This study used a content analysis and a rhetorical analysis to examine the strategies the Chinese government utilized for handling post-crisis issues of the 2003 SARS epidemic. The content of several media outlets — Chinese Version of Xinhua News Agency, English Version of Xinhua News Agency, The Toronto Star, The New York Times, The Times (London) — were examined on the same issue in the post-crisis period from June 25, 2003 to September 9, 2003. Chinese media and Western media were examined to test the frame correlation between media and Chinese government discourses. The use of Chinese government as information sources in media coverage was explored. Chinese post-crisis management performance was evaluated through analysis of the use of Chinese government frames by mass media and the use of the Chinese government as a trusted information source. The results showed that the Chinese government used a renewal post-crisis communication theme through communication strategies of bolstering and transcendence. The content of Chinese media had a substantial relationship with frames of Chinese government. Chinese government was used as a believable source for Chinese media. The content of Western media had no relationship with frames of Chinese government. Chinese government was employed as a skeptical information source in coverage of Western media. / Master of Arts

Post-crisis market realities in Greece are expected to lead to increased M&A activity in the coming years, little evidence is provided in the academic literature on Greek M&A post-acquisition performance and its driving factors. The overall aim of this thesis is to complement and enhance the existing M&A literature by examining the impact of two post-acquisition actions, of asset divestiture and resource redeployment on the long-term performance of Greek M&A deals over the period 2005-2009. The conceptual framework of this thesis draws on the strategic management perspective. Using the cost efficiencies argument, the thesis examines how cost savings, due to asset divestiture affect the post-acquisition performance of both the target and the acquiring firm. In addition, by drawing on the resource-based view of the firm and the dynamic capabilities perspective, the thesis explores the effects of post-acquisition resource redeployment from acquirers to targets and vice versa, on revenue-enhancing capabilities. The findings revealed that the divestiture of the acquirers’ assets does not reduce costs. In addition, the importance of revenue-based synergies was shown, through the mediating variables of market coverage and innovation capabilities. Finally, acquirer’s resource redeployment has a positive and significant effect on cost savings and the same holds true for the resource redeployment to the target. These results indicate that resource redeployment contributes in achieving higher cost efficiency. The originality of this study is that it tries to obtain new insights on the subject of the post-acquisition performance using arguments from the cost-based and resourcebased synergies, the resource-based view (RBV) of the firm and the dynamic capabilities perspective. In addition, this is a large-scale empirical study conducted in Greece drawing on detailed primary data on a high range of post-acquisition actions followed by the managers of the acquiring companies rather than secondary data.

Some agri-food managers of United States-based companies use strategies to mitigate product-harm crises.The loss of brand and corporate sustainability increases for companies not utilizing mitigating strategies to reduce losses from agri-food product-harm crisis.The purpose of this multiple case study was to explore the strategies managers use to mitigate losses from agri-food product-harm crises. Coombs' situational crisis communication theory served as the conceptual framework for this study. A sample of 3 managers from 3 agri-food companies in the southern United States shared their mitigating strategies to reduce losses from a product-harm crisis. Methodological triangulation assisted in reviewing and analyzing information from semistructured interviews, relevant company documents, and journal notes. The use of alphanumeric coding, discovering, and identifying themes, selecting relevant themes, organizing themes in hierarchical order, and linking themes to the phenomenon under study indicated four main themes supporting the benefits of mitigating strategies to reduce losses from an agri-food product-harm crisis. The main themes included the use of pre-crisis mitigating strategies, mid-crisis mitigating strategies, post-crisis mitigating strategies, and high pressure pasteurization (HPP). Findings from this study indicated that agri-food managers use strategies to mitigate product-harm crises, but the added expense of some mitigating strategies often precludes their use. The study findings may contribute to social change by increasing the awareness of agri-food managers, consumers, and company leadership to use mitigating strategies to reduce the number of illnesses and deaths associated with a product harm crisis.

Background: The field of crisis management has been researched extensively in the last two decades, with a focus on man-made organizational crises in large corporations (Mitroff et al., 2001; Pearson et al., 1993; Weick, 1988). Crises, as phenomena, are very complex events with a low probability of occurrence (Pearson et al., 1998), which subsume multiple layers in their construction causes and manifestation. In the recent years, the number of crises has increased dramatically, with either natural, technological or human causes and each of us can name at least a few dozen examples. Crises are no longer an aberrant, rare, random, or peripheral feature of today’s society. They are built into the very fabric and fiber of modern societies" (Mitroff et al., 2001, p.5). Aim: The purpose of the present research paper is to enhance the understanding of the importance of crisis management for organizations, where the crisis can be triggered by a political unrest situation. Our empirical study will address the issues of how the Gulf Agency Company Egypt team identified, responded and learned from the organizational crisis they were faced with, due to protests against the formal regime of Hosni Mubarak, in the beginning of 2011. Methodology: The goal of our research paper is firstly using existing theory and previous knowledge which will serve as the bricks of our academic construction. Further on, the GAC Egypt case study will be the principal empirical tool that will support and prove or contrast the theoretical roots. In this way, we plan to make use of already existing theory, while in return bringing our own contribution by our results and empirical findings. Completion and results: Our results entail that there are numerous gaps between what the literature on crisis management presents and the organizational procedures in GAC Egypt. In this respect, our findings lead us to notice the absence of an official crisis management plan, minimal perception of credible early signals, weak top management support correlated with a high degree of employee empowerment, as well as the learning outcomes for the organization.

