<p>Denna kandidatuppsats utreder vilka möjligheter kommuner har att använda design som en strategisk resurs. Slutsatser kan dras utifrån en studie av vilka förutsättningar Södertälje kommun samt Eskilstuna kommun har för att använda design som en strategisk resurs. Teorin utgörs av företagsekonomisk och design management relaterad litteratur samt vetenskapliga artiklar. De huvudsakliga teoretiska källorna är skrivna av Lisbet Svengren och Margaret Bruce. Den allmänna teorin sammanställs i en teoretisk syntes och en teoretisk referensram. I dessa fastställs den beroende variabeln Design som strategisk resurs som i sin tur påverkas av de oberoende variablerna organisation, planering och engagemang. Uppsatsen är strukturerad utifrån dessa tre oberoende variabler. En kvalitativ undersökningsmetod användes med fem intervjuer i respektive kommun. Urvalet av respondenter grundades på positionen i organisationen, ansvarsområde samt tillgänglighet. Den analys som jämför teori med empiri utgör underlag för slutsatser. Den tydligaste slutsatsen är att kommuner har möjlighet att använda verktyget design management för att design ska kunna utnyttjas som strategisk resurs. Ytterligare en slutsats är att kommuner ofta saknar en tydlig image vilket idag begränsar användandet av design som strategisk resurs. Det faktum att kommunen styrs av politiker med olika värderingar bidrar till den otydliga bilden kommunen kommunicerar till anställda såväl som till boende i kommunen.</p>

In the context of internationally challenging economic, design has been regarded as a key factor in assisting design and manufacturing companies to survive. By using up-to-date computer-supported technology, the global design collaboration based on multidisciplinary and distributed environment is becoming a mainstream to new product development (NPD). However, during the process of collaborative design, risk is rarely mentioned. In particular, due to the complexity of design process and lack of efficient design decision-making, there have been some design collaboration failures across multiple companies. Some design projects cannot deliver the benefits as companies have expected through the collaboration. Moreover, a number of stakeholders, managers and designers expressed their disappointment at not seeing the projected savings in cost and time, which critically discredited the value of design collaboration. Many studies in academia and commercial cases have suggested that risk assessment can be applied as an effective means in the realm of design. Nevertheless, few of them conducted risk management research associated with design constraints under a collaborative environment from both theoretical and practical perspectives. In current risk practice, many risk practitioners simply report key risks to their management teams and no further analysis, which might subsequently result in confusion with excessive discussions. Consequently, to prevent the failure of design collaboration and perform a satisfactory risk assessment, it is important to perform risk management with an upstream perspective and at an operational level. An approach, called constraint-based design risk management (DRM) where a conceptual framework has been proposed on the basis of collaborative design features, risk management process and Theory of Constraints (TOC). Moreover, a DRM matrix has been developed to map, measure and mitigate collaborative design risk through evaluating the critical design constraints, and then specified design risk variables in the light of risk criteria. Design constraints are quantitative parameters that frequently affect main design processes and decisions. The combination of design constraints and risk criteria can be accessible and applicable by designers and design mangers. In addition, a Bayesian weighting method based on Bayesian theorem has been developed to measure collaborative design risk in a more efficient manner. Ultimately, a DRM tool has been created as a simulated scenario prototype, which incorporated with three case-study evaluations, to demonstrate the importance and effectiveness of using TOC and risk theory in the realm of design collaboration.

