This research investigates the role of policy on crime reduction by establishing whether it is inhibiting or enabling e-governance. e-Governance is necessary to automate access by the Department of South African Police Services (SAPS) to information held by the Department of Home Affairs (DoHA). Automated Access to information is needed by SAPS to enhance the identification of perpetrators as a strategy for crime reduction. The study explored this process through a qualitative data collection and analysis methodology that utilized a case study of both departments to understand their policy practices with regards to access by SAPS, to information held by DoHA. The findings revealed that even though the departments are mostly in compliance with access to information policy, this does not enable SAPS to effectively address crime reduction. It was further revealed that the egovernance policy has not been regularly evaluated and adapted to the current identification needs of other departments and has therefore resulted in egovernance not being implemented to enable automated access by SAPS to information held by DoHA. Access to information and e-governance policies should be modified and adapted to identify emergency departments to take the urgency of their identification requests into account while the perceived benefits of e-governance being developed at DoHA should also be viewed in terms of the benefits to the rest of the departments taking into account their urgency levels.

SAPS is currently implementing an EAP. Supervisors are an important link in the EAP process because they are the first persons to identify a troubled employee and to refer the employee to the EAP. Owing to her knowledge of an EAP and her interest in supervisory training, the researcher was asked to assist with the development of a supervisory training programme. The researcher has been employed as a social worker in the SAPS for ten years. In practice it happens that commanders refer troubled employees to the EAP when the commanders do not know what else to do with the troubled employees. At that stage the problems that the employees experience are of such a nature that long-term therapy is needed to attend to them. At times the commanders will act as social workers instead of referring the employee to the EAP. The researcher wanted to establish empirically what the role, knowledge and the attitude of commanders within the SAPS are regarding the EAP. The researcher decided to explore the topic by means of a literature study regarding the EAP in the SAPS and supervisory training and to interview several experts in the EAP in the SAPS and two experts in private organisations. An interview schedule was compiled and tested on one respondent. The information gained from the interview was sufficient and the researcher could go ahead with the data collection. Semi-structured interviews were conducted with two percent (2%) of the commanders in area West-Metropole. The researcher interviewed one (1) Senior superintendent, two (2) Superintendents, four (4) Captains and three (3) Inspectors. None of the respondents had previous training in the EAP. A stratified random sample was used to select the respondents. From the information gathered from the respondents, the researcher achieved the objectives of the study and provide answers to the three (3) research questions, namely: • What is the knowledge of SAPS commanders regarding the EAP? • What is the knowledge of SAPS commanders regarding their role within the EAP? • What is the attitude of SAPS commanders towards the EAP? The researcher determined that the respondents had limited knowledge regarding the EAP and the services rendered by the EAP professionals in the SAPS. The respondents all knew that they had to refer the troubled employee to the EAP but some of them first tried to be the social worker before they referred to the EAP. Therefore it is important that the distinctive roles of the commander/supervisor and the EAP are identified. All the respondents felt positive towards the EAP in the SAPS and said that they self would make use of the services of the EAP. Although the researcher could not generalise the findings, sufficient information was provided to make the following valuable recommendations: recommendations regarding the content of a supervisory training programme, the marketing of the services rendered by the EAP in the SAPS and the steps that could be taken to ensure confidence in the EAP. / Dissertation (MSD (Employee Assistance Programme))--University of Pretoria, 2008. / Social Work and Criminology / unrestricted

