O interesse e a preocupação por questões ambientais evoluíram nas últimas décadas em diferentes caminhos, sendo intensificados nos últimos anos, e despertando a atenção de diversos setores da sociedade. Os impactos do acelerado crescimento demográfico, industrial e, consequentemente, de consumo, geraram novos hábitos nas pessoas, em busca de consumo consciente, que gerasse sustentabilidade ambiental. Assim, consumidores e organizações passaram a considerar a compatibilidade ambiental dos bens que fazem parte de sua rotina. Dentre os produtos que têm recebido atenção da filosofia verde, estão inclusos os alimentos. O sistema alimentar é a maior fonte de degradação de recursos naturais, como água, terra, florestas e recursos pesqueiros. Nesse contexto, os varejistas de alimentos estão em uma posição privilegiada para criar um sistema de alimentos mais verdes, saudáveis e justos por meio de sua influência no comportamento do consumidor e na cadeia de suprimentos. Considerando que alguns dos maiores varejistas de alimentos estão no Reino Unido, e que este é um dos maiores importadores de alguns alimentos brasileiros, é importante entender se essa filosofia ambiental interfere na seleção de fornecedores de alimentos desses varejistas. Dessa forma, este trabalho teve como objetivo estudar se existe algum tipo de influência do movimento verde na seleção de fornecedores de alimentos de grandes varejistas do Reino Unido, abordando a importância da sustentabilidade ambiental e o fornecimento sustentável para o varejo do Reino Unido. Foi observado que existe influência do movimento verde na seleção de fornecedores de alimentos desses varejistas. O crescimento do mercado de produtos verdes e éticos nos últimos anos, no Reino Unido; as mudanças e proposição de uma nova legislação, que estimula o consumo de produtos verdes no país; e os relatórios publicados por grandes empresas de pesquisa de mercado, produto e consumo global, apontam para um novo comportamento em relação ao suprimento de alimentos. Por fim, foram feitas recomendações para os produtores brasileiros tornarem sua produção mais sustentável, por meio do estabelecimento de um design verde para o ciclo de produção. / The interest and concern with environmental issues had evolved in the last decades in different ways, but it intensified in the last few years, calling attention of several sectors of the society. The impacts of the fast demographic, industrial and, in consequence, the consumption increase, brought new habits to society, who wishes to find a conscious type of consumption that will allow an environmental sustainability. Moreover, consumers and organizations started to consider environmental compatibility from the products which already were part of their routine. Food is included among the products that have received attention from the consumers because its importance to the organism. The food system is the biggest source of environmental degradation, such as water, earth, native forests and fishing resources. In this context, the food retailers are in a better position to create greener food system, healthier and fairer due to their influence on the consumer behavior and on the food supply chain. Considering the fact that some of the biggest food sellers are in the United Kingdom, and this country is one of the biggest importer of Brazilian food, such as fruits, it is important to understand if this environment philosophy interfere in the strategy of buying food from the retail food sellers, and if it also interfere with the strategy related to the food that is bought from Brazil. With all that said, this researchs main focus was to study if there is any type of influence of the Green Living on the selection of food suppliers from the United Kingdom`s food retailers, addressing the importance of environmental sustainability and sustainable supply to retailers in the UK. It was noted that there is influence the green living on the selection of food suppliers of these retailers. The growing market of green and ethical products in recent years, in the United Kingdom; the changes and propositions of new laws, which encourages consumption of green products in the country; and the reports published by leading market research firms, product and overall consumption, suggest a new behavior in relation to the food supply. Finally, there were made recommendations for Brazilian producers make their production more sustainable, by establishing a green design to the production cycle.

