The research develops a framework for the evaluation of automotive supply chain performance in China. In addition, the research presents indications from a study of Chinese automotive companies with regards to their evaluation and attempts to propose some alternatives for future improvement.

Effective internal communication is an important factor for organizational success. Organizations need to evaluate and improve their internal communication especially in an increasingly difficult and competitive economic environment. In this regard, measurement instruments enable organizations to monitor communication effectiveness of internal communication systems (Ruck & Welch, 2012). The focus for this study will be the concept of internal communication within an organization. In order to establish and identify the purpose of the study a literature review was        performed that examined the existing research within the field.The purpose of this study is to investigate the factors that influence the effectiveness of internal communication from the employee perception at the logistic department of Electrolux. Three research questions were then conducted in order to answer the purpose. The study has been conducted through a case study in the form of in-depth interviews. The study was carried out through 11 interviews with employees from the logistic department of Electrolux Laundry System AB in Ljungby. In the current business environment a formal way of strategically handle the              communication that is practiced within an organization is needed in relation to higher competitive advantage. The study reveals that Electrolux logistic center is not practicing this in any higher degree in accordance to the theory of effective communication. No clear goal regarding communication or measuring communication was identified. In accordance to this practical managerial implication was concluded based on these findings. The presented research model done was suggested to be developed as a further research

The diploma thesis is focused on measuring performance in social services, specifically in contributory organizations. The theoretical part deals with the definition and history of performance measurement as such, the description of the legal form of the contributory organization. Furthermore, the author deals with the definition of indicators, the description of their qualities in terms of the theory of performance measurement and models of performance measurement. In the practical part of the work, the author focuses on measuring performance in the field of care service and focuses on three possible and used indicators in the care service, namely the number of minutes / hours of direct work, the number of working hours and the number of clients. It analyzes these indicators in terms of the demands of performance measurement theory, describing the pitfalls associated with them in measuring performance in the care service and suggesting possible solutions. Keywords Performance measurment, social services, indicator, performance measurement models, balanced scorecard, benchmarking,

The elimination of distribution inefficiencies, occurring due to the timing of customers' orders is an important reason for companies to introduce vendor managed inventory programs. By managing their customers' inventories, suppliers may be able to reduce demand variability and therefore distribution costs. We develop technology to measure the effectiveness of distribution strategies. We develop a methodology that allows the computation of tight lower bounds on the total mileage required to satisfy customer demand over a period of time. As a result, companies will be able to gain insight into the effectiveness of their distribution strategy. This technology can also be used to suggest desirable delivery patterns and to analyze tactical and strategic decisions. Secondly, we study the inventory routing problem with continuous moves (IRP-CM). The typical inventory routing problem deals with the repeated distribution of a single product, from a single facility, with an unlimited supply, to a set of customers that can all be reached with out-and-back trips. Unfortunately, this is not always the reality. We introduce the IRP-CM to study two important real-life complexities: limited product availabilities at facilities and customers that cannot be served using out-and-back tours. We need to design delivery tours spanning several days, covering huge geographic areas, and involving product pickups at different facilities. We develop a heuristic and an optimization algorithm to construct distribution plans. The heuristic is an innovative randomized greedy algorithm, which includes linear programming based postprocessing technology. To solve the IRP-CM to optimality, we give a time-discretized integer programming model and develop a branch-and-cut algorithm. As instances of time-discretized models tend to be large we discuss several possibilities for reducing the problem size. We introduce a set of valid inequalities, called delivery cover inequalities, in order to tighten the bounds given by the LP relaxation of the time-discretized model. We also introduce branching schemes exploiting the underlying structure of the IRP-CM. An extensive computational study demonstrates the effectiveness of the optimization algorithm. Finally, we present an integrated approach using heuristics and optimization algorithms providing effective and efficient technology for solving inventory problems with continuous moves.