Made available in DSpace on 2014-12-17T14:36:24Z (GMT). No. of bitstreams: 1 KellyCB.pdf: 275987 bytes, checksum: 1aab265968f95f3e8313b9cfc8da31cd (MD5) Previous issue date: 2005-01-28 / This dissertation work studies the Board of Director , created in 1995, in the public schools of the Rio Grande do Norte. It aims to analyze if the creation of this collegiate at Berilo Wanderley State School contributes to accomplish the participation of school segments, democratizing the decision-making in the interior of the institution. This research configures itself as a study of case with information collected together to the representatives of Board through of semi-structuralized interviews. Also they had been essential in the investigation , the informal talks and the registered direct comments in a field diary. For the data analysis we contemplate the following dimensions of the object: the institutionalization process of the Board at Berilo Wanderley State School; the insertion form of the representatives in the collegiate one; the participation of the members in the Board decisions ; the Board s role in the school management and the Board as democratization space. Based in the theoretical and empirical information that we made use, we look for to identify the limits and possibilities of the Board performance in a state public school. The research results indicate that the institutionalization of the Board of Director at the Berilo Wanderley State School presents limits to materialize an effective participation of school community in the essential decisions to the functioning of the school. Also it was possible to underline the fragility of an understanding on the part of school community, the potentialities that the Board in the process of democratization of the school has, translated in the discrepancy between the saying and making of the council members. It can be highlighted that the Board in the school only exists to correspond to a educational policy guideline, with a little significant role , without corresponding to the democratizing possibilities of the collegiate participation. In spite of all the evidenced debilities in the Board of Director experience of the Wanderley Berilo State School , it is worth clarifying that the actor participation, for more limited than either, it represents new something in the setting of the school. In this direction we detach the importance to invest in the improvement of the Board s role, because it can form itself in an educative space for the building of democratic practices in the scope of the school / Este trabalho dissertativo estuda o Conselho Diretor, institu?do no ano de 1995, nas escolas p?blicas do Rio Grande do Norte. Objetiva analisar se a cria??o desse colegiado na Escola Estadual Berilo Wanderley contribui para efetivar a participa??o dos segmentos escolares, democratizando a tomada de decis?o no interior da institui??o. A presente pesquisa se configura como um estudo de caso com informa??es coletadas junto aos representantes do Conselho por meio de entrevistas semi-estruturadas. Tamb?m foram essenciais, na investiga??o, as conversas informais e as observa??es diretas registradas em um di?rio de campo. Para a an?lise dos dados, contemplamos as seguintes dimens?es do objeto: o processo de institucionaliza??o do Conselho na Escola Estadual Berilo Wanderley; a forma de inser??o dos representantes no colegiado; a participa??o dos membros nas decis?es do Conselho; o papel do Conselho na gest?o da escola e o Conselho como espa?o de democratiza??o. Baseado nas informa??es te?ricas e emp?ricas que dispusemos, procuramos identificar os limites e possibilidades da atua??o do Conselho em uma escola p?blica estadual. Os resultados da pesquisa indicam que a institucionaliza??o do Conselho Diretor na Escola Estadual Berilo Wanderley apresenta limites para concretizar uma efetiva participa??o da comunidade escolar nas decis?es essenciais ao funcionamento da escola. Tamb?m foi poss?vel sublinhar a fragilidade de uma compreens?o por parte da comunidade escolar, das potencialidades que tem o Conselho no processo de democratiza??o da escola, traduzidas na discrep?ncia entre o dizer e o fazer dos conselheiros. Pode-se pontuar que o Conselho na escola existe apenas para corresponder a uma diretriz da pol?tica educacional, com um papel pouco significativo, sem corresponder ?s possibilidades democratizantes da participa??o colegiada. Apesar de todas as debilidades constatadas na experi?ncia do Conselho Diretor da Escola Estadual Berilo Wanderley, cabe real?ar que a participa??o dos atores, por mais limitada que seja, representa algo de novo no cen?rio da escola. Nesse sentido destacamos a import?ncia de investir no aperfei?oamento do papel do Conselho, porque ele pode se constituir em um espa?o educativo para a constru??o de pr?ticas democr?ticas no ?mbito da escola