Submitted by Bruna Rodrigues (bruna92rodrigues@yahoo.com.br) on 2017-10-02T12:13:16Z No. of bitstreams: 1 DissLRR.pdf: 4462451 bytes, checksum: cd5651c604894410c0918ddc5d0b7551 (MD5) / Approved for entry into archive by Ronildo Prado (bco.producao.intelectual@gmail.com) on 2018-02-05T17:09:32Z (GMT) No. of bitstreams: 1 DissLRR.pdf: 4462451 bytes, checksum: cd5651c604894410c0918ddc5d0b7551 (MD5) / Approved for entry into archive by Ronildo Prado (bco.producao.intelectual@gmail.com) on 2018-02-05T17:09:45Z (GMT) No. of bitstreams: 1 DissLRR.pdf: 4462451 bytes, checksum: cd5651c604894410c0918ddc5d0b7551 (MD5) / Made available in DSpace on 2018-02-05T17:17:58Z (GMT). No. of bitstreams: 1 DissLRR.pdf: 4462451 bytes, checksum: cd5651c604894410c0918ddc5d0b7551 (MD5) Previous issue date: 2017-05-18 / Coordenação de Aperfeiçoamento de Pessoal de Nível Superior (CAPES) / The issue of sustainability, which is an increasingly important consideration in the day-to-day operations of businesses, needs to be addressed in the context of supplier selection. The use of multi-criteria approaches in decisions concerning the selection of sustainable suppliers can be a valuable approach for helping to resolve the complexity of this process. A systematic review of the literature highlighted gaps in the research in this area, such as the lack of a detailed description of multi-criteria methods, as well as a scarcity of sustainability criteria that take into account the three main perspectives (Economic, Environmental, and Social). This work describes the development and real case application of a DEMATEL (Decision-Making Trial and Evaluation Laboratory) and ANP (Analytic Network Process) fuzzy modeling technique for the selection of sustainable suppliers. The methodological approach used in the research was quantitative, descriptive, and empirical. The modeling and simulations were performed using MATLAB®. Incorporation of the specificities of the process of selection of sustainable suppliers makes the model a useful tool for use by both businesses and researchers concerned with the issue of sustainability. A systematic review of the published research highlights the main state-of-art methods and criteria used for the selection of green and sustainable suppliers. The model is described in a framework highlighting each step of the application. It was subsequently applied by a major glass packaging company, where the supply chain coordinator agreed to assist in the research. The outputs of the second phase of the model showed that the Economic cluster was most important and interacted with the Environmental cluster, while the Social cluster remained practically inert, without interactions with the other clusters. For the three perspectives, the three most influential criteria were as follows: cost, compliance, and quality (Economic perspective); environmental certifications/ISO 14001, reuse/recovery, and pollution control (Environmental perspective); and stakeholder rights, respect for policies, and encouragement of the development of self-sustainable recycling programs (Social perspective). Finally, a supplier was selected using the framework presented, and the criteria that most influenced the decision were highlighted. The procedure developed here offers a tool to assist businesses searching for sustainable solutions, as well as researchers in the scientific community concerned with the development of knowledge in this area. / A temática sustentável, cada vez mais presente e atuante no cotidiano das operações das empresas precisa ser tratada no contexto da seleção de fornecedores. Aplicar abordagens de decisão multicritério para a seleção de fornecedores sustentáveis demonstra ser uma alternativa interessante a fim de lidar com a natureza complexa deste processo. Por meio de uma revisão sistemática da literatura foi possível destacar algumas lacunas de pesquisa, como a falta de uma visão detalhada dos métodos multicritérios e uma escassa abordagem de critérios sustentáveis, abordando as três perspectivas (Econômica, Ambiental e Social). Desta forma, o objetivo central da pesquisa é detalhar e aplicar em um caso real a modelagem fuzzy DEMATEL (Decision-making Trial and Evaluation Laboratory) e fuzzy ANP (Analytic Network Process) para a seleção de fornecedores sustentáveis. A abordagem metodológica empregada na pesquisa é quantitativa descritiva empírica, com aplicação de modelagem e simulação em MATLAB ®. Espera-se que o modelo possa internalizar as especificidades do processo de seleção de fornecedores sustentáveis de modo a tornar-se uma ferramenta útil às empresas e aos pesquisadores