published_or_final_version / Education / Master / Master of Education

This study seeks to understand the social interaction of small talk in two different countries. Defining small talk as 'phatic communion' and 'social talk' as contrasted to 'core business talk' and 'work-related talk,' Holmes (2000) claims that small talk in the workplace is intertwined with main work-talk. Small talk can help build solidarity and rapport, as well as maintain good relationships between workers. Much of the research on small talk has been focused on institutional settings such as business and service interactions; thus, there is a need for research on non-institutional small talk between participants without established relationships. This study compared how native English and Japanese male speakers interact in small talk that occurs during the initial phase of relationship formation, when interlocutors who have just met are waiting for a shared purpose. I analyzed their unmonitored small talk interaction in order to examine what types of topics they discuss and how conversations actually occur. I also conducted interviews to obtain information on perceptions of small talk and examined how these perceptions reflect different social norms and values pertaining to small talk in real-life settings. The data on the characteristics of small talk come from the pre-interview conversation between two participants, and the data on perceptions about small talk come from the interviews. The topics discussed differed between the U.S. and Japanese pairs. The U.S. pairs had "Informational Talk" elaborating on class details such as professors, systems, materials, or class content. The Japanese pairs, on the other hand, had "Personal Informational Talk," talking about personal matters such as study problems, worries, gossip, and stories. Furthermore, the Japanese pairs tended to have many pauses/silences compared to their English-speaking counterparts (the average frequency of pauses per conversation were 6 for the U.S. participants and 16 for the Japanese), presenting the impression that the Japanese pairs might have been uncomfortable and awkward. However, one similarity was that both groups discussed topics on which they shared knowledge or discussed the research study in which they were participating in order to fill silence during small talk with strangers. The most prominent result from the interviews is that interactions with strangers are completely normal for the U.S. participants, while for the Japanese participants such small talk with strangers makes them feel surprised and uncomfortable. The U.S. participants have numerous experiences with and are aware of the small talk occurring in everyday life, and they commonly discuss impersonal subjects; that is, their talks tend to be about factual information. The Japanese males, on the other hand, reported that they do not commonly talk with strangers; they need a defined place or reason to talk in order to converse openly and exchange personal information. However, in the actual pre-interview small talk, they incrementally came to know each other and started to discuss personal concerns and gossip about friends. This study has shown that small talk can be viewed as a locus where cultural differences in social norms are reflected.

published_or_final_version / Education / Master / Master of Education

Thesis (MA)--Stellenbosch University, 2004. / ENGLISH ABSTRACT: This study utilises the theoretical framework of text construction developed by Grabe and Kaplan (1996) for the analysis of Sepedi sports articles from Bona Magazine. This includes linguistic elements which are applicable in language learning to equip learners with analytic skills. These skills are indicated in the Curriculum 2005 for the learning area: languages. These skills will enable learners to analyse the discourse structure of written texts effectively. Use is made of various textlinguistic strategies for analysing written genre texts on sports matters. Including these strategies in language learning and teaching situation will help learners to understand how language is used in text analysis. In order to demonstrate how to analyse texts practically, these strategies are investigated through sports texts from Bona Magazine. This study demonstrates the importance of generic factors for a proper analysis of texts. These factors include the community in which the text is produced, cultural factors and the communicative purpose of a text. In exploring the generic features of texts, the definition of the term text is investigated, including all its characteristics, textlinguistic construction and levels of text analysis are also identified. This study demonstrates the