The fabric of the workforce is changing. Indeed, domestic managers are working with an increasingly multicultural workforce at home while managers who travel abroad often work with people from multiple cultures. Concurrently, managers are often required to work with people in organizations that span across geographic boundaries, located in various time zones, relying mainly on information technology. However, empirical guidelines to train managers facing these challenges are scant as management typologies fall short when it comes to identifying the skills needed for simultaneously working with people from multiple cultural backgrounds.The goal of this study was to identify a repertoire of multicultural managerial competencies for work at home and abroad, in face-to-face contexts and via the use of technology. Using competency modeling as a conceptual framework, we enlisted the help of 20 mid- to upper-level managers who were invited to participate in individual behavioral event interviews to discuss positive and negative critical incidents and to answer questions grounded in job analysis. Data was analyzed using thematic (content) analysis based on a mixed method, a process that mostly illustrated the emergence of new competencies. ATLAS.ti was then used to code transcripts and to cross-reference behaviors according to emerging competency categories. Managers were then invited to validate the relevance of the initial version of the typology and to confirm that no competencies or related behaviors were missing.The resulting Multicultural Managerial Competency (MMC) typology, outlining five competence categories that combine 12 competencies along with their 71 corresponding behavioral indicators, makes both theoretical and practical contributions while offering flexibility for application. Indeed, the MMC typology illustrates an overlap between management and intercultural/cross-cultural literature, confirming that managers in multicultural contexts are called upon to invest in the management of trusting relationships, in distance management, as well as in expatriate management. Multicultural elements also permeate classic business and team functions thereby giving management requirements a new form. In terms of practical applications, the MMC typology provides concrete behavioral indicators for managers to use as guidelines for competence and serves to inform the creation of university curricula in international management.

Dans ces travaux de recherche, nous proposons une méthodologie de l’approche Lean prenant en compte les aspects socioculturels dans un contexte globalisé. Cette méthodologie englobe à la fois des éléments culturels et techniques du Lean (facilitateurs et outils), afin de répondre aux besoins concurrentiels des organisations. Pour atteindre cet objectif, un sondage a été réalisé auprès de 115 gestionnaires originaires de différents pays. Ce sondage a permis d’évaluer l’intégration de facilitateurs Lean dans les entreprises et d’analyser les relations entre les facilitateurs Lean et les dimensions culturelles. Les résultats d’analyse quantitative du sondage nous ont fourni des aspects clés pour l'élaboration de la méthodologie. / In this research, we propose a methodology of Lean approach taking account socio-cultural aspects in a globalized context. This methodology relates the culture and Lean technical elements (enablers and tools), in order to meet competitive needs of the organization. To achieve this goal, a survey was conducted among 115 managers from different countries. The survey had assessed the integration of Lean enablers in companies and to analyze the relationships between Lean enablers and cultural dimensions. Quantitative analysis of surveys has helped develop an implementation methodology.

Masters´s thesis is analysing through questionnaires and conversations experience of management of the companies in the Czech Republic in the area of intercultural communication and intercultural training. It contains suggestions which will lead to rise of labour productivity in the companies doing business in the multicultural environment.

The diploma thesis deals with problems of human resource management in a multicultural environment of the IT company. In addition to theoretical findings, human resource practices in this company will be analyzed. The aim of the work is to propose such solutions in the field of HR that will lead to greater efficiency of the company.