Thesis (M. Dev. (Planning and Development)) -- University of Limpopo, 2021 / In 1997, the South African Government introduced a White Paper on the Transformation of the Public Service. This was to re-emphasis on the performance enhancing role of management in the implementation of service delivery mandates. The purpose of this study was to assess the role of management in implanting service delivery initiatives for community development in Vhembe District Municipality, Limpopo Province South Africa. The methodology of this study was largely a qualitative case study and the quantitative approach was also used to augment the qualitative findings. The study was undertaken in the Vhembe District Municipality by engaging various administrative managers, ward councillors and traditional leaders. In sourcing the information for this research, semistructured interviews were conducted with 20 administrative managers, ten traditional leaders and ten ward councillors. The research findings identified the need for the management to take the leading role in service delivery initiatives in order to address the service delivery challenges in local government. Traditional leaders and ward councillors need to enhance the public participation process to ensure the community is on board regarding the progress of their respective projects and planning processes.

A thesis submitted to the Faculty of Arts, University of the Witwatersrand, Johannesburg, in fulfilment of the requirements for the degree Doctor of Philosophy. Johannesburg, 2001 / The overarching theme of the thesis is the urban ‘racial’ restructuring of the East Rand during the first twenty-five years of apartheid. The thesis examines the adoption and implementation of apartheid state’s social engineering strategy, especially its strict racial segregation of the urban areas. In this context, the creation o f ‘modern’ African townships and group areas is emphasised. The thesis focuses attention on the implementation of urban apartheid in Benoni, particularly the establishment of the ‘model’ township, Daveyton. Benoni’s experiences in implementing apartheid policies are compared to that of its municipal neighbours. The thesis contends that local authorities were important role players in the implementation of apartheid. Thus, the ways in which the changing relations between the local and central tiers of the state influenced the making of apartheid at regional and local levels are foregrounded throughout this study. The impact of apartheid policies on the ‘multi-racial’ populations of the urban ‘black spots’ and their responses to these policies are primary concerns in the narrative provided here. The diverse reactions of people affected by forced removals - from acquiescence to militant resistance - in the 1950s and 1960s are analysed. A central focus of this study is the making of apartheid in the 1960s, the so-called golden age of apartheid. Finally, the thesis discusses the introduction and effects o f ‘separate development’ and ‘community development’ as principal interventions by the state to politicise ethnicity and ‘race’ during the period of ‘high apartheid’. / WS2017

Thesis submitted to the Department of Political Studies, University of the Witwatersrand in fulfilment of the requirements for the Degree of Doctor of Philosophy, 2018 / Successful East Asian developmental states achieved remarkable growth in a short space of time. They intervened in their economies and also built constructive relations with business and the capitalists class. South Africa has similarly committed itself to building a developmental state and its local governments have a developmental mandate. However, local governments in South Africa suffer from a plethora of problems. In the constellation of local governments, cities occupy a different position and possess the potential to play a developmental role. The City of Johannesburg is one such city. Its developmental approach including its effort to build relations with business since the dawn of the democratic era, are examined in this thesis. The results present a mixed picture. While positive city-business relations existed, these were not deeply embedded. This was epitomised by the lack of pervasive city-wide feelings of developmental solidarity and narrow agendas that animated city-business relations. However, in line with developmental state theory, especially the twenty-first century kind that not only focuses on growth but also redistribution, the city managed to make certain positive strides. On the anti-developmental side though, the quality of its business-related growth-enhancing services such as investment-attraction lagged behind. Unlike East Asian developmental states, the city also appeared to lack the ability to significantly determine the direction of development, especially investment by the private sector. Overall, the case of Johannesburg reveals the difficulty of emulating East Asian developmental states, especially the challenge of forging lasting city-business relations against the backdrop of informal segregation and huge inherited disparities. / XL2019