This thesis explored the management of change, from a British model of Design and Technology (D&T) curriculum to the Botswana model intended for senior secondary schools. There is little research on the management of change in D&T education especially at senior secondary school level. The study employs the ADKAR (Awareness, Desire, Knowledge, Ability, and Reinforcement) change model, originally designed for business and industry as the theoretical framework to assess the nature of change and use insights gained to identify gaps in the implementation and make proposals for more effective implementation. The study employed a multi-phase case study as a data collection strategy, which was mainly qualitative and situated within a post-modernist inquiry paradigm. A multi-method approach was adopted for data collection, which included questionnaires, individual and group interviews as well as literature review. The data were collected from in-service officers and teachers because of their role as change managers and implementers respectively. Data analysis employed a thematic analysis approach for qualitative data while descriptive statistics were used for quantitative data. The findings of the study revealed the following issues affecting the curriculum: limited implementation strategy. limited participation by key stakeholders. weak coalition for change. limited administrative support especially in terms of provision of resources. and a limited teacher support system as well as weak reinforcement mechanisms to sustain the change. The findings showed that the existing D&T curriculum included new advanced technological content areas to align it with the country s vision of moving away from the traditional agro-based economy to the industrial one. These findings suggest that the technology content areas were barely taught in secondary schools primarily due to limited teachers expertise and inadequate provision of equipment. The study proposes a school-based continuous professional development (CPD) model, which recognises that teachers are change agents and a vital resource that can be developed to build the necessary change capability. The premise of this framework is that the current regional management system was not effective considering the constraints of limited implementation capacity and resources, the vastness of some regions as well as the fact that schools operated under different contexts. The envisioned CPD recognises the uniqueness of school and teachers input into the design and development of CPD programmes. The proposed CPD model promotes also research-based evidence that ensures that it is not a mere skill upgrading exercise, but one that integrates teachers professional development needs, with those of the curriculum and students. This thesis contributes to the field by providing some insights into some of the dynamics of implementing and coping with change within the context of Botswana. The ADKAR framework employed in this study is an original contribution in the field of D&T education. This framework will be of particular use to other countries undertaking D&T curriculum innovation in terms of guiding change management activities such as: readiness assessment; resource provision; developing communications strategies; identifying gaps in terms of training needs for teachers; creating enabling structures; resistance management and reinforcement strategies.

Denna kandidatuppsats utreder vilka möjligheter kommuner har att använda design som en strategisk resurs. Slutsatser kan dras utifrån en studie av vilka förutsättningar Södertälje kommun samt Eskilstuna kommun har för att använda design som en strategisk resurs. Teorin utgörs av företagsekonomisk och design management relaterad litteratur samt vetenskapliga artiklar. De huvudsakliga teoretiska källorna är skrivna av Lisbet Svengren och Margaret Bruce. Den allmänna teorin sammanställs i en teoretisk syntes och en teoretisk referensram. I dessa fastställs den beroende variabeln Design som strategisk resurs som i sin tur påverkas av de oberoende variablerna organisation, planering och engagemang. Uppsatsen är strukturerad utifrån dessa tre oberoende variabler. En kvalitativ undersökningsmetod användes med fem intervjuer i respektive kommun. Urvalet av respondenter grundades på positionen i organisationen, ansvarsområde samt tillgänglighet. Den analys som jämför teori med empiri utgör underlag för slutsatser. Den tydligaste slutsatsen är att kommuner har möjlighet att använda verktyget design management för att design ska kunna utnyttjas som strategisk resurs. Ytterligare en slutsats är att kommuner ofta saknar en tydlig image vilket idag begränsar användandet av design som strategisk resurs. Det faktum att kommunen styrs av politiker med olika värderingar bidrar till den otydliga bilden kommunen kommunicerar till anställda såväl som till boende i kommunen.

Thesis (M.S. in Information Technology Management)--Naval Postgraduate School, September 2002. / Thesis advisor(s): Julie Filizetti, Daniel Dolk. Includes bibliographical references (p. 83-84). Also available online.

Thesis (Ph. D.)--Carnegie Mellon University, 1995. / Includes bibliographical references (leaves 237-244).

