Syftet för föreliggande studie var att undersöka olika sätt att organisera primärvårdens om- händertagande av patienter med psykisk ohälsa och hur det påverkar patienters nöjdhet med vården. Studiens frågeställningar syftade att undersöka 1) skillnader i nöjdhet mellan patienter som erbjuds sedvanlig Integrerad Beteendehälsa (IBH) med Brief Interventions (BI) och de som får utökad bedömning med vägledd självhjälp 2) om patienters vardagliga funktion förbättras och om förbättringen har ett samband med deras upplevelse av nöjdhet 3) hur vanligt negativa upplevelser är inom behandlingsmetoderna. Av 41 randomiserade primärvårdspatienter kunde 30 analyseras utifrån deras upplevda nöjdhet inom vården. Båda grupperna var i genomsnitt nöjda med vården och skattade besöken som hjälpsamma. Patienter som efter utökad bedömning fick vägledd självhjälp skattade tidigt i behandlingen högre grad av nöjdhet och den skillnaden kvarstod. Det fanns en signifikant förändring av vardaglig funktion till det bättre för patientgruppen som helhet, men förändringen korrelerade inte signifikant med nöjdhet. Det fanns en tydlig skillnad i antal rapporterade negativa upplevelser. 14 negativa upplevelser rapporterades av patienter som fått Brief Interventions, medan en negativ upplevelse rapporterades av patienterna som fått vägledd självhjälp. Slutsatser från föreliggande studie bekräftar tidigare forskning kring att nöjdhet går att uppfylla med kortare behandlingsinterventioner samt strukturerade behandlingar. / The purpose of the present study was to examine different ways of organizing primary care for patients with general mental disorders, and how the treatment affects the patient’s satisfaction with the care. The study aimed to examine 1) if there is a difference in patient satisfaction between patients offered brief interventions within the primary care behavior health model, and patients offered an extended assessment with guided self help 2) if the patients everyday function improves and correlates with their experience of satisfaction 3) how common adverse events are within the two treatment methods. Out of 41randomized primary care patients, 30 could be analyzed based on their perceived satisfaction in health care. The result showed that both treatment groups were overall satisfied with the care and estimated the care visits as helpful. Patients who received guided self-help estimated a higher degree of satisfaction earlier in the treatment, and the level of satisfaction remained high throughout the treatment. Regarding the patient group as a whole, there was a significant change in everyday function; the patients improved their everyday function although it did not correlate with satisfaction. There was a significant difference in the number of adverse events between the two treatment groups. 14 adverse events were reported from patients who received Brief Interventions and 1 adverse event was reported from a patient who received guided self-help. Conclusions from the present study confirm findings from previous research that it is possible to achieve patient satisfaction with brief treatment interventions and structured treatment plans.

Decades of research have shown that there are significant advantages to maintaining close communicative and collaborative relationships between primary care and behavioral health providers. Fiscal, structural, and systemic barriers, however, often restrict the degree to which such interprofessional collaboration can occur. In the present study the authors examined relationships between primary care clinics in the Appalachian region’s characteristics (i.e., clinic type, rurality, and clinic size), barriers (i.e., fiscal, structural, and systemic) reported to using increased collaboration, and the level of collaboration used at a particular clinic. For the present study 136 surveys were completed by providers working in primary care practices across the Appalachian region of Tennessee. The results showed that only about one fifth of the primary care clinics in Appalachian Tennessee reported engaging in moderate to high levels of primary care behavioral health (PCBH) collaboration (e.g., colocated or integrated models of care). Among community health clinics, however, nearly half reported moderate or high levels of collaboration. The findings of this study underscore the importance policy change (e.g., changes in reimbursement patterns, increases in incentives, introduction of PCBH models in training programs) in facilitating the uptake of high levels of PCBH collaboration in Appalachian Tennessee (especially in regards to nonpublicly funded clinics). Further, the methodology used in this study could provide policymakers and researchers in other regions of the U.S. with a means for obtaining baseline data regarding local trends in PCBH collaboration and could serve as first step in developing a standardized methodology for comparing the overall uptake of PCBH collaboration models across regions.

