The impact on the UK recorded music industry of digital music files distributed via the Internet has been studied using Clayton M. Christensen's Disruptive Innovation Theory. The study has identified that the recent innovation of Internet retail and distribution of digital music files was indeed disruptive (rather than sustaining) in nature in its impact on the established UK record manufacturers and retailers. Furthermore, Christensen's theories have been used to investigate the factors (assets, culture and capabilities) that impeded the established UK recorded music manufacturers from adopting and promoting the new technology to create a digital consumer proposition. The reluctance of the established record manufacturers to embrace and therefore control the new technology of digital music files distributed via the Internet allowed new retailers like Apple's iTunes to become the dominant providers to the new digital consumers. The study therefore considers and identifies the organisational assets, culture and capabilities that created the most successful Internet retailing operation for digital music and in so doing reveals how to incorporate and harness disruptive technology for commercial gain within the established recorded music industry. Finally, the study proposes a strategic framework for UK recorded music companies so that they can respond successfully to disruptive technologies that will in future alter their market sector, including consumer attitudes and music usage. This framework will give the record companies the opportunity to manage the impact of disruptive technologies, enabling them to adapt their business strategies and tactics to provide a service that meets consumer needs the next time an innovative technology impacts the established manufacturing and retailing paradigm.

The convergence of mobile and social media, enabled by the ever-changing landscape of information and communication technologies and wireless technologies, has over the last decade, transformed our world into a Socio-Mobile Economy. Looking at the disruptive impact of this convergence on the global payment market, this study investigates the incentives behind different reactions and cooperation models that have been adopted by providers in the Swedish mobile payment market. The methodology of the study has been built on a combination of both theoretical and empirical bases. The theoretical base constitutes a literature review along the line of concepts such as innovation management, disruptive innovation, business model innovation, resource-based theory of the firm and the transaction cost theories, to identify existing gaps within the literature. The empirical base constitutes of qualitative in-depth interviews with three providers in the Swedish mobile payment market. The study shows three main reactions from the Swedish mobile payment providers. These providers have reacted to disrupt the disruption, attract a critical mass of customers, and to wrap their solutions with the right context. Currently, there is no cooperation between all three key input providers of a mobile payment solution, the banks, the MNOs and the card payment systems thus there are no full-integration or partial-integration models in the Swedish mobile payment market. Three cooperation models, the all-bank-centric, the MNO-centric and the light models were also identified in this market.