Thesis (M.Admin. (Administration and Management)) -- University of Limpopo, 2022 / The local government is the first level of government closest to the people, and it is required under the 1996 Constitution of the Republic of South Africa to meet the needs of the people in their designated areas. Political and administrative leadership in the municipalities is entrusted with the responsibility of providing public services and managing government resources. Existing literature exhibits that municipal leaders possess certain characteristics that if effectively implemented, may effectively meet the needs of the people. With a distinct focus on Greater Giyani Local Municipality in Limpopo Province, the current study investigates the role of leadership in service delivery in South African municipalities. This study adopts “theory triangulation” as the theoretical points of departure due to its utilisation of four leadership theories (Servant, Transformational, Situational & System leadership theories). Municipal leadership in the Greater Giyani is expected to serve the public by providing high-quality service to the communities. To fulfil the purpose of this study, a mixed method research approach is adopted, which incorporates qualitative and quantitative methods. A questionnaire was used to collect quantitative data whereas interviews and document analysis were utilised to collect qualitative data. The collected data was then analysed through statistical package for social science. The findings of the study reveal that political and administrative leadership play a role in facilitating service delivery. However, there are also government issues that have to be considered in relation to service delivery, such as insufficient development training programs, and unqualified administrators. Aspects such as lack of understanding and compliance, poor public participation, and lack of adherence to work ethics are found to be amongst factors which hamper service delivery. This study submits that policy makers and managers in the municipalities should be trained in managerial skills. Additionally, the municipal leadership should always adhere to policies related to work ethics and procurement processes. The study also concludes that policy makers and senior managers in the municipalities need to develop relevant policies and strategies to enhance the role of leadership in service delivery in the municipalities.

Thesis (M. Tech. Public Management)) -- Central University of Technology, free State, 2013 / During 2009 the State of Local Government in South Africa 2009 Report, (2009:71-75) showed that much of local government is in distress and it also showed that much of the local government municipalities faced serious challenges such as the lack of service delivery, poor financial management and weak integration between the Integrated Development Plan (IDP) and the Local Economic Development (LED). To improve the performance of the municipalities, the national government approved a comprehensive Local Government Turnaround Strategy (LGTAS) that serves as a country-wide intervention with the aim to address the communities‟ increasing dissatisfaction with poor municipal services, as well as to improve the administrative and financial performance of all municipalities. The purpose of the study was to investigate the impact of the Local Government Turnaround Strategy (LGTAS) on public participation and good governance with respect to the Integrated Development Planning (IDP) process in the Mangaung Metropolitan Municipality. It was found during the literature review that although the Local Government Turnaround Strategy (LGTAS) was successfully incorporated in the Mangaung Metropolitan Municipality Integrated Development Plan Review of 2013/2014, more needs to be done to ensure that the medium-term priorities are effectively implemented to promote good governance, and effective service delivery of Mangaung Metropolitan Municipality. The study found that although the Mangaung Metropolitan Municipality has a well-planned and well-structured community engagement strategy to promote effective public participation, more needs to be done to ensure that the communities are effectively represented during the various public participation consultation activities to ensure that the needs of the majority of the communities are addressed. The study also found that the Mangaung Metropolitan Municipality has well-defined strategies to promote good governance in its Integrated Development Plan (IDP), the effective implementation remains a challenge.

Thesis submitted in fulfilment of the requirements for the Degree of Doctor of Technology: Public Management, Durban University of Technology, 2011. / Disasters have inflicted a heavy cost on human, materials and physical resources, and degradation to the environment. Furthermore, disasters have negative physical impacts (which include casualities and property damage) and social impacts (which include psych-osocial, socio-demographic, socioeconomic, and socio-political). A comprehensive review of the literature has revealed that the development of disaster management strategies must be undertaken before the event strikes. Moreover, disaster management requires effective community-based strategies which will include programmes and measures to prevent, prepare, mitigate and recover from the impacts of disasters. The purpose of the study is to contribute to the formulation of a robust disaster management framework and plan including the creation of a fully equipped disaster management centre within the eThekwini Municipality. Moreover, to enable the disaster management department within the eThekwini Municipality to function effectively and efficiently by applying new systematic strategies in disaster risk reduction. Futhermore, to add value to the body of knowledge in South Africa as there are limited number of research on disaster management, and to add value to policy, protmote investment and protect vulnerable communities by implementing disaster prevention, preparedness and mitigation. The research was undertaken at Foreman and Kennedy Road informal settlements located in Clare Estate within Ward 25. A disaster management survey was self-administered to the population size of 220 respondents from which 140 respondents completed the questionnaires thereby generating a response rate of 63.6%. Interveiws were also conducted amongst eThekwini Municipality officials dealing mainly with disaster reduction. The dimensions of the study are disaster preparedness, prevention, response, recovery and rehabilitation, financial implications and future expectations. The data was analysed using Statistical Packages for Social Scientists (SPSS). Associations between variables were determined using Pearson chi-square. This study presents the research findings on disaster management by using frequency iv tables, graphs and cross-tabulations tables which have been compiled for each question. Analysis of the data revealed significant differences between the biographical variables (age, gender, marital status, education, occupation, income, number of children, number of dependants, race and tenure) and the five dimensions (disaster preparedness, mitigation, response, recovery and rehabilitation, financial implications and future expectations) respectively. Interpretation of results indicated that there exists significant relationships amongst the key variables of the study relating to disaster management. This study contributes to various academic disciplines, local government and society at large as it suggests strategies and recommendations that may be implemented to overcome disaster management challenges and attain disaster risk reduction. The study recommends that eThekwini Municipality should comply with the Disaster Management Act 57 of 2002 which requires the establishment of a disaster management centre, disaster management framework and the plan. Furthermore, the study recommended that the council should develop a system to classify hazard mitigation strategies in terms of five categories which are hazard source control, community protection works, land-use practices, building construction practices and building contents protection. The study recommends that the eThekwini Municipality should recognise recovery period mitigation and incorporate this objective into recovery planning. On the financial implications aspect, the study recommends that eThekwini Municipality should provide financial assistance on the disaster management prevention and preparedness strategies.