O trabalho em saúde é uma prática social que sofre alterações do contexto e se conforma nos encontros entre usuário e trabalhador, e nesses encontros necessidades de saúde emergem, o que demanda a inserção de novos saberes e tecnologias. A fitoterapia é uma tecnologia que tem sido inserida nos serviços de saúde e constitui uma ferramenta para o trabalho, mesmo não fazendo parte das tecnologias do modelo biomédico. O objetivo do trabalho foi analisar os fatores envolvidos na implementação da política de plantas medicinais e fitoterápicos na rede de saúde que a fazem entrar ou não na rotina de trabalho dos profissionais da saúde. Trata-se de um estudo qualitativo que se deu em duas fases, análise documental e estudo de caso. Os materiais analisados na primeira fase foram: os planos de saúde e relatórios anuais de gestão, leis, portarias, e um trabalho de conclusão de curso, referentes aos municípios de Fortaleza, Rio de Janeiro e Vitória. O estudo de caso foi realizado em Vitória, de janeiro a fevereiro de 2016, foram realizadas entrevistas em duas USFs com trabalhadores de ESF e usuários, além dos dois responsáveis técnicos do programa de fitoterapia do município, totalizando 41 participantes. O material obtido no estudo de caso foi submetido à análise de conteúdo na modalidade temática e discutido à luz do referencial conceitual, do trabalho em saúde como produção social. Os fatores que favorecem a implementação da fitoterapia segundo os dados encontrados foram: 1) Contexto favorável; 2) Ter governabilidade; 3) A perspectiva ampliada de saúde e do serviço; a percepção sobre o papel no trabalho e a percepção dos hábitos de cuidado da comunidade; 4) Ter conhecimento científico acerca do tema; ter conhecimento sobre o programa e a cultura/conhecimento familiar de utilização de plantas medicinais; 5) Identificar benefícios da fitoterapia e 6) Estrutura e insumos que viabilizem o programa. Os contextos internacional, nacional e municipal favoreceram a atuação de líderes/empreendedores na inserção da fitoterapia na saúde, e o encontro com gestores sensibilizados viabilizaram os programas. No campo da assistência, a fitoterapia consegue espaço no trabalho dos profissionais que têm percepção ampliada de saúde e que compreendem seu papel, e o da unidade no processo saúde-doença. A responsabilização pelo usuário e comunidade mobiliza o trabalhador a buscar ferramentas que respondam às suas necessidades de saúde, e é nesse contexto que a fitoterapia é acolhida como ferramenta de trabalho. O conhecimento sobre as ferramentas de saúde oferecidas pelo município, como a fitoterapia, e o conhecimento sobre a prática favorecem sua inclusão na rotina de trabalho. O interesse pela prática é influenciado por experiências de uso e emprego bem-sucedidos da prática. A fitoterapia não é uma ferramenta de trabalho típica do modelo biomédico, mesmo assim tem conseguido alcançar esse espaço de forma institucionalizada, tanto servindo à lógica daquele modelo ou sendo usada como um instrumento para o cuidado integral. A busca por ferramentas holísticas de cuidado em última instância são para contribuir na superação da lógica biomédica / The health work is a social practice subject to changes depending on the context, and is formed in the encounter between user and workers. In such encounters, health needs emerge, which requires the insertion of new technologies. The use of herbal medicines (phytotherapy) is a technology that has been inserted in health services and constitutes a tool for health work, even though it is not part of the set of health technologies of the biomedical model. The aim of this study was to analyze the factors involving the implementation of the policy related to the use of medicinal plants and herbal medicines in the health system, the factors that integrate or not its use in health professionals\' work project. It is a qualitative study that took place in two phases: documentary analysis and case study. The analyzed materials were health plans and annual management reports, laws, resolutions referring to the Brazilian municipalities of Fortaleza, Rio de Janeiro and Vitória. The case study was carried out in the city of Vitória, from January to February 2016, and data were obtained through interviews conducted in two Family Health with workers from the Family Health Team and users attended at the unit. There were also two technicians responsible for the phytotherapy program in the municipality, totaling 41 participants. The material obtained in the case study was submitted to content analysis in the thematic modality and was discussed based on the conceptual framework of health work as social production. The factors favoring the implementation of herbal medicines in the health care were: 1) Favorable Context; 2) Having Governability; 3) The broader perspective of health and service; the perception about the role in work and the perception of the community care habits; 4) Having scientific knowledge about the subject; knowledge about the program and also the culture/family knowledge of the use of medicinal plants; 5) Identification of the benefits of herbal medicines and 6) Presence of structure and inputs that make the program possible.The international, national and municipal contexts favored the performance of leaders/entrepreneurs in the insertion of herbal medicines in the health care network, and the encounter with sensitized managers made possible the establishment of the programs. In the field of assistance, herbal medicines have conquered space in the work projects of professionals who have expanded perception of health and who understand the health service role and their own role. Knowledge about the health tools offered by the municipality, such as herbal medicine, along with the knowledge about its practice favors its inclusion in the work routine. Interest on the practice is influenced by experiences of use and successful practices. Phytotherapy is not a working tool from the biomedical model in health care, yet it has managed to achieve this space in an institutionalized way, either serving the logic of that model or being used as an instrument for the offer of comprehensive care