importance of including the parameters of the ethnography of writing advanced by Grabe and Kaplan (1996) in the analysis of the linguistic structure of texts. The ethnography of writing entails that a thorough text analysis should address the following question: AWho writes what to whom for what purpose, why, when and hews. The study examines the importance of utilising text analysis in language learning and teaching. The study also demonstrates the relationship between the theoretical aspects examined and the learning outcomes of Curriculum 2005. The study thus demonstrates how the theoretical framework discusses is applicable in the analysis of Sepedi texts. / AFRIKAANSE OPSOMMING: Hierdie studie maak gebruik van die teoretiese raamwerk van tekskonstruksie ontwikkel deur Grabe en Kaplan (1996) vir die analise van Sepedi sport artikels vanuit die BONA tydskrif. Hierdie tekslinguistiese model sluit in die linguistiese elemente wat toepaslik is in taalleer en wat leerders met analitiese vaardighede toerus. Hierdie vaardighede word in Kurrikulum 2005 gespesifiseer vir die leerarea van tale. Hierdie vaardighede stelleerders in staat om die diskoers struktuur van geskrewe teks te analiseer. Die studie maak gebruik van In verskeidenheid tekslinguistiese strategieë vir die analise van geskrewe genres oor sportsake. Die insluiting van die onderrig van hierdie strategieë sal leerders help om te verstaan hoe taal gebruik word in terme van teksanalise. Ten einde die praktiese toepassing van die analise van tekste te illustreer, word die betrokke tekslinguistiese strategieë ondersoek met verwysing na die BONAtekste. Die tesis demonstreer die belang van genre-analitiese eienskappe in die analise van tekste. Hierdie faktore hou o.a. verband met gemeenskap waarin die teks geproduseer word, kulturele faktore, en die kommunikatiewe doelstelling van die teks. In die ondersoek van die genre-analitiese eienskappe van tekste, word die definisie van die term teks ondersoek, insluitende die tekslinguistiese konstruksie en die vlakke van teks-analise. Die studie demonstreer voorts die belang van die parameters van die etnografie van skryf, soos voorgestel deur Grabe en Kaplan in die analise van die struktuur van tekste. Die etnografie van skryf hou in dat In deeglike analise van tekste die volgende vrae moet aanspreek: "Wie skryf wat aan wie, vir watter doel, hoekom, waar en hoe." Die studie ondersoek die belang van die gebruik van teksanalise in leer en onderrig. Die studie demonstreer ook die verband tussen teoretiese aspekte en die leeruitkomste van Kurrikulum 2005. Die studie toon aan hoe die teoretiese raamwerk toepaslik is in die analise van Sepedi tekste. / SEPEDI SENAGANWA: Kakanyothema ye e somisa kakanyo ya semolomo ya hlamo ya dingwalwa, ye e tSweletSwago ke Grabe Ie Kaplan (1996) tshekatshekong ya dingwalwakgolo tsa dipapadi go tswa kqatisobakenq ya Sepedi. Se se akaretsa dithopolelo tseo di lego maleba thutopolelong yeo e hlamago barutwana ka mabokgone a go sekaseka. Mabokgone a tSwelela lenaneothutong la 2005 mafapheng a boithutelo a maleme. Go somisitSwe mekgwa ya go fapana ya temanapolelo go sekaseka dingwalwa tsa go amana le tsa dipapadi. Go akaretsa mekgwa ye go ruteng le go ithuteng polelo go tla thusa barutwana go kweslsa ka moo polelo e somiswago tshekatshekong ya dingwalwa. Go laetSa tirlso tshekatshekong ya dingwalwa, mekgwa ye ya tshekatsheko e nyakisisitswe ka go sornlëa dingwalwa tsa dipapadi go tswa go kqatlsobaka ya Bona. Kakanyothema ye e bea pepeneneng bohlokwa bja dinhla tsa besetshaba tshekatshekong ya maleba ya dingwalwa. Dinhla tseo di akaretsa lefelo leo sengwalwa se hlamilwego go lona, dinhla tsa setso le morero woo 0 tsweletswaqo ke sengwalwa. Go nyakisiseng ka ga ponagalo tSa besetshaba. hlathollo ya lereo le 'sengwalwa' e nyakisisitSwe, go akeretse le dipharoloqantsho tsa sona, hlamego ya temanapolelo le magato a go sekaseka sengwalwa a laedltswe, Thuto ye e laetSa bohlokwa bja go akaretSa le hlaloso ya phapantsho ka hlalososemahlale ya go ngwalwa bjalo ka ge e tsweletswa ke Grabe le Kaplan (1996) tshekatshekong ya dibopego tsa polelo tsa dingwalwa. Hlalososemahlale e tsweletsa gore tshekatsheko ye etebilego ya dingwalwa e swanetse go araba potslso tse di latelago: 'Mang 0 ngwalela mang, go tsweletsa eng, ka baka lang, kae, neng, bjang?' Kakanyothema ye e lekodlslêa bohlokwa bja go somrsa tshekatsheko ya dingwalwa go ruteng le go ithuteng polelo. Thuto ye e laetsa le tswalano ye e lego gona gare ga dinhla tSasemolomo tseo di lekotSwego le ditebanyo tsa boithutelo tsa lenaneothuto la 2005. Ke ka fao kakanyothema ye e beago pepeneneng ka moo kakanyosemolomo yeo e hlalosïtsweqo e ka diriswago tshekatshekong ya dingwalwa tsa dipapadi tsa Sepedi.