que estudam o método. A revisão sistemática da pesquisa pode destacar os principais métodos na literatura e os principais critérios utilizados pela seleção de fornecedores verdes e sustentáveis no estado da arte. O modelo foi detalhado em um framework, destacando-se cada passo da aplicação. Posteriormente foi aplicado em uma empresa de grande porte de embalagens vítreas, onde a coordenadora de Supply Chain se dispôs a auxiliar na pesquisa. Como saídas da segunda fase do modelo, o cluster Econômico revelou ser o mais importante e exerce influência sob o cluster Ambiental, já o cluster Social permanece praticamente inerte sem exercer ou receber influência. Também pode-se destacar que os três critérios mais influentes de cada perspectiva foram: ‘Custo’, ‘Compliance’ e ‘Qualidade’ na perspectiva Econômica; ‘Certificações Ambientais / ISO 14001’, Reuso / Recuperação e ‘Controle da Poluição’ na perspectiva Ambiental; e ‘Direitos dos Stakeholders’, ‘Respeito pelas políticas’ e ‘Incentivo ao desenvolvimento de programas de reciclagem auto-sustentáveis’ na perspectiva Social. Ao final, um fornecedor é escolhido com o framework apresentado, e os critérios mais influentes na decisão foram destacados. Esta discussão é válida para auxiliar empresas em busca de soluções sustentáveis e pesquisadores na área que desenvolvem o conhecimento para a comunidade científica.

O interesse e a preocupação por questões ambientais evoluíram nas últimas décadas em diferentes caminhos, sendo intensificados nos últimos anos, e despertando a atenção de diversos setores da sociedade. Os impactos do acelerado crescimento demográfico, industrial e, consequentemente, de consumo, geraram novos hábitos nas pessoas, em busca de consumo consciente, que gerasse sustentabilidade ambiental. Assim, consumidores e organizações passaram a considerar a compatibilidade ambiental dos bens que fazem parte de sua rotina. Dentre os produtos que têm recebido atenção da filosofia verde, estão inclusos os alimentos. O sistema alimentar é a maior fonte de degradação de recursos naturais, como água, terra, florestas e recursos pesqueiros. Nesse contexto, os varejistas de alimentos estão em uma posição privilegiada para criar um sistema de alimentos mais verdes, saudáveis e justos por meio de sua influência no comportamento do consumidor e na cadeia de suprimentos. Considerando que alguns dos maiores varejistas de alimentos estão no Reino Unido, e que este é um dos maiores importadores de alguns alimentos brasileiros, é importante entender se essa filosofia ambiental interfere na seleção de fornecedores de alimentos desses varejistas. Dessa forma, este trabalho teve como objetivo estudar se existe algum tipo de influência do movimento verde na seleção de fornecedores de alimentos de grandes varejistas do Reino Unido, abordando a importância da sustentabilidade ambiental e o fornecimento sustentável para o varejo do Reino Unido. Foi observado que existe influência do movimento verde na seleção de fornecedores de alimentos desses varejistas. O crescimento do mercado de produtos verdes e éticos nos últimos anos, no Reino Unido; as mudanças e proposição de uma nova legislação, que estimula o consumo de produtos verdes no país; e os relatórios publicados por grandes empresas de pesquisa de mercado, produto e consumo global, apontam para um novo comportamento em relação ao suprimento de alimentos. Por fim, foram feitas recomendações para os produtores brasileiros tornarem sua produção mais sustentável, por meio do estabelecimento de um design verde para o ciclo de produção. / The interest and concern with environmental issues had evolved in the last decades in different ways, but it intensified in the last few years, calling attention of several sectors of the society. The impacts of the fast demographic, industrial and, in consequence, the consumption increase, brought new habits to society, who wishes to find a conscious type of consumption that will allow an environmental sustainability. Moreover, consumers and organizations started to consider environmental compatibility from the products which already were part of their routine. Food is included among the products that have received attention from the consumers because its importance to the organism. The food system is the biggest source of environmental degradation, such as water, earth, native forests and fishing resources. In this context, the food retailers are in a better position to create greener food system, healthier and fairer due to their influence on the consumer behavior and on the food supply chain. Considering the fact that some of the biggest food sellers are