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This study aims to reveal what marketing strategies Tunisia has used to alter their place image for the better after the terror attacks that occurred in the country 2015. These terror attacks had a negative effect on Tunisia’s tourism industry; the annual GDP brought by the tourist industry decreased by 19,73%. By using “the multi-step model for altering place image” developed by Eli Avraham and Eran Ketter, this study contains a thematic analysis on qualitative content such as news reports, advertising campaigns and press interviews to uncover what marketing strategies were used by Tunisian official tourism marketers and officials to restore the destinations positive place image and bring back tourist after the terror attacks. The result shows that Tunisia has used strategies from all three categories of strategies; source, audience and message. Furthermore, this study contributes to a better understanding on what marketing strategies a destination could use to alter their place image after gone through a crisis.

abstract  Date: 2022-06-1 Level:  Bachelor/Master thesis in Business Administration, 15 cr  Institution:   School of Business, Society and Engineering, Mälardalen University  Authors: Jan Rausch  Oscar Karlsson  Ylvi Zyberi             (97/11/10)   (98/04/23)  (98/10/10) Title:    How do Manufacturing Companies engage in Post-Crisis      Management? An explorative study in the Manufacturing Industry    into post-crisis management after the Covid-19 crisis Supervisor:    Ali Farashah Keywords:    Post-Crisis, Organisational Learning, Organisational Change,     Manufacturing,       Covid-19 Research question:   How do Manufacturing Companies engage in Post-Crisis      Management? Purpose:    There is a research gap in Post-Crisis Management. This paper aims   to contribute to filling that gap. Method:   This is an exploratory study into post-crisis management.    Semi-structured interviews were conducted to gather data. The study   follows a deductive approach with inductive aspects. The data was   analysed in a thematic approach. Conclusion:    Aspects of post-crisis management have mostly been confirmed by   data. Some aspects of literature and findings contradict each other.   Some aspects have been indicated by the gathered data that are not   yet considered in the literature.

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This study has aimed to examine how Arjeplog recovered during a five-year period after the Spanish flu using a post-crisis theoretic model and method. Arjeplog is of interest due to the lack of previous studies on the subject despite having the highest mortality rate in Sweden. The post-crisis model present four challenges for Arjeplog after the Spanish flu which this study has examined. The means of handling four challenges was the reconstruction of healthcare, the importance of crisis heroes, the management of orphaned children and the minimization of mental illness. These factors have shown to have both long- and short-term consequences for its citizens and for Arjeplog to transform from a crisis to a post-crisis society. This paper concludes that the reconstruction of healthcare was not only necessary for the future wellbeing of Arjeplog’s citizens but also helped minimize mental illness due to the decreased risk for future widespread pandemics. The study could also conclude that crisis-heroes symbolized the solidarity the citizens displayed during the Spanish flue as well as strengthened existing social ties between families and neighbors. Management of orphaned children due to the Spanish flu was a new issue for Arjeplog where new institutions needed to be established as a result. The children’s and their parents’ perspectives showed the complicated implications regarding both the foster home and the newly established orphanage. The study concluded that the memory of the Spanish flu during the period was very prevalent and showed how crises can affect its victims despite life in general moving on.

La gestion des crises volcaniques constitue un sujet d'étude marginal, tous les domaines de recherche confondus. La complexité des phénomènes volcaniques (aléas multiples, incertitudes des prévisions), l'absence de cadre conceptuel et méthodologique établi pour l'étude des crises, les opportunités réduites de vivre des crises volcaniques, et la focalisation des chercheurs en sciences de la Terre sur l'aléa sont autant de raisons qui expliquent ce manque d'engagement. Cette thèse a pour objectif de combler partiellement ces lacunes en capitalisant des analyses sur les modes de gestion des crises. Elle propose ainsi des RETours d'Expérience sur la gestion de crises éruptives survenues en mai 2006 au Karthala (Grande Comore), et en avril 2007 au Piton de la Fournaise (La Réunion). S'y ajoute un RETEX sur la gestion des lahars consécutifs aux éruptions explosives de 2005 en Grande Comore. Ces cas d'étude reposent sur le vécu direct des crises analysées, puis sur un travail d'enquête auprès des autorités, scientifiques, médias et populations. Ils mettent entre autres en évidence un manque caractérisé de moyens, d'information et de formation de l'ensemble des acteurs sur les deux îles. Les causes profondes des facteurs de dysfonctionnement sont ensuite recherchées. L'analyse révèle le poids des composantes humaines, culturelles, politiques, socioéconomiques et territoriales dans les réponses apportées face aux crises. Enfin, cette thèse propose des outils et des approches pour améliorer la gestion des crises sur les deux îles. / Volcanic crisis management is a marginal study subject, whatever the research field. The complex nature of volcanic phenomena (multiple hazards, uncertainty of forecast), the lack of conceptual and methodological frameworks to study such crises, the reduced opportunities of experiencing volcanic crises, and the fact that Earth scientists focus on the hazard are all the reasons behind this lack of commitment. The objective of this thesis is to make up for some of these shortcomings by building up information on ways to manage crises. It provides post-crisis analysis about the management of the eruptive crisis of May 2006 at Karthala volcano (Grande Comore), and of April 2007 at the Piton de la Fournaise (La Reunion island). It also contains another analysis about the management of lahars subsequent to the explosive eruptions in 2005 in Grande Comore. These study case on personal experiences of analysed crises, then on investigations undertaken with local authorities, scientist, media and population. They highlight, amongst other things, a blatant lack of resources, information and training of all agents on both islands. The cause for such dysfunctioning factors are looked into. The analysis reveals the importance of human, cultural, political, socioeconomic, and territorial components in responding to crises. Finally, this thesis suggests tools and approaches to improve crisis management on both islands.