Thesis (MA) -- University of Stellenbosch, 2005. / ENGLISH ABSTRACT: This study examines data from account-giving in Sesotho. Am account-making process according to Warren (1989), is more like a "life in motion" in which individual characters are portrayed as moving through their experiences, dealing with some problem in their lives and at the same time diligently searching for a resolution. It is then this quest to understand the major stresses in each individual's mind that is at the core of this study. The reasons that lead to the result of the daily experiences of destitution, depression, death, disability etc, are also addressed here. Narrative accounts form the basis of moral and social events and as such, stories have two elements through which they are explored. They are explored firstly in the way in which they are told and secondly, in the way they are lived in the social context. These stories follow a historically or culturally based format, and to this effect, Gergen (1994) posited narrative criteria that constitute a historically contingent narrative form. Narrative forms are linguistic tools that have important social functions to satisfactorily fulfil such needs as stability narrative, progressive narrative and regressive narrative. / AFRIKAANSE OPSOMMING: Hierdie studie ondersoek data oor verslagdoening in Sesotho. 'n Verslagdoeningsproses is volgens Warren (1989) soos 'lewe in beweging', waarin individuele karakters voorgestel word as dat hulle beweeg deur ervarings, en een of ander probleem in hulle lewe aanspreek, en terselfdertyd soek na 'n oplossing. Dit is hierdie soeke om die spanninge te verstaan in die denke van elke individu wat aan die kern van hierdie studie lê. Die redes wat lei tot die resultaat van die daaglikse ondervindings van eensaamheid, depressie, dood, gestremdheid, ens. word ook beklemtoon in hierdie studie met verwysing na Sesotho verslagdoenings. Narratiewe verslagdoening vorm die basis van morele en sosiale gebeure, en as sulks, vorm dit die twee elemente waardeur hulle ondersoek word. Dit word ondersoek, eerstens deur die wyse waarop dit vertel word en tweedens, deur die wyse waarop dit beleef word in die sosiale konteks. Hierdie stories volg 'n histories of kultureel-gebaseerde formaat en, tot hierdie effek, het Gergen (1994) narratiewe kriteria gepostuleer wat 'n histories afhanklike narratief vorm. Narratiewe vorme is linguistiese gereedskap wat belangrike sosiale funksies het om behoeftes te vervul aan stabiliteit narratiewe, progressiewe narratiewe, en regressiewe narratiewe.

Thesis (MA)--University of Stellenbosch, 2002. / ENGLISH ABSTRACT: This study investigates the genre-theoretic analystic properties of social commentary texts in isiXhosa which are extracted from the Bona magazine. These five articles are genres which all just deal with social commentary issues. This study will first explore the broad genre-based theoretical approach to the investigation of the isiXhosa texts as social commentary texts. The genre-theoretic approach will be utilized as framework for discourse properties of the Xhosa texts and a review will be given of the linguistic competence component of the more general theory of writing advanced by Grabe and Kaplan (1996). It will be argued that the theory of Grabe and Kaplan (1996) is suitable as a framework for teaching writing, because it incorporates the ethnography of writing which entails that a detailed analysis of texts should address the following questions: who writes what to whom for what purpose, why and how. In terms of the parameter "write" which is examined extensively in this study the aspects of text analysis examined include topic structuring, coherence, text cohesion, lexical choices as a reflection of communicative purpose as well as cognitive move structure or structural description which is discussed in Bhatia (1993). These text-linguistic properties of the genre-theoretic approach will be investigated invoking Grabe and Kaplan's model of text construction. Finally, this study