published_or_final_version / Business Administration / Master / Master of Business Administration

published_or_final_version / Business Administration / Master / Master of Business Administration

Whilst container shipping has become increasingly important over the past few decades due to its obvious advantages, container shipping companies have faced various risks from different sources in their operations. Systematic academic studies on this topic are few; and in light of this, this study aims to systematically explore and analyse the risks in container shipping operations and to examine the applicable risk mitigation strategies in a logistics perspective, including information flow, physical flow, and payment flow. This thesis uses Taiwan container shipping industry as a case study, and borrows four steps of risk management as the main method, which includes risk identification, risk analysis, risk mitigation strategies identification, and strategies evaluation. In order to ensure the analysis is inclusive and systematic, risk factors and risk mitigation strategies are identified through a related literature review and are validated through a set of interviews. Risk analysis is conducted through using questionnaires, and then through risk ranking, risk matrix, risk mapping, and P-I graph. Risk mitigation strategies are evaluated through classic AHP and fuzzy AHP analysis. A number of significant findings have been obtained. Firstly, 35 risk factors are identified and classified into three categories: risks associated with information flow, risks associated with physical flow, and risks associated with payment flow. After collecting and analysing the risk-factor survey, the results indicate that the risk associated with physical flow has the more significant impact on shipping companies’ operation. However, one risk factor associated with information flow, “shippers hiding cargo information”, has the most significant impact among the 35 risk factors. Secondly, 20 risk mitigation strategies are identified and classified into three categories: intra-organisational strategies, intra-channel strategies, and inter-channel strategies. After collecting the AHP survey and analysing through classic AHP and fuzzy AHP, the result indicates that “slot exchange, slot charter, joint fleet, ship charter with other container shipping companies” is the most important strategy. The main contributions of this thesis include: (1) based on the literature review, there have been no research on risk management in the context of container shipping operation from a broad logistics perspective, and this thesis is the first attempt to fill this research gap; (2) this thesis uses Taiwan shipping industry as a case study to apply the framework, which generates useful managerial insights; (3) the conceptual model of risk management developed in this thesis can be applied to container shipping operations in other countries and regions; (4) compared with several studies using secondary data, this thesis uses empirical data to conduct the risk analysis, and make the results more close to the reality situation in container shipping; (5) in terms of risk analysis, this thesis ranks the total 35 risk factors rather than only identify the most important one, this can be used to be generalised to the whole container shipping companies in Taiwan, or even to the whole world; (6) in terms of risk management, the previous studies usually analyse only the importance of strategies. However, this thesis analyses the results of AHP from three different angles: reducing financial loss, reducing reputation loss, and reducing safety and security incident related loss. This can provide different angles for the managers who are considering different aspects.

M.A. (Economics) / The aim of this dissertation is to analyze industrial market demand in order to allow the management of Truck Services (Southern-Transvaal) to allocate cost and production efficiently and effectively. The implementation of a market driven capacity will ensure increased profit margins with expanded market shares. This is vital in an extremely competitive transport market ...

by Chan Mei Chun. / Thesis (M.B.A.)--Chinese University of Hong Kong, 1993. / Includes bibliographical references (leaves 73-74). / ABSTRACT --- p.ii / TABLE OF CONTENTS --- p.iv / LIST OF ILLUSTRATIONS --- p.vi / LIST OF TABLES --- p.vii / ACKNOWLEDGMENTS --- p.viii / Chapter / Chapter I. --- INTRODUCTION --- p.1 / Problem Identification --- p.2 / Research Objective --- p.3 / Structure of Project --- p.3 / Chapter II. --- RESEARCH METHODOLOGY --- p.5 / Criteria for Sample Selection --- p.6 / Secondary Data --- p.8 / Chapter III. --- LITERATURE REVIEW --- p.9 / Performance Appraisal --- p.9 / Appraisal Methods --- p.12 / Management by Objectives (MBO) --- p.13 / Motivation --- p.16 / Theory X --- p.17 / Theory Y --- p.17 / Hierarchy of Needs Theory --- p.18 / Acquired Needs Theory --- p.19 / Theory E --- p.19 / East and West Contrast --- p.22 / Chinese Culture at a Glance --- p.24 / Insight into Chinese Management --- p.24 / Chapter IV. --- COMPANY BACKGROUND --- p.27 / Management Philosophy --- p.29 / Total Customer Satisfaction --- p.29 / Excellence --- p.29 / Management Practice --- p.30 / Brief Description of Existing Systems and Practices --- p.30 / Performance Appraisal --- p.30 / MBO --- p.32 / Motivation --- p.32 / Chapter V. --- FINDINGS --- p.34 / Respondents Profile --- p.34 / Performance Appraisal --- p.34 / MBO --- p.39 / Motivation --- p.42 / Chapter VI. --- DISCUSSION AND INTERPRETATION --- p.47 / Organization Structure --- p.47 / Performance Appraisal --- p.49 / MBO --- p.52 / Motivation --- p.54 / Chapter VII. --- CONCLUSION AND RECOMMENDATIONS --- p.61 / Recommendations to Company --- p.61 / Reminders to Foreign Subsidiaries in General --- p.65 / Limitations --- p.66 / Final Conclusion --- p.67 / APPENDIX --- p.69 / Interview Questionnaire --- p.69 / BIBLIOGRAPHY --- p.73

