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What do consumers really think about advertising chasing them online? : A quantitative study about consumers’ perception of behavioural marketingGremlin, Therese, Rusakova, Vlada January 2019 (has links)
Behavioral marketing is something that has received lots of attention due to growing awareness around artificial intelligence (AI) and companies using this technology for marketing purposes. However, the data collection practices have been receiving lots of critique for a while now and therefore it is more important than ever to gain an insight of how the consumers perceive behavioral online marketing. From this standpoint two research questions have been developed: How do consumers’ attitudes towards behavioral marketing, affect their purchase intention? and How does exposure to behavioral marketing affects purchase intention? In order to answer these research questions, the experimental vignette methodology was used to study digital natives, namely individuals between 18 and 30 years old. The experiment provided the basis for the study combined with the questionnaire the participants were asked to complete after the experiment. The experiment process consisted of two purchase scenarios that had to be performed online: a purchase of a low degree behavioral marketing product (city bike) and a purchase of a high degree marketing product (sneakers). One of the most important findings of this research regarding consumers’ attitude’s impact on purchase intention was the fact that trust has a bigger impact on the high involvement products compared to the low involvement product. When it came to exposure to behavioral marketing, the test objects that were exposed to behavioral ads had a higher likelihood to purchase a sponsored item. Therefore, there is a positive relationship between how much behavioral marketing a company use and the likelihood of a user purchasing a sponsored item. One of the most important practical implications that can be derived from this study is that businesses need to prioritize building a strong brand image prior to utilizing behavioral marketing. / Beteendemässig marknadsföring är något som fått större uppmärksamhet i och med betydelsen som artificiell intelligens (AI) har fått samt något som företag använder sig av i marknadsföringssyfte. Däremot har insamling av data länge kritiserats och frågan om hur kunder faktiskt uppfattar annonser online har blivit mer och mer relevant. Utifrån detta resonemang har dessa forskningsfrågor tagits fram: Hur påverkar konsumenternas attityd gentemot beteendemässig marknadsföring deras köpavsikt? samt Hur påverkar exponeringen av beteendemässig marknadsföring gentemot konsumenter deras köpavsikt? För att kunna uppnå detta syfte har experimentell vignettes metodik använts för att studera millenniegenerationen, alltså personer i åldrarna 18-30. Ett experiment gjorde grunden till studien, tillsammans med ett frågeformulär som de var ombedda att göra efter experimentet. Experimentet bestod av två olika köp som deltagarna skulle göra online; en produkt med låg grad av beteendemässig marknadsföring (cykel) och en produkt med hög grad av beteendemässig marknadsföring (skor). Det viktigaste som kunde tas från denna undersökning när attityder undersöktes var att förtroende gentemot ett företag eller varumärke hade en stark påverkan på köpavsikten. Däremot är inverkan för förtroende starkare vid köpa av en produkt med hög grad av beteendemässig marknadsföring jämfört med en produkt med låg grad av beteendemässig marknadsföring. När det gäller exponeringen av beteendemässig marknadsföringen var den största upptäckten att de deltagare som hade blivit utsatta för annonser till en högre grad hade en större chans att köpa en produkt som var annonserad. Alltså, ju mer företag använder sig av beteendemässig marknadsföring som är av relevans för konsumenten, desto mer sannolikt är det att de köper just deras produkt. Den största praktiska implikationen som kunde utläsas var att innan beteendemässig marknadsföring kan bli optimalt för företag måste de prioritera att bygga ett starkt varumärke.
