Organisations are constantly expected to be more competitive while working in an environment in which time and cost are limited, thereby preventing such organisations from taking the time required to be responsive. The supply chain provides a critical linkage between various organisations which should seek collective opportunities to improve performance. It is, therefore, important that organisations understand that conventional knowledge and methods will not serve unless there is a concerted focus on improvement of organisational performance toward fulfilling increased expectations, not just maintaining that which is comfortable. A more sustainable approach may be the introduction of supply chain best practice. An optimal supply chain is one that continuously strives to reduce unnecessary cost and eliminate waste, thereby increasing the percentage of time that may be devoted to value-adding activities. Supply chain technology principles were assessed and the application thereof, sought to understand its efficiency and effectiveness. This study was intended to identify supply chain cost dimensions with a focus on the optimal use of supply chain technology. Within the current supply chain context, the use of Information and Communication Technology (ICT) was explored to identify opportunities. A supply chain audit tool (SCAT) was developed which had proven to be an effective tool to analyse it’s logistics functions. Implementation of remedial tools through the SCAT could result in a leaner, cost optimal and more value-adding process. The result of conducting individual organisational improvements is expected to result in an overall improvement in the total supply chain. These supply chain cost drivers were rooted in cost, quality, safety and product performance. Recommendations on further improvements were also offered.

The automotive component manufacturer's (ACM's) operations are not sustainable due to their competitiveness, only determined by price. for ACM's to be competitive, effective government incentives in the automotive industry need to be present. The study was undertaken to provide a blueprint for change required in government incentives.

Doctorat en sciences sociales, politiques et économiques / info:eu-repo/semantics/nonPublished

This essay proposes a production management model adequate to the small and medium enterprises of the metal mechanic segment, as a way to work focused on continuous improvement and engaged to the competitive advantage. The planning to get that intention at first considered the identification of the best practices adequate to the shop floor management and based on the Industrial Engineering concepts. Then, to verify the aplicability of that concepts it was organized a research next to the metal mechanic segment located on the region of Santa Rosa County, northwest of the State of Rio Grande do Sul, Brazil. Among the studied companies it can found subcontracted manufacturers and factories that produces their own products, all of them producing several metallic products, mainly including agricultural implements. It was verified different circumstances concerning the way these companies manages their factories and that evidentiates that, with the implementation of the proposed system, it is possible to obtain substantial improvements in their levels of competitive advantages. It was verified too, as a information of the research, that the refered companies, in a majority level, already developes and produces their own products, as a strategy to reduce their economic dependence to the great enterprises. / O presente trabalho propõe um modelo de sistema de gestão da produção voltado às empresas de pequeno e médio porte do ramo metal-mecânico, de maneira a atuarem com o foco na melhoria contínua e na obtenção de vantagem competitiva. Para cumprir os objetivos propostos, primeiramente buscou-se identificar as melhores práticas de gestão adequadas ao chão de fábrica e fundamentadas pela Engenharia de Produção. Para verificar a aplicabilidade dos conceitos foi realizada uma pesquisa junto às empresas do pólo metal-mecânico localizado na região da Grande Santa Rosa, noroeste do Estado do Rio Grande do Sul. Dentre as empresas pesquisadas contam-se prestadoras de serviços terceirizados e também fabricantes de produtos metálicos diversos, principalmente voltados ao segmento de mecanização agrícola. Verificou-se situações diferenciadas no contexto de como estas empresas gerenciam suas fábricas e que evidenciam que, com a implantação do sistema proposto, há a possibilidade de se obter melhorias substanciais em seus níveis de competitividade. Verificou-se também, através da pesquisa, que as referidas empresas, em sua maioria, incluindo-se as terceirizadas, já desenvolvem seus próprios produtos, reduzindo a dependência das grandes fabricantes.

M.Tech. (Quality and Operations Management) / This paper focuses on the social impact of the sugar industry in South Africa. A social impact assessment is a method that aims to assess social features of the product and their positive and negative aspects in terms of its processing of raw material to the final stages of its disposal. The objectives of the study were guided by the guidelines on social life cycle assessment of products of the South African Sugar Industry developed by the United Nations Environmental Programme and SETAC initiatives. The main aim is to add value to the social assessment methodology and application techniques of social impacts assessment, focusing on the sugar industry in South Africa. The study’s main focus is on health and safety, freedom of association, employee’s wages, gender equality in the workplace, working conditions, crime and the social wellbeing of the communities that surround the sugar industry’s operations. Field research, historic comparative research, interviews and questionnaires were used for the collection of relevant data. The areas that grow sugar were identified to have low unemployment rates as compared to areas that do not grow sugar. Although it is good that the sugar industry decreases the level of employment in some areas, the decrease in sugar production during the season of 2010-2011 could have major financial and social challenges for these areas, and could also impact the rest of South Africa. The other social impacts discussed above are also assessed and presented in the paper.