by Tam Yin-Mui. / Thesis (M.B.A.)--Chinese University of Hong Kong, 1992. / Includes bibliographical references (leaves 31-32). / Chapter Chapter 1 --- Design of the Study --- p.1 / Chapter 1 --- Introduction / Chapter 2 --- Aspects of the Study / Chapter 3 --- Methodology / Chapter Chapter 2 --- Hong Kong Red Cross --- p.7 / Chapter 1 --- Origin and Development / Chapter 2 --- Organization Structure / Chapter 3 --- Remarks / Chapter Chapter 3 --- Current Situations --- p.11 / Chapter 1 --- Government Relationship / Chapter 2 --- Social Perception on Voluntarism / Chapter 3 --- Discussion / Chapter Chapter 4 --- Planning system --- p.15 / Chapter 1 --- Planning Process / Chapter 2 --- Planning Scope / Chapter 3 --- Discussion / Chapter Chapter 5 --- Control System --- p.20 / Chapter 1 --- Communication and Control / Chapter 2 --- Performance Measurement and Evaluation / Chapter 3 --- Discussion / Chapter Chapter 6 --- Conclusions --- p.25 / Chapter 1 --- About Structure / Chapter 2 --- About Planning / Chapter 3 --- About Control / Chapter 4 --- Final Remarks / References --- p.31 / Appendix 1 Fundamental Principles of the Red Cross --- p.33 / Chapter 2 --- Organization Chart of the British Red Cross Society --- p.34 / Chapter 3 --- "HKRC Ordinance,1976" --- p.35 / Chapter 4 --- "HKRC Rules,1990" --- p.38 / Chapter 5 a --- Questions set for Blood Transfusion Service --- p.43 / Chapter b --- Questions set for Red Cross Schools --- p.44 / Chapter c --- Questions set for Youth and Welfare Service --- p.45 / Chapter d --- Interview Record with Mrs. Fu --- p.46 / Chapter 6 --- Organization chart of HKRC --- p.48 / Chapter 7 --- Youth and Welfare System Chart --- p.49 / Chapter 8 --- Terms of Reference for Youth and Welfare Committee --- p.50 / "Exhibit 1 Expenditure of Social Welfare Department, 89/90" --- p.51 / Chapter 2 --- "Blood Transfusion Service, Income 90/91" --- p.52 / Chapter 3 --- "Red Cross Schools, Income 90/91" --- p.53 / Chapter 4 --- "General Fund, Income 90/91" --- p.54 / Chapter 5 --- "a-c Demographic data,1981" --- p.55 / Chapter 6 --- "Expenditure of HKRC on Activities, 90/91" --- p.58 / Chapter 7 --- "Financial Allocation of HKRC, 90/91" --- p.59