Made available in DSpace on 2014-12-17T14:53:01Z (GMT). No. of bitstreams: 1 AlineSD_DISSERT.pdf: 11270196 bytes, checksum: 45c1710da4cc39467b95c7d576c8f62e (MD5) Previous issue date: 2011-07-29 / The public sector performance has received much attention in the literature and due to that the purpose of this work is to develop a proposal for a model of performance measurement for a higher education institution unit. First, we performed a theoretical research on public organizations and private institutions of higher education, followed by a literature review on performance measurement and evaluation. This review presents some performance models that are quite frequent in the literature: Total Quality Management (Total Quality Management) - TQM and the PDCA cycle, SMART System, Balanced Scorecard and M?def Ouanturn. In order to verify the possibility of implementing a performance measurement model for Higher Education Institutions, it was conducted a case study in a support unit of a University, located in the city of Natal, RN, Brazil. The study attempted to identify the key processes of the unit and proposed by the use of Quantum model in order to improve the management and operation of the same. The work aims to contribute to the advancement of knowledge in measurement and performance evaluation in higher education institutions that where still lacks scientific production of this subject compared to other areas. This study also identifies better practices and opportunities for improvement in processes to determine the expected performance indicators to aid a decision-making unit. / O desempenho da administra??o p?blica ? um tema que tem recebido muita aten??o na literatura e por isso o objetivo deste trabalho ? elaborar uma proposta de um modelo de medi??o de desempenho para uma unidade de uma Institui??o de Ensino Superior. Primeiramente, foi realizada uma pesquisa te?rica sobre organiza??es p?blicas e em particular as Institui??es de Ensino Superior, seguida de uma revis?o bibliogr?fica sobre medi??o e avalia??o de desempenho. Nessa revis?o s?o apresentados alguns modelos de desempenho bastante frequentes na literatura: Gest?o da Qualidade Total (Total Quality Management - TQM e ciclo PDCA, Sistema SMART, Balanced Scorecard e Modelo Quantum. Com a finalidade de verificar a possibilidade de aplicar um modelo de medi??o de desempenho para Institui??es de Ensino Superior (IES), foi realizado um estudo de caso em uma unidade de suporte de uma Universidade Federal, localizada na cidade do Natal, RN, Brasil. O estudou procurou identificar os principais processos e prop?s a utiliza??o do modelo Quantum com o objetivo de melhorar a gest?o e a operacionaliza??o dos mesmos. O trabalho procura contribuir para o avan?o do conhecimento em medi??o e avalia??o de desempenho em Institui??es de Ensino Superior sendo ainda escassa a produ??o cient?fica do assunto quando comparada com outras ?reas. Este estudo al?m de identificar as boas pr?ticas e as oportunidades de melhoria nos processos espera determinar os indicadores de desempenho que auxiliem o processo decis?rio da unidade.

Made available in DSpace on 2015-12-03T18:33:01Z (GMT). No. of bitstreams: 1 Fernando_Nogueira_Debessa.pdf: 561703 bytes, checksum: 5b4d9deec9001533b8bdd4c8b74e710e (MD5) Previous issue date: 2005-03-16 / The customer perceived value construct has been object of interest among researchers during the last decade, complementing the satisfaction construct. The current exploratory study discourse about perceived value in services companies, where it was searched restaurants consumers on Sundays lunches, with their families in S??o Paulo city. It firstly accomplished a qualitative research, through a focus group and two depth interviews, where they were identified forty variables about value perception of restaurant consumers, on Sundays lunches, with their families in S??o Paulo city. Afterwards with the obtained data, it was elaborated a research instrument in Likert scale, which was applied to a sample of 320 people. Through a factorial analysis were identified four important value perceptions of restaurant consumers, on Sundays lunches, with their families in S??o Paulo city: cleaning, respect, differentiation and child attention. It was identified with discriminant analysis that women observed more value perceptions related with cleaning, while men perceptions are more related with respect. It also was identified that families which lunch with children give more value to child attention, while the families witch lunch childless are more interested in the respect factor, specifically they think that restaurants owners do not worry about their clients' fidelity. The