Thesis is focused on personal management in public administration with accent on educational facilities. The base for quality as well as effective function of those facilities (schools) is created by human resources. Analysis and evaluation of personal management at selected schools located in the area of Chrudim district, incl. assessment of requirements for improvement of state-of-art situation, are the aim of the thesis. The positions of an officer and of an educational facility employee are compared. Individual activities of personal management are also engaged next to it. The thesis is based on professional literature as well as on the Act No. 561/2004 Coll. on pre-school, basic, secondary, tertiary professional and other education. Practical part of the thesis is based on materials provided by schools. Evaluation of this problem and proposal of recommendations are based on these materials.

The Thesis deals with the quality management methods based on Total Quality Management principles and their use in Czech public administration practice. It tries to answer questions about the quality management methods and tools which are used in the practice of the public administration. The main questions are: What is the current status of quality management, what is its essence and what factors it influences. Because the quality management methods are based on the business process management the Thesis also deals with this concept and its application to the public administration practice.

This thesis is focusing on problematic concerning funding of delegated powers of a municipality. Nowadays, the delegated powers of a municipality are funded by allowance which bases on calculation of Ministry of the interior. The calculation is derived using a mechanism, reflecting a performance range of delegated powers of a municipality and therefore a total amount of allowance does not take into account actual performance. The Government does not currently have data, which would enable objective managing of funds. This problem has been solved with proposed solution of the analytical instrument, which is meant to be the support for funding. The proposed solution is consisting from four logical parts. First part is aiming on analysis of subject area and creation of strategy map according to concept Balanced Scorecard developed by Kaplan and Norton. Following part is aiming on definition set of key performance indicators and assembling of Balanced Scorecard, which is converted into a multidimensional model by Business Intelligence technologies. Data warehouse provides information to the final consumers as a set of reports created by specialized reporting instruments. Verification of proposed solution is performed by set of three pilot reports, which are designed as a decision support for problematic area. Result of this thesis is mainly verification of applicability of the proposed solution combining management concept BSC and Business Intelligence technology, in order to receive relevant information for effective managing of delegated powers of municipality funding. The final verification of applicability of the proposed solution brings the possibility of using also in other areas.

The subject of my master thesis "Management of the human resources in the public administration" is to introduce the personal management and analyse the possibilities of application in public administration, directly in the Prison of the Czech Republic in the State Prison in Kuřim with a focus on training workers in different levels of management.

Thesis (MTech (Human Resource Management))--Cape Peninsula University of Technology, 2011 / This study explored perceptions of twenty managers at the City of Cape Town Municipality regarding the challenges facing talent management. A detailed study of the literature was conducted on variables that are relevant in talent management in organisations. These variables included definitions of talent management, pay satisfaction, job satisfaction, organisational commitment, tenure, motivation, employee engagement, turnover and intention to turnover. This study adopted a qualitative research method as it was found from the literature that managers often prefer face-to-face interviews instead of questionnaires. An interview guide was developed for the twenty managers that were internally chosen by the City of Cape Town management. Data collected from the interviews was subjected to content analysis method with different themes emerging. The results revealed that the City of Cape Town is well on course in implementing talent management with it’s approximately 25 000 employees. The study revealed a plethora of challenges facing talent management at the City of Cape Town. One huge challenge facing this municipality is its size, which makes implementation of a talent management system difficult to implement at the City of Cape Town. The findings support the assumption developed for this study that poor talent management practices in the public sector lead to ever increasing staff turnover rates. The findings of this study contribute to both theory and practice. Theoretically the study contributes to the literature, as it is the first empirical study to use managers in a local government municipality to explore challenges surrounding talent management. Furthermore, local government managers can use the findings of this research to design strategies and policies to enhance talent management in local government municipalities, and subsequently ensure talent retention.

The purpose of the study was to evaluate the impact of implementing capacity building strategies on the provision of health services in the central region of Malawi. The study intended to determine why a lack of quality services is still prevailing in the health services in the central region despite implementing capacity building strategies aimed at improving the delivery of health services. In addition to this, to come up with recommendations to improve the implementation of the existing capacity building strategies so that the implementation results in the intended impact, that is efficient and effective provision of health services in the central region of Malawi. The studies reviewed what various scholars have written on capacity building in order to ground capacity building in Public Administration and provide the study with a conceptual, theoretical and legislative framework. This enabled the researcher to describe the nature and place of capacity building in Public Administration. It was evident from the review that the implementation of capacity building strategies is a systematic process which requires that chief officials follow all the steps in order to effectively and efficiently implement the capacity building strategies so that the intended impact is achieved. In this regard, capacity building is a management function which requires that chief officials play an enabling role by providing the necessary resources (both human and financial) and policies that support the implementation of capacity building strategies. The study used both quantitative and qualitative research methods whereby thirty-five respondents composed of political office-bearers and chief officials from Lilongwe, Dedza, Mchinji and Dowa districts and Ministry of Health Headquarters in the central region of Malawi were given self-administered questionnaires to complete. Face-to-face interviews and document analysis were also used as research methods. The intention was to determine the problems that are being experienced in the implementation of the existing capacity building strategies and find out if the strategies are resulting in the intended impact. The study findings confirmed that there are indeed problems being experienced in the implementation of the existing capacity building strategies, namely: inadequate human and financial resources, corruption, political interference, lack of consultation with stakeholders and lack of political will to make sure that the implementation of the capacity building strategies is effectively and efficiently done. It was also revealed that the implementation of the existing capacity building strategies is impacting negatively on the provision of health services in the central region of Malawi, hence indicating a need to change in approach. The study concludes that in order for the capacity building strategies to achieve the intended impact there is a need to broaden the scope of the legal framework on health capacity building strategies in Malawi, enforce the use of performance standards and improve the operational framework to gain efficiencies and effectiveness from current investments in capacity building.