South Africa is known for being a country with high crime rates. Many factors contribute to this notion. Cape Town is ranked 14th on the list of the most violent cities in the world. Furthermore, gang violence in the Western Cape is believed to be the highest in South Africa, with the South African Police Service (SAPS) considering 25 of the Western Cape's 151 police stations as gang related police stations. It is apparent that South Africa as a developing country falls short in addressing the social ills in our communities, such as continued high unemployment rates, gangsterism, and the formation of illegal partnerships due to money greed and boredom (lack of motivational support in the form of activities provided, especially among the youth). The objective of the study was to describe and analyse the police service delivery challenges experienced by Western Cape Station Commanders in the context of the crime statistics retrieved from published SAPS data. This research explored police service delivery challenges through the lens of Station Commanders from the 151 police stations in the Western Cape. Thus, the research question was formulated as follows: "What are the service delivery challenges experienced by Station Commanders at police stations in the Western Cape?" The target population comprised all Station Commanders in the Western Cape. For the data collection, a survey strategy was adopted. The data collection tool was a telephonic interview conducted in a systematic manner. The data of the profiling survey of all Station Commanders in the Western Cape Province conducted by the Department of Community Safety, were utilised to analyse the police service delivery challenges they face. The Know Your Station Commander Tool (KYSCT) is a survey tool developed with 'profiling questions' of the Station Commanders at every police station in the Western Cape. In general, limitations prohibiting police service delivery do exist from time to time, but when the lack of service delivery is experienced over long periods, it points to deep-rooted issues that need intervention, not merely observation. This study revealed that the top ten (10) service delivery challenges experienced by the Station Commanders in the Western Cape are: 1) Shortage of human resources; 2) Insufficient physical and aging resources; 3) Extended unproductive meetings; 4) SAPS 2 building and office infrastructure challenges; 5) Lack of involvement of all government departments; 6) Low morale of members; 7) Administrative-intense tasks to maintain a paper-trail; 8) Community police relations; 9) Population growth and development (police to population ratio unbalanced); and 10) Absenteeism.

The problem of inclusivity in the workplace has been globally acknowledged as a challenge for employees living with disabilities. The objective of this study was to explore the experiences of employees living with disabilities in the South African Police Service (SAPS). Globally, there has been a lot of research conducted on diversity in the workplace; however, research on inclusivity is a rather new phenomenon. A theoretical model on inclusion and diversity in work groups is presented as a framework, which offers insight into the experiences that contribute to feelings of inclusion for a diverse workforce. This model identifies potential contextual factors and outcomes of inclusion. This study further defines inclusion and disability and provides literature on the barriers employees living with disabilities encounter once employed, as well as support structures that could enhance inclusivity for these employees. The study used a qualitative, explorative approach. Fifteen employees of the SAPS were selected for participation, based on their disability type as per the research criteria. A purposive convenient sampling approach was used to identify employees with disabilities, taking into consideration hearing, visual, physical and mobility impairments. Participants varied in age, gender and race and came from stations mostly situated in the southern suburbs of Cape Town, with one participant from George and one participant from Paarl East. Semi-structured interviews were used to collect data and provide insight into how employees living with disabilities perceive inclusion in the SAPS. A thematic analysis approach was used to identify which negative and positive experiences of inclusion were identified. Irrespective of the provision of disability policies and legislation, which clearly stipulate that no person may be unfairly discriminated against on the grounds of their disability, the findings from this study indicate that employees living with disabilities still experience discriminatory attitudes in the workplace. While some participants had positive experiences of inclusion, other employees reported negative experiences relating mostly to a lack of management support, non-conducive workplaces, lack of disability awareness, as well as negative attitudes towards disability in the workplace. The results of this study indicate that the general feeling of inclusion in the SAPS is, to a certain degree, fair, and that management and co-worker support, together with reasonable accommodation, played an important role in contributing to making employees living with disabilities feel included. This study shows that more research is required in terms of disability awareness, and an understanding of the needs of employees living with disabilities in the workplace, to create an enabling environment of growth for employees living with disabilities. It is proposed that this study be used to provide employers and employees with a greater understanding of how to effectively include and retain employees living with disabilities.

No description available.

