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  • About
  • The Global ETD Search service is a free service for researchers to find electronic theses and dissertations. This service is provided by the Networked Digital Library of Theses and Dissertations.
    Our metadata is collected from universities around the world. If you manage a university/consortium/country archive and want to be added, details can be found on the NDLTD website.
261

Analysis of municipal demarcation on financial non-viability of the Vhembe District Municipality

Raseala, Promise Sibusiso 12 January 2020 (has links)
This study investigates whether municipal demarcation addressed the challenge of financial non-viability in the Thulamela and Makhado local municipalities and the Vhembe District Municipality. The study also seeks to establish the main causes of demarcation disputes and whether the Municipal Demarcation Board (MDB) consulted the villagers in the Vuwani and Malamulele areas. The study examines whether financial viability is the sole or core factor in determining municipal boundaries. The study opted for a mixed-methods research approach using positivism and interpretivism research philosophies, including key informant interviews with municipal officials of Thulamela and Makhado local municipalities and the Vhembe District Municipality and a survey of households in the Vuwani area (previously under Makhado Local Municipality) and the Malamulele area (previously under Thulamela Local Municipality). The data were complemented by documentary analysis, including annual reports, financial statements, literature review, and legislation pertaining to financial management and local government. The study provides empirical insights into the relationship between municipal boundary demarcation and financial viability. It suggests that municipal boundary demarcation did not address the challenge of financial non-viability in the Vhembe District. The study also provides that the MDB did consult the villagers of the Vuwani area and that the main causes of demarcation disputes were the location of the newly established Collins Chabane Local Municipality. The study recommends that the South African government and the MDB should consider other factors provided for in the Local Government: Municipal Demarcation Act when demarcation decisions are made and that financial viability cannot be used to trump other factors in the restructuring of local government. The implications of this is that the government must address service delivery challenges in the Malamulele and Vuwani areas and that municipal demarcation cannot be used as a solution for financial challenges, especially in rural municipalities. The study includes implications that the MDB can explore other methods to foster stakeholder engagement and public participation. The study contributes to the body of knowledge within the sub-area of financial viability and public participation in the discipline of Public Administration and Management. / Public Administration and Management / D. Phil. (Public Administration and Management)
262

An investigation into citizens' trust in service delivery in Makhado Municipality, Limpopo Province, South Africa

Nefale, Mashangu Daphney January 2019 (has links)
Thesis (MPAM.) -- University of Limpopo, 2019 / The purpose of the study was to investigate citizens’ level of trust in service delivery in Makhado Municipality by assessing the relationship between the performance of local government and the level of trust of citizens in the Municipality. In addition, the study sought to establish whether citizens’ involvement in decision-making in local government has an effect on their level of trust; and to establish the approaches which are important to improve citizens’ trust in local government. Data was collected through a questionnaire which was administered to 100 residents of Makhado Municipality. The findings of the study revealed that the citizens of Makhado Municipality do not trust in the service delivery in the Municipality. Residents are dissatisfied with most of the services they are receiving from the Municipality. It was determined that water shortage is the biggest problem in the Municipality, and residents spend days without water which poses serious risks to their health. Housing provision is another area that residents are displeased with. There is no transparency in the allocation of RDP houses, nepotism and corruption are rife and the quality of these houses is also poor. The area of roads and storm water supply is also of concern. Roads and streets in the municipality are in a bad state with potholes everywhere. Some roads and streets that were tarred have been turned into gravel roads, gravel roads in villages are also in a bad state of disrepair because they are not consistently maintained. The findings further revealed that service delivery challenges in the Municipality are caused by a lack of consultation and leadership, as well as corruption and if these three factors are addressed, service delivery will improve and trust would be fostered amongst citizens. This study recommends that the Municipality should develop its own anti-corruption strategies; invest in research and form partnerships with tertiary institutions; improve public participation and consultation; and collaborate with other government departments. Unfortunately, the research findings cannot be generalised to other municipalities since they differ in terms of categories and responsibilities. Nonetheless, some ideologies of the recommendations can be applied to other municipalities.
263

Assessing the non-payment of service charges and its effects on service delivery in Elias Motswaledi Local Municipality