The Thesis analyses modern trends in the management of Public Administration in Czech Republic. The reforms and changes in Public Administration are supported by the implementation of management tools and tools focused on quality of Administration. These tools, including elements of corporate governance and some principles of private sector market, aims to improve and make the Public Service more effective. New Public Management (NPM) can be considered as a general name for the tools and for the concept of the Management of Public Administration, in particular meaning the principles of Process Management, the Balanced Scorecard (BSC), Benchmarking, the Common Assessment Framework and other methods and tools based on the models of TQM and EFQM. The practical part of the thesis contains the surveys and evaluation of the efficiency of the above mentioned models by the Regional Authority and selected municipalities, including their strengthts and weaknesses.

The thesis is devoted to theoretical problems of public administration in the Czech Republic, its institutions, instruments, exercised personnel activities and their peculiarities in the public administration, including defining the status of civil clerk. Further attention is paid to the management of organizational behavior in administrative organizations. In practical terms, the emphasis is primarily on how the ongoing activities of selected personnel, primarily evaluation, selected at public authorities (Generální finanční ředitelství and Úřad městského obvodu Ostrava-Jih) and what style of management executives of these agencies most frequently.

Submitted by RODOLFO DOURADO (rodolfobsb@yahoo.com.br) on 2012-03-15T23:12:54Z No. of bitstreams: 1 Dourado, Rodolfo Maciel - Dissertação de Mestrado.pdf: 1597169 bytes, checksum: 5bfda66a1b6d8fa9fe1fd6b1e7e88796 (MD5) / Approved for entry into archive by Janete de Oliveira Feitosa (janete.feitosa@fgv.br) on 2012-03-19T15:20:29Z (GMT) No. of bitstreams: 1 Dourado, Rodolfo Maciel - Dissertação de Mestrado.pdf: 1597169 bytes, checksum: 5bfda66a1b6d8fa9fe1fd6b1e7e88796 (MD5) / Approved for entry into archive by Marcia Bacha (marcia.bacha@fgv.br) on 2012-03-21T13:58:06Z (GMT) No. of bitstreams: 1 Dourado, Rodolfo Maciel - Dissertação de Mestrado.pdf: 1597169 bytes, checksum: 5bfda66a1b6d8fa9fe1fd6b1e7e88796 (MD5) / Made available in DSpace on 2012-03-21T13:58:41Z (GMT). No. of bitstreams: 1 Dourado, Rodolfo Maciel - Dissertação de Mestrado.pdf: 1597169 bytes, checksum: 5bfda66a1b6d8fa9fe1fd6b1e7e88796 (MD5) Previous issue date: 2011-12-09 / Com a criação das primeiras entidades reguladoras de infraestrutura, década de 90, surgiu uma nova maneira estratégica de o Estado atuar com intuito de melhorar a governança pública. O Estado brasileiro, que era responsável direto pelo desenvolvimento econômico e social, buscou se redefinir frente ao modelo de entidades reguladoras que emergia. Em decorrência dessa nova fisionomia estatal, a descentralização funcional ganhou ênfase resultando no aparecimento de estruturas mais flexíveis e autônomas sob a natureza de direito público com a finalidade de atuar em setores típicos de Estado. Assim, foram criadas as primeiras agências reguladoras brasileiras com objetivo de normatizar, incentivar e regular setores essenciais à sociedade. Por consequência de tais inovações, diversas áreas administrativas tiveram de serem adaptadas, sobretudo as relacionadas à atividade de controle no âmbito administrativo. Para tanto, tornou-se necessário conciliar, dentro de um escopo sistematizado, mecanismos capazes de atender as demandas oriundas do recente Estado regulador brasileiro. Com efeito, a função controle adquire relevo no sentido de evitar que tais agências reguladoras apartem-se de limites impostos por lei ou de que divirjam de suas missões institucionais. Assim, o presente trabalho investiga a atuação do controle externo exercido pelo Tribunal de Contas da União (TCU) no desempenho das agências reguladoras de Estado. Diante de o assunto permear várias áreas epistemológicas, entende-se que abordá-lo sob o enfoque interdisciplinar pode estender em contribuições sobre o objeto investigado. Nesse contexto, esta dissertação visa incorporar, também, outras áreas de conhecimento. Longe de defender um isomorfismo para o arranjo regulatório brasileiro ou de promover uma saída paradigmática, esta pesquisa busca, com amparo na metodologia qualitativa e sob os enfoques exploratórios e descritivos, reunir conhecimentos e constatações no sentido de propiciar maior aproximação acerca do assunto e concorrer para o delineamento de diretrizes futuras do controle externo sobre a regulação brasileira. Destaca-se que tanto a regulação como o controle sobre o ambiente regulatório são assuntos que se encontram em desenvolvimento no contexto brasileiro, o que enseja a pertinência desta pesquisa. Em face do exposto, esta dissertação visa investigar o estado atual do controle exercido pelo TCU sobre o desempenho nas agências reguladoras de Estado – infraestrutura - com