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Företagshälsovården är en expertresurs som kan anlitas vid hjälp med frågor och insatser inom arbetsmiljö och rehabilitering. Företagshälsovården skall enligt arbetsmiljölagen särskilt arbeta för att förebygga hälsorisker på arbetsplatser. Rapporter inom området pekar dock på att företagshälsovården i huvudsak anlitas för att arbeta med efterhjälpande insatser. Studiens syfte var således att undersöka företagshälsovårdsanställdas arbetsinnehåll och hur de upplever att innehållet påverkar deras arbetstillfredsställelse. Åtta personer ifrån en region i Mellansverige deltog i studien. Data samlades in genom semistrukturerade intervjuer som spelades in och transkriberades ordagrant. Materialet analyserades utifrån en tematisk analys där teman som besvarade studiens frågeställningar identifierades. De anställda visade sig arbeta mest med tertiära och sekundära preventionsinsatser. Mängden förebyggande arbete sågs som tillfredsställande. Arbetsinnehållet upplevdes som positivt och ansågs vara viktigt för arbetstillfredsställelsen. Återkoppling på det utförda arbetet ansågs dock vara en viktigare faktor. Slutsatsen dras att företagshälsovårdsanställdas nuvarande arbetssituation är stabil men bör inte tas för given.

The aging population in the United States and greater access to healthcare due to recent legislative reforms will result in an increased demand for registered nurses. However, meeting this demand will challenge healthcare organizations due to an aging nursing workforce that will be retiring, a lack of new nurses entering the profession due to lack of employment opportunities related to the current macro-economic environment, and the lack of capacity to produce nursing graduates. Furthermore, reported turnover rates of newly graduated registered nurses range from 18 to 60% during the first year of employment. Healthcare organizations implementing structured nurse residency programs have reported success in stemming the tide of new graduate turnover. However, there is a lack of empirical evidence in the nurse residency literature regarding variables that have been shown to decrease turnover of registered nurses. The purpose of this study was to examine the outcome variables of job satisfaction, organizational commitment, and turnover among newly graduated nurse residents in Magnet, Magnet Aspiring, and Non-Magnet Hospital work environments across the US. A descriptive correlational retrospective secondary analysis was completed examining the outcome variables in a sample of 628 newly graduated nurses completing a structured nurse residency program between January 1, 2007 and December 31st, 2009 in general acute care hospitals. The findings from this study demonstrated the difference between job satisfaction at two months, six months, and 12 months among nurse residents in the different work environments. Furthermore, the influence of the residency program on organizational commitment in the context of differing work environments is reported. Moreover, turnover rates following the completion of the nurse residency were found to be lower than the national average for newly graduated nurses. Finally, the relationships between the outcome variables are explicated. The findings of this study will assist in informing healthcare executive’s decision making when considering interventions to decrease turnover of newly graduated nurses. / text