Rahlagane, Koketso Gladys January 2021 (has links)
Thesis (MPA.) -- University of Limpopo, 2021 / The aim of this study was to assess the impact and the effect of non–payment of municipal services on service delivery in the Elias Motsoaledi Local Municipality. The municipalities as the lowest part of Government are responsible for delivering basic services like water supply, electricity, road maintenance, refuse collection and sanitation to communities. Legislation permits municipalities to charge for services rendered. The study adopted the qualitative and quantitative research methods for data collection and analysis. Households in the selected villages (Motetema, Tambo and Groblersdal), were randomly selected to participate in the study and also the officials from the Elias Motsoaledi Local Municipality. Non-payment of municipal services is a great challenge in South African local government and threaten the financial viability and proper service delivery. Communities are protesting daily in service delivery outcries. The municipalities are struggling to collect revenue; they basically depend on the grants from the national Treasury. This dissertation probes the nature of non-payment of municipal services, its impact on service delivery and the methods used to tackle non-payments and to recommend the workable solutions. The findings of this study reveal that indeed revenue collection and non-payment of municipal service charges is a challenge in Elias Motsoaledi Local Municipality and it is having a dire impact on effective service delivery. This is due to unwillingness to pay for service charges, unemployment, poor quality services, low income amongst other challenges. Thus, the municipality is unable to generate adequate revenue to deliver better services. The study, therefore, gives recommendations on how the Municipality can improve revenue collection and mitigate non-payment of service charges
264

Kostnads- och klimatpåverkansanalys vid anskaffning av kontorsmöbler : - En fallstudie av fyra scenarier utifrån Söderhamns kommuns förutsättningar

Göthe, Joakim, Helgesson, Andreas January 2023 (has links)
Parisavtalets målsättning om att hålla temperaturökningen på jorden väl under 2°C såväl som målsättningar inom EU och Sverige att ställa om till cirkulära affärsmo-deller för att minska utsläppen av växthusgaser är fantastiska planer. Ändå kastas det omkring en miljon möbler årligen inom Europa. Kontorsmöbler är en produktgrupp som lämpar sig väl att cirkulera och genom cirkulära affärsmodeller som försäljning av återbrukade möbler och möbelpooler kan kontorsmöblernas livslängd förlängas. Både klimatpåverkan och resursanvändning kan reduceras när en cirkulär affärsmo-dell används. Den offentliga sektorn upphandlar i huvudsak nytillverkade kon-torsmöbler trots att återbruk kan spara både pengar och minska miljöbelastningen.I Söderhamns kommuns kretsloppsplan finns en indikator på att kommunen ska minska inköpen av nya kontorsmöbler med 20% till år 2025 (jämfört med år 2021). Söderhamns kommun har en möbelpool som tar emot möbler från kommunens in-terna verksamheter och distribuerar möblerna dit behov finns inom kommunen. I Söderhamns kommun saknas underlag på om det är kostnads- och klimatpåverkans-effektivt att använda sig av cirkulära affärsmodeller vid anskaffning av kontorsmöbler och så vitt vi vet har det inte tagits hänsyn till samhällsekonomiska effekter i liknande studier.Denna fallstudie jämför i fyra olika scenarier kostnader samt klimatpåverkan vid an-skaffande av kontorsmöbler med Söderhamns kommuns förutsättningar. Scenario 1 består av nyinköp, scenario 2 består av begagnade inköp och scenario 3 består av in-terncirkulering via en möbelpool. I scenario 4 redovisas kostnaderna för kontors-möblerna med kommunekonomiska effekter i form av minskade kostnader för för-sörjningsstöd och ökade skatteintäkter, medan klimatpåverkan är densamma som i scenario 3.Syftet med studien är undersöka vilket scenario som har lägst kostnads- samt klimat-påverkan. Datainsamlingen bestod av vetenskapliga artiklar, statistik från möbelpoo-len i Söderhamns kommun, miljövarudeklarationer (EPD) för utvalda kontorsmöb-ler, rapporter samt information från websidor. Resultatet visar att interncirkulation av kontorsmöblerna med en kommunekonomisk effekt har lägst kostnad och klimat-påverkan. / The Paris Agreement objective to keep the temperature increase on earth well be-low 2°C as well as goals within the European Union and Sweden to switch into cir-cular business models to reduce greenhouse gas emissions are great plans. Neverthe-less, around one million pieces of furniture are thrown away annually in Europe. Office furniture is a product group that is well suited to circulate, and the lifespan of the office furniture can be extended through circular business models such as the sale of used furniture and furniture pools. Use of material resources as well as cli-mate impact can be reduced when a circular business model is used. The public sec-tor procures newly manufactured office furniture, even though reuse can save money as well as reduce the environmental impact.In the cycle plan of Söderhamn municipality there is an indicator that the municipal-ity should reduce the purchase of new office furniture by 20% by the year 2025 (compared to 2021). The municipality of Söderhamn has a furniture pool that re-ceives furniture from different departments within the municipality and distributes the furniture wherever there is a need. In the municipality of Söderhamn there is a gap of knowledge whether using circular business models to purchase office furni-ture is effective in terms of impact on costs and climate, and as far as we know, soci-oeconomic effects have not been considered in similar studies.This case study compares costs and climate impact when office furniture is pur-chased within Söderhamn municipality conditions in four different scenarios. Sce-nario 1 consists of new purchases, scenario 2 consists of second-hand purchases and scenario 3 consists of internal circulation by a furniture pool. In scenario 4, the of-fice furniture costs take consideration to municipal economic effects in the form of reduced social security costs and increased tax revenue, while the climate impact is the same as in scenario 3.The purpose of the study is to investigate which scenario has the lowest cost and cli-mate impact. The data collection consisted of scientific articles, statistics from the furniture pool in Söderhamn municipality, environmental product declarations (EPD) for selected office furniture, reports, and information from websites. The re-sult shows that internal circulation of the office furniture with a municipal economic effect has the lowest cost and climate impact.
265