Dissertation submitted in the partial fulfillment for the requirements of the Degree of Master of Business Administration, Durban University of Technology, 2011. / Notwithstanding the unsurpassed planning efforts, municipalities nationally seem to be losing their battle in pursuit of sustainable development. South African municipalities find themselves confronted with a harsh reality and that is that after 12 years of legislated Integrated Development Planning (IDP), poverty remains widespread and persists alongside affluence, while inequalities are increasing. The mechanism of service delivery in municipalities is hampered by bureaucratic settings within Local Government and the ambiguity attached to some of the projects. The service and infrastructural developments targeted for the poor, and the involvement of communities in the affairs of the Local Government might be seen as a partial panacea for poverty alleviation in South Africa, however the capacity of Local Governments to effectively carry out this developmental challenge assigned to them might be a new twist in the developmental challenge facing Local Governments in South Africa. The commonly-employed approach to local development to the challenges of co-ordinating and integrating efforts has revealed clear evidence of the usefulness of sustainable local development which helps to promote effective planning methods based on a multi-sectorial approach to poverty reduction and community development for an integrated local development planning process. The literature review contained in this research indicates that in South Africa the implementation of the IDP at Local Government level impacts upon by the Performance Management System (PMS). This research which has been grounded within the positivist paradigm, evaluates the IDP as a performance management system at Ugu District Municipality. Interviews were conducted amongst employees of the Ugu District Municipality and the community served by the municipality to evaluate the extent to which the IDP is used as a tool to deliver sustainable development.