published_or_final_version / Education / Master / Master of Education

Στις μονάδες υγείας το ανθρώπινο κεφάλαιο είναι ο σημαντικότερος παραγωγικός συντελεστής και αποτελεί τον πιο σημαντικό ρόλο στην παραγωγή και διανομή των υπηρεσιών υγείας των οποίων η αποδοτικότητα είναι συνισταμένη της ικανοποίησης του από την εργασία, των συνθηκών εργασίας, των κινήτρων, τις εξέλιξης του αλλά και τις δια βίου επιμόρφωσης του (Σταυροπούλου. Κ, 2010, σελ 280-295) και ο λόγος για τον οποίον επιλέχθηκε το συγκεκριμένο θέμα είναι γιατί το ανθρώπινο δυναμικό σε επιχειρήσεις όπως σε νοσοκομείο που είναι εντάσεως εργασίας, αποτελεί το πιο πολύτιμο κεφάλαιο και η συμβολή του στην επίτευξη των στόχων είναι καθοριστική. Από την εισαγωγή του το 1983 το Ελληνικό Εθνικό Σύστημα Υγείας βρίσκεται υπό συνεχείς προσπάθειες με στόχο τη βελτίωση της αποτελεσματικότητας και της ποιότητας των παρεχομένων υπηρεσιών. Παράλληλα η γνώση των προβλημάτων τα οποία αντιμετωπίζει ένα δημόσιο νοσοκομείο θα είναι απαραίτητη για την επιτυχία τις διοίκησης του, λαμβάνοντας υπόψη ότι το ανθρώπινο κεφάλαιο έχει άμεση συσχέτιση με την ποιότητα και την αποτελεσματικότητα του οργανισμού, η ικανοποίηση από την εργασία, θα πρέπει να αποτελεί έναν από τους πιο σημαντικούς και αντικειμενικούς στόχους της διοίκησης για την εύρυθμη λειτουργία του οργανισμού και πως η σημαντικότητα αυτής τις παραμέτρου πόσο θα συμβάλει στο παραγόμενο έργο. Οι μονάδες παροχής υπηρεσιών υγείας όπως είναι τα νοσοκομεία, οι οποίες βασίζονται κυρίως στο συντελεστή της εξειδικευμένης εργασίας, οφείλουν να ενδιαφέρονται πρωτίστως για το εργασιακό περιβάλλον, τις εργασιακές σχέσεις και την επαγγελματική ικανοποίηση των εργαζομένων τους. Επιπρόσθετα το καλό εργασιακό περιβάλλον αποτελεί τη θεμελιώδη παραγωγική συνιστώσα προσφοράς ποιοτικών ιατρονοσηλευτικών υπηρεσιών.(Νιάκας, 2004, σελ112). Σύμφωνα με το ισχύον θεσμικό πλαίσιο του εθνικού συστήματος υγείας τα δημόσια νοσοκομεία έχουν χαρακτήρα ιατροκεντρικό και η λειτουργία του οργανισμού στηρίζεται στις αρχές του δημοσιοϋπαλληλικού κώδικα. Οι σχέσεις εργασίας των εργαζομένων με τον οργανισμό, οι αμοιβές του, η εξέλιξη του και άλλα θέματα που έχουν σχέση με την υπηρεσιακή του κατάσταση ρυθμίζονται από το δημοσιοϋπαλληλικό καθεστώς, γεγονός το οποίο δεν αφήνει περιθώρια στις διοικήσεις των οργανισμών ώστε να ασκήσει μια διαφορετική πολιτική στην διαχείριση των ανθρωπίνων πόρων. Υπάρχει περιορισμένη ικανότητα για παροχή επιπλέον οικονομικών κινήτρων στο προσωπικό του δημόσιου τομέα και ιδιαίτερα κατά την περίοδο της οικονομικής κρίσης όπου οι πόροι είναι περιορισμένοι, θα πρέπει να δίνονται έμφαση στους μη υλικούς τρόπους παρακίνησης, προκειμένου να διατηρηθεί το ηθικό των εργαζομένων σε υψηλά επίπεδα γεγονός που είναι πολύ αναγκαίο για την διασφάλιση παροχής υπηρεσιών και για τους ίδιους τους εργαζομένους. / --

The purpose of this study was to examine the relationships among (1) the perceived imposed role, (2)the desired role, (3)the perceived performance, and (4)the job satisfaction of the junior high/middle school principal. The major problem was to ascertain whether the perceived imposed role was compatible, or in conflict, with the desired role of the junior high/middle school principal; in addition, to ascertain whether any discrepancy had a significant relationship with the levels of perceived performance and job satisfaction of the junior high/middle school principal. For the purpose of this study, a questionnaire was piloted with selected junior high/middle school principals in Tucson, Arizona. It was then submitted to 115 junior high/middel school principals in Arizona. The questionnaire consisted of 14 components of the junior high/middle school principal's role. Each administrator was asked to respond to each component according to (1) how important that component was in his/her present role, (2)how important that component should be in his/her role, (3)the level of his/her performance on that component, and (4)his/her level of job satisfaction associated with that component. Sixty-five percent of the junior high/middle school principals in Arizona responded to the questionnaire. The findings of the study were: (1)There was no significant difference between the perceived imposed role and the desired role of the junior high/middle school principal; (2)there was no significant relationship between the lack of conflict found between the perceived imposed role and the desired role, and the level of performance as perceived by the junior high/middle school principal; (3)there was a significant negative relationship between the lack of conflict found between the perceived imposed role and the desired role, and the level of job satisfaction of the junior high/middle school principal; (4)there was a significant relationship between the perceived imposed role and the desired role of the junior high/middle school principal; (5)there was a significant relationship between the level of performance experienced by the junior high/middle school principal and the level of job satisfaction, (6)there were significant corelations between 12 of the components of the perceived imposed role and the corresponding components of the desired role of the junior high/middle school principal. The two components that showed no correlation were building school climate and selecting and orientating staff; (7)there were significant correlations between all of the components of perceived imposed role and the corresponding components of job satisfaction of the junior high/middle school principal. The findings imply that (1)the junior high/middle school principals in Arizona are performing their role as they desire; (2)perceptions of role conflict or compatibility do not have an effect on how a principal rates his/her performance; (3)as the discrepancy between the perceived imposed role and the desired role becomes larger, job satisfaction goes down, or as the job satisfaction goes down, the discrepancy gets larger; (4)a significant relationship exists between the perceived imposed role and the desired role of the junior high/middle school principal; and (5)a significant relationship exists between the level of perceived performance and the level of job satisfaction.