study also identified three main characteristics that these consumers valorize most: food, cleaning and assistance. This research brings reflections on the concept of perceived service value in restaurants, and its methodology and results should be used in future researches to expand knowledge on this segment or others. / O constructo do valor percebido do consumidor tem sido objeto de interesse entre pesquisadores na ??ltima d??cada complementando o constructo da satisfa????o. O presente estudo explorat??rio discorre sobre o valor percebido em empresas de servi??os, onde foram pesquisados consumidores de restaurantes nos almo??os com suas fam??lias aos Domingos na cidade de S??o Paulo. Primeiramente realizou-se uma pesquisa qualitativa, atrav??s de um grupo de foco e duas entrevistas de profundidade, onde foram identificadas quarenta vari??veis sobre percep????o de valor dos consumidores nos almo??os com suas fam??lias aos Domingos na cidade de S??o Paulo. Posteriormente com os dados obtidos, foi elaborado um instrumento de pesquisa em escala Likert, que foi aplicado a uma amostra de 320 respondentes. Atrav??s de an??lise fatorial foram identificadas quatro importantes percep????es de valor dos consumidores nos almo??os com suas fam??lias aos Domingos na cidade de S??o Paulo: limpeza, respeito, diferencia????o e aten????o ao p??blico infantil. Foi identificado atrav??s de an??lise discriminante que as mulheres observaram mais percep????es de valor relacionadas com limpeza enquanto os homens percep????es relacionadas com o respeito. Tamb??m foi identificado que as fam??lias que almo??am com crian??as valorizam a aten????o diferenciada ao p??blico infantil, enquanto que as fam??lias que almo??am sem crian??as est??o mais interessadas no fator respeito, especificamente acham que os donos dos restaurantes n??o se preocupam com a fidelidade de seus clientes. O estudo tamb??m identificou tr??s principais caracter??sticas que estes consumidores mais valorizam: comida, limpeza e atendimento. Este estudo traz reflex??es sobre o conceito de valor percebido de servi??os em restaurantes, e sua metodologia e resultados poder??o ser utilizados em pesquisas futuras para amplia????o dos conhecimentos neste ou em outros segmentos.

Made available in DSpace on 2015-12-03T18:33:06Z (GMT). No. of bitstreams: 1 Thiago_Borges_Ramalho.pdf: 1079128 bytes, checksum: de1270f3b50f5b1daf3cadce2353d803 (MD5) Previous issue date: 2013-08-28 / The premise of unbounded rationality advocated by the Efficient Market Hypothesis is challenged by the theoretical framework that involves the Behavioral Finance, whose basis, the Prospect Theory by Kahneman and Tversky (1979), questions the Expected Utility Theory, an important element of Neoclassical Economics as basis for decision making. This research aims to replicate the empirical investigation of the seminal article by Kahneman and Tversky (1979) to evaluate the decision-making process of employees (potential investors) of a major national financial institution. The results of this study were compared to those obtained in the original article and the studies led by C??rtes (2008), Cruz, Kimura and Krauter (2003), Rogers et al. (2007), Rogers, Favato and Securato (2008), and Torralvo (2010). The questionnaire adopted was an adaptation of the originally used, so that one could test, in studied sample, the applicability of Prospect Theory, more specifically with regard to Certain, Reflection and Isolation Effects. I also analyzed the differences in the decision making process considering the attributes of the respondents (gender, age, education, occupation, income and financial dependents). The results confirmed the existence of behavioral effects and proved that a large portion of the sample presented significant inconsistency in their choices according to the principles of the Expected Utility Theory, pointing that their decisions were not made under strictly rational behavior. Furthermore, in relation to violations observed, it was not possible to present significant conclusions in concern to the attributes by using regression analysis, suggesting the need of further studies / A premissa de racionalidade ilimitada preconizada pela Hip??tese dos Mercados Eficientes ?? contestada como ferramenta para tomada de decis??es pelo arcabou??o te??rico que envolve as Finan??as Comportamentais, cuja base, a Teoria da Perspectiva de Kahneman e Tversky (1979), questiona o que prediz a Teoria da Utilidade Esperada, importante elemento da Economia Neocl??ssica. A presente pesquisa objetiva replicar a investiga????o emp??rica do artigo seminal de Kahneman e Tversky (1979) para avaliar o processo decis??rio de funcion??rios (potenciais investidores) de uma importante institui????o financeira nacional. Os