The main objective is evaluation of Hotel SwissHouse's marketing communication. Based on analysis suggest improvements for marketing communication.Theoretical part contains publications which provide an overview of marketing communication. Additionally thesis contains SwissHouse details based on observation and survey, organizational structure and services provided by the hotel. Practical focuses on the communications of the hotel SwissHouse based on observation and questioners survey. The main goal is to evaluate efficiency of marketing communication listening to the form of reviews, complaints, inquiries. Thesis also concerns with the modern communications technologies: Facebook, direct mailing.The thesis proposes improvements for marketing communication of SwissHotel: the newsletter proposal, link building, marketing research in collaboration with local school, responses on reviews, records of complaints and improving Facebook profile. Thesis also proposes improvements of marketing communication and new communication channels. Therewithal thesis serves as a source of information for the hotel management to enable better response on the customer's demand.

The diploma thesis contains the summary of literary research where some important terms of solving issue are explained. The company for realizing of research was chosen and characterized, concretely Tkalcovna Kubák Strmilov company. It manufactures textile from the natural materials. With the help of qualitative and quantitative research the analysis of actual situation in area of PR techniques applied in chosen company was realized. The synthesis of acquired information and results was realized. On the basis of this the suggestions and recommendations for improvement of situation in PR in choice company were devised. The thesis contains the assets of the suggestions.

The main aim of thesis is evaluate the current situation of Fairtrade in the Czech market and suggest the possibility of its further development. Another aim is to determine to what extent the purchase of fairtrade products for targeted customers. The principal part of the thesis is marketing research. The findings are presented suggestions and recommendations that can benefit Fairtrade oganizations.

The thesis deals with regional brands and their role in the consumer food market, where the theoretical part to the introduction explains the basic concepts related to consumer behaviour and respect for regional consumer brands. The following is an explanation of concepts such as food quality, safety and support local producers and what is imaginable about concepts of brand and regional brand. The theoretical part is further given literary review of selected regional brands in South Bohemia, Czech Republic and European union countries (selected neighbouring countries of Czech Republic), which is finally complemented by a clear analysis of regional labelling. In the practical part was created questionnaire, a total consisting of 25 questions that answered respondents, who were elected on the basis of the quota selection method, where the main criterion was the age of respondents. The aim of the survey was to determine the most important regional brands and their position on the regional consumer market of South Bohemia.

A presente dissertação de mestrado objetivou a elaboração de uma estratégia mercadológica para os produtos de uma fabricante e distribuidora de bebidas não alcoólicas junto a seus clientes, através de uma ampla pesquisa que permitisse conhecer o perfil do consumidor de cada estabelecimento a partir de sua localização, área de influência, infraestrutura, opções e refeição e serviços diversos oferecidos ao seu consumidor. Desta forma foi possível estabelecer uma proposta estratégica na oferta e atendimento aos pontos de venda, com os produtos certos, ao preço certo, para o cliente certo, disponível no local certo para o consumidor, aumentando as vendas dos itens já comercializados e identificando oportunidades para aumentar o mix de produtos ofertados em cada ponto de venda conforme o perfil de cliente, dentre as mais de 150 diferentes combinações de produtos disponíveis. Primeiramente, foram realizadas entrevistas com os gestores responsáveis pelas áreas de vendas e marketing de um segmento de mercado, chamado Bares e Lanchonetes, utilizado como piloto do projeto, verificando o mercado, o posicionamento dos competidores, as políticas de preço e de comercialização, culminando com a construção de um questionário de pesquisa. Em segundo lugar, foi aplicada pesquisa quantitativa em uma grande amostra de clientes do segmento, identificando, com o apoio de softwares estatísticos, padrões entre grupos de pontos de venda, identificando clusters que pudessem ter estratégias mercadológicas adaptadas ao seu perfil de consumo. Finalmente, foi proposto um modelo de comercialização dos produtos para um destes clusters com base no estudo e etapas para sua implementação. A metodologia deste estudo consistiu em uma pesquisa de caráter exploratório. A abordagem foi quantitativa e os dados foram coletados por meio de questionário aplicados aos sócios, proprietários ou responsáveis pelos pontos de venda pesquisados, utilizando também de observações informais para complementar os resultados deste estudo. A proposta correspondeu de modo satisfatório aos objetivos inicialmente traçados e, se forem aplicados e ampliados, permitirão um impacto positivo no aumento de participação de mercado da empresa. / This dissertation aimed to develop a marketing strategy for the products of a soft drink’s manufacturer and distributor with its clients through a wide survey that would allow getting to know customer profiles in each retailer, due to its location, region of influence, internal infrastructure, meal options and services offered to consumers. This way made it possible to establish a proposal for strategic supply and related services for retailers, offering the right products at the right price for the right customer with a fair price, increasing sales of items that customers already buy and identifying opportunities to increase the product mix offered for each customer, among more than 150 different SKU´s available. In the first step, interviews with managers responsible for sales and marketing were made focused in the market segment called Bars, used as a pilot project. Interviews were made to check market, competitor´s positioning and pricing policies, ending in the construction of a questionnaire survey. The second step covered a quantitative research applied in a large sample of customers of this segment, identifying, with the assistance of statistical software, patterns among groups of customers, choosing clusters that may have marketing strategies adapted to their consumption profile. Finally, a proposal for market the main products for one of this cluster were made, based on the research and step for implementation. The methodology consisted in an exploratory research using a quantitative approach applied to retailer´s shareholders, owners and managers. Some informal observations were made in order to complement results during the research. The proposal achieved the goals initially proposed and, if applied and expanded, will bring a positive impact and increased market share for the company.