in the United Kingdom, and this country is one of the biggest importer of Brazilian food, such as fruits, it is important to understand if this environment philosophy interfere in the strategy of buying food from the retail food sellers, and if it also interfere with the strategy related to the food that is bought from Brazil. With all that said, this researchs main focus was to study if there is any type of influence of the Green Living on the selection of food suppliers from the United Kingdom`s food retailers, addressing the importance of environmental sustainability and sustainable supply to retailers in the UK. It was noted that there is influence the green living on the selection of food suppliers of these retailers. The growing market of green and ethical products in recent years, in the United Kingdom; the changes and propositions of new laws, which encourages consumption of green products in the country; and the reports published by leading market research firms, product and overall consumption, suggest a new behavior in relation to the food supply. Finally, there were made recommendations for Brazilian producers make their production more sustainable, by establishing a green design to the production cycle.

The thesis is focused on application of logistics in the company, BAEST, a.s. It consists of theoretic part, introduction of the company and description of the process of the product producing. Application part of the thesis is closely focused on two fields. The first one is system of evaluation and selection of suppliers containing the design of new system in this field. The second one is addressed to analysis of material flow connected with production of tanks with the goal of optimization of the flow.

Procurement’s role in engineering and construction is changing. Procurement is evolving into a far more strategic discipline. Major equipment procurement in particular ties up a large proportion of construction cost, has long lead time, and is usually associated with the acquisition of complex or specialized technology. Selection of suppliers is a complex process which requires the evaluation of several suppliers and project targets. This analysis is usually performed manually, it is time consuming, and certain tradeoffs may be overlooked. This research advances state of the art to aid the commercial evaluation and selection of engineered equipment suppliers in the early stages of capital projects. A decision support system was developed in cooperation with several leading engineering-procurement-construction (EPC) and owner firms within industrial construction. The system integrates firms’ market and supplier performance data with a decision aid method to support rapid tradeoff analysis and evaluation of sourcing alternatives in the early stages of capital projects. The tool has been developed in Visual C#, in the form of simple and intuitive forms, with Microsoft Access as the back-end database. A supplier selection module uses the Aspiration Interactive Method (AIM) for providing rapid tradeoff analysis and points how each supplier is ranked in relation to the expected procurement targets. The system also includes a module for schedule analysis of the preferred supplier. Managers first need to assess unique project and supplier’s characteristics to estimate most likely durations. These durations are used to run a PERT analysis and provide initial feedback on probability of equipment delivery success. Therefore, managers are able to check whether their procurement master schedule milestones are feasible or not. Two actual selection cases were used to validate system’s usefulness, completeness, and deployability. According to experienced managers, this tool brings intelligence to the traditional selection process. The ability to quickly generate what-if scenarios and rapidly perform tradeoff analysis based on real data improves the quality of decision making, and supports commercial assessment and recommendation of suppliers in the early phases of capital projects. / text

In the theoretical part of this thesis, there can be found some legislative requirements, that are necessary to be performed during a selection of suppliers and food safety management, such as ISO standards and GFSI. The indtroduction of the company AHOLD Czech Republic, a.s. follows. Some readers can get to know about its quality management and about the method of selection of suppliers there. After that I analyse it and suggest some measures to improve the process. I also mention some other factors, which influence the method of selection of suppliers, such as CSR of the company.