resultados deste estudo foram comparados aos obtidos no trabalho original e nas pesquisas realizadas por C??rtes (2008), Cruz, Kimura e Krauter (2003), Rogers et al. (2007), Rogers, Favato e Securato (2008) e Torralvo (2010). O question??rio adotado foi uma adapta????o do originalmente utilizado, para que se pudesse testar, na amostra estudada, a aplicabilidade da Teoria da Perspectiva, mais especificamente no que diz respeito aos Efeitos Certeza, Reflex??o e Isolamento. Foram analisadas, ainda, as diferen??as no comportamento frente ?? tomada de decis??es considerando os perfis demogr??ficos dos respondentes (g??nero, idade, forma????o, ocupa????o, renda e dependentes financeiros). Os resultados obtidos confirmaram a presen??a dos efeitos e comprovaram que uma grande parcela do p??blico amostral apresentou efetiva inconsist??ncia em suas escolhas segundo os fundamentos da Teoria da Utilidade Esperada, o que indica que suas decis??es n??o foram tomadas de forma estritamente racional. Al??m disso, em rela????o ??s viola????es observadas, n??o foi poss??vel apresentar conclus??es quanto ??s diferen??as entre os perfis demogr??ficos estudados por meio do modelo econom??trico proposto, apontando a necessidade da realiza????o de novos estudos

Made available in DSpace on 2015-12-03T18:33:15Z (GMT). No. of bitstreams: 1 Aparecida_Goncalves_da_Silva.pdf: 1221190 bytes, checksum: 650c6372013e23986bfb8e689ab0948b (MD5) Previous issue date: 2015-08-10 / This research highlights the practices of internal audit as an instrument influenced management to improve performance, through the review of the perception of managers of a Public Financial Institution. It was a qualitative and quantitative descriptive study, with a single observation field study, by means of a questionnaire investigation. The main population was composed of managers and subordinates to the area of internal audit (control group) and the Administrative strategic planning and subordinate areas (user group). To reach the goal of the study, it was applied questionnaire surveys, available online. The survey results confirmed the perception of the use of internal audit as an instrument in decision making, susceptible to improvement in the strategic planning process and effects on the administrative cycle of the institution, on aspects of Performance Audit. Among the main findings, it was evident that the perception of managers, that the researched financial institution shows concern in results-oriented management but the internal audit is apparently more focused on the control (in the evaluation of the implemented performance) rather than planning (in the criticism of planned performance) / Esta pesquisa evidencia as pr??ticas da Auditoria Interna como instrumental de gest??o influenci??vel ?? melhoria de Desempenho, pela an??lise da percep????o de gestores de uma Institui????o Financeira P??blica. Como m??todo de pesquisa, foi feita pesquisa de car??ter descritivo quali-quantitativo, com estudo de campo de ??nica observa????o, por meio de investiga????o por question??rio, tendo como popula????o gestores diretamente ligados e subordinados ?? ??rea de Auditoria Interna (grupo de controle) e ??s ??reas Administrativas de planejamento estrat??gico e subordinadas (grupo de usu??rios). Para alcan??ar o objetivo, foram utilizadas surveys de question??rio, com disponibilidade de acesso online, atrav??s de link web. Os resultados da pesquisa confirmaram a percep????o dos gestores quanto a utiliza????o da Auditoria Interna como instrumental na tomada de decis??o, influenci??vel a melhorias no processo de planejamento estrat??gico e efeitos no ciclo administrativo da institui????o nos aspectos da Auditoria de Desempenho. Dentre os principais achados, foi evidenciado que, na percep????o dos gestores, a institui????o financeira pesquisada apresenta preocupa????o em gest??o orientada a resultados, por??m, a Auditoria Interna, aparentemente, est?? mais focada no controle (avalia????o do desempenho realizado) e n??o em planejamento (cr??tica do desempenho planejado)

Made available in DSpace on 2015-12-03T18:33:16Z (GMT). No. of bitstreams: 1 Marcelo_Rodrigues_de_Oliveira.pdf: 572879 bytes, checksum: 561a9772aa0bb467cfc2cb7f0721796f (MD5) Previous issue date: 2015-08-25 / Bid-ask spread is a key measure to evaluate the dynamics of stock prices. The literature show us that the main determinants of bid-ask spread are market capitalization, price level, price volatility and traded volume. Theories for bid-ask spread, discussed by Market Microstructure, define three reasons for their existence: (i) order processing costs; (ii) inventory control and (iii) information asymmetry. The information asymmetry, that is a key concept for the efficient market hypothesis, establishes the