Thesis (Ph. D.)--Stanford University, 2001. / Includes bibliographical references.

Thesis (M.S.)--University of North Carolina at Chapel Hill. / Title from title page (viewed July 25, 2002). Includes bibliographical references (p. 40-42).

Research paper (M.L.I.S.)--Victoria University of Wellington, 2009. / Includes bibliographical references.

The study seeks to explore the use of electronic information resource in the University of Fort Hare (UFH) Library. The objectives of the study are to determine factors that influence acquisitions of electronic information resources at UFH library, to find out the user’s responses to electronic information resources in the library and identify the challenges faced by UFH library regarding the usage of electronic information resources. The literature review was conducted through an acquisition of electronic information resources in academic libraries, collection development policies of academic libraries in South Africa and application of electronic information resources within South Africa and globally. The study is based on Diffusion of innovation (DOI) theory. The study adopted qualitative and quantitative approaches, and the non-probability sampling-Quota sampling was used for students and purposive sampling technique for librarians and academics. The data was collected with self-administered questionnaires and document analysis. The study found that academics were not fully involved in the acquisition of the library electronic information resources; therefore, there is a lack of communication about the acquisition of electronic resources. The study further reveals that there is usage of electronic information resources; however, there are library users who prefers to use search engines such as google, yahoo etc. It was also identified that there are two important barriers that hinder the use of electronic information resources, i.e. physical and personal barriers. The study recommends that University of Fort Hare library should consider including e resources in the collection development policy. It is also recommended that the library online training/tutorials must be installed on the library website to increase the usage of e-resources. In order to stay relevant and visible, librarians should embrace new opportunities and go beyond the comfort zone of traditional librarian principles.

Submitted by VALERIA DOS SANTOS GOUVEIA MARTINS null (valeria@unicamp.br) on 2016-04-07T03:11:25Z No. of bitstreams: 1 TESE _ENTREGUE PGCI_ABRIL 2016_VALERIA MARTINS.pdf: 4506119 bytes, checksum: 3446eac54a84d7ab6f93e68d010c5aed (MD5) / Approved for entry into archive by Felipe Augusto Arakaki (arakaki@reitoria.unesp.br) on 2016-04-07T19:52:31Z (GMT) No. of bitstreams: 1 martins_vsg_dr_mar.pdf: 4506119 bytes, checksum: 3446eac54a84d7ab6f93e68d010c5aed (MD5) / Made available in DSpace on 2016-04-07T19:52:31Z (GMT). No. of bitstreams: 1 martins_vsg_dr_mar.pdf: 4506119 bytes, checksum: 3446eac54a84d7ab6f93e68d010c5aed (MD5) Previous issue date: 2016-03-08 / Não recebi financiamento / A avaliação de um determinado ramo do conhecimento, propicia dignificar o saber quando métodos confiáveis e sistemáticos são utilizados para mostrar à sociedade como tal saber vem se desenvolvendo e de que maneira tem contribuído para resolver os problemas que se apresentam dentro de sua área de abrangência. No contexto da avaliação institucional podem ser observadas questões múltiplas como de estrutura, de organização e funcionamento, e de expectativas, mas, sobretudo, a construção do conhecimento. Os sistemas de informação em bibliotecas estabelecem, nos seus processos de medição, dados que retratam sua evolução histórica, com o intuito de quantificar seu desempenho e produtividade; porém, não vinculam uma relação dos resultados obtidos ao planejamento estratégico e, consequentemente, aos objetivos de qualidade da organização, os quais poderiam oferecer parâmetros de análise sobre o que se está medindo, para que se mede e porque se mede. Nem tampouco estabelecem índices, tais como: de resultado, de impacto, de desenvolvimento, os quais poderiam demonstrar a expansão de suas potencialidades. Como objetivo geral a pesquisa propôs a criação de índice de desenvolvimento para as bibliotecas universitárias brasileiras (IDBU) a partir da análise da literatura sobre indicadores. Propôs, ainda, como objetivos específicos: identificar a tipologia de indicadores de acordo com os processos de uso da informação: construção de significado, construção do conhecimento e tomada de decisões, através de benchmarking internacional e análises comparativas; testar a hipótese e os indicadores utilizados nos sistemas de medição e monitoramento das bibliotecas universitárias; criar algoritmo para composição do IDBU; propor um índice de desenvolvimento para bibliotecas universitárias. Os procedimentos metodológicos propostos são de natureza qualiquantitativa, sendo do tipo descritiva exploratória, aplicando-se como método o "Modelo Interpretativo de Análise" (MIA), desenvolvido por Marteleto (2000) e a Análise de Redes Sociais (ARS) do autor J. David Johnson (2011). Os instrumentos utilizados para coleta e tratamento dos dados foram o Software Estatístico Minitab; Software de Análise de Redes Sociais UCINET e Fontes de Pesquisa. A presente pesquisa obteve como resultados a análise do comportamento da literatura sobre os indicadores para bibliotecas universitárias; proposição da metodologia, representação matemática, fórmula, elaboração de diagrama de composição do IDBU e criação do índice de desenvolvimento de bibliotecas universitárias, propriamente dito, assim como a construção de Repositório Temático sobre o assunto, disponível na Web. / The evaluation of a particular branch of knowledge, provides dignify know when reliable and systematic methods are used to show the society as such knowledge is developing and how has contributed to solving the problems that arise in their area. The institutional evaluation context can be seen multiple issues such as structure, organization and operation, and expectations, but above all the construction of knowledge. Information systems in libraries shall include in its measurement process, data reflecting its historical evolution, in order to quantify their performance and productivity; however, they do not bind a list of results of the strategic planning and, consequently, the quality objectives of the organization, which could offer analysis parameters about what is being measured, that is measured and why it is measured. Not establish indices, such as the result of impact of development, which could demonstrate the expansion of its capabilities. The general objective of the research proposes the creation of development index for Brazilian university libraries from the literature analysis of indicators. It proposed moreover the following objectives: identify the type of indicators according to the use of information processes: construction of meaning, knowledge building and decision-making through international benchmarking and comparative analyzes; test the hypothesis and the indicators used in measuring and monitoring systems of university libraries; create algorithm for composition of IDBU; propose a development index for university libraries. The proposed methodological procedures are quantitative qualitative nature, being of exploratory descriptive, applying as a method to "Interpretive Model Analysis" (MIA) developed by Marteleto (2000) and the Social Network Analysis (SNA) the author Johnson (2011). The instruments used for the collection and processing of data were the Statistical Software Minitab; Software Social Network Analysis and Research UCINET sources. This research had as results the analysis of the literature on behavioral indicators for university libraries; proposition of the methodology, mathematical representation, formula, preparing IDBU composition diagram and the creation of university libraries development index, itself, as well as the construction of the Theme Repository on the subject, available on the Web.