will also explore the relationship between the ethnography of writing, learning outcomes 3, 4 and 5 of Grade 9 and their related assessment standards in Curriculum 2005. The study explores questions of how Grabe and Kaplan's model can be effectively employed in the analysis of texts in language teaching in Curriculum 2005. / AFRIKAANSE OPSOMMING: Hierdie studie ondersoek die genre-analitiese kenmerke van sosiale kommentaar tekste in isiXhosa wat verkry is uit die BONA tydskrif. Die vyf artikels is genres wat almal verband hou met sosiale kommentaar vraagstukke. Die studie sal eerstens die breë genre-gebaseerde benadering tot die analise van die isiXhosa tekste ondersoek. Die genre-teoretiese benadering sal aangewend word as raamwerk vir die ondersoek van diskoers eienskappe van die Xhosa tekste, en In oorsig word gegee van die taalvermoë komponent van die meer algemene teroeivan skryf gepostuleer deur Grabe en Kaplan (1996). Daar word aangevoer dat die teorie van Grabe en Kaplan toepaslik is as In raamwerk vir die onderrig van skryfvaardigheid daar dit ook die etnografie van skryf inkorporeer, wat meebring dat In gedetaileerde analise van tekste ook die volgende vrae moet aanspreek: Wie skryf wat aan wie vir watter doel, waarom en hoe. Ten opsigte van die "skryf" parameter, wat uitgebreid ondersoek word in hierdie studie, word aspekte beskou wat insluit inligting strukturering, onderwerp strukturering koherensie, teks kohesie, leksikale keuses as In refleksie van kommunikatiewe doel, sowel as kognitiewe skuif struktuur of strukturele beskrywing, wat bespreek word in Bhatia (1993). Hierdie teks-linguistiese eienskappe binne die genre-teoretiese benadering sal ondersoek word met betrekking tot Grabe en Kaplan se model van tekskonstruksie. Laastens ondersoek hierdie studie ook die verband tussen die etnografie van skryf- en leeruitkomste 3, 4 en 5 van Graag 9, tesame met die verbandhoudende assesseringstandaarde, in Kurrikulum 2005. Die studie ondersoek vrae van hoe die genre analise van tekste in taalonderrig in Kurrikulum 2005 doeltreffend aangewend kan word. / ISICATSHULWA : Olu fundo luyaphanda ngohlahlelo lohlobo Iwesakhiwo Iwencwadi enenkcazo yezentlalo yeembalo zesiXhosa ezithi zithatyathwe kwimagazini yeBona. La manqaku mahlanu olu hlobo athi ajongane nemicimbi yencwadi echaza ngezentlalo. Olu fundo luyakutlu luvelise ngokubanzi iimbalo ezisekeke kwindlela yesakhiwo sokuphanda ngembalo zesiXhosa njengezona mbalo eziluncwadi olunenkcazo. Indlela yohlobo Iwesakhiwo luyakuthi lusetyenziswe njengophahla ekuhlahleleni iilwimi, ubuchule kunye nemihlaba yokufundisayo kwimbalo zesiXhosa kunye nokunika umboniso welungu lobuchule besakhiwo esiphangaleleyo ekubhaleni ngobunzulu nguGrabe noKaplan (1996). Kuyakuthi kuxoxwe ukuba uGrabe noKaplan (1996) kwisakhiwo sabo uthi alungele ubuchule bokufundisa ukubhala, kuba ithi ingeneiele kuninkcazo yobunzululwazi yokubhala ethi ivelise ukuba uhlahlelo olunamanqanaba Iwembalo lubonisa le mibuzo ilandelayo: ngubani obhalayo ntoni kubani enaziphi injongo, kutheni kunye nakanjani? Phantsi kweparamitha "ukubhala" ekuthi kubeyiyona ende kakhulu kolu fundo ebonakalisa imiba yohlahlelo Iwembalo efana nentloko yolwazi, (edibanisa imihlaba) yobumbo lolwazi oluyintloko, unamathelwano, imbalo enamathelanayo, ukhetho Iwezichazimagama ezizona zibonakalisa injongo zonxibelelwano nangokunjalo nobumbo oluhambayo lobunzululwazi bengqondo okanye inkcazelo ebumbekileyo ethi icaciswe nguBhatia (1993). Le mihlaba yembalo zeelwimi zendlela yohlobo Iwesakhiwo ziyakuthi ziphandwe zivelisa uGrabe noKaplan kumzekelo wabo wobumbo Iwembalo. Okokugqibela, olu fundo luyakuphinde luvelise ukuzalana phakathi kwenkcazo yobunzululwazi bokubhala, ezifundo iziphumayo 3, 4 kunye nesesi 5 sesigaba 9 kunye namanqanaba _okuhlola ahamba nazo. Olu fundo luvelisa imibuzo ukuba uGrabe noKaplan kumzekelo wabo bangathi basebenze ngokuphumelelayo ekuhlahleleni iimbalo kwakubo obu buchule boludwe Iwezifundo zika 2005 ekufundiseni ulwimi, ubuchule bokufunda nokubhala kunye nonxibelelwano.