Submitted by Silvana Teresinha Dornelles Studzinski (sstudzinski) on 2016-10-06T16:09:54Z No. of bitstreams: 1 Renato de Oliveira Bastos_.pdf: 714555 bytes, checksum: 476142dafb33d63a833c92e4fafec40c (MD5) / Made available in DSpace on 2016-10-06T16:09:54Z (GMT). No. of bitstreams: 1 Renato de Oliveira Bastos_.pdf: 714555 bytes, checksum: 476142dafb33d63a833c92e4fafec40c (MD5) Previous issue date: 2016-07-29 / IFTO - Instituto Federal de Educação, Ciência e Tecnologia do Tocantins / O problema de seleção de fornecedores vem sendo abordado com maior relevância e importância pelas organizações, uma vez que por meio da escolha e seleção adequada dos fornecedores os resultados econômicos podem ser bem significativos. A necessidade de instituições públicas ou privadas de reduzir gastos, de buscar produtos e serviços de melhor qualidade, procurando melhorar sua competitividade ou mesmo sua estabilidade no mercado, vem fazendo com que o tema de seleção de fornecedores tenha um papel estratégico nas organizações. Os modelos de seleção atuais praticados pela grande maioria das organizações buscam basicamente minimizar os custos, deixando de lado outros critérios importantes para a escolha dos fornecedores. O presente trabalho propõe uma avaliação do modelo atual de seleção de fornecedores dentro do Instituto Federal do Tocantins (IFTO) bem como a criação de dois modelos multicritério de apoio a decisão. A pesquisa tem uma abordagem qualitativa na formulação do problema e identificação dos critérios relevantes, e quantitativa para a construção dos modelos multicritério e análises dos resultados. Os dois modelos de apoio a decisão foram construídos utilizando os métodos multicritério AHP e VIKOR. Para o estudo aplicado, foram avaliados seis fornecedores em relação aos critérios qualidade, custo, entrega e localização geográfica. Os modelos foram criados a partir de análises sobre as avaliações de entrevistas com quatro especialistas dos setores de compra do IFTO campus Araguaína. Com os resultados dos dois modelos construídos, foi realizada uma comparação entre eles e também em relação ao modelo de seleção de fornecedores praticado atualmente no IFTO. Após as comparações dos modelos, realizou-se uma análise de sensibilidade, onde observou-se que o modelo VIKOR mostrou-se como o mais adequado e indicado para a seleção de fornecedores no âmbito do IFTO. / The problem of selection of suppliers has been addressed with greater relevance and importance for the organizations, since a proper choice and selection of suppliers can bring significant economic results. The need for public and private institutions to reduce costs, to get better quality products and services, looking to improve their competitiveness or even its stability in the market, is causing the supplier selection issue a strategic role in organizations. The current selection models employed by the vast majority of organizations seek to minimize costs, basically leaving aside other important criteria for the choice of suppliers. The present work proposes the assessment of the current model of selection of suppliers within the Federal Institute of Tocantins (IFTO) as well as the creation of two multicriteria decision support models. The research has a qualitative approach in problem formulation and identification of relevant and quantitative criteria for the construction of the multi-criteria models and analysis of results. The two proposed models to support decision have been built using the multi-criteria methods AHP and VIKOR. For the study applied, six vendors were evaluated in relation to quality, cost, delivery criteria and geographic location. The decision models were created from analysis of the evaluations of interviews with four experts in the purchase sector of the IFTO campus Araguaína. With the results of the two proposed models, a comparison was made between them and also in relation to vendor selection model currently practiced in the IFTO. After comparisons of the models, a sensitivity analysis was conducted, where it was noted that the VIKOR model showed up as the most appropriate and suitable for the selection of suppliers within the IFTO.

Every organization, that wants to be competitive in the market, must constantly improve and find new, better and smarter procedures of individual processes. This thesis describes and analyses the existing quality management system of the suppliers selection and evaluation process in the medium sized engineering company. The work contains recommendations and suggestions for possible improvements of the system.

