The primary objective of this thesis is to examine the relationship between job control — that is, the amount of discretion a worker exercises at his job — and bargaining strategies. The relationship between income and bargaining strategies is also examined, and the joint effects of income and job control are analysed. In addition, attention is given to the association between social interaction rates among workers with job control levels held constant, and bargaining strategies. The main argument associates job control with replaceability and with marketability of skills; these with bargaining strategies; and, consequently, job control with bargaining strategies. Hypotheses are stated which link low job control to the low incidence of individual bargaining, low income, willingness to join unions, and union membership. An argument then links low job control to passive behavior, and consequently to low individual bargaining, and low rates of participation in union activities. Survey research, involving interviews with white-collar workers in 43 commercial firms in British Columbia, was undertaken to test the arguments. Tests consisted of percentage comparisons between workers with differing levels of job control, with respect to specific questions and responses. Data was examined separately for men and women. Support was found for the predicted associations between job control and individual bargaining, and job control and Income. For women, but not for men, support was found for the predicted associations between job control and willingness to join unions, and job control and union membership. For men, but not for women, limited support was found for the predicted relationship between job control and participation rates in union activities. An analysis of the relationship between income and strategies revealed that low incomes are associated with willingness to join unions. When job control levels are held constant, income continues to be inversely associated with pro-union responses. Similarly, when income levels are held constant, an inverse relationship is maintained between job control and pro-union responses. High income tends to decrease the effects of low control, and high control tends to decrease the effects of low income. The two variables also interact, such that a combination of low control and low income is strongly associated with pro-union responses. It is suggested that the evidence justifies further examination of relationships between job control and bargaining strategies, but that this examination should take into consideration more detailed information regarding specific populations engaged in given skill areas, and the employment opportunities available to them. An additional argument associates low interaction rates of workers and management personnel with pro-union responses and union membership, and high interaction rates of workers and co-workers with pro-union responses and membership. The argument is stated with respect to the opportunity workers have for engaging in discussion of bargaining positions, defining the employer as an opponent, and organizing collective energies. This section of the theory was generally unsubstantiated. It is suggested that white-collar workers have higher interaction rates than manual workers, and differences in rates do not have a substantial influence on organization potential. / Arts, Faculty of / Sociology, Department of / Graduate

Industrial Psychology (IP) has a major impact on millions of workers and thousands of organisations and is given increasing reign in deciding and influencing human affairs within the organisation, thereby playing an important role in society. The field of IP however has been used to uphold the status quo, showing a preference for management over workers. There is also a lack of self-reflexivity, and a failure to address ideology and power relations and the methodological assumptions underlying research and practice. This research project aims to address these problems through the analysis of research articles on a contemporary topic, namely, quality of work life. The aim is to find out whether published research on quality of work life reflects a managerialist ideology in both its’ latent and manifest content. A review of previous research and a theoretical and conceptual background is presented. Critical discourse analysis was used to analyse research articles. It was found that research articles draw on an HRM discourse and uphold power relations and dominant ideologies. There exists within published research and in all likelihood, social practice, the dominance of a managerial perspective and the presence of a managerial ideology. Critical perspectives tend to be marginalised. It is necessary that the critical perspective be brought more into the mainstream, and for industrial/organisational psychologists to challenge the status quo. Points for discussion and recommendations are presented. / Thesis (M.A.)-University of KwaZulu-Natal, Durban, 2010

The issue of pay satisfaction is of increasing concern to management because of today's high cost of recruiting and training employees. Also of concern to management is the impact that a high employee turnover rate, due to pay dissatisfaction, can have on organizational effectiveness. Therefore, identifying the causes of, and reducing the probability of, employee pay dissatisfaction is desirable.

M.Cur. (Professional Nursing) / Grievance procedures form an important instrument by means of which nursing staff can make their grievances known to management, thereby effecting a solution to the problem. Therefore, the way in which grievances are handled form an integral part of the staff duties of a nursing service manager. The effective handling of grievances directly influences the satisfaction of nursing staff, as well as the quality of nursing, and thus productivity. Effective handling of grievances depends on the nursing service manager's knowledge of and abiU ty to utilise grievance procedures. This implies that the nursing service manager should be willing and able to investigate all grievances that she becomes aware of, in a consistent manner. She can only fulfil this responsibility if there is an existing grievance procedure in the hospital, and if this procedure is known to all nursing staff. Utilisation of this procedure only is possible when all staff have access to it. This is ensured by training, which will equip them with knowledge and skills in the execution of grieval1ce procedures. The purpose of this study is to determine whether grievances are being handled effectively by nursing service managers in selected hospitals. A descriptive, exploratory study was done within this context by means of a historical analysis of available literature, including newspaper reports, as well as by case study analyses and interviews with nursing service managers in the selected hospitals. A self-training programme regarding the management of grievances will be developed. Analysis of the data indicates that nursing service managers in the selected hospitals do not handle grievance procedures effectively During interviews the nursing service managers indicated that grievance procedures do indeed exist at the hospitals in the Pretoria Witwatersrand area. However, a degree of uncertainty exist. about the difference between grievance procedures and disciplinary procedures.