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Who cares about Country of Origin product image? : a study of Chinese consumers' perception of Swedish furniture & home-decoration productsLuo, Dan, Yang, Hao January 2019 (has links)
Background: The sociodemographic characteristics of consumers, as important determinants of consumer behavior, has not received much attention in research on Country of Origin (COO) effect. In practical, the rapid progress of urbanization in China has brought great demand in the furniture and home-decoration market. Sweden has variety of world-famous furniture and home-decoration brands and most of these have established business in China. There has rarely been research on Chinese consumers’ perceptions of Swedish furniture and home-decoration brands. Purpose: The purpose of this study is to investigate the effect of Chinese consumers’ sociodemographic characteristics on COO product image in terms of Swedish furniture and home-decoration products and how this affects and influences purchase intentions. Methods: Quantitative research is used in this study through a survey based on an online questionnaire. We test our research model with seven hypotheses based on the survey consisting of 269 valid questionnaires from Chinese consumers. Findings: This empirical study investigates Chinese consumers’ perceptions of Country of Origin image in their evaluation of Swedish furniture and home-decoration products and examines how these are affected by consumers’ sociodemographic characteristics. Taking into account the distinct situation of the Chinese market, we disentangle sociodemographic aspects: age, gender, education and individual income, especially in terms of overseas experience and the scale of city in which the consumer lives. We posit that Chinese consumers’ perceptions of Swedish furniture and home-decoration products vary across distinct facets of sociodemographics. Our finding is that age, education, overseas experience and scale of city do have a significant effect on COO product image, but that age and individual income do not significant influence COO product image.
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Anúncios Orgânicos e Patrocinados: estudo sobre intenção de compra online e comportamento visual / Organic and Sponsored Ads: online purchase intent and visual behavior studySouza, Marina Teixeira de 07 December 2017 (has links)
A propaganda em sites de pesquisa utilizando anúncios orgânicos e patrocinados corresponde a uma estratégia de Marketing que propicia a interação entre empresas e seu público alvo a partir da utilização de palavras-chave ao efetuar a pesquisa online, dessa forma, os sites de pesquisa agem como intermediários entre necessidades dos consumidores e o grande número de informações disponíveis nas páginas da web. Assim, este estudo tem como objetivo verificar como é a relação entre atenção aos anúncios orgânicos e patrocinados e tipos de comportamento visual acerca da intenção de compra online. Foi realizada uma revisão da literatura sobre os Canais de Comunicação Online, Anúncios Orgânicos e Patrocinados bem como a utilização e eficácia desses tipos de anúncios, também foi abordado sobre a Intenção de Compra Online, Tipos de Comportamento Visual e, por fim, foi traçada a relação entre esses fatores. Na sequência, a partir da coleta de dados primária realizada com 100 estudantes da Faculdade de Administração, Economia e Contabilidade de Ribeirão Preto (FEA-RP/USP) - foi realizado um estudo quantitativo e descritivo utilizando o equipamento eye-tracking seguido da aplicação de um questionário. Utilizou-se a técnica estatística de Regressão Logística com Efeito Aleatório, que permite verificar o comportamento de um indivíduo em cenários diferentes e atender aos objetivos do estudo. A partir da análise, foi possível verificar que os indivíduos têm maior tendência a optar por Anúncios Patrocinados dos sites de pesquisa e que esse fato está positivamente relacionado à atenção visual e independe do tipo do Comportamento Visual que possui. Esses resultados fornecem informações relevantes acerca de apresentação de anúncios em sites de pesquisa, além de proporcionar reflexões teóricas para pesquisas nessa área / Advertising on search sites using organic and sponsored ads corresponds to a Marketing strategy that allows the interaction between companies and their target audience from the use of keywords when doing online search, in this way, the search sites act as intermediary consumer needs and the large number of information available on web pages. Thus, this study aims to verify how the relationship between attention in organic and sponsored ads and types of visual behavior about the intention to buy online. A review of the literature on Online Communication Channels, Organic and Sponsored Ads as well as the use and effectiveness of these types of ads was also made on Online Intention, Types of Visual Behavior and, finally, relationship between these factors. A quantitative and descriptive study was carried out using the eye-tracking equipment, followed by the application of the results obtained from the primary data collection with 100 students from the - School of Economics, Administration and Accounting of Ribeirao Preto (FEA-RP/USP) - a quantitative and descriptive study was performed using eye-tracking equipment followed by the application of a questionnaire. The statistical technique of Logistic Regression with Random Effect was used, which allows to verify the behavior of people in different scenarios and to meet the objectives of the study. From the analysis, it was possible to verify that the individuals have a greater tendency to choose Sponsored Ads of the research sites and this fact is positively related to the visual attention and independent of the type of Visual Behavior. These results provide relevant information about the display of ads on search sites, as well as provide theoretical insights for searches in this area
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EXAMINING TOURIST NON-PURCHASE INTENTION OF PEER-TO-PEER ACCOMMODATION: IMPEDING FACTORS AND PERCEIVED RISKSLee, Ho-Young 01 January 2018 (has links)
With increasing trust and utilization of the Internet, the sharing economy is emerging in the tourism and hospitality marketplace. This study focused on tourist non-purchase intention to use peer-to-peer accommodation. To explore the non-purchase intention, the relationship between perceived risk and tourist non-purchase intention to use peer-to-peer accommodation, as well as the relationship between impeding factors and perceived risk were tested. The study employed survey data (N = 280) gathered from active adult U.S travelers who have never used peer-to-peer accommodation before and have no intention to use peer-to-peer accommodation in future. The results showed that six impeding factors (i.e., lack of trust, perceived cognitive effort, perceived cost, perceived safety and security, perceived service quality, perceived cleanliness) had significant effects on tourists’ perceived risks. Two perceived risks (i.e., Performance Risk, Psychological Risk) had significant effects on tourist non-purchase intention. Based on the results. both academic and practical implications are provided.
