The purpose of this case study is to research the project members' experience regarding knowledge transfer. As a researching method a qualitative study was conducted by applying thematic analysis. A sample consisting of nine project members at a municipality in Sweden were chosen. including project office manager, project manager and project participants. The result indicates that no one is working on knowledge transfer in a systematic way and more time is requested for reflection and participation. The knowledge transfer that does exist, is carried out mainly through the project members’ initiative. It therefor indicates that ultimately knowledge transfer isn’t prioritized and hasn’t been stated by management. In addition, the result shows that there are thoughts about further developing the work on knowledge transfer but where there are no concrete thoughts yet on how the work should be concreteized. Other findings that emerged from the report were that the municipality has two different control models for project management and that project culture is a subject which could be interesting for further studies.

The current study is driven by the growing importance of learning capabilities within organizations. Nowadays an ability to constantly develop and improve based on mistakes and broadly apply successful experience is becoming a strategic competitive advantage in highly competitive business environment. This is even more relevant for project-based organizations, where natural specifics of project activities impose higher requirements in regards to their ability to learn quickly. At the same time, despite the existing number of recommendations there are only rare cases of successful systemic application of knowledge management activities in projectbased organizations. Thus, additional exploration of the topic is required through identification of critical factors that influence implementation process. From this standpoint an exploratory research has been conducted, including an exhaustive literature review and a qualitative case study in a single company, complemented with additional interviews in ten other organizations. The combination of scrupulously summarized theoretical insights from the existing extensive range of academic research and the data obtained empirically resulted in a comprehensive theoretical framework. This framework depicts all the recommended elements that need to be incorporated into a project-based knowledge management system, as well as a list of critical factors, which should be considered while rolling out a system in practice. The current study revealed some new factors, which critically influence the success of project-based knowledge management systems implementation. These new findings are also included into the final framework and supposed to help to eliminate the existing confusion regarding the topic. Therefore, the produced comprehensive framework is highly recommended for practitioners as a starting point for planning their knowledge management system implementations projects. It also suggests further exploratory opportunities.

The capture and beneficial application of learning from past experiences in projects has been an area of interest and debate for many years. The implementation of lessons learnt is commonly acknowledged as difficult. Existing studies point to the deficiencies in current practice but few propose practical approaches to improve the situation. A key barrier to learning in projects is the time-critical nature of most projects which makes the creation of time and space to learn and then apply the resultant learning problematic. Other inhibitors include the variety and temporality of project teams, the geographical spread of many projects and client pressures to reduce costs. The aim of this research was to improve project learning processes in multi-phase project environments through the identification and application of relevant organizational learning and knowledge management theories. The research was based on a single company longitudinal case study in an infrastructure support services organization. An event-based approach to project lessons was developed which focuses on benefits realisation and measurement. The processes employed overcome some of the key barriers to the effective capture of lessons learnt and their subsequent implementation i.e. shortage of time, different learning styles of individuals, lack of effective capture mechanisms, poor articulation of benefits realisation, lack of management sponsorship. A model was also developed which acts as a multi-faceted lens which aids the understanding of the dynamics of project-based learning. The model was tested through a series of workshops. In order to assist the roll-out of the new approach across the case study organisation and outline implementation guide that has been developed. The approach can also be promoted externally to improve project management practice across the wider construction industry. In addition, the study also revealed that event-based enactment of complex/abstract theories can be used as a tool to create improved praxis by overcoming the need to explain the theories to the actors involved. The main contribution to research is the development of a new approach which extends existing theory in the areas of learning, knowledge management and boundary objects in multi-phase project contexts. It achieves this through the synergistic use of the theories employed which support the development of reflective practitioners with the skills to engender a 'learning how to learn' culture within project-based environments. Further testing of ongoing benefits monitoring and establishing causality is needed. Overall, the methodology developed is highly adaptable and can be used by others in different organizational contexts to improve organizational learning, business performance, client satisfaction and wider stakeholder outcomes.