La presente tesis tiene como objeto de estudio a la empresa Fantastibox S.A.C que pertenece a la industria de la organización de eventos tales como onomásticos, graduaciones, eventos corporativos y alquiler de cabinas de fotos instantáneas. La principal motivación de este proyecto es abordar la problemática principal de la empresa que hace referencia a los tiempos elevados en la búsqueda y elección inadecuada de los proveedores; lo cual se produce por el manejo manual de información y una inversión de tiempo considerable para la aplicación de los criterios al momento de seleccionar al proveedor (precio, ubicación, años de experiencia en el servicio) necesarios para garantizar un evento exitoso. Esto conlleva, a que se produzcan pérdidas de oportunidades de negocio, una baja fidelización de sus clientes. Asimismo, no realizan el seguimiento adecuado a los proveedores con los que trabajaron en algún momento incurriendo en contrataciones fallidas. Después de identificar la problemática y analizar los procesos de la empresa se propone como objetivo del proyecto la implementación de un sistema web que logre la automatización del proceso de búsqueda de proveedores y la tendencia a la baja de precios con la subasta inversa. Asimismo, se plantea el uso de árboles de decisión para lograr elegir a los mejores proveedores por cada servicio solicitado por el cliente. La propuesta está alineada al objetivo de la empresa en cuanto a incrementar la respuesta al número de solicitudes de los clientes independientemente de la fecha del evento. / The present thesis has as object of study the company Fantastibox S.A.C that belongs to the industry of the organization of events such as onomastics, graduations, corporate events and rental of instant photo booths. The main motivation of this project is to address the main problem of the company that refers to the high times in the search and inappropriate choice of suppliers; This is produced by the manual handling of information and a considerable investment of time for the application of the criteria when selecting the supplier (price, location, years of experience in the service) necessary to guarantee a successful event. This leads to loss of business opportunities, low customer loyalty. Likewise, they do not adequately monitor the suppliers with whom they worked at some point, incurring failed contracts. Based on the identification of the problem and analysis of the company's processes, the project's objective is to implement a web system that achieves the automation of the supplier search process and the downward trend in prices with reverse auction. Likewise, the use of decision tree algorithms is proposed to be able to choose the best providers for each service requested by the client. The proposal is aligned with the company's objective in terms of increasing the response to the number of customer requests regardless of the date of the event. / Tesis

本研究係透過實地訪談暸解企業在不同的新產品開發專案策略下所採行的供應商管理制度（包括供應商遴選、供應商發展活動與供應商績效評估與獎酬制度）具體內容為何，進而探討不同的新產品開發專案策略在供應商管理制度上的異同處為何，以期提供企業在選擇參與新產品專案供應商、進行供應商發展活動及評估供應商專案績效與設計獎酬制度時的參考。本研究依據個案分析之結果，提出以下三項結論以回應研究問題，並根據研究發現陳述相關建議，最後提出研 究限制與未來研究方向之建議。 一、新產品開發專案策略會影響遴選參與專案供應商時的遴選流程、優先重視的評估構面與遴選時間。 二、新產品開發專案策略會影響專案中進行供應商發展活動的活動內容、範疇與時間。 三、新產品開發專案策略會影響供應商之專案績效評估的目標訂定範圍與嚴苛程度。 / Conducted by field interviews, this research is primary to focus on the details of supplier management system including selection of suppliers, supplier development activities, supplier performance evaluation, and reward system) under different strategies of new product development projects. This research also discusses the similarities and differences of supplier management system under different strategies of new product development projects. According to the result of case analysis, we claim three conclusions in response to the research questions, and propose some relevant suggestions. Finally, we state research limitation and direction for future research. 1.The strategy of new product development project will affects the selection process, priority of assessment dimensions, and duration in selecting the suppliers who can join the project. 2.The strategy of new product development project will affects the content, scope, and period of supplier development activities in the project. 3.The strategy of new product development project will affects the scope and severeness of goals in evaluating suppliers' performance in the project.