M.Tech. (Operations Management) / It has become a trend for organisations to implement and certify quality systems. The most common quality system that organisations currently implement is ISO 9001. Certification to ISO 9001 has in recent times been used as a marketing tool to enter new markets. Nowadays, customers expect their suppliers and potential suppliers to be certified to ISO 9001. It has become a primary requirement for doing business, and customers now demand it. There have been various studies conducted to establish the advantages of ISO 9001 and its impact on organisational performance. Laboratories are no exception to this developing trend. They are implementing laboratory quality standards like ISO 17025 and the Organisation for Economic Cooperation and Development Good Laboratory Practice (OECD GLP). Some laboratories are now applying for certification of compliance to laboratory standards. Implementing and certifying laboratory systems is an exercise that comes at a cost. The exercise is demanding in terms of human resources, time and capital. There has not been a study conducted to evaluate the impact of these systems on the operational performance of laboratories. This is the reason that resulted in identification of the need to conduct the study. A qualitative research approach was pursued in conducting the study, where the researcher investigated the impact of laboratory quality standards on the operational performance of commercial and non-commercial laboratories. Operational performance in this study is defined as health and safety; supplier selection and performance; human resources; customer satisfaction and profitability. Data was collected through interviews, and was then summarised, and analysed in order to address the research problem. Based on the data collected, it was concluded there is no notable difference in the performance of laboratories with or without quality assurance systems such as ISO 17025 and OECD GLP.

The research thesis reflects a positive improvement to the plant efficiency through strategic optimisation planning and controlling systems. It’s important to note that the set goals of the research were achieved, with total employee buy-in contributing to the success and sustainability of these improvements. Purposive sample methods allowed for the twenty employees from a total of 172, to be interviewed for both the pre and post testing. The paradigm of the research contributed to integrative communication between brainstorming and action. The efforts of the total workforce must be commended, for strategically aligning the organizational goals and objectives to realization. The content of the thesis, show a direct relationship between the plant optimisation and the increase in the production volumes. The understanding of the downtime reports for the period specified is a direct reflection to the improvement in quality, and the reduction of the overall poor workmanship graphs indicates positively to the reduction in cost. The last value driver, on-time delivery shows a vast improvement in maintaining the customer satisfaction, when considering the increase to the production volume capacity. These improvements have made further volume increases probable, and the understanding of Ikhwezi Trucktech management to negotiate with realized information for future capacity planning.

Organisations are constantly expected to be more competitive while working in an environment in which time and cost are limited, thereby preventing such organisations from taking the time required to be responsive. The supply chain provides a critical linkage between various organisations which should seek collective opportunities to improve performance. It is, therefore, important that organisations understand that conventional knowledge and methods will not serve unless there is a concerted focus on improvement of organisational performance toward fulfilling increased expectations, not just maintaining that which is comfortable. A more sustainable approach may be the introduction of supply chain best practice. An optimal supply chain is one that continuously strives to reduce unnecessary cost and eliminate waste, thereby increasing the percentage of time that may be devoted to value-adding activities. Supply chain technology principles were assessed and the application thereof, sought to understand its efficiency and effectiveness. This study was intended to identify supply chain cost dimensions with a focus on the optimal use of supply chain technology. Within the current supply chain context, the use of Information and Communication Technology (ICT) was explored to identify opportunities. A supply chain audit tool (SCAT) was developed which had proven to be an effective tool to analyse it’s logistics functions. Implementation of remedial tools through the SCAT could result in a leaner, cost optimal and more value-adding process. The result of conducting individual organisational improvements is expected to result in an overall improvement in the total supply chain. These supply chain cost drivers were rooted in cost, quality, safety and product performance. Recommendations on further improvements were also offered.

The world automotive industry has evolved through different manufacturing methodologies over many decades. It originated from craft production, but was transformed to mass production by Henry Ford in response to increased market demand. The methodology developed by Henry Ford made it possible to produce quality vehicles in large numbers and at affordable cost to the general public. However, it cannot deliver a great variety of products to the marketplace. Mass production was overtaken by a new automotive manufacturing methodology developed in Japan after World War II. The methodology, commonly referred to as lean production, yields consistently high quality products at even lower costs, whilst being able to deliver a variety of products to the consumer. The effectiveness of the lean production methodology hinges upon the strength and closeness of the relationships that exist between the assembler and its suppliers. Different models have been developed over time to describe the relationships between automotive assemblers and their suppliers. The lean supply model is generally accepted as an effective way of describing the relationships that exist between an automotive assembler and its first tier suppliers in a lean manufacturing environment. The research study aims at gaining an improved understanding of the relationships that exist between a selected Eastern Cape automotive assembler and its first tier suppliers. The effect of its supplier support practices towards lean manufacturing implementation amongst its first tier suppliers is evaluated. For the selected assembler it is found that the effect of its supplier support practices on lean manufacturing implementation amongst its first tier suppliers is limited by a non-uniform approach followed towards the supplier base. It is shown that opportunities for improvement exist for the selected assembler to develop closer relationships with its first tier suppliers to increase its global competitiveness.

Global competition is forcing all organisations, both manufacturing and service or ientated, to review their facil ities and processes from a productivity and quality standpoint. The concept of lean manufacturing has evolved from mass production methodologies developed by Henry Ford. Lean methodology, as developed by the Toyota Motor Company of Japan, yields consistent product quality at a lower cost , while delivering greater variety to the customer. The purpose of this research was to identify lean methodology application to the service industr y and to evaluate its application to UTi South Africa (PTY) LTD. The research presented an empirical study of how a lean tool can be a ppl ied at UTi South Africa (PTY) LTD service operations and possible lean models for UTi Port Elizabeth. The research study found that lean methodology can be applied to the freight forwarding industry and that opportunities exist for lean to improve productivity.