The purpose of this dissertation is twofold: first, this research aims to contribute to the understanding of the roots of public service motivation and explore whether it is appropriate to ground the public service motivation concept in institutional theory; second, this research will analyze the relationship between altruism, public service motivation, empathy levels, and prosocial behavior. The field of public administration has witnessed a proliferation of research in public service motivation, both internationally and across the United States. A substantial amount of research has been conducted at the federal and state levels on public service motivation, leaving the local level of government largely underrepresented. Researchers have developed and refined measurement techniques for the public service motivation construct and have extensively examined the consequences of public service motivation as they pertain to public management techniques and approaches. However, the role institutions play in the development of public service motivation is largely unexamined. Additionally, the impact of public service motivation on prosocial behavior has not been thoroughly examined. This research attempts to fill these gaps in the literature. Using data derived from survey responses from 903 employees of ten local governments in Mississippi, this research examines an underrepresented group in public service motivation literature. This research analyzes the role that various institutional antecedents play in the development of public service motivation among local government employees, finding that four out of the seven institutional antecedents studied were significant: educational level, parenting status, parental modeling, and spirituality. It also analyzes the impact of public service motivation, empathy, and altruism levels on the prosocial behavior of local government employees in society. Results show that public service motivation is positively correlated to prosocial behavior; whereas empathy and altruism are not statistically significant.

The purpose of this study was to examine the relationship between language skills and prosocial behavior in 37 children with language impairment (LI) and 37 typically developing peers matched for age (ranging from 6;11 to 11;1 years). The influence of gender on this relationship was also considered. Three different subtests of the Comprehensive Assessment of Spoken Language (Carrow-Woolfolk, 1999) were used to evaluate language ability in the areas of language comprehension, language production and pragmatic judgment skills. The Teacher Behavior Rating Scale (C. H. Hart & Robinson, 1996) was used to evaluate prosocial behavior. The current study replicated previous research by documenting that children with LI demonstrate significantly poorer prosocial behavior skills than do typically developing peers. Children with LI also performed significantly more poorly on the three language subtests of paragraph comprehension, syntactic construction, and pragmatic judgment skills compared to typical peers. No significant gender differences were noted on any of the comparisons. Multiple regression analyses were used to evaluate the relationship between the three language subtests and prosocial behavior in the group with LI compared to the typical group. Results for both groups indicated that paragraph comprehension, syntactic construction, and pragmatic judgment skills were not significant predictors of prosocial behavior when used in combination or independently. Results suggest that language alone cannot predict prosocial behavior in children with LI or typically developing children.

This study examined the relationship between marital conflict, parenting, and adolescent prosocial behavior. Parents and one target child from two-parent families (n = 330) responded to questionnaires regarding levels of marital conflict, parenting behaviors, and child prosocial behavior. Using structural equation modeling, results indicated that one dimension of parenting, warmth and connection, mediated the relationship between marital conflict and child prosocial behavior. Group comparisons did not find significant gender differences. The significance on parent-child connection is discussed along with clinical implications.

While there has been research published on social withdrawal during childhood, little work has been done on the effects of social withdrawal during emerging adulthood. Since emerging adulthood is a time of transition and initiation to new environments and social contexts, it would be expected to be a time of great anxiety for individuals predisposed to social withdrawal (shyness). Shyer emerging adults are at risk for internalizing behaviors, lowered self-concept, and delayed entry into romantic relationships, therefore, they may also be more challenged when it comes to enacting prosocial behaviors. In addition, the inability to self-regulate emotions may mediate this relationship. This study utilized a sample of 774 college students (538 women, 236 men; 79% Caucasian; M = 20 years old) to test these hypotheses. Results showed that emerging adults who were more socially withdrawn were less likely to exhibit prosocial behaviors toward strangers, friends, and family members. In addition, results showed that the inability to self-regulate emotions, or cope, mediated this relationship in all cases. Implications include the salience of emotional self-regulation as a prerequisite to prosocial behavior directed toward multiple others and the possibly detrimental influence of shyness on relationship and community involvement during emerging adulthood.

Current research shows that grandparents have made significant contributions to at-risk families. However, few studies have examined the benefits of grandparenting in non-at-risk populations. This study considered whether emotional involvement with a grandparent is associated with prosocial behavior in adolescent grandchildren and examines the mediating role of empathy and perspective taking. A longitudinal sample of 500 participants were taken from waves two thru five of the Flourishing Families Project (FFP) and used to construct a latent growth curve model. Results indicate that emotional involvement with a grandparent was positively linked with initial levels of prosocial behavior in grandchildren. Furthermore, results indicated that empathy and perspective taking partially mediated the connection between grandparent's involvement and the initial levels of prosocial behavior in their grandchildren. Discussion focuses on the distinct contribution grandparents give to families.

