Submitted by Sara Ribeiro (sara.ribeiro@ucb.br) on 2018-01-19T19:23:31Z No. of bitstreams: 1 PauloCesarChagasTese2017.pdf: 4087386 bytes, checksum: 220ec0bdfc2a3cf51913258215f01c63 (MD5) / Approved for entry into archive by Sara Ribeiro (sara.ribeiro@ucb.br) on 2018-01-19T19:23:37Z (GMT) No. of bitstreams: 1 PauloCesarChagasTese2017.pdf: 4087386 bytes, checksum: 220ec0bdfc2a3cf51913258215f01c63 (MD5) / Made available in DSpace on 2018-01-19T19:23:37Z (GMT). No. of bitstreams: 1 PauloCesarChagasTese2017.pdf: 4087386 bytes, checksum: 220ec0bdfc2a3cf51913258215f01c63 (MD5) Previous issue date: 2017-10-24 / This research seeks a work experience, a work and its implications in the relationship with the work organization, thus involving the work. Thus, the general objective of this study is to identify in the theory of psychodynamics of work contributions to the development of a company that works. Under a structural logic of the objectives, this study was built under three cores and methodologically, was structured as a qualitative approach, of an applied nature and exploratory objectives that were sustained in grounded bibliographic procedures in the theory of psychodynamics of work to establish a dialogue with the theory of the operational risk that has its pillars without managerialism to support the pragmatism of the mechanistic thinking patrons where as demands for result have in the subject that works the agent of human failure, since the conceptual horizon of operational risk understands the worker as a variable in the process productive that it must scrupulously respect as prescriptions and it is this invisibility of the working person that is demonstrated from a study empirically developed in this study. And in judging that for the theory it leaves the fasting of work and fasting, adjustment, repair, arranging and that the subjectivity of the working subject is in constant pressure between a form and form of doing that, in the research, to imagine a space for incorporate Inventory on Labor and Risks of Adoption - ITRA in the operational risk mitigation environment. And this is a contribution of the study when opportunizing for the management of operational risk access to a base of information about the perception that works in its work context and evaluation that are the occurrences of experience, pleasure, suffering and damages caused by this work is based on the ITRA that will allow managers of operational risk as the dimensions of the interrelationship between work and the process of subjectivation in the work context. And this know-how, the engagement of the body, a mobilization of intelligence, a capacity for reflection, interpretation and reacting to different situations without work environment are contributions of work by psychodynamics of work that also benefit from another contribution of this study by enabling the subject who works in the search for psychodynamics of work research in the process of adjusting the operational procedures. / Esta tese busca na teoria da psicodin??mica do trabalho e do risco operacional um espa??o comum para pensar a sa??de, o trabalho e suas implica????es na rela????o com a organiza????o do trabalho, envolvendo, desta forma, o trabalhar. Assim, o objetivo geral deste estudo ?? identificar na teoria da psicodin??mica do trabalho contribui????es para o desenvolvimento de par??metros de mensura????o do risco operacional, que focalize a pessoa que trabalha. Sob uma l??gica estrutural dos objetivos espec??ficos, este estudo foi constru??do sob tr??s n??cleos e metodologicamente foi estruturado como de abordagem qualitativa, de natureza aplicada e objetivos explorat??rios, os quais foram sustentados em procedimentos bibliogr??ficos, alicer??ados na teoria da psicodin??mica do trabalho para estear um di??logo com a teoria do risco operacional, que tem seus pilares no gerencialismo para sustentar o aprisionamento aos padr??es do pensamento mecanicista; onde as exig??ncias pelo resultado tem no sujeito que trabalha o agente da falha humana, a julgar que o horizonte conceitual do risco operacional entende o trabalhador como uma vari??vel no processo produtivo que deve respeitar escrupulosamente as prescri????es. Esta invisibilidade da pessoa que trabalha ?? demonstrada a partir de um estudo emp??rico apresentado nesta tese