link between bid-ask spread and those factors that influence prices in a way not related to risk, which should be discussed by behavioral finance s perspective. The behavioral finance s literature searches for answers of questions in which stock prices does not reflect their values in a rational way. These situations are called market anomalies. Among the main anomalies, there are calendar anomalies, where it is possible to observe price behaviour related to moments of time, consistently. The objective of this study is to make a empirical and quantitative evaluation of the Day-of-Week Effect (DoW) on bid-ask spread of BOVESPA s stock prices. The work of Narayan, Mishra and Narayan (2014), about the relation between bid-ask spread determinants and Day-of-Week Effects, using NYSE stock data, found evidence of those effects, at first. Secondly, they found that bid-ask spread, stock price, traded volume and price volatility, in panel data setting are cointegrated and prices, volume and volatility have different effects in the bid-ask spread for each trading day. In this study, using BOVESPA data of 2012, from march to december, calendar anomalies are not confirmed in bid-ask spread. However, when we analized diary returns of stock prices, it was observed that Day-Of-Week and End-Of-Month effects were significant at 1% and Day-Of-Week effect is augmented in the period of end of month / O bid-ask spread ?? uma medida importante para a avalia????o da din??mica de pre??os de a????es. A literatura mostra que os seus principais determinantes s??o a capitaliza????o de mercado da empresa, o n??vel de pre??o da a????o, a volatilidade do pre??o da a????o e o volume negociado. As teorias para o bid-ask spread, tratadas pela Microestrutura de Mercado, definem tr??s raz??es para sua exist??ncia que s??o: (i) os custos de processamento das ordens; (ii) controle de invent??rio e (iii) assimetria informacional. A assimetria informacional, que ?? um conceito central na discuss??o sobre a efici??ncia dos mercados, estabelece a liga????o entre o bid-ask spread e os fatores que influenciam os pre??os de maneira n??o relacionada a riscos, os quais devem ser abordados sob o enfoque das finan??as comportamentais. A literatura de finan??as comportamentais aborda uma variedade de situa????es em que os pre??os de a????es n??o refletem de maneira racional o seu valor. Estas situa????es s??o chamadas de anomalias de mercado. Entre as principais anomalias, temos as anomalias de calend??rio, em que observamos o comportamento dos pre??os relacionado a um momento no tempo, de forma consistente. O objetivo deste estudo ?? avaliar, de maneira emp??rica e quantitativa, se existe o efeito dia-da-semana no bid-ask spread na Bovespa. O estudo de Narayan, Mishra e Narayan, de 2014, sobre a rela????o entre os determinantes do bid-ask spread e o efeito dia-da-semana para a bolsa de NY comprovou a exist??ncia do efeito dia-da-semana no bid-ask spread. Tamb??m teve como achados que o bid-ask spread, o pre??o da a????o, volume negociado e a volatilidade do pre??o da a????o, tomados em painel, s??o cointegrados e que o pre??o, o volume e a volatilidade tem efeitos diferentes no bid-ask spread nos diferentes dias de negocia????es. Neste estudo, com dados da bolsa de valores de S??o Paulo de Mar??o a Dezembro de 2012, n??o foram comprovadas as anomalias de calend??rio no bid-ask spread, por??m nos testes com retornos di??rios, observou-se que os efeitos dia-da-semana e fim-de-m??s s??o significantes a 1% e que o efeito dia-da-semana ?? mais pronunciado quando ocorre nos dias de fim do m??s

Made available in DSpace on 2015-12-04T11:45:25Z (GMT). No. of bitstreams: 1 Gustavo_Rodrigues_Ortega.pdf: 1238534 bytes, checksum: 63a2336f2db2f75d0083a37335a89ca4 (MD5) Previous issue date: 2005-08-31 / With the constants changes in the sceneries us which the companies are inserted, the Strategic Administration, one of the more principal managerial activities, she becomes more and more complex. Those alterations, largely provoked by a competitiveness every time larger, that alter the atmospheres which interact with the companies they have been forcing the managers, responsible for strategic decisions, to have to elaborate a Model of Strategic Administration that is more appropriate to the business and extremely flexible making possible fast revisions and safe adaptations looking for to guarantee a managerial effectiveness. The present work bases on a case study in a company of the segment of vertical transport, and, like this, it presents specific peculiarities. The work allowed the understanding of the conceptual structure to your functional aplicabilidade in the Strategic Administration of the above-mentioned company and it was also constituted in additional bases for new