This study gives guidelines to enhance online service delivery by the South African Police Service (SAPS by means of its website. It makes various recommendations to achieve this, following various investigations. The SAPS describes its primary goal as “service to the public”. This is in line with the South African government’s Batho Pele (“People first”) initiative to improve the delivery of public services. However, as society is changing in response to the demands of the Internet Age, service providers (for the purpose of this study, police agencies) must, too, adjust. The application of e-Governance will enable these agencies to serve the public with a wide variety of information and services. This study makes recommendations in this regard as well. In the initial study for this work user needs regarding the establishment of the SAPS website were assessed. Subsequently a study was conducted to determine best practices in various English-speaking countries, using an evaluation framework compiled for this purpose. Based on the results gained a measuring instrument was designed to evaluate the SAPS website. Four expert evaluators were then requested to do so. This resulted in an assessment of possible shortcomings of the SAPS website and recommendations for enhancing online service delivery and e-Governance. / Dissertation (MSc)--University of Pretoria, 2005. / Information Science / unrestricted

No description available.

Submitted by Fabio Sobreira Campos da Costa (fabio.sobreira@ufpe.br) on 2016-09-05T12:36:28Z No. of bitstreams: 2 license_rdf: 1232 bytes, checksum: 66e71c371cc565284e70f40736c94386 (MD5) DISSERTAÇÃO DE MESTRADO - PDF.pdf: 2251235 bytes, checksum: d623bcf1a9c6bdbd9fbc0e04aed9e8ee (MD5) / Made available in DSpace on 2016-09-05T12:36:28Z (GMT). No. of bitstreams: 2 license_rdf: 1232 bytes, checksum: 66e71c371cc565284e70f40736c94386 (MD5) DISSERTAÇÃO DE MESTRADO - PDF.pdf: 2251235 bytes, checksum: d623bcf1a9c6bdbd9fbc0e04aed9e8ee (MD5) Previous issue date: 2016-04-01 / Referencial: A população mundial tem mostrado um crescente aumento no número de pessoas idosas nas últimas décadas. Pacientes idosos internados em Unidades de Terapia Intensiva (UTIs) apresentam taxas de mortalidade e custos elevados. A mortalidade em curto prazo tem sido relacionada à gravidade da doença de base aferida através de escores, que fornecem parâmetros para o acompanhamento clínico e prognóstico do paciente. Entre esses escores destacam-se o Acute Physiology and Chronic Health Evaluation II (APACHE II) e o Simplified Acute Physiology Score 3 (SAPS 3), amplamente utilizados. A avaliação do prognóstico dos pacientes idosos internados em UTIs é necessária, pois permite melhorar o cuidado com esses pacientes. Os objetivos deste estudo foram identificar os fatores associados à mortalidade e comparar os escores APACHE II e SAPS 3 em pacientes idosos internados em UTI. Métodos: Foram consecutivamente acompanhados 174 pacientes idosos internados em um período de doze meses na UTI. Foram analisados adicionalmente ao APACHE II e SAPS 3 como possíveis fatores associados à mortalidade a presença de hiperglicemia de estresse, a necessidade de ventilação mecânica invasiva, a presença de insuficiência renal aguda, o nível de consciência rebaixado e o uso de vasopressores. A coleta de dados foi realizada através da análise dos prontuários dos pacientes e entrevista com os familiares e as informações foram inseridas em ficha padrão com as variáveis necessárias ao estudo e aferição dos escores APACHE II e SAPS 3. Os desfechos estudados foram óbito e alta hospitalar. Resultados: A mortalidade na UTI e hospitalar (UTI e após alta da UTI) da população estudada foi, respectivamente, de 17,8% e 29,8%. A análise multivariada mostrou que a Ventilação Mecânica Invasiva (VMI), Doença Pulmonar Obstrutiva Crônica (DPOC) e Pressão Arterial Média (PAM) foram fatores associados positivamente ao SAPS 3 e VMI e DPOC foram fatores associados positivamente ao APACHE II na predição de óbito hospitalar. O APACHE II e o SAPS 3 tiveram médias de 19,1 e 43,6 pontos, respectivamente. O estudo demonstrou que o APACHE II e o SAPS 3 apresentaram aceitável discriminação, calibração adequada e a mortalidade observada foi maior que a predita. Conclusão: Nos pacientes idosos internados na UTI, necessidade de VMI, portadores de DPOC e PAM < 70 mmHg foram preditores de pior evolução hospitalar. O desempenho do APACHE II foi semelhante ao do SAPS 3 em pacientes idosos internados em UTI. / Reference: The world's population has shown a steady increase in the number of older people in recent decades. Older patients admitted to Intensive Care Units (ICUs) present high mortality rates and costs. Short-term mortality has been related to the severity of the baseline disease measured by scores that provide parameters for clinical monitoring and prognosis. Among those scores stand out from the Acute Physiology and Chronic Health Evaluation II (APACHE II) and the Simplified Acute Physiology Score 3 (SAPS 3), widely used. The evaluation of the prognosis of ICU elderly patients is necessary because it allows better care for these patients. The objectives of this study were to identify the associated factors with mortality and compare the APACHE II and SAPS 3 in elderly patients admitted to the ICU. Methods: We consecutively followed 174 elderly patients admitted to a period of twelve months in the ICU. We additionally analyzed the APACHE II and SAPS 3 as possible factors associated with mortality in the presence of stress hyperglycemia, the need for invasive mechanical ventilation, acute renal failure, lowered level of consciousness and the use of vasopressors. Data collection was performed by analyzing patients' records and interviews with family members and the information was entered in standard form with the variables needed to study and measurement of APACHE II and SAPS 3. The outcomes studied were death and hospital discharge. Results: Mortality in the ICU and hospital (ICU and after discharge from the ICU) of the study population was, respectively, 17.8% and 29.8%. Multivariate analysis showed that Invasive mechanical ventilation (IVM), Chronic Obstructive Pulmonary Disease (COPD) and Mean Arterial Pressure (MAP) were factors positively associated to the SAPS 3 and IVM and COPD were factors positively associated to the APACHE II in hospital mortality prediction. The APACHE II and SAPS 3 had averages of 19.1 and 43.6 points respectively. The study showed that the APACHE II and SAPS 3 had acceptable discrimination, proper calibration and observed mortality was higher than predicted. Conclusion: In elderly patients admitted to the ICU, need for IMV, COPD and MAP <70 mmHg were predictive of worse hospital outcomes. The performance of the APACHE II was similar to the SAPS 3 in elderly patients admitted to the ICU.

