Made available in DSpace on 2015-04-14T14:40:44Z (GMT). No. of bitstreams: 1 400734.pdf: 13549577 bytes, checksum: 8ffbc6f39dc563a9299e5131a2ee9772 (MD5) Previous issue date: 2008-04-10 / As representa??es da Natureza, ao serem evocadas pelos Meios de Comunica??o, buscam decodifica??o, em parceria com as diversas ?reas de atua??o, infiltrando-se na cotidianidade. No contexto brasileiro, caracterizado por uma realidade social desequilibrada, as pessoas deslocam-se para o interior de estruturas comerciais, pensadas nos moldes globais e capitalistas, nas quais percebemos a reconstitui??o de um ecossistema, adequado ? flu?ncia das pr?ticas di?rias. A partir de ent?o, tal observa??o ? capaz de ser percebida neste estudo, estruturado a partir do di?logo Ecologia/Meio Ambiente/Shopping Center, procurando observar de que forma as mensagens, de cunho ecol?gico e ambiental, podem ser veiculadas na delimita??o espacial, configurada em centros de conviv?ncia. Contemplando o Princ?pio Sist?mico ou Organizacional, tomaremos o Iguatemi, de Porto Alegre, como o todo do objeto, enquanto que as partes s?o indicadas pelas 24? e 26? edi??es da campanha Cubra o Mundo de Verde, em comunh?o com recorte publicit?rio divulgado em meio impresso, referente ao Donna Fashion Iguatemi 2005. Ainda, integrando o corpus, destacamos a primeira vers?o de inverno do evento de Moda, acima, assinalado, organizado com base na proposta Carbon Free, al?m da campanha do Greenpeace, que alertou sobre o desmatamento na Amaz?nia. A fim de explicitarmos a discursividade, agraciando a produ??o de sentido, nos n?veis verbal e n?o-verbal, contaremos com o Paradigma da Complexidade, de Morin, assinando a metodologia, e com a Semiologia, de Barthes, como t?cnica metodol?gica, numa Pesquisa Semiol?gica, sob enfoque sociopol?tico. A fundamenta??o te?rica, a priori, revela a Comunica??o, de Morin, atrav?s das subcategorias Cor, de Farina, Studium e Punctum, de Barthes, Nome, de Cassirer, e Estere?tipo, de Barthes. Aparecem, tamb?m, as categorias de Poder, Mito e Cultura, de Barthes, e Conhecimento, de Morin. Com base em tais pressupostos te?rico-metodol?gicos, a Tese busca revelar, via Comunica??o, como a mensagem sobre Ecologia e Meio Ambiente pode ser transmitida no centro comercial, no qual se consolidam os di?logos sociais.