kindred studies. This research work looked for to identify and to classify sources of information on Strategic Administration related to manager's decision of the discharge administration of a company of the segment of vertical transport. The sources of information were defined with base in Balanced Scorecard- administration instrument adopted by the researched company. To main contribution that this research wants to offer to the academic atmosphere it is to demonstrate the paper that the area of Controladoria, principal supplier of information of the company, in the process of electric outlet of strategic decision. Controladoria is considered as the administrative area that has as main mission to advise the managers with useful information to decision being used of the Model of Strategic Administration pr??-established by the company. Your contribution is covered of importance for the users, the managers, because it contributes to actions agile and safe, facilitating the reach of the managerial effectiveness. / Com as constantes mudan??as nos cen??rios nos quais as empresas est??o inseridas, a Gest??o Estrat??gica, uma das principais atividades empresariais, torna-se cada vez mais complexa. Essas altera????es, provocadas em grande parte por uma competitividade cada vez maior, que afetam diretamente os ambientes, os quais interagem com as empresas, t??m for??ado os gestores respons??veis pelas tomadas de decis??es estrat??gicas a enfrentarem o desafio de elaborar um Modelo de Gest??o Estrat??gica que seja mais adequado ao neg??cio, e extremamente flex??vel, possibilitando revis??es r??pidas e adapta????es seguras, buscando garantir assim uma efic??cia empresarial. O presente trabalho baseia-se num estudo de caso em uma empresa do segmento de transporte vertical, e assim, apresenta peculiaridades espec??ficas. O trabalho possibilitou o entendimento da estrutura conceitual ?? sua aplicabilidade funcional na Gest??o Estrat??gica da empresa supracitada, e tamb??m constituiu-se em bases adicionais para novos estudos afins. Este trabalho objetivou identificar e catalogar fontes de informa????es sobre Gest??o Estrat??gica relacionadas ??s tomadas de decis??es dos gestores da alta administra????o de uma empresa do segmento de transporte vertical. As fontes de informa????es foram definidas com base no Balanced Scorecard - instrumento de gest??o adotado pela empresa pesquisada; sendo que a principal contribui????o pretendida por esta pesquisa ?? oferecer ao ambiente acad??mico o relevante papel que a ??rea de Controladoria, principal fornecedora de informa????es da empresa, exerce no processo de tomada de decis??o estrat??gica. A Controladoria ?? conceituada como a ??rea administrativa cuja principal miss??o ?? assessorar os gestores com informa????es ??teis ?? tomada de decis??o, utilizando-se do Modelo de Gest??o Estrat??gica pr??-estabelecido pela empresa. Sua participa????o neste processo reveste-se de fundamental import??ncia para os usu??rios, no caso, os gestores, pois contribui para que as a????es decis??rias sejam mais ??geis e seguras, sendo elemento facilitador da efic??cia empresarial.

Submitted by Elba Lopes (elba.lopes@fecap.br) on 2016-05-04T20:57:57Z No. of bitstreams: 2 Rubens_Santanna_Junior.pdf: 651868 bytes, checksum: 37ccb1fbac0e554051327465270028f3 (MD5) license_rdf: 23148 bytes, checksum: 9da0b6dfac957114c6a7714714b86306 (MD5) / Made available in DSpace on 2016-05-04T20:57:57Z (GMT). No. of bitstreams: 2 Rubens_Santanna_Junior.pdf: 651868 bytes, checksum: 37ccb1fbac0e554051327465270028f3 (MD5) license_rdf: 23148 bytes, checksum: 9da0b6dfac957114c6a7714714b86306 (MD5) Previous issue date: 2015-10-30 / We examine with an empirical study the hypothesis that the IT Deployment Capabilities impacts are positively associated with competitive advantage in Brazilian companies. The study uses the conceptual research model proposed by Tian et al. (2009). As part of this study, some of the main theoretical concepts of Resource Based View are reviewed, establishing a link between these concepts and the explanation about competitive advantage. The three constructs that set up the IT Deployment Capabilities are identified and investigated: Strategic Flexibility Partnership Business and Business Alignment. This is a descriptive exploratory research with a quantitative approach. The data collection instrument answered by the employees was a survey with a 7-point Likert scale available through Electronic Link on the Internet, using the website Survey Monkey. The study used public or private companies, national or international companies headquartered in Brazil as criteria for population, within various segments, and sample included the following functions: CEOs and Directors, Managers and Coordinators working at Information Technology areas in their companies. 