Thesis (MA)--University of Stellenbosch, 2003. / ENGLISH ABSTRACT: This assignment examines isiZulu texts within the framework of text-linguistic theories by various scholars and researchers, which illustrate linguistic elements that can be incorporated into the teaching methodology of writing. Appropriately applied, these elements can develop learners' analytical skills as advanced in Curriculum 2005 in the languages learning area. A text-linguistic analysis of isiZulu newspaper texts on current affairs from different editions of Ilanga newspaper has been performed. This analysis reveals that text construction reflects generic factors such as the economic and social status of the community, its culture, which influence the communicative purpose. An attempt is made to investigate in detail the parameters of the ethnography of writing as advanced by Grabe and Kaplan (1996). These parameters are: who, rites, what, to whom, for what purpose, why, when and how. It is argued that once the learner has mastered the parameters for text construction and analysis, he/she will be better equipped to achieve the learning outcomes specified for writing of Curriculum 2005. / AFRIKAANSE OPSOMMING: Hierdie studie ondersoek tekste in isiZulu binne die raamwerk van die tekslinguistiese teorieë van verskillende navorsers wat illustreer hoe tekslinguistiese elemente en eienskappe ingesluit kan word in die onderrigmetodologie van skryfvaardigheid. Indien hierdie onderrigmetodologie doeltreffend toegepas word, kan die bemeestering van hierdie elemente leerders se analitiese vaardighede ontwikkel, soos wat bepaal word in die leerarea vir tale van Kurrikulum 2005. 'n Tekslinguistiese analise van koerantartikels oor huidige gebeurtenisse vanuit verskillende uitgawes van die Ilanga koerant is uitgevoer in hierdie studie. Hierdie analises het aangetoon dat tekskonstruksie van isiZulu bepaalde generiese faktore reflekteer, soos die ekonomiese en sosiale status van 'n gemeenskap, wat weer die skrywer se kommunikatiewe doelstelling beïnvloed. Die studie poog om 'n in-diepte analise te maak van die parameters van die etnografie van skryf soos voorgestaan deur Grabe en Kaplan ten opsigte van die isiZulu tekste. Hierdie parameters word soos volg gestel: Wie skryf wat, aan wie, vir watter doel, hoekom, wanneer en hoe. Dit word geargumenteer dat as leerders van isiZulu eers die parameters vir tekskonstruksie bemeester het, sal hy/sy beter in staat wees om die leeruitkomste vir skryfvaardigheid te bereik, soos gespesifiseer in Kurrikulum 2005. / OKUCASHUNIWE Le-thesisi iqukethe izinhlobonhlobo zama-thiyori aqhamuka nongqondongqondo bezifundiswa, nabacwaningi abehlukene abasebenzisa izinhla zenkulumo ezingafakwa emaswini okufundisa ukubhala. Uma engase asetshenziswe ngokuyikho lama-thiyori mhlawumbe lingakhuphuka izinga labafundi lokuhlahlela imibhalo njengokulangazelelwa ngumnyango wezilimi kuKharikhulamu 2005. Kuyole-thesisi kunohlahlelo lwemibhalo yesi Zulu olwenziweyo. Lemibhalo ibika ngezigameko zemihla namalanga eziqhamuka ezinhleni ezahlukene zephephandaba il.anga. Loluhlahlelo luveza ukuthi isakhiwo sombhalo noma itekisi (text) elithize, siqukethe inhlalompilo yabantu, ezomnotho, amasiko, kanye nenjongo yalowombhalo. Ngokusho kuka-Grabe and Kaplan (1996), umbhalo kufanele uchaze phela ukuthi : Ngubani obhalela bani, ini, ngasizathu sini, kwenzenjani, nini, kanjani? Uma umfundi engase akwazi ukuphendula okusambuzo ngenxa ngenkathi ebumba noma ehlaziya umbhalo, kuyobe izimfuno zika-Kharikhulamu 2005 sezembulekile kuye.