The purpose of this research was to determine to what degree work environment and personal characteristics, rewards and performance contribute to job satisfaction among full-time faculty at all accredited colleges of pharmacy. Accredited colleges of pharmacy were determined by a roster available to the profession. Full-time faculty were identified through a 1979-1980 mailing list provided by the American Association of Colleges of Pharmacy and by each individual faculty member as to whether or not he/she was considered full-time faculty by his/her school. Data were collected through a mail questionnaire sent to the overall population of 1962 subjects representing all accredited colleges of pharmacy. Of the 1307 questionnaires returned, 148 were not usable because, in the opinion of the faculty member, he/she did not meet the criteria for inclusion in the study. The return of 1159 usable questionnaires from the remaining 1814 questionnaires yielded a response rate of 63.9 percent. The questionnaire was formulated according to the research questions posed in the study using (1) a modification of the Minnesota Satisfaction Questionnaire, (2) eleven items from the 1972-73 Quality of Employment Survey, (3) the University of Southern California Faculty Professional Interests Survey, and (4) basic informational data. The data analysis techniques employed consisted of measures of central tendency, Pearson Product-Moment Correlation Coefficients, the chi-square statistic and one-way analysis of variance.

Att tänka på medarbetarnas arbetstillfredsställelse har inte alltid varit något självklart, det var vid 1950-talet som intresset för medarbetarna började bli något etablerat i samhället. Tidigare forskning inom detta ämne har haft olika synvinklar om vad som är viktigt för att medarbetaren ska känna arbetstillfredsställelse. Syftet med denna studie var att undersöka hur två begrepp, arbetstillfredsställelse och stöd från chefen förhåller sig till varandra, och till lärarnas hälsa. En enkätundersökning (N=152, var av 32.8% män) utformades i syfte att undersöka gymnasielärares egen uppfattning om detta. Ett frågeformulär konstruerades av författarna med hjälp av QPSNordic och Frågeformulär om psykosocial arbetsmiljö för att undersöka de underliggande variabler om arbetstillfredsställelse. Slutsatsen som kan dras från denna studie visar att möjlighet till inflytande och stöd från chefen har starkast samband med arbetstillfredsställelsen. När det gäller hälsa har stimulans, stöd från kamraterna och möjlighet att få feedback starkast samband.

This thesis is conducted in the context of the hotel industry. Every year, the hotel investigated in this thesis completes a job satisfaction survey. The survey is built upon several facets from which an overall job satisfaction is derived. The problem is that the survey has through time shown poor results, especially with facets concerning management. When those facets were summed up with other facets, it had a strong negative influence on the overall job satisfaction at Hotel X. Scarpello and Campbell (1983) argue that all facets may not directly influence overall job satisfaction, and as a consequence the sum of several facets might contribute to misleading conclusions. The purpose of this thesis is to investigate how managerial processes influence employees’ overall job satisfaction at Hotel X. By managerial processes is meant what managers do or is perceived by employees to do. The thesis investigates job satisfaction at both an overall and a facet level. Questions on which facets that influence overall job satisfaction, as well as whether managerial processes have a direct or indirect influence on overall job satisfac-tion are answered. In order to fulfil our purpose multiple sources of evidence were used. Surveys made by the hotel were used as secondary data. The primary data consisted of qualitative observations and indepth interviews with employees. The facets investigated were; Job Contents, Equip-ment, Salary, Rewards, Benefits, Conditions of Employment, Personal Development, Co-workers, Immediate Management and Top Management. The managerial processes dealt with were organisational structure, managerial style and communication. The company survey of 2005 and the results from qualitative data corresponded well. Job Contents, Conditions of Employment, Personal Development, Co-workers, Immediate Management and Top Management all influenced overall job satisfaction. However, there were no indications found that Equipment, Salary, Rewards and Benefits influenced overall job satisfaction. Managerial processes were significant for all facets, except for Salary. Top Management and Immediate Management were the only facets with a direct connection between managerial processes and overall job satisfaction. Communication was found to be the process which influence job satisfaction the most. It turned out to influence all the facets that were either directly or in-directly linked to overall job satisfaction.

Leva för att jobba eller jobba för att leva? En undersökning om arbetsmotivation Ann-Catrin Jansson Tidigare forskning visar att kommunalanställda trivs bättre på jobbet jämfört med övriga sektorer som industri- tjänste- och statlig sektor. Ett uttryck för arbetsmotivation är trivseln. Syftet med studien var att identifiera vilka psykosociala faktorer som påverkar trivseln på ett kommunalt servicehus. Studien genomfördes med en enkät som deltagarna (n = 36) besvarade. Enkäten hade 72 frågor, varav 63 frågor togs från QPS. En multipel linjär regressionsanalys (metod stepwise) användes för att analysera associationerna mellan QPS och trivsel, resultatet visade att låga arbetskrav och hög arbetsmotivation var signifikant associerade till trivseln. Associationen mellan ålder och QPS var emellertid låg. Undersökningen, som kan ses som en förberedande pilotstudie på grund av det låga antalet respondenter, visade på tendenser som kräver vidare forskning.