320 e-mails were sent, yielding 192 responses. Of these 108 were selected as surveys with the desired research profile. To provide validation to the study, a statistical tool validation was used performing exploratory factor analysis tests (FAT) and multiple linear regression (MLR). The results showed that the constructs Strategic Flexibility and Business Partnership are positively associated with the perception of the impact of information technology competitive advantage, while the construct Business Alignment had no significant results to corroborate the studies by Tian et al. (2009) in Chinese companies. / O principal objetivo deste trabalho ?? examinar, com um estudo emp??rico, se os impactos da Capacidade Implanta????o-TI est??o positivamente associados ?? vantagem competitiva nas empresas brasileiras. O estudo utiliza o modelo conceitual de pesquisa proposto por Tian et al. (2009). Como partes deste estudo s??o revistos, dentre eles alguns dos principais conceitos te??ricos da Vis??o Baseada em Recursos, estabelece-se um elo entre esses conceitos e a explica????o da vantagem competitiva, identificando-se e investigando-se os tr??s constructos que comp??em a Capacidade Implanta????o-TI: Flexibilidade Estrat??gica, Parceria de Neg??cio e Alinhamento do Neg??cio. Trata-se de uma pesquisa explorat??ria descritiva, com uma abordagem quantitativa. O instrumento de coleta de dados empregado foi um Survey, utilizando-se a escala Likert com 7 pontos de Link eletr??nico, dispon??vel na Internet atrav??s do site Monkey Survey. O estudo utilizou como crit??rio de popula????o empresas nacionais ou internacionais sediadas no Brasil, de capital aberto ou fechado, e seus diversos segmentos, sendo que a amostra envolveu as fun????es de: CEOs, Diretores, Gerentes e Coordenadores que estavam ligados ?? ??rea de Tecnologia da Informa????o nas empresas onde colaboram. Foram enviados 320 e-mails, obtendo-se 192 respostas. Desse total, foram selecionadas 108 respostas com o perfil desejado da pesquisa. Para proporcionar garantia ao estudo, foi utilizado o instrumento estat??stico de valida????o, no qual foram realizados os testes de an??lise fatorial explorat??ria (AFE) e regress??es lineares m??ltiplas (RLM). Os resultados mostraram que os constructos Flexibilidade Estrat??gica e Parceria de Neg??cio est??o positivamente associados ?? percep????o dos impactos da Tecnologia da Informa????o na vantagem competitiva, enquanto o constructo Alinhamento do Neg??cio n??o apresentou resultados significativos, corroborando os estudos realizados por Tian et al. (2009) nas empresas chinesas.

Submitted by Elba Lopes (elba.lopes@fecap.br) on 2017-08-15T19:54:39Z No. of bitstreams: 2 MARCOS ANTONIO DA SILVA.pdf: 391290 bytes, checksum: 13a7f180e4ffc72715375afc7cd9eb64 (MD5) license_rdf: 0 bytes, checksum: d41d8cd98f00b204e9800998ecf8427e (MD5) / Made available in DSpace on 2017-08-15T19:54:39Z (GMT). No. of bitstreams: 2 MARCOS ANTONIO DA SILVA.pdf: 391290 bytes, checksum: 13a7f180e4ffc72715375afc7cd9eb64 (MD5) license_rdf: 0 bytes, checksum: d41d8cd98f00b204e9800998ecf8427e (MD5) Previous issue date: 2017-02-21 / Many studies have analyzed the capital structure of companies and how to best fund their activities, whether through equity or third-party capital. Most of the papers is devoted to identifying its determinants or analyzing specific sectors. The present study aims to verify if the indebtedness of Brazilian companies changed during the 2008 financial crisis. For this purpose, a sample of 90 Brazilian companies listed on BM &FBovespa was analyzed by average test and linear regression (OLS) . The results indicated a significant increase in the level of gross debt in the period between the third quarter of 2008 and the fourth quarter of 2009 and a significant increase in net debt in the period between the third quarter of 2008 and the second quarter of 2009. / Muitos estudos analisaram a estrutura de capital das empresas e qual a melhor forma de financiar suas atividades, seja essa por meio de capital pr??prio ou de capital de terceiros. A maioria dos trabalhos dedica-se a identificar seus determinantes ou analisar setores espec??ficos.O presente estudo tem o objetivo de verificar se o endividamento das empresas brasileiras alterou-se durante a crise financeira de 2008. Para tanto, analisou-se uma amostra de 90 empresas brasileiras listadas na BM&FBovespa por meio de teste m??dia e regress??o linear (MQO). Os resultados indicaram aumento significantes no n??vel de endividamento bruto no per??odo entre o terceiro trimestre de 2008 e o quarto trimestre de 2009 e aumento significativo no endividamento l??quido no per??odo entre o terceiro trimestre de 2008 e o segundo trimestre de 2009.