Abstract Title: Building Trust: The contradiction between security and democracy in post apartheid South Africa Author: Magnus Persson Supervisor: Svante Lundberg This paper aims to investigate the contradiction between security and democracy in post-apartheid South African policing, and was executed on the field together with the South African Police Service (SAPS). The theoretical point of departure is that trust between people, in relation to the institutions of society, is fundamental to democratic development. This in combination with previous research on police reform, police academy socialization, community policing and militarization has lead to the conclusion that a remilitarization process is under way and that a militaristic approach to policing is likely to be counterproductive in terms of achieving democratic development. The study has been executed on a South African police academy as well as at two different police stations with the combined methods of participatory observation and interviews.

Background: As a result of the restructuring of the South African Police Service (SAPS) in 1996 and various other factors, Police Social Work Services decided to broaden the scope of its services by developing and introducing proactive, personnel capacity building programmes. By 1999, 15 such programmes were developed. The need subsequently arose for a comprehensive impact assessment of these programmes and the Evaluation of Personnel Capacity Building Programmes (EPCBP) study was launched in 2001. The evaluation of the HIV and AIDS Awareness programme formed part of this research. Objectives: The primary aim of the study was to determine the effect of the HIV and AIDS Awareness Programme on SAPS personnel's knowledge, attitude and behaviour. Procedure: In the research, the comparison group pre-test and post- test design and triangulation were used. Six measurement scales and a presenter's evaluation questionnaire were developed and completed by 261 experimental group respondents, 51 comparison group members and 24 presenters. Results: Through the triangulation of measurements it was determined that the HIV and AIDS Awareness programme had a practical significant effect on the respondents knowledge, attitude and behaviour. It was thus an effective tool in the hands of Police Social Work Service that not only empowered SAPS personnel to lead more healthy professional lives, but one that also enhanced their personal well-being. / Thesis (M.A. (MW))--North-West University, Potchefstroom Campus, 2008.