Title: Football match of AC Sparta Praha as a product for marketing Objectives: The main goal of the thesis is to elaborate suggestions and recommendations for improvement of marketing activities on the match-day. Methods: The improvements are based on electronic interviewing AC Sparta Prague fans and personal interviews with marketing experts in the field of football. Direct observation without use of technique was used as well. Results: Recommendations and suggestions are focused on making more effective use of the marketing elements of AC Sparta Prague football matches. The main reasons for fans dissatisfaction are lack of toilets and its uncleanness, low capacity of food stall and slow operation. Safety and match-day program can be improved as well due to fans' opinion. Key words: Sport marketing, fans' satisfaction, marketing research

Title: Awareness of the Czech population about sporting events involving Emirates Airline Aims: The primary aim of this thesis is to find out the awareness of the Czech population about sporting events involving Emirates Airline. The secondary aim is to then evaluate the gathered information. Methods: The research question is answered through an experiment that entails distributing an online questionnaire to respondents as a form of quantitative method used in this dissertation. The compiled questionnaire was sent out to various groups of responders using the social network and email communication. The research lasted for three weeks in which the results were then processed by the computer technology in the MS Excel program. Results: The responses received by the Czech population show an awareness of sport events involving Emirates Airlines in Football, Tennis and Formula 1 racing. The results gathered show there is a greater interest in the Czech population to visit Formula 1 racing. On this basis, the Czech population would like Emirates Airlines to also sponsor winter sports, especially Ice Hockey and Running Races. The Czech Republic population would recommend Emirates Airline to sponsor Czech Ice Hockey or Football Team or Tennis. Respondents also recommended to sponsor some successful Czech...

The aim of the thesis on the topic of measuring customer satisfaction JITONA Inc. in the domestic market is to implement the marketing research using questionnaire survey and the results of the studies also suggest recommendations for its improvement.

The diploma thesis deals with analysis of these modern retail technologies and identifies current knowledge and awareness of consumers. The biggest emphasis is placed on self-checkouts. In the beginning of this thesis are described and explained the theoretical background. In the practical part there is a survey, which consist of the questionnaire research, the observation and the structured interviews. Based on these three methods there is identified how consumers and retailers perceive these technologies. The conclusion contains the evaluation of gathered information and the presentation of some options for improvement.

The aim of this diploma thesis was to compare the way the Oberbank AG trademark is perceived by the public and by the employees of the company and, using the analysis and comparison of the perception, to suggest a possible change in the company?s way of communication.