitions of financial organizations, bankruptcies, hollowing out company's assets, etc. The impact on the macroeconomic environment and change of the financial system make financial specialists facing big challenges. The purpose of this research is to figure out the relativity of financial specialists¡¦ work values, job characteristics and job satisfaction. This research is sampling from financial service industry and 450 effective samples were collected. Among this research, factor analysis, reliability analysis, one-way ANOVA, analysis of variance, correlation, regression, and hierarchical regression analysis, etc were used. The finding shows that job characteristics have no interference on the link between work values and job satisfaction.

The purpose of this study was to explore the current conditions of personality traits, role stress and job satisfaction of the general affairs personnel at junior high schools in Kaohsiung County and Kaohsiung City, and to analyze if there was any relationship among them. The study was conducted by means of questionnaire survey with ¡§Questionnaire on Personality Traits, Role Stress and Job Satisfaction of the General Affairs Personnel at Junior High Schools in Kaohsiung County and Kaohsiung City.¡¨ 215 general affairs personnel were randomly sampled from 54 junior high schools in Kaohsiung County and Kaohsiung City. Among the collected questionnaires, 198 were valid. The effective questionnaire was 92.1%. The collected data was analyzed by statistical methods, including mean, standard deviation, t-test, one way ANOVA, Pearson¡¦s product-moment correlation, Canonical correlation, and stepwise multiple regression analysis. Based on the analyzed results, the followings were concluded: 1. The overall role stress that general affairs personnel at junior high schools in Kaohsiung County and Kaohsiung City experience was above the norm. They suffered from Role Overloaded stress most. The stress of general affairs personnel was higher in school with12 classes or under than in school with 13 to 48 classes. 2. The overall personality traits of general affairs personnel at junior high schools in Kaohsiung County and Kaohsiung City were high intermediate. The level of Conscientiousness was the highest; the level of Emotional Stability of the general affairs personnel was higher in Kaohsiung County than in Kaohsiung City. 3. The overall job satisfaction of the general affairs personnel at junior high schools in Kaohsiung County and Kaohsiung City was high intermediate. The level of intrinsic satisfaction was the highest. 4. The overall role stress of the general affairs personnel working as section chiefs of purchase and maintenance was the highest. General affairs personnel with college degrees felt the most stress in the level of role ambiguity and role inability. The level of role inability of general affairs personnel working for 6-15 years was higher than that of general affairs personnel working for 26 years or more. 5. Among the general affairs personnel, the directors of general affairs who got high education and had worked for long years felt their overall personality traits were higher. 6. The directors of general affairs and section chiefs of documents and files had higher job satisfaction than the section chiefs of purchase and maintenance and the assistants. Section chiefs of cashier had higher satisfaction than the section chiefs of purchase and maintenance. 7. The lower personality traits of the general affairs personnel at junior high schools in Kaohsiung County and Kaohsiung City were, the higher role stress would show. The role stress didn¡¦t have much influence on the job satisfaction. The better personality traits were, the higher job satisfaction would show. That is, the lower role stress and the better personality traits the general affairs personnel at junior high schools in Kaohsiung County and Kaohsiung City had, the higher job satisfaction they would get. 8. Personality traits and role stress were predictive to the overall job satisfaction and the level of intrinsic satisfaction and extrinsic satisfaction. The major predictive variable to the overall job satisfaction and extrinsic satisfaction was Agreeableness, and the major predictive variable to the intrinsic satisfaction was Conscientiousness. According to the results and conclusions of this study, the researcher proposes some specific suggestions for the related personnel in school or education administration to do further study.

This thesis aims to investigate the relation between ¡§the school psychological contract¡¨ and the ¡§job satisfaction of the teachers¡¨.This thesis builds the theory,the study structure,and the basis of designing the study instrument by the reviewing and the surveying the literature.Subjects were sampled from twenty-eight secondary schools in Kaohsiung county.Four hundred and seventy-three copies of formal questionnaires were delivered to the subjects and there were four hundred and eighteen valid copies.The collected data were analyzed by using the statistical methods of descriptive,statics,independent-samples T-test,one-way ANOVA,Pearson product-moment correlation and multiple regression¡]step-wise-regression procedure¡^. According to the result of the data analysis,the main findings are the following: 1. The whole performance of ¡§the school psychological contract¡¨is middle-high level.Among the sectional scores,the dimension of ¡§being identified oneself with the school¡¨was the highest. 2. The whole performance of ¡§the job satisfaction of the teachers¡¨is middle-high level.Among the sectional scores,the dimension of ¡§ the relationships between colleagues¡¨ was the highest. 3. The male teachers in secondary school have a higher sense of ¡§being considerate and caring about colleagues,and more willing¡¨,¡¨ providing a supportive environment¡¨. 4. The elder teachers and the chiefs of the departments in secondary school have a higher sense of ¡§school psychological contract ¡¨. 5. The elder,the senior teachers and the chiefs of departments in secondary school sense more about the ¡§job satisfaction of the teachers¡¨. 6. The better ¡§school psychological contract¡¨ will be, the more ¡§job satisfaction of the teachers¡¨will be. 7. The ¡§school psychological contract¡¨can predict the ¡§job satisfaction of the teachers¡¨,and the dimension of¡¨ providing a supportive environment¡¨is the primary predictable variable.

Purpose. To explore the relation shop between professional commitment and job satisfaction. Methods. A survey of 300 nurses from a medical center in Taiwan was conducted to collect data. The instrument surveyed demographics, working environment, professional commitment, and job satisfaction. Data were analyzed with SPSS 13.0 software. Results. The results showed a positive correlation between professional commitment and job satisfaction. Multiple linear regression revealed seven factors that were associated with nurses professional commitment: marital status, age, years of working reasons for enrollment, economic status, and working environment. Factors that could explain the variance of job satisfaction were economic status, working environment, and professional commitment. Conclusion. Greater awareness of nurses professional commitment and job satisfaction among nursing administration may indirectly help increase the quality of nursing care in Taiwan.