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Arbeit im Call-Center Tätigkeitsstrukturen, Belastungen und RessourcenTimm, Elke January 2003 (has links)
Zugl.: Wuppertal, Univ., Diss., 2003
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The role of attributional style in a call centre environment this thesis is submitted in partial fulfilment of the degree of Master of Business (Marketing Major), submitted to Faculty of Business, Auckland University of Technology, November 2003.Fulcher, Patricia Ann. January 2003 (has links) (PDF)
Thesis (MBus) -- Auckland University of Technology, 2003. / Also held in print (65 leaves, 30 cm.) in Wellesley Theses Collection (T 658.812 FUL)
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Arbeit im Call-Center : Tätigkeitsstrukturen, Belastungen und RessourcenTimm, Elke January 2007 (has links)
Zugl.: Wuppertal, Univ., Diss., 2003
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Increasing customer satisfaction through employee satisfaction in a call center environmentLeah, Susan. January 2005 (has links) (PDF)
Thesis, PlanB (M.S.)--University of Wisconsin--Stout, 2005. / Includes bibliographical references.
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Erfassung der Stressoren und Stressabbau im Call Center : eine empirische Untersuchung zur Wirksamkeit eines Interventionsprogramms am Beispiel eines Inbound Call Center /Koch, Axel. January 2005 (has links)
Universiẗat, Diss., 2004--Dortmund.
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A psycho-social intervention/organizational development plan for a mid-sized call centerStreets, Nicole L. January 2006 (has links) (PDF)
Thesis PlanB (M.S.)--University of Wisconsin--Stout, 2006. / Includes bibliographical references.
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House Roll Call DataStewart, Charles 24 June 2005 (has links)
Data taken directly from the web sites of the House and Senate and massaged into usable form. Data are organized by session. Displayed by Congress number, session, and file type. So hou1012 would be data from the house, 101st congress, 2nd session. Code=codebook, Summ= summary file, and Notes= miscellenous notes
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Senate Roll Call DataStewart, Charles 24 June 2005 (has links)
Data taken directly from the web sites of the House and Senate and massaged into usable form. Data are organized by session. Displayed by Congress number, session, and file type. So sen1012 would be data from the senate, 101st congress, 2nd session. Code=codebook, Summ= summary file, and Notes= miscellenous notes
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Dynamic contact centers with impatient customers and retrialsHenken, Kirsten January 2007 (has links)
Zugl.: Hannover, Univ., Diss., 2007 / Hergestellt on demand
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Outsourcing v komerční pojišťovněMinářová, Jana January 2011 (has links)
No description available.
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