Challenges of financial sustainability in a rural municipality : the case of the Musina Local Municipality in the Limpopo Province of South Africa

Tshikhundamalema, Vhutshilo Jane January 2022 (has links)
Thesis (MBA.) -- University of Limpopo, 2022 / Local governments have been identified as the main catalyst for service delivery provisions. However, challenges, such as capacity and lack of financial sustainability, means many municipalities struggle to meet this obligation. This study sought to evaluate the challenges the Musina Local Municipality faces in their attempt to manage their finances for financial sustainability. The study adopted a quantitative approach. A structured self-administered questionnaire was employed as a data collection tool from sampled respondents. Statistical Package for Social Sciences (SPSS) was used to analyse the gathered data. The findings of this study indicate that the main challenge confronting the Musina Local Municipality was the low revenue collection. This is mostly as a consequence of community members’ inability to pay for services due to their unaffordability. The findings reveal that the Musina Local municipality made most of its revenue income from property rates, services charged on tariffs and fines. As such, failure by customers often left it in financial distress. The municipality’s poor financial position leads to other challenges, such as inability to pay creditors, lack of financial reserves, diversion of grant funding to fund the operation deficits. The study, therefore, concludes that the municipality is not financially sustainable. The study recommends that the municipality should develop a sound billing and revenue collection structure and place more emphasis on revenue collection of monies owed to them for amenities rendered.
266

Investigating the causes and impact of infrequent water supply on the wellbeing of communities : a case Greater Tzaneen Municipality, Limpopo Province

Makhubela, Ordnance Jabu January 2022 (has links)
Thesis (MPA.) -- University of Limpopo, 2022 / The provision of clean water and water scarcity are the most critical impediments to sustainable development in municipal water supply. Adequate water supply and sanitation services are essential for health, economic development, and environmental protection. Recognizing the importance of access to a safe and adequate water supply has become the core business of many South African municipalities. Among the major challenges facing local government regarding basic service provision in South Africa are acute problems of institutional capacity, maintenance of existing infrastructure, mismanagement of funds, high levels of corruption, political interference and a lack of public anticipation. There has been public outcry in South Africa about poor performance of municipalities in service delivery. Moreover, a good proportion of service delivery protests relate to municipalities‟ “failure to carry out” the supply of “basic” services like water.” It is against this” backdrop “that the” aim of this “study” was “to investigate the” causes of” infrequent “water” supply “on the” wellbeing “of” communities “in” the Greater Tzaneen Municipality, “Limpopo province. Although local municipalities in South Africa are regarded as the providers of essential services, such as water, to date most of the municipalities still lack the capacity to provide water services to community members across the country.” Greater Tzaneen “Municipality finds it challenging to provide water services to communities within its jurisdiction. To achieve this objective, the researcher utilised a combination of qualitative and quantitative research methodologies with a semi”- structured “questionnaire. The” study finds that the municipality is a water service provider and not as such has no authority in the provision of water to the villages. Moreover, it is found that the infrequent water supply has negative impact on the wellbeing of communities’ as water is a basic need and without it, it deprives the citizens of their dignity as enshrined in “Chapter two of the Bill of Rights of the” South African “Constitution.”
267

The efficacy of integrated development plan implementation towards the enhancement of basic service delivery : case of Mpakeni Village, Mbombela Local Municipality, South Africa