Ma Ping. / Abstract in English and Chinese. / Thesis (MBA)--Chinese University of Hongkong. / Bibliography: leaf 81. / ABSTRACT --- p.iii / TABLE OF CONTENTS --- p.iii / LIST OF EXHIBITS --- p.v / Chapter Chapter I --- INTRODUCTION --- p.1 / Definition of a MNC --- p.1 / Application of Information Flows in a MNC --- p.2 / Management of Human Resources through use of Information Flows System --- p.4 / Chapter Chapter II --- THE COMPANY IPC --- p.8 / Worldwide Operations --- p.9 / Subsidiaries --- p.9 / Groups --- p.10 / Line of Business --- p.13 / General Company Policy --- p.15 / Management of Human Resources in IPC --- p.16 / Chapter Chapter III --- PRESENT OPERATING SYSTEM --- p.18 / The SEAR of IPC Operations --- p.18 / Management of Human Resources in SEAR --- p.19 / The Manual System --- p.22 / The Problems --- p.25 / Chapter Chapter IV --- THE CONCEPTUAL DESIGN --- p.26 / Manpower Planning --- p.26 / Control Objective --- p.28 / System Requirements --- p.30 / Timeliness --- p.31 / Flexibility --- p.33 / System Specifications --- p.34 / Convenient to Use --- p.34 / Flexibility --- p.34 / Timeliness --- p.35 / Identification of Relevant Items --- p.35 / Input --- p.37 / Report --- p.40 / Justification for Automation --- p.41 / Result of Implementation --- p.45 / APPENDIX --- p.46 / BIBLIOGRAPHY --- p.81

by Wong Ching-Ngok. / Thesis (M.B.A.)--Chinese University of Hong Kong, 1998. / Includes bibliographical references (leaf 37). / TABLE OF CONTENTS --- p.iii / Chapter / Chapter I. --- INTRODUCTION --- p.1 / Chapter II --- METHODOLOGY --- p.5 / Chapter III --- LITERATURE REVIEW --- p.7 / Chapter IV --- ANALYSIS --- p.13 / Equator --- p.13 / Data Standards --- p.15 / Supply Standard --- p.15 / Capacity/Tradeoffs --- p.17 / Yield --- p.18 / Cycle Time --- p.18 / Master Data --- p.18 / Stage Process Codes --- p.19 / Planning Device --- p.22 / Demand Standard --- p.23 / Customer --- p.24 / Forecasting Device --- p.26 / Inventory Target --- p.26 / Demand Prioritization --- p.26 / Product --- p.27 / Request for Product --- p.28 / Bill of Material Standards --- p.28 / Chapter V --- CONCLUSION/COMMENTS --- p.32 / Employee Feedback --- p.32 / Customer Comments --- p.33 / Looking Forward --- p.34 / BIBLIOGRAPHY --- p.36

Thesis. 1977. B.S.--Massachusetts Institute of Technology. Dept. of Mechanical Engineering. / MICROFICHE COPY AVAILABLE IN ARCHIVES AND ENGINEERING. / B.S.

by Wong Wing Nin. / Thesis (M.B.A.)--Chinese University of Hong Kong, 1997. / Includes bibliographical references (leaf 45). / ABSTRACT --- p.ii / TABLE OF CONTENTS --- p.iv / Chapter / Chapter I. --- INTRODUCTION --- p.1 / Overview --- p.1 / Project Plan --- p.3 / Chapter II. --- THE OLD SEAGRAM MIS ORGANIZATION --- p.4 / Company Profile --- p.4 / Driving Force behind the Change --- p.5 / The Old MIS Structure --- p.6 / Chapter III. --- ORGANIZATION THEORY REVIEW --- p.9 / Organization Change Factors --- p.9 / Readiness of Change --- p.11 / Resistance of Change --- p.11 / Overcoming the Change --- p.13 / Structural Cybernetics --- p.14 / Principal of Organization Design --- p.16 / Functional Building Block --- p.17 / Dynamic Teamwork --- p.18 / Implementation Process --- p.22 / Chapter IV. --- THE NEW SEAGRAM MIS ORGANIZATION --- p.25 / Global Planning - Regional Implementation --- p.25 / Specialization - No Rainbow --- p.26 / No Redundancy or Gap - Clear Boundary --- p.26 / Network Organization --- p.27 / Dynamic Teamwork --- p.29 / Chapter V. --- EMPLOYEE OPINION FEEDBACK --- p.31 / High Staff Turnover --- p.32 / Top Management View --- p.32 / MIS Internal View --- p.33 / Customer View --- p.35 / Summary --- p.36 / Chapter VI. --- SUGGESTION FOR IMPROVEMENT --- p.38 / Open Communication --- p.38 / Clear Definition of Job Role --- p.39 / Education and Training --- p.39 / Consolidate Ambiguous Function --- p.40 / Chapter VII. --- CONCLUSION --- p.41 / Chapter APPENDIX - --- INTERVIEW OUTLINE --- p.43 / BIBLIOGRAPHY --- p.44