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Factors influencing Chinese Consumer Online Group-Buying Purchase Intention: An Empirical StudyLIU, DOUQING January 2013 (has links)
Background: Because of the high-speed development of e-commerce, online group buying has become a new popular pattern of consumption for Chinese consumers. Previous research has studied online group-buying (OGB) purchase intention in some specific areas such as Taiwan, but in mainland China. Purpose: The purpose of this study is to contribute to the Technology Acceptance Model, incorporating other potential driving factors to address how they influence Chinese consumers' online group-buying purchase intentions. Method: The study uses two steps to achieve its purpose. The first step is that I use the focus group interview technique to collect primary data. The results combining the Technology Acceptance model help me propose hypotheses. The second step is that the questionnaire method is applied for empirical data collection. The constructs are validated with exploratory factor analysis and reliability analysis, and then the model is tested with Linear multiple regression. Findings: The results have shown that the adapted research model has been successfully tested in this study. The seven factors (perceived usefulness, perceived ease of use, price, e-trust, Word of Mouth, website quality and perceived risk) have significant effects on Chinese consumers' online group-buying purchase intentions. This study suggests that managers of group-buying websites need to design easy-to-use platform for users. Moreover, group-buying website companies need to propose some rules or regulations to protect consumers' rights. When conflicts occur, e-vendors can follow these rules to provide solutions that are reasonable and satisfying for consumers.
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Special Events on Facebook : The relationship of online subculture, eWOM, eTrust, and purchase intentionBou Assaf, Nicole, Carvalho Cunha, Cassia, Kubista, Christian January 2011 (has links)
Purpose: The aim of this bachelor thesis is to investigate the relationship of online subcultures, electronic trust, electronic word-of-mouth, and purchase intention towards a special event within selected Facebook Pages. Background: Given the increasing impact of social media platforms in communications not only between consumers, but also consumers and companies, this study takes a deeper look at the influence that companies can exercise on consumer’s purchase intention for a special event through these platforms. The background is based on previous researches and existent theories related to products, which are tested for a special event. Method: In order to fulfill the purpose of this study a cross-sectional design is applied. A deductive approach is followed, and a quantitative method is used through the application of questionnaires in order to collect the empirical data necessary to answer the given research questions. The questionnaires were distributed to the selected sample, which is anyone who “likes” the following Facebook Pages: Sweden Rock Festival, Göteborg Horse Show, Hultsfred, and Swedish Speedway Grand Prix. Conclusion: Based on the background a modest to strong relationship was expected between the measured variables. This however has been disconfirmed by the results, thus showing a weaker relationship than has been previously tested with regards to a product. The main finding is that when it comes to special events, the organizer is seen as a more reliable source, thus it is more influential than fellow members of the Facebook Page.