Thesis (PhD)--University of Stellenbosch, 2011. / ENGLISH ABSTRACT: Evidence-based policy making and results-based management aim to improve the performance of organisations, policies and programmes by enabling the accurate measurement of progress and results required for management and policy decisions. Within the notion of the developmental state, ‘Local Economic Development’ (LED) uses the development planning and implementation capacities of local government to accrue economic benefit to the locality with the aim of addressing development problems such as unemployment, poverty and market failure at the local level. While promoting the economic welfare of citizens is a critical objective of local government, the absence of specific indicators for LED measurement hampers their ability to successfully determine whether their efforts are achieving the expected results. The aim of this dissertation is to promote the systematic and committed evaluation of the results of LED interventions in South African local governments. As such, it provides guidelines for an outcomes-based monitoring and evaluation (M&E) system for LED in South Africa and presents a framework of generic outcome and output indicators for alternative LED interventions within the context of public sector monitoring and evaluation. The dissertation commences with an overview of the history of evaluation research, the conceptualisation of ‘Monitoring’ and ‘Evaluation’, and a categorisation of the alternative approaches to evaluation. It further explores best practices in instilling M&E in organisations, policies or programmes through guidelines for the development of M&E systems; designing and conducting evaluation studies; presenting findings; and developing indicators. This later provides a basis for exploring challenges in the evaluation of LED and proposing guidelines for an outcomes-based LED system. The policy framework of public sector M&E in South African government is explored before recommendations are made on the basis of good practice guidelines from the selected international systems and the World Bank. The concept ‘local economic development’ is contextualised and its manifestation in South African policies and practice explored to demarcate the roles of various role players, but local government in particular, in promoting LED. A review of LED-related literature produced a comprehensive list of potential LED interventions. These interventions were categorised into business development, locality improvement, community development, or improved governance interventions. Specific programmes and projects from practice were summarised within each intervention. For each of the identified LED interventions, generic outcome statements and objectives are formulated, followed by concrete contextual output and outcome indicators. The developed indicators are partly derived from existing indicators used to measure development results, but primarily developed from the implied end result captured in the objectives and outcome statements of each intervention. The LED indicator framework was reviewed by selected M&E and LED experts for final refinement and comments. The systematic evaluation of LED results based on well-designed evaluation studies that incorporate the strengths of the various approaches to M&E can enable the identification of the most promising, best return-on-investment LED interventions, as determined by the real, accurate results of these interventions. This can improve strategic policy and management decisions so as to maximise the limited available resources for LED and ensure the greatest positive economic and social development impact. / AFRIKAANSE OPSOMMING: Bewysgedrewe beleidmaking en uitkomsgerigte bestuur is daarop ingestel om die prestasie van organisasies, beleide en programme te verbeter, deur dit moontlik te maak om die vordering en resultate soos benodig vir bestuur en beleidsbesluite akkuraat te meet. Binne die konteks van die ontwikkelingstaat, maak ‘Plaaslike Ekonomiese Ontwikkeling’ (LED) gebruik van die ontwikkelingsbeplanning en implementeringskapasiteit van plaaslike regerings om ekonomiese voordele vir die lokaliteit te bevorder en sodoende werkloosheid, armoede en markmislukking op plaaslike vlak aan te spreek. Alhoewel die bevordering van die ekonomiese welvaart van burgers ‘n kritiese doelwit van plaaslike regerings is, word plaaslike regerings se vermoë om met sekerheid te bepaal of die gewenste resultate deur aksies bereik is, deur die afwesigheid van spesifieke aanwysers vir die meting van LED belemmer. Die doel van hierdie proefskrif is om sistematiese en toegewyde evaluering van die resultate van LED-intervensies in Suid-Afrikaanse plaaslike regerings te bevorder. As sulks, verskaf dit riglyne vir ‘n uitkoms-gerigte stelsel vir die monitering en evaluering (M&E) van LED in Suid-Afrika, sowel as ‘n raamwerk van generiese uitkoms- en uitsetaanwysers vir alternatiewe LED-intervensies binne die konteks van openbare sektor monitering en evaluering. Die proefskrif begin met ‘n oorsig van evalueringsnavorsingsgeskiedenis, die konseptualisering van ‘Monitering’ en ‘Evaluering’ en kategorisering van verskillende benaderings tot evaluering. Dit verken beste praktyke vir die daarstelling van M&E in organisasies, beleide of programme, om daardeur spesifieke riglyne vir die ontwikkeling van M&E-stelsels, die ontwerp en implementering van evalueringstudies, die aanbieding van bevindinge en die ontwikkeling van aanwysers te spesifiseer. Hierdie dien as ‘n basis vir die latere verkenning van die uitdagings in die evaluering van LED en die daarstel van riglyne vir ‘n uitkoms-gerigte LED-stelsel. Die beleidsraamwerk vir M&E in die Suid- Afrikaanse openbare sektor word verken voor voorstelle ter verbetering gemaak word aan die hand van die beste praktyk riglyne van geselekteerde internasionele stelsels, asook die Wêreldbank. Die konsep ‘plaaslike ekonomiese ontwikkeling’ word gekontekstualiseer en die voorkoms daarvan in Suid-Afrikaanse beleid en praktyk word verken om sodoende die rol van verskillende rolspelers, maar veral plaaslike regering, in die bevordering van LED te onderskei. ‘n Oorsig van LED-verwante literatuur lewer ‘n uitgebreide lys van potensiële LEDintervensies. Hierdie intervensies word gekategoriseer as besigheidsontwikkeling, lokaliteitsverbetering, gemeenskapsontwikkeling of verbeterde regeringswyse intervensies. Spesifieke programme en projekte uit die praktyk word as voorbeelde van elke intervensie aangehaal. Vir elk van die geïdentifiseerde LED-intervensies word generiese uitkoms- en uitsetstellings geformuleer, gevolg deur konkrete, gekontekstualiseerde uitkoms- en uitsetaanwysers. Die aanwysers is tot ‘n mate afgelei van bestaande aanwysers wat aangewend word om ontwikkelingsresultate te meet, maar is hoofsaaklik ontwikkel uit die geïmpliseerde eindresultaat soos vervat in die geformuleerde doelwitte en doelstellings vir elke intervensie. Die ontwikkelde aanwyserraamwerk wat ontwikkel is, is verder verfyn op grond van terugvoer vanaf geselekteerde deskundiges op die gebied van M&E en LED. Die sistematiese evaluering van LED-resultate gegrond op goed-ontwerpte evalueringstudies, inkorporeer die sterk punte van verskeie benaderings tot LED, bevorder die identifisering van die mees belowende en lonende LED-intervensies soos bepaal deur die werklike, akkurate resultate van hierdie intervensies. Hierdie kan ‘n bydrae tot verbeterde strategiese beleids- en bestuursbesluite lewer en sodoende die beperkte beskikbare hulpbronne vir LED maksimeer en die grootste positiewe ekonomiese en sosiale ontwikkelingsimpak verseker.