½×¤åºK­n (­^) In the IC packaging and testing industry, short lead-time, high yield performance and excellence in quality are the major factors for competition. To achieve these goals, experienced and knowledgeable employees as well as a culture appreciating collaborative problem solving and knowledge sharing are essential. The case company realized and promoted the importance of collaborative problem solving and knowledge sharing. Currently, several collaborative problem solving and knowledge sharing activities can be observed in the case company. Although the case company appreciates and creates the culture of collaborative problem solving and knowledge sharing, several challenges remain to be addressed. ¡P Reuse of lessons learned knowledge (or tacit knowledge for short) seldom takes place. ¡P Retention of Lessons Learned knowledge is lacking. ¡P The availability of lessons learned knowledge is a concern. To address the above-mentioned challenges faced by the case company, the purpose of this research is to develop and implement a knowledge management system. Specifically, an lessons learned knowledge repository will be constructed for capturing, retaining and reusing lessons learned knowledge. The goals of the target knowledge management system include facilitating efficient inter- and intra-departmental knowledge sharing and improving the knowledge availability that, in turn, leading to a productivity improvement. Empirical evaluations on the usability of the proposed system will be conducted and analyzed.

Join us for a lively and engaging discussion on the similarities and differences between academic and corporate libraries and their parent organizations. A panel of librarians who have experienced both cultures will share practical tips for working in and with both areas to help us 'cross boundaries'. / Slides from a panel presentation at the Special Libraries Association conference in Vancouver, B.C., in June 2014.

The outsourcing of non–core Information and Communication Technology services in the ICT industry has been successfully conducted for many years based on various models and frameworks. Client organisations embark on this for many reasons including cost savings, access to specialised skills and access to global resources to name but a few. This study identified and evaluated the management of outsource agreements between client organisations and suppliers with specific focus on creating an understanding of those factors that has a direct impact on the success of outsource agreements. The primary objective of the research study was to provide a comprehensive management guideline for client organisations embarking on outsource initiatives or planning to renew existing agreements. The secondary objective was to assist service providers with guidance on pitfalls and issues experienced in the management of such agreements and to highlight the lessons learned from the industry at large. The research was conducted by means of a literature study and empirical study. The literature study included background information on outsourcing, outsourcing theories as well as outsource management frameworks. Furthermore, it addressed lessons learned and issues and pitfalls to avoid by service providers. The literature review formed the basis for creating an understanding of those factors that has a direct impact on the success of outsource agreements. Based on the evaluation of the empirical study, it was concluded that client organisations that are planning to embark on the outsourcing or renewal of services need to follow a management framework with a full lifecycle in order to ensure success. The top issues that suppliers need to address are to ensure that a climate of trust exists between them and the client; they need to be as transparent as possible and ensure that they carry extensive business knowledge of the client being serviced. / Thesis (M.B.A.)--North-West University, Potchefstroom Campus, 2012.

The outsourcing of non–core Information and Communication Technology services in the ICT industry has been successfully conducted for many years based on various models and frameworks. Client organisations embark on this for many reasons including cost savings, access to specialised skills and access to global resources to name but a few. This study identified and evaluated the management of outsource agreements between client organisations and suppliers with specific focus on creating an understanding of those factors that has a direct impact on the success of outsource agreements. The primary objective of the research study was to provide a comprehensive management guideline for client organisations embarking on outsource initiatives or planning to renew existing agreements. The secondary objective was to assist service providers with guidance on pitfalls and issues experienced in the management of such agreements and to highlight the lessons learned from the industry at large. The research was conducted by means of a literature study and empirical study. The literature study included background information on outsourcing, outsourcing theories as well as outsource management frameworks. Furthermore, it addressed lessons learned and issues and pitfalls to avoid by service providers. The literature review formed the basis for creating an understanding of those factors that has a direct impact on the success of outsource agreements. Based on the evaluation of the empirical study, it was concluded that client organisations that are planning to embark on the outsourcing or renewal of services need to follow a management framework with a full lifecycle in order to ensure success. The top issues that suppliers need to address are to ensure that a climate of trust exists between them and the client; they need to be as transparent as possible and ensure that they carry extensive business knowledge of the client being serviced. / Thesis (M.B.A.)--North-West University, Potchefstroom Campus, 2012.

Thesis (M.A.A.S.) -- Air University, 2004. / Title from PDF title page (viewed on April 23, 2009). "June 2004." Includes abstract. Includes bibliographical references (leaves 88-94).

This master’s thesis is focused on creating proposals for the optimization of the current state of project management of chosen startup which will increase the success of projects. It is also focused on the concept of project management of the company for its future development. Firstly, the thesis describes the theoretical background. Then, there is analyzed the current state of the company's project management and there are researched the best practises and lessons learned of project managers in the IT sphere. Based on the outputs and the use of project management methods, possible suggestions for improvement are created.

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