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The Impact Factors of Subscribing 3G Services: Based on Purchase Intention Model and Characteristics of 3G ServicesTsai, Meng-chun 15 July 2010 (has links)
Many telecommunication companies are making considerable investments to take advantage of the new business possibilities offered by 3G mobile services. Previous research on mobile network, suggests potential consumers may not adopt these 3G services provided by telecommunication companies. Given that not all new mobile telecommunication technologies are accepted by the mass market in Taiwan. Thus, there is a need for research to identify the factors that affect consumer intention to subscribe third-generation (3G) mobile services. Based on the theoretical framework of Purchase Intention Model (PIM), network effects, perceived enjoyment and optimum stimulation level, an empirical study of the mass adoption of 3G mobile services in Taiwan was conducted. Data collected from 322 users in Taiwan confirmed our hypotheses and tested against the research model. The results support the proposed model in predicting consumer intention to subscribe 3G service. This study demonstrated that perceived over performance, relative advantage, network effects, perceived enjoyment and optimum stimulation level were key factors that resulted in individuals¡¦ subscription of 3G services. Lastly, several implications for innovation technology acceptance research and 3G service management practices are discussed.
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The analysis of consumer behavior for using data communication on the mobile phoneTsou, Chung-wang 13 July 2004 (has links)
Abstract
The purpose of this paper is attempt to build and test the model of consumer behavior, using data communication on the mobile phone. Despite the explosive growth of 2nd generation mobile system (GSM) and rapidly increasing number of consumers who use media (such as photos or access the website) and try to get information they want.
We adopt four dimensions to build the structural model of consumer behavior, including need for cognition, product attributes, price factors and purchase intention, and define them as unobserved variables in the LISERL. Finally, we perform relative strength in the Path analysis showing causal model.
For model analysis, there are two phase to implement as follows: Firstly, we use Confirmatory Factors Analysis (CFA) to explore the correlation between unobserved (latent) and observed variables. Secondly, the relative relations of four unobserved variables will be confirmed by identification, estimation, test and model-fitting in the Structural Equation Modeling (SEM). We expect that the model of consumer behavior will be appropriately inferred and explain to 3rd mobile communication (3G) in the future.
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The Comparison of Factors That Constitute Different Internet Consumer Behavior among CountriesWu, Yun-Te 22 August 2003 (has links)
In recent years, the growth of Internet¡¦s popularity and prosperity not only brings about people¡¦s intention to utilize Internet service, but also enhances the attractiveness of e-commerce. Many entrepreneurs spot how usages of Internet can benefit their business due to its main advantages, such as low cost and fast reaction. As the result, besides the traditional retail sales and leaguers, many other businesses gradually started to adopt Internet as a mean to interact with their customers, including online shopping and other services. On the other hand, for customers, it is extremely convenient to simply sit in front of their desktops, look through catalogs, and buy what they like with several simple clicks on their computer screens. Because of the convenience of online store, more and more people started trying this modern way of shopping.
The purpose of this study is to investigate what external factors would affect online shoppers¡¦ intention to purchase items online, and how various available items influence shoppers¡¦ intention to buy things through Internet. The result of the study shows that internet shoppers¡¦ intention to purchase items online is directly proportional to the products¡¦ digitalized degree, network readiness index, and geographical factors; inverse related to the information richness and technology acceptance. Moreover, there are also significant differences in ratios of online shopping among various countries and products.
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Chinese Consumers' Evaluation of Domestic and Foreign Products: The Roles of Country of Origin and Product Usage ExperienceGao, Yuze 01 January 2013 (has links)
Although COO has been a topic of central interest in international marketing research, most work has focused on consumers in western countries. The concept of product usage experience, though often implied in COO research, has yet to be investigated more directly and explicitly. The goal of the study is to examine the relationships among COO perceptions, product usage experience and purchase intention among Chinese consumers. The study examined two kinds of product usage experiences (usage variety and frequency) pertaining to products (products in general and laptop computers in specific) made in two countries (America and China). Empirical data gathered from a survey were used to test two sets of research hypotheses pertaining to America and China respectively. The results supported the hypothesized interactions between COO ratings and product usage experiences in predicting purchase intention of American products among Chinese consumers. The interactions between COO ratings and usage experience in predicting purchase intention of Chinese products among Chinese consumers were partially supported.
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