o qual evidencia a exposi????o do sujeito que trabalha a necessidade gerencialista de resultado. E ao julgar que para teoria dejouriana trabalhar ?? constantemente ajustar, adaptar, reparar, arranjar e que a subjetividade do sujeito que trabalha est?? em constante press??o entre a forma e a f??rma do fazer que possibilitou, nesta pesquisa, imaginar um espa??o para incorporar o Invent??rio sobre Trabalho e Riscos de Adoecimento (ITRA) no ambiente de mitiga????o do risco operacional. Esta ?? uma contribui????o deste estudo ao oportunizar o acesso para o gerenciamento do risco operacional de uma base dados de informa????es sobre a percep????o que os trabalhadores t??m de seu contexto de trabalho e da avalia????o que eles fazem das ocorr??ncias de viv??ncia, de prazer, de sofrimento e de danos provocados por este trabalho, base esta constru??da a partir do ITRA, que possibilitar?? aos gestores do risco operacional conhecer as dimens??es da inter-rela????o trabalho e processo de subjetiva????o no pr??prio contexto de trabalho. Este saber-fazer, o engajamento do corpo, a mobiliza????o da intelig??ncia, a capacidade de refletir, de interpretar e de reagir a diferentes situa????es no ambiente de trabalho s??o contribui????es ofertadas pela psicodin??mica do trabalho que tamb??m se beneficia com outra contribui????o deste estudo ao possibilitar que o sujeito que trabalha possa demandar pesquisa da psicodin??mica do trabalho a partir do processo de ajustamento dos procedimentos operacionais.

Submitted by Biblioteca Digital de Teses e Disserta????es (sdi@ucb.br) on 2017-11-20T18:57:08Z No. of bitstreams: 1 DaviFernandodeCamargoTeseParcial2017.pdf: 757045 bytes, checksum: 5b8865a9ad2d3077c4666a24f33e65a5 (MD5) / Approved for entry into archive by Biblioteca Digital de Teses e Disserta????es (sdi@ucb.br) on 2017-11-20T18:57:24Z (GMT) No. of bitstreams: 1 DaviFernandodeCamargoTeseParcial2017.pdf: 757045 bytes, checksum: 5b8865a9ad2d3077c4666a24f33e65a5 (MD5) / Made available in DSpace on 2017-11-20T18:57:24Z (GMT). No. of bitstreams: 1 DaviFernandodeCamargoTeseParcial2017.pdf: 757045 bytes, checksum: 5b8865a9ad2d3077c4666a24f33e65a5 (MD5) Previous issue date: 2017-09-29 / This thesis aims at analyzing the psychodynamics of work related to public employees on probationary period from a Public Foundation using as methodology the psychodynamic of work. The probationary period is considered a sensitive, determinant and decisive stage in the professional life of the public employee, with individual, institutional and social repercussions. The theoretical framework used is the psychodynamics of work, advocated by Dejours (1992; 2004), having as its practical-methodological development the psychodynamic work clinic. The clinic represents the opportunity of an accessible and safe space for the expression and resignification of the working life of the subject. The study conducted eight clinic sessions with the participation of eleven public employees and five clinicians, with each session enduring for about sixty minutes. All the meetings were recorded and transcribed in full. The content analysis technique was used in order to organize the results and discussions in the following categories: a) work organization, b) meaning of work, c) subjective mobilization and pleasure at work, d) suffering, and e) Defensive strategies. It has been noted that the work organization is rigid, computerized and allows for rare opportunities for participation and discussion; however, on the other hand, it offers substantial institutional benefits such as remuneration, stability and the status of being a public employee. It has been found that it is the employee himself, in most cases, who gives meaning to his work, mobilizes himself, feels pleasure, suffers and defends himself, basing himself mainly on the choices available or on the mere glimpse of another work possibility or even another reality. The suffering appears in the relations with the leadership, in the discredit attributed to the evaluation of performance, as well as in the meeting between the prescribed and the real, considering that what is prescribed in the selection process is different from the activity performed, mostly characterized by monotony and repetition, with little room for modifications and contributions, and thus not