Aim of the study. To evaluate patients’ attitude towards the accessibility of primary odontology care and their satisfaction with the services in public health care institution. Investigation methods. The patients were questionared in Odontology department for primary health care of public institution Kaunas “Kalniečių“ policlinic. 230 questionnaires were delivered, 198 respondents answered the questions (response rate 86%). Statistical data analysis was carried out on the basis of program package SPSS 10.0. Correlation between peculiarities was estimated according to the Chi square criterion test (χ2). The hypothesis concerning the comparison of two independent variables average was tested on the basis of Stjudent ( t ) criterion. Correlation strength among range variables was tested on the basis of Spearman correlation coefficient. As the basis for hypotheses checking was chosen significance level equal to 0,05 or less. Results. The majority of respondents evaluated primary health care odontolgy department from the financial point of view, communication and organization as satisfactory. The bigger part of respondents did not face any problems in: fee for odontology materials (73,2%), arrival to doctor – odontologist (66,5%), 79,2% claimed having had a possibility to select a doctor, 42,8% of the respondents had to spend up to 10 minutes at the receptionists’, while 42,3% of them spent at the receptionists from 10 to 15 minutes. Some accessibility specimen had a primary... [to full text]