Thabethe, Lifa Rodney January 2023 (has links)
Thesis (M.Dev. (Planning and Management)) -- University of Limpopo, 2023 / The study aimed at investigating the efficacy of the Integrated Development Plan (IDP)‟s implementation to enhance basic service delivery at Mpakeni Village in the Mpumalanga Province. The South African government constitutionally mandates local municipalities, which are the spheres closer to societies, to provide basic services to their constituencies. The South African government has been attempting to address service delivery challenges and existing backlogs bequeathed by the apartheid regime. For this reason, instruments such as the IDP have been formulated to enhance basic service delivery, especially in previously disadvantaged communities. However, in many South African municipalities, such as Mbombela Local Municipality, the IDP is used only as a blue-print rather than a tool to enhance basic service delivery. The study was guided by the Humanistic Paradigm and Systems Theory. It employed both qualitative and quantitative research approaches to investigate the institutional factors that lead to effective IDP implementation. Assisted questionnaires and interviews were used to collect data from the respondents in the Mpakeni Village. The sample of the study was used to select different household respondents and municipal officials. The study involved a total of 70 household respondents and 4 key informants from the municipality. The research findings indicated the lack of capabilities in the municipality, high corruption rate and maladministration, as factors which hindered the improvement of basic service delivery. It was found that many of the residents do not understand what an IDP is all about. This means that many local citizens have little or no knowledge about how basic services are delivered to their communities. It was also found that there is lack of public participation during the IDP process and its implementation. Therefore, the study concluded that IDP implementation does not enhance basic service delivery because of the inexperience of municipal officers, among other things. Consequently, the study recommended that only experienced candidates should be employed to implement the IDP whilst the existing ones should be trained.
268

The influence of organisational culture on service delivery in South Africa : a case of the Tshwane Municipality in Gauteng Province

Sebidi, Khapane Madute January 2022 (has links)
Thesis (Ph.D. (Public Administration)) -- University of Limpopo, 2022 / The New Public Management (NPM) movement brought about by the changes that occurred after the first democratic elections in South Africa in 1994. The changes impact on how the three spheres of government; that is, National, Provincial and Local ought to operate when rendering services to the public. These imperatives inspired this research project. Furthermore, quality service is expected to meet acceptable service standards as promulgated in the Act of Parliament. One of them being the Batho Pele White Paper (White Paper on the Transformation of the Public Service, 1997). Public Administration is governed by principles and values as enshrined in Chapter 10 of the Constitution, Section 195(1). These legislations and related regulations bring competitive public value approach in the running of local municipalities. Locals municipalities are considered drivers of service delivery in the local government sphere, one may call it the engine or heart of Public Administration. This study, therefore, seeks to highlight leadership challenges in South African municipalities from an organisational culture and leadership perspective, with the City of Tshwane Metropolitan Municipality as a research site. This study is guided by the following research questions: Why is service delivery remaining a challenge amidst the existence of regulatory and institutional frameworks in South African municipalities? How can leadership be used to influence change in the municipalities? In South Africa, the local government has undergone numerous reforms, yet elements of bureaucracy are still highly prevalent. Bureaucratic structures like municipalities require leaders and employees with specific behaviours in a particular manner and according to a specific rule. Bureaucracy by its nature limits leaders from being flexible in making decisions that are suitable to address specific issues in different situations while at the same time being compliant with the legislation that governs them. Municipalities are then faced with a challenge of not having flexible and innovative leadership that is willing to boldly take calculated risks to address the challenges of service delivery within the legal framework. This leadership challenge makes it difficult to embed culture change in the public sector. This study posits that there is a need for a culture change to outgrow the outdated bureaucracies in an effort to allow for flexibility, innovation in leadership to ease the tension between these bureaucracies and have the desire to provide quality service while being compliant with the legislation. This research argues that organisational culture is tied to leadership traits when attempting to address service delivery challenges in South African municipalities. A responsive and accountable culture should model the values and principles of the Constitution without fear or favour, and make realistic cost-effective and visible change that will address the imbalances of apartheid municipal system of government. This research has it that leadership influences culture and supports and operationalises it. As much as it acknowledges other theories of leadership in the context of the current diverse challenges that municipalities confront, this study perceives that the contingency theory stands out. The contingency theory allows innovation and flexibility for different situations. It is not rigid and allows for the internal and external adaptation of culture that is effective and suitable for different situations. One size does not fit all in the application of the contingency theory leadership approach. Municipalities and organisations need leadership that is open to change, encourage and support innovation for its competitiveness and survival. For the success of culture change, leaders of organisations need to change their leadership practices, behaviour, decision making, communicate, and create a conducive environment for new ideas, constructive criticism, responsive and accountable. Kanyane (2014:89) reminds us that “the need to improve performance was underpinned by the State’s acceptance of the municipal service delivery challenges that to access descent municipal services was no longer a privilege to be enjoyed by a few.” Leaders are agents and catalyst of change. As Schein,2004: 20 puts it, “Leadership and change are two sides of a coin, the one cannot exist without the other.” Further, leaders must walk the talk if they want to lead. Should they fail to manage the sub-cultures in the organisations they lead, those sub-cultures will end up managing the overall organisational culture. Municipalities and organisations need leaders who are keen to introduce effective culture change that is results-oriented. The stability of effective culture change comes through feedback from the environment and not from the leader because the recipient of service shall have experienced it (Kuppler & Schein, 2016 / National Institute for the Humanities and Social Sciences (NIHSS) and South African Humanities Deans’ Association (SAHUDA)
269