Thesis (MPA (School of Public Management and Planning))--University of Stellenbosch, 2009. / The Republic of South Africa has drawn increasing attention from the international community for its new approaches towards solving a variety of problems and thus enhancing good governance in Africa in general. Such problems include, but are not limited to, poverty and systemic corruption. The constitutional and legislative frameworks that underpin governance in municipalities are identified and explained. These constitutional and legislative frameworks include the Constitution of the Republic of South Africa, 1996 (RSA, Act 108 of 1996) and the Local Government: Municipal Finance Management Act, 2003 (RSA, Act 56 of 2003). The manifestations and consequent dangers of poor governance as well as strategies to instil good governance in municipal functionaries are also identified. The manifestations of poor governance include poor financial management, ill-advised appointments and misguided patriotism in service delivery. The consequences of poor governance in local government include high incidents of violence, decline in municipal service payments and the consequent deterioration in service delivery. It is herein argued that municipal functionaries must be able to identify the manifestations of bad governance for them to serve as effective whistle-blowers. The role of the national integrity system as a strategy for combating the manifestations of bad governance is also identified. The national integrity system refers to the holistic approach (or various strategies) for instilling good governance amongst municipal functionaries. These include an anti-corruption strategy for local government (also known as “a local government integrity system”), constitutional strategies and exemplifying ethical behaviour by municipal functionaries. Constitutional strategies include the Auditor-General and the Public Protector. It is argued that preventing unethical conduct such as corruption assists in raising municipal revenues and thus towards improved service delivery. The study concludes by asserting that big, corrupt actors must be named and punished to convince an already cynical citizenry that the avowed anti-corruption drive is more than just lip service. It is, accordingly, important that one of the “first big fish” should preferably come from the governing party to ensure that the party is not accused of protecting its members against charges of corruption.

Thesis (MPA (School of Public Management and Planning))--University of Stellenbosch, 2009. / The concept of public participation has gained wider acceptance in government circles as a tool to strengthen the pillars of this government’s democratic structures. Globally, governments’ accountability can be gauged by the extent to which they practise public participation in decision-making in facing up to the challenges of the day. The concept of public participation arrived in South Africa in the 1980s and was supposedly applied to the inception of a true democratic dispensation in 1994. In the South African context, public participation cannot be over-emphasised as it underpins the democracy introduced in 1994. Because of the great importance of public participation, the South African government has enacted a number of statutes such as the Constitution (1996) and the Municipal Structures Act (2000) that give substance to public participation. Even though public participation is applied at national and provincial government levels in South Africa, it is principally in the Local Government field where it is widely applied in order to enable good governance and sustainable service delivery. This study examines the role of ward committees in public participation in Local Government, with specific reference to Thulamela Municipality. The study suggests that the transformation and democratisation of South African Local Government can be achieved through effective implementation of public participation at grassroots level. Apart from passing legislation, more needs to be done to stimulate public participation. The study has furthermore found that even though statutes provide for communities to participate in a range of government-created regulatory structures such as the IDP Representative Forums and Ward Committees, municipalities need to develop strategies for public participation. Not only do municipalities need to develop strategies for public participation, they also need to develop proper mechanisms to encourage the participation of community stakeholders and organisations. The study is primarily based on qualitative data collected from Thulamela Municipality through personal interviews with councillors, officials and ward committee members. Moreover, the study also rests on observations at IDP Representative Forums, IDP and Budget consultative meetings, focus group discussions and a review of local government statutes and literature providing knowledge on the subject under study.