M.Phil. / The foundation of Earned Value Performance Management (EVPM) was the cost/Schedule Control Systems Criteria originally defined in the USA in 1967. Earned Value Performance Management has traditionally been used in Defense projects with budgets in excess of R100M. Private industry is now implementing EVPM for major projects, which are large, complex or geographically dispersed. It is the objective of this dissertation to determine whether the Earned Value concept as developed over the years to the form it is in today is being used in the South African construction industry or not. As part of this dissertation the author devised and distributed a questionnaire to a limited and targeted demographic of Project Management practitioners. The results found that the concept of Earned value is being used in some form or other in selected few companies within the South African Construction industry. While it has been recognized, it's benefits are not being fully utilized. The benefit of the Earned Value concept contributing to the successful completion of a project is being acknowledged and more and more construction companies are slowly making Earned Value an intricate part of their Project Management system

This study investigated the perceptions of public school educators and Federal Government engineers in the Central Florida area to determine their self-perceived current and desired career stages (Dalton, Thompson and Price, 1977). The influences of age, education and tenure variables on these perceptions and on the employee's preference for a technical or managerial career track were also examined. The rationale for the study is based upon findings in the literature which indicate that both occupations are experiencing motivation and retention problems caused by the requirement to leave classrooms or technical engineering positions and enter management ranks in order to gain promotions. Questionnaires were used to collect information on the four career stages (apprentice, colleague, mentor, sponsor), demographic data and career track preferences. The data indicated that a higher percentage of engineers than educators perceived that they work in apprentice and mentor positions in their organizations. Engineers reported a desire to ultimately achieve a mentor position while educators aspired to be colleagues. Older engineers perceived themselves as mentors while educators as a group perceived themselves as colleagues regardless of age. Analyzed by tenure, engineers with 15 or more years experience perceived themselves in a mentor position. Educators perceived themselves as colleagues regardless of their experience after 5 years. Engineers holding a bachelor's or master's degree perceived themselves as working in and desiring higher career stages than did educators with those same credentials. Both educators and engineers who perceived themselves as working in an apprentice or colleague position indicated a preference for a technical career track. Those who perceived themselves as working in a mentor or sponsor position indicated a preference for a managerial career track. It was recommended that additional research on career stages be undertaken in other occupations to determine if similarities exist and that practioners begin to define and include current and desired career stage perceptions in personnel profiles to permit more effective training development and succession planning.

Made available in DSpace on 2015-12-03T18:33:09Z (GMT). No. of bitstreams: 1 Marcello_Marchiano.pdf: 1740349 bytes, checksum: df2913ccacd44fbf4d6f4a098e9a94bd (MD5) Previous issue date: 2014-06-24 / The individual values researches have gain growing attention of the academy, specially by it??s predicting expected behavior condition. The Schwartz Value Survey (SVS) identifies, evaluates and allows the prioritization of the human values by its relative importance. The objective of this article, exploratory research, is to apply the SVS in the board members population of the brazilian corporations, listed or not, in the BMF&Bovespa. The results allow the evaluation of the influence, the compatibility and conflict of the relation between value-behavior in both Corporate Governance systems; the pro-shareholder and pro-stakeholder. The conclusions obtained, in the sample of 121 board memebers, indicates that significative axiological priorities differences in the individuals values belonging to each of the corporate governance systems could be noted / As pesquisas dos valores individuais t??m ganhado aten????o crescente da academia, especialmente quanto ?? predi????o de comportamentos esperados. O Invent??rio de Valores de Schwartz (IVS) identifica, avalia e permite priorizar os valores humanos em fun????o de sua import??ncia relativa. O objetivo desta disserta????o, de car??ter explorat??rio, ?? aplicar o IVS na popula????o de conselheiros de administra????o das empresas brasileiras, listadas ou n??o, na BM&FBovespa. Os resultados permitiram avaliar a influ??ncia, a compatibilidade e o conflito da rela????o valor-comportamento nos dois sistemas de Governan??a Corporativa: o pr??-shareholder e o pr??-stakeholder. As conclus??es alcan??adas, na amostra de 121 conselheiros de administra????o, sugerem que existem diferen??as na prioridade axiol??gica dos valores dos indiv??duos pertencentes a cada um dos sistemas de Governan??a Corporativa

To date, there has been little, if any, holistic evaluation of one of the BankSETA programmes that bank employees are nominated to attend, the Certificate in Management Development (CMD). The programme began in 2010 with the aim of increasing the pool of skills in entry-level management occupations in the banking and micro-finance sector (BankSETA, 2016). In order to verify whether the CMD programme has achieved the purpose for which it was instituted by the BankSETA, it is important that a programme evaluation be conducted. The main aim of this study was to undertake a holistic evaluation of the CMD programme to determine students’ perceptions, their increase in knowledge, their ability to apply on-the-job learning and the impact of the programme on the organisation. It also aimed to identify any barriers or obstacles and to provide recommendations to the BankSETA. Kirkpatrick’s (1996) four-level model of reaction, learning, behaviour and results was used as the theoretical framework for this study. A convergent parallel design was used to gather and analyse the data. The convergent design allowed the researcher to use quantitative and qualitative data-collection methods simultaneously, prioritising the methods equally and keeping each phase independent during analysis, and to then mix the results during the overall interpretation of the findings. The findings of this study highlight the importance of programme evaluation and how indispensable this practice is to the success of any programme. Even though positive results were conveyed at every phase of the study, there are certain areas that can be improved upon in order to maximise the outcomes of the CMD programme. / Business Management / M. Com. (Business Management)