Thesis (MA)--Stellenbosch University, 2003. / ENGLISH ABSTRACT: This thesis employs the theoretical framework of text construction advanced by Grabe and Kaplan (1996) for the analysis of sports articles in BONA magazine. The theory employed in this study includes linguistic elements, which can be included in teaching methodology for developing the learner's analytical skills in analyzing the discourse structure of written texts. These kinds of analytical skills are strongly reflected in Curriculum 2005 for Language Literacy and Communication (LLC). The thesis employs a range of textlinguistic strategies for analyzing written texts on sports issues. It is argued that the incorporation of these strategies by teachers in the process of language teaching in Curriculum 2005 will enable the learners to analyse texts successfully and to gain an awareness about how language is used in texts. For the purpose of analysis in this thesis, text from BONA magazine with contents ranging from sports issues were collected. The thesis demonstrates that text analysis involves a large extent, an investigation of generic factors such as the communicative purpose, the culture and community in which the text is produced. Following the discussion of the generic features of texts, a broad definition of the term text is explored, and the text linguistic construction and certain levels of analysis are identified. In addition to this, the study demonstrates that analysis of the linguistic structure of texts needs to incorporate the discussion of the parameters of the ethnography of writing advanced by Grabe and Kaplan (1996). The ethnography of writing entails that a detailed analysis of texts should address the following questions: "Who writes what to whom, for what purpose, why, when, and how?". The study explores the implications and rationale for incorporating text analysis in language teaching and learning. Lastly, the relationship between the theoretical underpinnings assumed in this study, and the learning Outcomes of Curriculum 2005 are explored. The study demonstrates that the theoretical framework of Grabe and Kaplan (1996) which underlies in the construction of written texts, will not only introduce the learner to an inclusive language pedagogy, but can be employed for effective text analysis of Tshivenda Genre texts on Sports articles in popular magazines like BONA. / AFRIKAANSE OPSOMMING: Hierdie tesis maak gebruik van teoretiese model van Grabe en Kaplan (1996) vir die analise van sport tydskrif artikels in Tshivenda. die teorie wat aangewind word in die studie sluit linguistiese elemente in wat ingesluit kan word in taalonderrigmetodologie vir die ontwikkeling van leerders se analitiese vaardighede in die analise van diskoers strukture van skriftelike tekste. Hierdie soort analitiese vaardighede word sterk gereflekteer in Kurrikulum 2005 vir die leer area van tale. Die tesis wend 'n verskeidenheid teklinguistiese strategiee aan vir die analise van geskrewe genre tekste oor menseregte en burgerlike regte vraagstukke. Daar word beoog in die studied at die insluiting van hierdie strategiee deur onderwysers in die proses van taalonderrig in Kurrikulum 2005 leerders in staat sal stelom tekse suksesvol te ontleed en 'n bewussyn te kry van hoe taal in tekste gebruik word. Vir die doeleindes van analise is hierdie tesis in tekste gebruik uit BONA tydskrif met 'n inhoud oor menseregte en gemmenskps en burgerlike regte. Die tesis demonstreer dat teksanalise tot 'n groot mate 'n ondersoek behels van generiese faktore soos kommunikatiewe doelstelling, die kultuur en die gemeenskap waarin die teks geproduseer word. Na 'n bespreking van die generiese faktore van tekste word in bree definisie van die term "teks" ondersoek, en die tekslinguistiese konstruksie en bepaalde vlakke van analise word geidentifiseer. Hierbenewens, demonsteer die studie dat die linguistiese analise van die tekste die bespreking moet insult van die parameters van die etnografie van geskrewe tekste soos voorgestaan deur Grabe en Kaplan (1996). Die etnografie van geskrewe tekste behels dat die analise van tekste die volgende vrae ondersoek: "Wie skryf wat vir watter doel, waarom, wanneer, en hoe?". Die studie ondersoek die implikasies en motivering vir die insluiting van teknalise en taalonderrig. Laastens, word die verhouding tussen die teoretiese grondslae, wat aanvaar word in hierdie studie, en die leeruitkomste van Kurrikulum 2005 ondersoek. Die studie toon aan dat teoretiese raam werk van Grabe en Kaplan (1996) wat onderliggend is aan die konstruksie van geskrewe tekste kan aanvaar word om leerders in te lei in 'n meer inklusiewe taalonderrig en kan aangewend word vir effektiewe teks analise van Tshivenda genre tekste gebaseer op die Sport tydskrifte soos BONA.