sufficient for proper upward mobilization. There is cooperation, but one that is only related to technical aspects connected to work demands. It is noticed the absence of collective coping strategies to what bothers the employees. It was identified that they do not have the sense of belonging to the Foundation, understanding the probationary period as a passing professional stage. Finally, the study shows the development of the psychodynamic of work, within a specific envirment, to make visible the suffering at work and the subjective mobilization. Nevertheless, in the group studied, there was a limitation of the clinic regarding the possibility of producing greater interference and involvement of the workers in the context in which they work: there is a general perception, among the majority of the participants, that the current position is provisional and the change of public office something certain. This limited the number of sessions held, as well as demonstrated the non-engagement of workers in the quest towards changing the organization in which they work, since there is an individual quest to change jobs. / Esta pesquisa tem por objetivo analisar a psicodin??mica do trabalho de servidores p??blicos em est??gio probat??rio de uma Funda????o P??blica, utilizando como metodologia a cl??nica psicodin??mica do trabalho. Considera-se o est??gio probat??rio como uma etapa sens??vel, determinante e decisiva na vida profissional do servidor p??blico, repercutindo individual, institucional e socialmente. O referencial te??rico utilizado ?? a psicodin??mica do trabalho, preconizada por Dejours (1992; 2004), tendo como desdobramento pr??tico-metodol??gico a cl??nica psicodin??mica do trabalho. A cl??nica representa a oportuniza????o de um espa??o acess??vel e seguro para a express??o e ressignifica????o da vida laboral do sujeito. O estudo realizou oito sess??es da cl??nica com a participa????o de onze servidores e de cinco cl??nicos, com cerca de sessenta minutos de dura????o, cada sess??o. Todos os encontros foram gravados e transcritos na ??ntegra. Utilizou-se a t??cnica de an??lise de conte??do, a qual possibilitou organizar os resultados e a discuss??o nas seguintes categorias: a) organiza????o do trabalho, b) sentido do trabalho, c) mobiliza????o subjetiva e prazer no trabalho, d) sofrimento, e e) estrat??gias defensivas. Observouse que a organiza????o do trabalho ?? r??gida, informatizada e permite pouco espa??o para participa????o e discuss??o, mas, por outro lado, oferece expressivos benef??cios institucionais como a remunera????o, a estabilidade e o status em ser servidor p??blico. Constatou-se que ?? o pr??prio servidor, na maioria dos casos, que d?? sentido ao seu trabalho, se mobiliza, sente prazer, sofre e se defende, baseando-se principalmente nas escolhas e no vislumbre de outro trabalho ou mesmo de outra realidade. O sofrimento aparece nas rela????es com as chefias, no descr??dito atribu??do ?? avalia????o de desempenho, bem como no encontro entre o prescrito e o real, tendo em vista que o prescrito em edital ?? diferente da atividade realizada, sendo essa caracterizada pela monotonia e repeti????o, com pouca margem para modifica????es e contribui????es, sendo assim, n??o suficiente para a devida mobiliza????o. Existe coopera????o, sendo est?? ligada somente a aspectos t??cnicos referentes a demandas de trabalho. Percebe-se a aus??ncia de estrat??gias coletivas de enfrentamento do que incomoda os servidores. Identificou-se que eles n??o possuem a sensa????o de pertencimento ?? Funda????o, entendendo a fase de est??gio como um per??odo profissional passageiro. Por fim, o estudo mostra o desenvolvimento da psicodin??mica do trabalho, no ambiente especifico, para tornar vis??vel o sofrimento no trabalho e a mobiliza????o subjetiva. No entanto, no grupo estudado, percebeu-se uma limita????o da cl??nica no que diz respeito a produzir maior interfer??ncia e envolvimento dos trabalhadores no contexto em que atuam: h?? uma ideia, na maioria dos participantes, de que o cargo atual ?? provis??rio e a mudan??a de cargo p??blico algo certo Isso limitou o n??mero de sess??es realizadas, bem como demonstrou o n??o engajamento dos trabalhadores na busca por mudar a organiza????o em que trabalham, uma vez que h?? uma busca individual por mudar de cargo p??blico.