Äldreomsorg i den digitala tidsåldern : En kvalitativ undersökning om användning av digital teknik inom äldreomsorgen / Elderly care in the digital age

Lundqvist, Vendela, Winge, Karl January 2024 (has links)
This bachelor's thesis explores the integration of digital technology in elderly care, specifically nursing homes, within a medium-sized municipality in Sweden. The aging global population presents significant challenges, notably in elderly care where digital technologies are increasingly being utilized to enhance residents' quality of life and streamline operations. This qualitative study employed semi-structured interviews with municipal employees to examine how digital technologies are utilized, the attitudes of decision-makers towards these technologies, and the challenges and opportunities associated with their implementation. Findings indicate that digital technologies can potentially improve mental health, social interactions, and the overall well-being of elderly residents. However, the study also identifies significant barriers, including insufficient training of staff, procurement issues, and the lack of robust infrastructure, which hinder effective implementation. The results underscore the need for strategic planning and further research to effectively integrate digital solutions in elderly care settings, aligning technological advancements with the practical needs and capabilities of the elderly population.
270

The role of leadership in implementing service delivery initiatives: a case study of Buffalo City Municipality

Mthembu, Bhekisisa Jacob January 2012 (has links)
In terms of the South African Government Structure, Local Government is entrusted with the service delivery mandate. Furthermore, Local Government, being the closest sphere of government to the people, is expected to enhance service delivery to the communities within its jurisdiction. Local Government has for the past four years, undergone numerous transformation processes, ranging from Local Authorities, to Transitional Local Councils and to Municipalities. Having mentioned that, Buffalo City Metropolitan Municipality, in particular, has recently acquired metropolitan status, which requires another transformation protocol. At the same time this automatically raises the bar on the service delivery expectations by the communities. In general, Local Government has been extensively supported by the National and Provincial Governments to deliver superior services to communities. This has happened through numerous pieces of legislations such as the Municipal Structures Act 117 of 1998, the Municipal Systems Act 32 of 2000, the Municipal Finance Management Act 56 of 2003 and the Constitution of the Republic of South Africa, act 108 of 1996. In 1997, the South African Government introduced a White Paper on the Transformation of the Public Service. This was to re-emphasis on the performance enhancing role of both the political and administrative leadership in the implementation of service delivery mandates. The need was identified that communities require an assurance that their needs are taken care of by the leadership of the municipalities. It is therefore the role of leadership to ensure effective implementation of service delivery initiatives and to promote a culture of performance among the administrative officials of the municipality. The aim of this study is to critically investigate the role of leadership: A case study of Buffalo City Metropolitan Municipality (BCMM), with the view that BCMM is considered one of the high capacity municipalities within the Eastern Cape Province. During the literature review, it became evident that different people and scholars, dating back in the early 90’s, view leadership in different forms. In sourcing the information for this research, structured interviews were conducted with five Directors, five Executive Mayoral Councillors and five Ward Councillors. The interviews were an extensive consultation process which resulted in over 30 hours of engagement with research participants, with an average of 2 hours per structured interview. A four week period was allocated and effectively utilised for this exercise. The research provides recommendations for further research on other related components of the subject such as the intended role as compared to the current role fulfilled by both administrative and political leadership, and suggested solutions to the current problems in Municipalities, in order to ensure their sustainability within Local Government. The research findings identified the need for the leadership to take the leading role in service delivery initiatives in order to address the service delivery challenges in local government. Political leadership need to enhance the public participation process to ensure the community is on board regarding the progress of their respective projects and planning processes.

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