Typescript. / Thesis (Ph. D.)--University of Hawaii at Manoa, 1984. / Bibliography: leaves 182-185. / Microfiche. / lMaster negative: Microfiche MS33168. / ix, 185 leaves, bound ill. 29 cm

Thesis (M.A.)--University of Hong Kong, 2002. / Includes bibliographical references (leaves 55-57).

Thesis--PlanA (M.S.)--University of Wisconsin--Stout, 1999. / Includes bibliographical references.

Thesis (M.A.)--University of Hong Kong, 2002. / Includes bibliographical references (leaves 55-57) Also available in print.

published_or_final_version / Literary and Cultural Studies / Master / Master of Arts

No description available.

M. Tech. Tourism and Hospitality Management / The focus of this study was to determine tourists' preferences of the content of packaged tours in the Mahikeng area. Packaged tours are designed without really knowing whether such tours will be purchased. The preferences of tourists differ in terms of all the components of tourism incorporated into packaged tours. Preferences can be influenced by the reasons of travelling. Tour operators play a significant role in designing and selling tourism packages. It is therefore crucial for them to recognise the preferences of current and potential customers. Knowing tourists' preferences before crafting tour packages will enable tour operators to save money and will also contribute to the successful selling of packaged tours.

Statistikos duomenys liudija apie didėjantį turizmo paslaugų teikimo srityje atsirandančių visuomeninių santykių aktualumą. Vis aktualesnis tampa ir tinkamas šių visuomeninių santykių teisinis reglamentavimas. Šio darbo tikslas - įvertinti turizmo paslaugų teikimo teisinio reglamentavimo turinį, specifiką bei veiksmingumą Lietuvos Respublikoje. Darbe analizuojami pagrindiniai teisės norminiai aktai, reglamentuojantys turizmo paslaugų teikimą Lietuvoje, trumpai aptariant jų reglamentavimo sferą, pagrindines nuostatas, jų tikslus, tarptautinių ir Europos Sąjungos teisės norminių aktų ryšį su nacionaline teise. Daug dėmesio skiriama praktiniam turizmo paslaugas reglamentuojančių normų įgyvendinimui. Teisės aktai aptariami atskleidžiant su jais susijusias turizmo paslaugų teikimo aktualijas bei teismų praktiką šioje srityje. Lietuvos įstatymų normos lyginamos su kaimyninių Baltijos ir Skandinavijos bei Vokietijos šalių teisės norminiais aktais, vertinamas Europos Sąjungos teisės normų perkėlimas į nacionalinę teisę. Darbe nagrinėjimui pasirinkti opiausi praktikoje klausimai, svarbūs tiek turizmo paslaugų teikėjams, tiek gavėjams. Pasitaikantys teisės normų pažeidimai, skirtingas teisės normų interpretavimas, kartais pačių teisės normų netobulumas lemia ginčų tarp sutarties šalių atsiradimą. Darbas užbaigiamas turizmo paslaugų teikimą reglamentuojančių teisės normų įgyvendinimo užtikrinimo mechanizmo nagrinėjimu. Apibendrinant darbe išdėstytą medžiagą daroma išvada, kad turizmo... [toliau žr. visą tekstą] / Statistics reflect the growth of the importance of the social relations stemming from the field of the provision of tourist services and leads to the growth of relevance of the proper legal regulation of these social relations. The main object of this study is to estimate the substance, peculiarities and effectiveness of the legal regulation of the provision of tourist services in the Republic of Lithuania. Main legal acts that regulate the provision of tourist services in Lithuania are analyzed in the study. Flied of regulation of these legal acts, most important provisions, their evolution, objects, interconnections between national, international law and law of the European Union are discussed. A lot of attention is paid to the research of practical implementation of the legal norms. Legal acts are discussed in the light of the related topicalities and decisions of the courts in the field of the provision of tourist services. Lithuanian legal norms are compared with neighbouring Baltic, Scandinavian and Germany countries legal norms, European Union legal norms transference to the national law is estimated. Topical issues from the practice of the provision of the tourist services, important both to the providers of the servines and to the consumers are chosen to examine. Contraventions, different interpretation and sometimes imperfection of the very legal norms lead to the legal disputes between the parties of the contract. The study is finished with the review of the... [to full text]