The planning and scheduling of appropriate resources is essential in engineering design for delivering quality products on time, within cost and at acceptable risk. There is an inherent complexity in deciding what resources should perform which tasks taking into account their effectiveness towards completing the task, whilst adjusting to their availabilities. The right resources must be applied to the right tasks in the correct order. In this context, process modelling and simulation could aid in resource management decision making. However, most approaches define resources as elements needed to perform the activities without defining their characteristics, or use a single classification such as human designers. Other resources such as computational and testing resources, amongst others have been overlooked during process planning stages. In order to achieve this, literature and empirical investigations were conducted. Firstly, literature investigations focused on what elements have been considered design resources by current modelling approaches. Secondly, empirical studies characterised key design resources, which included designers, computational, testing and prototyping resources. The findings advocated for an approach that allows allocation flexibility to balance different resource instances within the process. In addition, capabilities to diagnose the impact of attaining specific performance to search for a preferred resource allocation were also required. Therefore, the thesis presents a new method to model different resource types with their attributes and studies the impact of using different instances of those resources by simulating the model and analysing the results. The method, which extends a task network model, Applied Signposting Model (ASM), with Bayesian Networks (BN), allows testing the influence of using different resources combinations on process performance. The model uses BN within each task to model different instances of resources that carries out the design activities (computational, designers and testing) along with its configurable attributes (time, risk, learning curve etc.), and tasks requirements. The model was embedded in an approach and was evaluated by applying it to two aerospace case studies. The results identified insights to improve process performance such as the best performing resource combinations, resource utilisation, resource sensitive activities, the impact of different variables, and the probability of reaching set performance targets by the different resource instances.

No description available.

None of today’s large scale systems could function without the reliable availability of a varied range of network communications capabilities. Whilst software, hardware and communications technologies have been advancing throughout the past two decades, the methods commonly used by industry for testing large scale systems which incorporate critical communications interfaces have not kept pace. This thesis argues for the need for a specifically tailored framework to achieve effective testing of communications-critical large scale systems (CCLSS). The thesis initially discusses how generic test approaches are leading to inefficient and costly test activities in industry. The thesis then presents the form and features of an alternative CCLSS domain-specific test framework, develops its ideas further into a detailed and structured test approach for one of its layers, and then provides a detailed example of how this framework can be applied using a real-life case study. The thesis concludes with a qualitative as well a simulation-based evaluation of the framework’s benefits observed during the case study and an evaluation by expert external participants considering whether similar benefits can be realised if the framework is adopted for the testing of other comparable systems. Requirements data from a second CCLSS is included in the evaluation by external participants as a second smaller case study.

The use of email as a communication and information sharing medium in large, complex, globally distributed engineering projects is widespread; yet there exists little understanding of the content of the emails exchanged and the implications of this content on the design project, design records and contracts. The importance of these issues is underlined by the fact that email records can now be required as evidence in legal disputes. It follows that the overall aim of this research is to assess the role and use of email in engineering design projects. A state-of-the-art review of literature pertaining to email is reported, along with a review of information and communication processes in engineering design projects. The primary contribution of this thesis is the creation of a content based approach for analysing the role and use of email in engineering design projects. This centres on the development and application of a coding scheme to email text, identifying what subject matter an email relates to, why it was sent, and how its content is expressed. Results are then analysed with respect to the frequencies of each code and other variables, including how coding varies between different senders and throughout the project duration. The second key contribution of this thesis is the analysis of emails and content in an engineering setting by applying the aforementioned approach to two case studies. The major case study concerned a large, complex, globally distributed, multimillion pound systems engineering project, from which 16 000 emails were obtained. It was found that emails are mainly used to transfer information but also to support management functions. Emails facilitate design work but little of this takes place explicitly in the email content. Characteristics of a project affect the subject matter or emails but have little effect on why they are sent. User roles and personal preferences also influence email use. If was found that the purposes for sending emails varied over the duration of a project; it was further determined that these changes could be used to identify project progress and design activity. Implications of the findings are identified in relation to: information management, knowledge management, project management, collaboration and email practice. Significantly, emails do contain potentially important design information and because these often support decisions made elsewhere, emails should be integrated with wider records. More consideration and training should be given to the use of project standards for email use and guidelines for composition. Changes in email use over the project duration could be a potential tool for project managers to identify design progress and possible issues in a project.