Thesis (MA)--Stellenbosch University, 2003. / ENGLISH ABSTRACT: The aim of the study is to examine the phenomenon of politeness in isiXhosa discourse within the speech acts of apology and complaint. Politeness is evidenced where nonverbal and verbal actions work together for the purpose of achieving smooth communication among speakers. The actions that occur through discourse are called speech acts. The most important aim of the speech act of apology is to maintain a good relationship among speakers. This study focusses specifically on the speech act of apology and the manner in which Xhosa speakers forward apologies and complaints among themsleves. Politeness theory will be used as a basis of this study. In this study, the main focuss is on how the male and female students forward complaints and apologies. It is discovered that, there are different ways of expressing apologies and complaints in isiXhosa in different situations, and the different ways in which males and females students forward apologies among themselves. For instance, in space situation, males forwarded more apologies as they occupied more space than females. In time situation, females forward more apologies as they were lacking more in time management than males do. According to Trosborg (1995) there are several ways or strategies of apology, which are as follows: The opting out-catergory; minimizing the degree of offence; indirect apologies; explanation or account; promise of forbearance and the offer of repair. It has been discovered firstly in this study, that females used more apology strategies than males. Secondly, four main apology strategies: request for forgiveness; explicit explanation; offer of apology and the expression of lack of intent have been extensively used by both males and females in the empirical data examined. Trosborg (1995) mentions eight complaints strategies, namely: hints; annoyance; ill consequences; direct complaints; indirect complaints; modified blame (behavior) and an explicit blame (person). Females used more complaint strategies than males. Five complaint strategies: direct complaint; annoyance; ill consequences; indirect complaint and the modified blame have been extensively used by both males and females. This study helps us to understand the different ways of expressing apologies and complaints in different situations in isiXhosa. The more appropriate apology and complaint is used, the better the communication. This becomes evident in the manner in which males and females forwarded apology and complaint strategies in the discourse analysed in this study. / AFRIKAANSE OPSOMMING: Die doel van hierdie studie is om die verskynsel van beleefdheid in isiXhosa te ondersoek binne die uitvoering van die spraakhandelinge van verskoning en klagte. Beleefdheid word aangedui wanneer nie-verbale en verbale aksies saam van belang is vir die bereiking van doeltreffende kommunikasie tussen sprekers. Die handelinge wat plaasvind deur diskoers word spraakhandelinge genoem. Die belangrikste oogmerk van die spraakhandeling van verskoning is om goeie verhoudinge tussen sprekers te handhaaf. Hierdie studie fokus spesifiek op die spraakhandeling van verskoning en die wyse waarop Xhosasprekers verskonings en klagtes tussen mekaar uitruil. Beleefdheidsteorie sal as raamwerk gebruik word vir hierdie studie. Die studie gee ook aandag aan hoe vroulie en manlike studente verskonings uitruil. Dit word bevind dat daar verskillende wyses is waarop verskonings en klagtes in Xhosa uitgedruk word in verskillende situasies, en dat daar verskillende wyses is waarop manlike en vroulike studente verskonings uitruil. Byvoorbeeld, in 'n ruimte situasie gee manlike persone meer verskonings as vroulike persone, aangesien hulle meer ruimte in beslag neem. In 'n tyd situasie, gee vroulike persone meer verskonings as manlike persone aangesien dit voorkom of hulle minder besorg is oor tydsbestuur. Volgens Trosborg (1995), is daar verskeie wyses of strategieë van verskoning, insluitende die volgende: die uitwegkategorie, minimalisering van oortreding, indirekte verskonings, verduideliking, belofte van geduld, en aanbod vir herstel. Daar is bevind in die studie dat vroulike persone meer verskoning strategieë gebruik as manlike persone. Tweedens, vier hoof verskoning strategieë, nl. versoek vir vergiffenis, eksplisiete verduideliking, aanbod van 'n verskoning en die uitdrukking van 'n tekort aan bedoeling, is uitgebreid gebruik deur sowel manlike as vroulike persone. Trosborg (1995) noem agt klagte strategieë, naamlik skimpe, irritasie, sleg gevolge, direkte klagtes, indirekte klagtes, gewysigde blaam (t.o.v. gedrag), en eksplisiete blaam (t.o.v. 'n persoon). Die vroulike persone het meer klagte strategieë as manlike persone. Vyf klagtestrategieë, naamlik direkte klagte, irritasie, sleg gevolge, indirekte klagte, en die gewysigde blaam is uitgebreid gebruik deur sowel vroulike as manlike persone. Hierdie studie werp lig op die verskillende wyses van hoe verskonings in Xhosa uitgedruk word en klagtes in verskillende situasies. Hoe meer gepas 'n klagte of verskoning is, hoe meer doeltreffend vind die kommunikasie plaas. Hierdie feit word geïllustreer deur die wyses waarop manlike en vroulike persone verskonings maak, soos aangetoon in die studie.