Protection of consumers - customers against the insolvency of tour operators - in EU law This thesis examines the legal regulation of consumer protection in the cases of the bankruptcy of travel agencies. In the event of the insolvency of a travel agency, a problem arises as to who will ensure that the consumers are repatriated from summer resorts and their expenses for the unperformed travel services are reimbursed. This issue was first dealt with by Directive No. 90/314 on package travel. The Directive 90/314 will be analyzed in the second chapter of this paper. The Directive leaves a large margin of discretion for national legislators as to how they achieve the required consumer protection standard. However, the EU Member States must ensure that consumers recover the entire loss they have incurred due to the failure of tour operators to provide services. The Member States have come up with a number of implementation solutions - e.g. insurance of the guarantee for the case of insolvency, bank guarantee or guarantee fund of the travel operators. This implementation into national legal systems is described in the third chapter of this thesis. That chapter further introduces the Czech implementation affected in Act No. 159/1999 Coll. This Act has opted for insurance of travel agencies as the means...

Konkurrensen bland svenska företag har ökat markant under de senaste åren, vilket har inneburit att deras utbud blivit allt mer likartade. Digitaliseringen har i synnerhet intensifierat konkurrensen inom resebranschen, vilket har bidragit till att företag istället söker att särskilja sig genom immateriella fördelar och varumärkesdifferentiering. För att varumärken ska lyckas med sin varumärkesdifferentiering krävs det att konsumenter är involverade i varumärkena och deras erbjudanden. Med anledning av detta var syftet med studien att få en förståelse för hur konsumenters involvering i resande generellt och produktkategorier påverkade deras möjlighet att särskilja turistiska varumärken. I denna studie användes följaktligen teorier som behandlade involvering och varumärkesdifferentiering. För att få en förståelse för konsumenters involvering i resande och produktkategorier tillämpades teorierna varaktig involvering och produktkategoriinvolvering. För att få kunskap kring konsumenters förmåga att särskilja varumärken ifrån varandra användes Customer-based Brand Equity. Utifrån detta ansågs en kvalitativ metod bäst lämpad för att undersöka fenomenet och vidare genomfördes fyra semistrukturerade fokusgruppintervjuer. Resultatet från intervjuerna visade initialt att konsumenterna var involverade i resande och de uttryckte således starka tankar och åsikter om varumärkena vilket följaktligen innebar att konsumenterna kunde särskilja varumärkena. Det visade sig dock att detta inte stämde överens med verkligheten, då det uppdagades att konsumenterna faktiskt var ovetande om vilket varumärke de senast använde sig av. Trots en hög involvering i resande generellt, uppvisade de en låg involvering gentemot produktkategorin vilket bidrog till att konsumenterna faktiskt inte kunde särskilja varumärkena. / The competition amongst Swedish companies has significantly increased in recent years, which has contributed to the their increasingly similar offers. The digitization has particularly intensified the competition within the travel industry, which in turn has contributed to companies trying to distinguish themselves through intangible assets and brand differentiation. Forbrands to succeed with their brand differentiation, it requires that consumers are involved with the brands and their offers. Therefore, the aim of this study was to gain an understanding of how consumers involvement affected their ability to distinguish touristic brands. Hence, theories that addressed involvement and brand differentiation were used in this study, to gain an understanding of consumers involvement intraveling and product categories, and thus their ability to distinguish between brands. A qualitative method was therefore used, and four semi-structured focus groups were conducted.The conclusions of this study initially displayed that the consumers should be seen as highly involved in traveling in general, further more they also expressed strong thoughts and feelings about the brands, which implied that the consumers were able to distinguish the brands. However, it was later revealed that the consumers in fact, were not able to differentiate the companies. Although consumers were perceived ashighly involved in traveling, they showed low involvement towards the product category, which contributed to their inability to distinguish the brandsfrom one another.