Made available in DSpace on 2015-04-14T14:42:20Z (GMT). No. of bitstreams: 1 396424.pdf: 3094686 bytes, checksum: 284c56ebdaf798059e336e7da3654ae1 (MD5) Previous issue date: 2007-10-04 / O surgimento e, expans?o do urbano vincula-se a um conjunto de rela??es socioecon?micas e culturais em diferentes espa?os ao longo do tempo. Nesse contexto os fluxos populacionais, econ?micos e tecnol?gicos, entre outros, organizaram e (re)organizaram estes espa?os fazendo surgir novos processos e formas. Dessa maneira, os Shopping Centers de modo geral e o Shopping Center Iguatemi de Porto Alegre, em particular, representa a (re)organiza??o espacial, polariza??o capaz de ir al?m da condi??o de "elo entre as partes". Estes espa?os de aglomera??o e de diversidade quando considerados na sua complexidade favorecem a compreens?o dos processos comunicacionais neles existentes. Inserido neste olhar, o Shopping Center Iguatemi de Porto Alegre ? constitu?do por um conjunto de espa?os de rela??o os quais se comunicam com o p?blico freq?entador simultaneamente articulando o fragmentado e fragmentando o aparentemente articulado. Assim como a cidade de Porto Alegre, o Shopping Center Iguatemi tem (re)organizado n?o s? o seu entorno mas tamb?m seu intra-muros, atrav?s dos seus espa?os comunicacionais buscando responder ?s intera??es global/local. Articulando os conceitos de Maior, Mix, Moda, Estilo, Atitude, Movimento e Bem- Estar, o Shopping Center Iguatemi tem constru?do h? mais de vinte anos uma hist?ria que se confunde com a pr?pria cidade de Porto Alegre, na constru??o de uma identifica??o, indo al?m de uma lovemark. Para ampliar nossas possibilidades de compreens?o, estabelecemos sete espa?os comunicacionais, a saber, Sa?de e Bem-Estar, a Pra?a do Rel?gio, a Rua de Servi?os, o Gourmet Center, o Nacional 24 horas e, as Lojas Renner. Apoiados pelo Paradigma da Complexidade realizamos em nossa pesquisa um levantamento da bibliografia e dos sites e um trabalho de campo que al?m das observa??es in loco dos espa?os citados e do Shopping como um todo, incluiu entrevistas com pessoas diretamente envolvidas com o Shopping Center Iguatemi ou com a (re)organiza??o espacial da cidade de Porto Alegre. Tamb?m foram aplicados question?rios aos freq?entadores do Shopping Center Iguatemi de Porto Alegre, cujas respostas tiveram um tratamento qualitativo, contribuindo de modo significativo para a compreens?o das percep??es dos respondentes em rela??o aos espa?os de rela??o e ao Shopping como um todo. Ao final deste trabalho consideramos que o Shopping Center Iguatemi de Porto Alegre, atrav?s dos seus espa?os comunicacionais se constitui para muitos dos questionados, n?o s? como parte da cidade de Porto Alegre, mas, a pr?pria cidade de Porto Alegre

The consumption society is expanding with stores and shopping malls which require that a store as well as a mall distinguish from the great mass. Today's consumption society is a difficult marketplace for companies to reach out to their consumers. In this master thesis it has been investigated how shopping malls can create competitive advantages in a saturated market. It has also been researched how the similarity of the stores in shopping malls affect the future development of the concept in itself. The research has been carried out through a qualitative research method and a case study of three different shopping malls in Stockholm, Sweden: Brunogallerian, Forum Nacka and Vällingby City. Four respondents have been interviewed from each shopping mall. The investigation has also been supplemented by a online consumer survey of 105 people. There has been used a theoretical framework based on relationship marketing, branding strategies, experience- and sensory marketing. Throughout the thesis it has consistently been used four fields of knowledge with the aim of facilitate the common thread throughout the thesis. The four fields are: Shopping malls on the Swedish market, Image and branding of shopping malls, Creating relationships with the consumers and Shopping as an experience. Furthermore, it has been presented the empirical results of the interviews and the consumer survey according to the previously mentioned fields. The result of the interviews and the theoretical findings has been analyzed and further on been discussed with the purpose of discover own theories and results. In conclusion, it has been stated that it is of great importance to offer the consumer added value and niche the profile and the retail mix of the shopping mall in a unique way. It is also essential to get to know its target group by creating events and activities that address the certain target. The similarity of the stores in the malls is profitable and the great mass of consumers demand for the large retail chains. In the future there can be a major development of more niche stores in the large shopping malls, with the aim of attract a broader as well as a more definite target group. / Program: Magisterutbildning i fashion management med inriktning modemarknadsföring

Thesis (M. Arch.)--Massachusetts Institute of Technology, Dept. of Architecture, 1982. / MICROFICHE COPY AVAILABLE IN ARCHIVES AND ROTCH. / Includes bibliographical references (p. 142). / This thesis ascertains what morphological and functional characteristics are germane to retail edges. The work is structured around and supportive of an attitude that views social interaction as a vital and necessary attribute of urban life and therefore of retail systems design and development in cities. The edges along three major Boston retail streets, Quincy Market--North and South Market Streets, Washington Street, and Boylston Street, are studied and documented. Pattern descriptions are developed which provide a language upon which to build future urban retail edge interventions that work not only on a return-on-investment level but also towards stimulating public life. A first step towards the use of the language is illustrated via a set of design guidelines for the redevelopment of the south Boylston street edge along the Prudential Center. / by Brian Charles O'Neill. / M.Arch.