Made available in DSpace on 2015-12-03T18:35:09Z (GMT). No. of bitstreams: 1 Nilton_Cesar_Carraro.pdf: 896223 bytes, checksum: 8c0daf04f6bcf3e81b87cc842356e7fd (MD5) Previous issue date: 2007-07-30 / The study of the use of the management information in the decisions of the strategic disposition by the footwear Industry of Ja?? - SP - investigates the use of the management information in a systemic process. The population of the research was limited to the formal footwear Industry comprehending Ja?? and neighbouring cities, both located in the center-west of S??o Paulo State, which during several decades, cultivated this economical activity causing Ja?? to be renowned as the Women Footwear National Capital. As an incentive to the research the great entering of hand-made Asian products, mostly footwear, brings about some apprehension about the local Industry competitiveness condition, at first taking the research to revision of the techniques of strategical management which could make the systemic use of the management information evident in the search for competition advantages. Expecting to create a census, questionaires were both handed out as well as made available in the Internet, where only 41 Industries answered to the calling, translating what would be a census into an aleatory sample. After this gathering, the questionaire involving 24 questions on the structure and organization aspects, was then treated statistically, with the creation of frequency tables, to define the entries for the treatment of the Chi-Squared tests, homogeneity and independency - crossing a series of variants and testing the results obtained. In the search for the strategic disposition, it was possible to make it evident that factors related to the experience of the entrepreneurs, period of existence of the firms, and the fact of belonging to a footwear center, are the main tools in the generation of management information capable to help in the decisions of strategic disposition, however, issues such as the low number and qualification of administrative employees impair the organization structure of these Industries, jeopardizing the use this management information. Negative factors to the research were made clear through the analysis which points out the lack of planning and strategic controlling, the lack of information about competition, the lack of indicators which proves the business performance and mostly the lack of knowledge about skills and competences which must be created to guarantee the profits and the continuity of its future activities. As a main result of the research, it is understood that this area of business has management information, however, not enough to bear the necessary decisions in the strategic disposition of this Industry. / O estudo sobre a utiliza????o da informa????o gerencial nas decis??es de posicionamento estrat??gico pela ind??stria de cal??ados de Ja?? - SP procura investigar o uso das informa????es gerenciais dentro de um processo sist??mico. Delimitou-se a popula????o da pesquisa ?? ind??stria formal de cal??ados que comp??e o munic??pio de Ja?? e cidades circunvizinhas, ambas localizadas na regi??o centro-oeste do Estado de S??o Paulo, que ao longo de v??rias d??cadas cultivaram essa atividade econ??mica levando Ja?? a ser reconhecida como a Capital Nacional do Cal??ado Feminino. Como est??mulo ?? pesquisa, a grande entrada de produtos manufaturados vindos da ??sia, principalmente o cal??ado, gera uma inquieta????o sobre a condi????o de competitividade da ind??stria local, conduzindo a principio a pesquisa para revis??o de t??cnicas sobre gest??o estrat??gica que pudessem evidenciar o uso sist??mico da informa????o gerencial na busca de vantagens competitivas. Com a expectativa de se criar um censo, foram distribu??dos question??rios tanto pessoalmente como por meio da internet, onde apenas 41 ind??strias responderam ao chamado, traduzindo o que seria um censo em uma amostra aleat??ria. Ap??s essa coleta, o question??rio envolvendo 24 quest??es, abordando estrutura e aspectos organizacionais, passou a ser tratado estatisticamente, com a cria????o de tabelas de freq????ncia para defini????o das entradas para tratamento dos testes qui-quadrado, homogeneidade e independ??ncia - cruzando uma s??rie de vari??veis e testando os resultados obtidos. Na busca pelo posicionamento estrat??gico, pode-se evidenciar que fatores ligados ?? experi??ncia dos empres??rios, tempo de exist??ncia das empresas, e o fato de pertencer a um p??lo cal??adista, s??o as principais ferramentas na gera????o de informa????es gerenciais com poder de auxiliar nas decis??es de posicionamento estrat??gico, no entanto, quest??es como a baixa quantidade e qualifica????o dos empregados do setor administrativo prejudicam a estrutura organizacional dessas ind??strias, comprometendo negativamente a utiliza????o dessa informa????o gerencial. Fatores negativos a pesquisa foram evidenciados por meio das an??lises que apontam a falta de planejamento e controle estrat??gico, a falta de informa????es sobre a concorr??ncia, falta de indicadores que comprovam o desempenho empresarial, e principalmente a falta de conhecimento sobre habilidades e compet??ncias que devem ser geradas no intuito de garantir os lucros e continuidade de suas atividades futuras. Como resultado principal da pesquisa, percebe-se que o setor possui informa????es gerenciais, por??m, elas n??o s??o suficientes para suportar decis??es necess??rias no posicionamento estrat??gico dessa ind??stria.