Submitted by Sara Ribeiro (sara.ribeiro@ucb.br) on 2017-04-06T14:38:05Z No. of bitstreams: 1 VictorGomesdePaulaDissertacao2016.pdf: 1698952 bytes, checksum: 5783593ca3b4354bd4bd73ad48de2510 (MD5) / Approved for entry into archive by Kelson Anthony de Menezes (kelson@ucb.br) on 2017-04-06T18:22:38Z (GMT) No. of bitstreams: 1 VictorGomesdePaulaDissertacao2016.pdf: 1698952 bytes, checksum: 5783593ca3b4354bd4bd73ad48de2510 (MD5) / Made available in DSpace on 2017-04-06T18:22:38Z (GMT). No. of bitstreams: 1 VictorGomesdePaulaDissertacao2016.pdf: 1698952 bytes, checksum: 5783593ca3b4354bd4bd73ad48de2510 (MD5) Previous issue date: 2016-06-22 / Higher education has undergone changes in its structural and organizational setup, which has raised concern about his state of expansion and evolution. In the past 20 years, we began a comprehensive reform of public policies aimed to modify the landscape of education in the country, particularly of private higher education. The constant transformation undertaken by governments and society are changing the role of the teacher as well as the functions of universities, leading them to a constant process of adaptation to meet the changing demands and requirements. Thus, private higher education is looking for management models that can support the contemporary changes that focus in teaching and teaching-learning relationship. In this perspective, this research aimed to study the challenges faced by higher education managers in private their work, through an exploratory study based on a theory of work psychodynamics. The research had a qualitative character from the individual listening to managers and teachers from three different institutions of higher education in the Federal District and surrounding areas. Data collection occurred through semi-structured interviews, guided by a roadmap with themes. The interviews followed three axes of analysis, real and prescribed work, individual defense strategies and ethical suffering at work. Regarding the actual and the prescribed stand out unforeseen in the classroom, the demands of the institution, the bureaucracy and the lack of preparation of students coming to higher education and denounce the weakness of basic education. Regarding the individual defense strategies identified the denial of suffering in teaching evidenced by the lack of criticism of the institutional contradictions and denial of work overload. Ethical suffering of managers revealed the extent that these professionals were forced to act against their beliefs and took an institutional discourse at odds with the reality of the work of teachers. / A educa????o superior tem sofrido altera????es em sua configura????o estrutural e organizacional, o que tem suscitado preocupa????o com o seu estado de expans??o e evolu????o. Nos ??ltimos 20 anos, iniciou-se uma ampla reforma das pol??ticas p??blicas que objetivou modificar o panorama da educa????o no pa??s, particularmente, da educa????o superior privada. As constantes transforma????es empreendidas pelos governos e pela sociedade est??o mudando o papel do professor, bem como as fun????es das universidades, conduzindo-os a um processo de adequa????o constante para atender ??s novas demandas e exig??ncias. Assim, a educa????o superior privada encontra-se em busca de modelos de gest??o que possam dar suporte ??s transforma????es contempor??neas que incidem no trabalho docente e na rela????o ensinoaprendizagem. Nessa perspectiva, a presente pesquisa visou estudar os desafios encontrados pelos gestores da educa????o superior privada em seu trabalho, por interm??dio de um estudo explorat??rio ?? luz da teoria da Psicodin??mica do Trabalho. A pesquisa teve um car??ter qualitativo a partir da escuta individual dos gestores e professores de tr??s diferentes Institui????es de Educa????o Superior do Distrito Federal e entorno. A coleta de dados deu-se por meio de entrevista semiestruturada, guiadas por um roteiro com eixos tem??ticos. As entrevistas seguiram tr??s eixos de an??lise, o real e prescrito do trabalho, estrat??gias de defesa individual e sofrimento ??tico no trabalho. Em rela????o ao real e o prescrito destacam-se os imprevistos em sala de aula, as demandas da institui????o, as burocracias e o despreparo dos alunos que chegam ?? educa????o superior e que denunciam a fragilidade da educa????o b??sica. Em rela????o ??s estrat??gias de defesa individual identificou-se a nega????o do sofrimento no trabalho docente evidenciado pela falta de cr??tica em rela????o as contradi????es institucionais e a nega????o da sobrecarga de trabalho. O sofrimento ??tico dos gestores se revelou na medida em que esses profissionais se viram obrigados a agirem contra suas cren??as e, assumiram um discurso institucional em contradi????o com a realidade do trabalho dos professores.