Indiana University-Purdue University Indianapolis (IUPUI) / Rising economic inequality has become a widespread trend and concern in recent decades. Economic inequality is often associated with pernicious consequences such as a decrease in individual health and social cohesion and an increase in political conflicts. Does economic inequality have a negative association with prosocial behavior, like many other aspects of inequality? To answer this question, this dissertation investigates the relationship between economic inequality and prosocial behavior, particularly charitable giving, by conducting three empirical studies. The first study is a meta-analysis on the overall relationship between economic inequality and prosocial behavior. Results from 192 effect sizes in 100 studies show that there is a general small, negative relationship between economic inequality and different forms of prosocial behavior. Moderator tests demonstrate that social context, the operationalization of prosocial behavior, the operationalization of economic inequality, and average age of participants significantly moderate the relationship between economic inequality and prosocial behavior. The second study differentiates between redistributive and non-redistributive charitable causes and examines how income inequality is associated with charitable giving to these two causes in China. Using synthesized data from the China Labor-force Dynamics Survey (CLDS) and official data, this study shows that income inequality has no significant relationship with charitable giving to redistributive causes, but it has a negative association with charitable giving to non-redistributive causes. Of the four moderators, only education significantly moderates the relationship between income inequality and redistributive giving. The third study tests whether and how government social spending mediates the relationship between income inequality and charitable giving. Using the US county level panel data, this study finds there is no significant relationship between income inequality and government social spending as well as between government social spending and charitable giving. Thus, government social spending does not significantly mediate the relationship between income inequality and charitable giving. However, income inequality has a robustly and significantly negative relationship with charitable giving. In sum, this dissertation furthers our understanding of the relationship between economic inequality and prosocial behavior, especially charitable giving. Given the higher economic inequality facing many countries, it is a timely dissertation and has important practical implications.

This dissertation examines what happens when employees witness supervisory abuse in the workplace. In particular, it explores whether-and when-employees will respond to witnessing supervisory abuse of a coworker by engaging in prosocial actions aimed at benefitting the target of abuse. In doing so, it extends work on abusive supervision. Traditionally, abusive supervision research has focused on the impact of abuse on the victim him/herself. However, this work explores the impact of abusive supervision on third party observers. In addition, because abusive supervision represents a form of organizational injustice, this dissertation extends both work on abusive supervision and third party reactions to injustice by considering the positive, prosocial reactions abuse might trigger in employees.

In the hospitality industry, the role of the frontline employee is integral. These employees are the face of the organization and have a strong role in shaping and forming the opinions of consumers by way of their product and service delivery. Therefore, the decisions an employee makes during the product or service delivery is critical in maintaining the relationship with the customer. Employees may be faced with opportunities to better service a customer at the cost of breaking an organizational rule or procedure. When an employee is faced with this dilemma and decides to break the rule on the behalf of the customer knowing the risks involved, this is called prosocial rule breaking. One distinct difference between this concept and general rule breaking is that this is performed as a nonselfish gesture; the employee does not receive any personal benefit. To examine this further, this study investigated the overall propensity to participate in prosocial rule breaking and the impact of the Big Five personality dimensions on prosocial rule breaking. To gain a better understanding of these constructs, a review of literature related to ethical decision making, prosocial behavior, and the five factor theory of personality was conducted. To investigate the research objectives, a purposive sample of frontline employees from a nationally branded restaurant chain completed a four part self-administered questionnaire by answering questions on the five factor personality dimensions through the Big Five Inventory (BFI), a restaurant based scenario followed by Morrison's (2006) prosocial rule breaking scale, a section on demographic information, and an open ended section for qualitative comments. Overall, three-hundred and five (305) usable questionnaires were completed and interpreted. The results demonstrated that this sample of restaurant employees revealed a moderate propensity for prosocial rule breaking. Moreover, the results revealed that the Agreeableness dimension is the most common personality dimension for this group of restaurant employees, but the Conscientiousness domain was the best predictor of one's propensity not to participate in prosocial rule breaking. The implications for managers from this study indicate a need for managers to recognize and encourage prosocial behaviors from their employees. They also need to understand which personality domains contribute to prosocial behavior, which can ultimately have implications for hiring, selection, and training.

Volunteering has been demonstrated to increase various outcomes of health and well-being. However, it has not been utilized as a therapeutic tool for transitional aged youth (TAY), who demonstrate disparate outcomes in various areas of health and well-being. The author hypothesizes that engaging in volunteering with application of the “8 C’s” framework will lead to improved well-being and empowerment. The author designed We Rise by Lifting Others (WRBLO), a nine-week program to engage TAY in volunteering while incorporating opportunities to experience the “8 C’s”: Control, Choice, Confidence, feeling Capable, Connection, Community, being Cared for by others, and Caring for others. In addition to the “8 C’s”, key components of WRBLO include participating in a weekly volunteer project, virtual group meetings, peer and mentor support from others with lived experience in the foster care system, and opportunities for skill building. This innovative program aims to increase well-being and empowerment outcomes for TAY and provide evidence that volunteering can be an effective tool for marginalized communities.

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