Thesis (DLitt (African Languages))--University of Stellenbosch, 2009. / ENGLISH ABSTRACT: This study examined persuasion in selected drama texts from the literary period 1981 to 2006. The selection was organised through the examination of two such texts in each of the following three periods: • 1981–1989: Le ka nketsang and Mpowane • 1990–1999: Bana ba khomo tsa batho and Tsiketsing sa qomatsi • 2000–2006: Ha le fahloe habeli and Leholimo la phetloa Since persuasion is a relatively new topic in literature, particularly in African languages, the study examined the persuasion strategies used in the selected texts. These strategies either entail persuasion applied purely as an upfront aspect for changing the targets’ attitudes, behaviours, beliefs or opinions or entail certain situations during which the persuaders, as literary characters, employ another type (or types) of persuasion – coercion, manipulation or propaganda – in order to change the targets. The main thrust of this thesis was the persuasive tactics or techniques that might be applied by literary characters in an attempt to stimulate change in other literary characters. The study also examined whether additional persuasive interactions are employed to motivate change in others and whether counter-persuasive actions are employed to resist the proposed change. Chapter One introduces the aspect of persuasion as propounded by persuasion practitioners and experts and gives the framework of the study as a whole. Chapter Two initiates the literature review on the goals-plans-action (GPA) model as part of the psychological theories on persuasive messages produced by various interactants. This model presupposes reasons for persuaders to create certain plans for achieving their goals. Chapter Three is concerned with Le ka nketsang and Mpowane as the selected 1981 to 1989 drama texts. Chapter Four concentrates on Bana ba khomo tsa batho and Tsiketsing sa qomatsi from the 1990 to 1999 literary period. Chapter Five deals with the literary period 2000 to 2006 and analyses the two drama texts Ha le fahloe habeli and Leholimo la phetloa. Chapter Six draws a conclusion from the findings on persuasive strategies and makes observations, per chapter, on the persuasive attempts from each literary period. / AFRIKAANSE OPSOMMING: Hierdie studie het oorreding in geselekteerde dramatekste uit die letterkundige tydperk 1981 tot 2006 ondersoek. Die seleksie is georganiseer deur twee sodanige tekste in elk van die onderstaande drie tydperke te ondersoek: • 1981–1989: Le ka nketsang en Mpowane • 1990–1999: Bana ba khomo tsa batho en Tsiketsing sa qomatsi • 2000–2006: Ha le fahloe habeli en Leholimo la phetloa Aangesien oorreding relatief nuwe onderwerp in die letterkunde is, in die besonder in Afrikatale, het die studie ondersoek ingestel na die oorredingstrategieë wat in die geselekteerde tekste gebruik is. Hierdie strategieë behels óf oorreding wat toegepas word suiwer as spontane aspek vir verandering van die houdings, gedrag, oortuigings of menings van die teikens, óf dit behels sekere situasies waartydens die oorreders, as letterkundige karakters, ander soort (of soorte) oorreding – dwang, manipulering of propaganda – gebruik ten einde die teikens te verander. Die belangrikste dryfkrag van hierdie tesis was die oorredende taktieke of tegnieke wat deur letterkundige karakters toegepas kan word in poging om verandering in ander letterkundige karakters aan te moedig. Die studie het ook nagegaan of addisionele oorredende interaksies ingespan word om verandering in ander te motiveer en of teen-oorredende optrede gebruik word om weerstand te bied teen die voorgestelde verandering. Hoofstuk Een stel die aspek van oorreding bekend soos dit by oorredingspraktisyns en deskundiges aangebied word, en gee die raamwerk van die studie as geheel. Hoofstuk Twee onderneem die literatuurstudie oor die doelstellings-planne-optrede (DPO)-model as deel van die sielkundige teorieë oor oorredende boodskappe soos gelewer deur verskeie persone wat in interaksie tree. Hierdie model voorveronderstel redes vir oorreders om sekere planne te ontwikkel vir die bereiking van hulle doelstellings. Hoofstuk Drie word gewy aan Le ka nketsang en Mpowane as die geselekteerde dramatekste uit die tydperk 1981 tot 1989. Hoofstuk Vier konsentreer op Bana ba khomo tsa batho en Tsiketsing sa qomatsi uit die tydperk 1990 tot 1999. Hoofstuk Vyf dek die letterkundige tydperk 2000 tot 2006, en analiseer die twee dramatekste Ha le fahloe habeli en Leholimo la phetloa. Hoofstuk Ses kom tot gevolgtrekking na aanleiding van die bevindings oor oorredende strategieë en maak waarnemings, per hoofstuk, oor die oorredende pogings van elke letterkundige tydperk.