In 2011 the public libraries of Gothenburg city implemented so-called floating collections. In floating collections the items are not housed permanently at a specific library instead they move between libraries depending on where the item is picked up and left off. Therefore, floating collections are controlled by the library users. Making it a part of a user-centered trend found within Swedish libraries. Literature both praise the benefits with floating as well as highlighting the risks of unpredicted challenges. In the case of Gothenburg city, the public library’s collection management and development has caused debate in the media. Especially the library staff has expressed dissatisfaction. In this thesis seven public librarians have been interviewed about how they perceive working with floating collections, the benefits and drawbacks, as well as the larger effects it has on society. They express certain positives that mainly benefit active and knowledgeable users. One of the greatest drawbacks of flowing collections is the uneven flow between libraries. It leads to stagnated pools of items in some areas and draught in others. The librarians also feel they have been excluded in the process of implementing floating collections as well as during further centralization of the collection management in 2022. The centralization and user centered perspective have decreased the librarian’s control and knowledge of the collection. The data from the interviews has been analyzed in relation to existing literature on floating collections and with the perspective of following theoretical concepts: democratic equality, segregation, periphery and peripheralization. I conclude that the drawbacks of floating collections outweigh the benefits from an equality point of view. The structures of floating collections do not take the full spectrum of library users into consideration, which connects to an uneven flow of items in the city. Items tend to flow from socioeconomic peripheries to socioeconomic centers which increases the peripheralization and segregation of Gothenburg city. The public libraries of Gothenburg need to reconsider their collection management and readjust the structures to create more equal conditions for all users regardless of digital knowledge, age, and other social factors. This includes giving the librarians increased influence over the collections to increase and practice their knowledge. The librarians should also be encouraged to maintain the local perspective at each library while simultaneously seeing to the needs of the city as a whole. The users’ needs could still be the center of the system without being at the expense of the librarian’s ability to influence the collection. Many users are dependent on the librarians to use, affect and be inspired by the collection. This is a two years master's thesis in Library and information science.

The purpose of this study was to investigate the implementation of Enterprise Content Management (ECM) system at Western Cape Government (WCG), South Africa. The study evaluated the state of the implementation in order to establish whether the system met information and records management requirements and objectives. A probability sampling was used on a total population of 51 respondents and participants. The data were triangulated using multi-methods, whereby both qualitative and quantitative approaches were adopted in a sequential manner. A structured online survey questionnaire, online interviews, and document analysis were used to collect data, which were descriptively analysed. The study revealed that although the WCG has embarked on digitisation projects, which culminated in the department-wide implementation of ECM, the system was not evaluated regularly and consistently. This resulted in an inability to capture the lessons learnt – as well as a failure to realise the full benefits of implementing the system. The findings also showed that ECM implementation at WCG encountered some challenges – for example, inadequate training provided to staff, lack of adequate technology infrastructure, and poor technical support with regard to systems for managing digital records – that impacted on the system’s efficiency. Some of the recommendations of the study are that WCG should consider conducting regular ECM reviews to determine whether the system performs as required in terms of bringing about expected benefits, such as easy retrieval of digitally stored content. Departments should also ensure that there is an alignment among various digital applications for the purpose of creating a single enterprise platform that promotes collaboration and knowledge sharing. A study of ECM implementation in other provinces would enable a comparison of how the system performs elsewhere, including how it could be used as a viable option for organisations to promote digitisation. / Information Science / M. Inf. (Information Science)