intuito de analisar e promover um debate sobre limites e (im)possibilidades dessa atuação. / With the creation of the first regulators in infrastructure, 90's, a new strategic of acting with the state to improve public governance. The Brazilian who was directly responsible for economic and social development sought to redefine itself against the regulatory model that emerged. Due to this new face state, the functional decentralization was strengthened resulting in the appearance of structures more flexible and autonomous in the nature of public law in order to operate in sectors typical of state. Thus were created the first Brazilian regulatory agencies in order to regulate, promote and regulate key sectors of society. As a result of such innovations, several administrative areas had to be adapted, especially those related to the activity under administrative control. To this end, it became necessary to combine, within a scope systematized mechanisms to meet the demands coming from the recent Brazilian regulatory state. Indeed, the control function gets relief in order to avoid such regulatory agencies to depart the limits imposed by law or that differ from their institutional missions. Thus, this paper investigates the performance of the external control exercised by the Tribunal de Contas da União (TCU) in the performance on State regulatory agencies. Before the subject permeate many areas of epistemology, it is understood that approach it in the interdisciplinary approach can be extended in contributions over the investigated object. So, this paper aims to incorporate also other areas of knowledge. Without defending the arrangement an isomorphism for Brazilian regulatory or promoting an output paradigm, this research aims, qualitative methodology based on the terms and under the exploratory and descriptive approaches, gather knowledge and findings in order to provide closer on the subject and compete for the design of future guidance of external control over Brazilian regulation. It is noteworthy that both the regulation and control of the regulatory issues that are under development in the Brazilian context, which entails the relevance of this research. Therefore, this paper aims to investigate the current state of the control exerted by TCU on the performance of state regulatory agencies - infrastructure - with the intention to analyze and promote argumentation, discussion about limits and (im)possibilities of acting. / Con la creación de los primeros reguladores en infraestructura, de los 90, una nueva forma estratégica de actuar el Estado para mejorar la gestión pública. El brasileño, que fue el responsable directo del desarrollo económico y social, trató de redefinirse en contra del modelo de regulación que surgieron. Debido a esta nueva situación, la descentralización funcional se ha reforzado como resultado la aparición de estructuras más flexibles y autónomos con la naturaleza de derecho público, con el fin de operar en sectores típicos del Estado. Así se crearon los primeros organismos reguladores brasileños con el objetivo de regular, promover y regular los sectores clave de la sociedad. Como resultado de las innovaciones, a varias áreas administrativas tuvieron que ser adaptados, especialmente los relacionados con la actividad bajo el control administrativo. Con este fin, se hizo necesario para combinar, dentro de um ámbito de mecanismos sistematizados para satisfacer las demandas provenientes de la reguladora estatal brasileña. De hecho, la función de control seayuda con el propósito de evitar tales agencias reguladoras para salir de los límites impuestos por la ley o que se diferencian de sus misiones institucionales. Por lo tanto, este trabajo se investiga la actuación del control externo ejercido por el Tribunal de Cuentas del Unión (TCU) en el desempeño de los organismos reguladores estatales. Pelo el tema impregnan muchas áreas de la epistemología, se entiende que el enfoqueen el abordaje interdisciplinario se puede ampliar en las contribuciones sobre el objeto investigado. Por lo tanto, este trabajo pretende incorporar también otras áreas del conocimiento. Lejos de defender la disposición de Brasil para un isomorfismo normativo o la promoción de un paradigma de la producción, esta investigación tiene como objetivo, la metodología cualitativa basada em los términos y bajo los enfoques exploratorio y descriptivo, reunir los conocimientos y resultados a fin de ofrecer más sobre el temay competir por el diseño de las futuras orientaciones de control externo sobre la regulación brasileña. Es de destacar que tanto en la regulación y el control de los problemas de regulamentación que se están desarrollando en el contexto brasileño, lo que implica la relevância de esta investigación. En este contexto, este trabajo tiene como objetivo investigar el estado actual del control ejercido por el TCU en el desempeño de las agencias reguladoras estatales – infraestructura - con el fin de analizar y promover el debate sobre los limites y la (im)posibilidades de actuar.