Este trabalho demonstra que o padrão evolutivo dos shopping centers os conduziu a um enquadramento em três momentos: (i) como centro de abastecimento, quando surge como proposta voltada ao planejamento territorial; (ii) como produto imobiliário, quando agentes deste setor passam a edificá-los e a controlá-los e; (iii) como produto de consumo, quando tendo assumido a condição de mercadoria, tendeu a acompanhar as demandas oriundas dos novos modos de produção e consumo no final do século XX, que incluem o consumo de sensações, experiências e lugares e que tem como marcos a descartabilidade e a necessidade de inovação constante. Em seguida, nota-se que esta condição, de produto de consumo (descartável, mutante, de rápida obsolescência) associado ao caráter inercial das edificações, os torna empreendimentos altamente vulneráveis no contexto da sustentabilidade urbana (econômica e sócio-cultural). Pôde-se concluir assim, que a dinâmica presente nesta dupla condição exige um maior controle do desenvolvimento urbano no que se refere à implantação deste tipo de empreendimento imobiliário. / This paper shows that the evolution of shopping centers standards lead them to a framing at three moments: (i) as a supplying center, when it appeared as a proposal concerning territorial planning; (II) as real estate product, when entrepreneurs from that sector start to build and control them ; (III) as consumption product, when assuming the merchandise condition, it tended to follow the emergent demands from new ways of production and consumption in the end of century XX, that include the consumption of sensations, experiences and places, that has as landmark the necessity of constant innovation. After that, this condition, of consumption product (dismissible, mutant, of fast obsolescence) associate to the inertial character of its buildings, transforms them into highly vulnerable enterprises in the context of the urban sustainability. Concluding, the dynamics concerning this double condition require a higher control of the urban development when refer to this kind of real estate enterprise.

La industria de centros comerciales en el Perú presentó en los últimos años un crecimiento bastante acelerado debido en gran parte al auge económico de la región. El aumento de centros comerciales, hizo que sus visitantes sean más demandantes en la atención y los servicios ofrecidos, de manera que surge la necesidad en los centros comerciales de diferenciarse al brindar un valor agregado a través de la búsqueda una constante de renovación con el fin de incrementar el interés del visitante, su lealtad y mejorar la calidad de la experiencia de visita. En la presente tesis se analizará el caso de Real Plaza Primavera, con el objetivo de obtener un mayor entendimiento del comportamiento del consumidor para mejorar su experiencia de visita. Se realizaron encuestas a ciudadanos de Lima Metropolitana sobre sus preferencias en aspectos relacionados al tema en este centro comercial, además, se consultó la data recabada a través de entrevistas a profundidad con expertos en el rubro. Finalmente, se observó que la variable de la atractividad con mayor peso es la de la atmósfera, mientras que el entretenimiento es la que tiene un menor peso relativo; además, se observó que sí existe una relación significativa entre la lealtad de un visitante de centros comerciales con la atmósfera y sus variables que la componen. El consumidor peruano evoluciona y la industria debe interpretar estas exigencias como oportunidades de mejora y diferenciación frente a la competencia a través de la experiencia de visita generada en sus clientes. / In recent years, the shopping center industry in Peru has grown quite rapidly, due to the region’s economic boom. The increase of shopping centers, made the visitors more demanding for attention and a constant improve in the services offered by it. In the need of shopping centers to differentiate themselves by providing added value by seeking constant renewal and innovation to improve the interest of the visitor and the quality of the experience towards the consumer. The present dissertation will analyze the case of Real Plaza Primavera where; in addition to conceptual issues, relevant information will be reviewed for the analysis of attractiveness and loyalty factors in this shopping center, with the aim to achieve a better understanding of costumer’s behavior and improving the visiting experience. Therefore, surveys were applied to visitors of Real Plaza Primavera living in Lima Metropolitana, which results has led us to identificate recommendations towards the industry. As well as, in- depth interviews with experts in the field. Finally, according to the results, the variable of attractiveness with greater weight is atmosphere, while entertainment is the one that has a lower relative weight; in addition, the results have shown that there is a significant relationship between the loyalty of a visitor with the atmosphere and its variables. The Peruvian consumer evolves and demands more and better attention, therefore the industry must interpret these requirements as opportunities for improvement and differentiation from competitors in the retail industry. / Tesis

Since the introduction of shopping centers, it has become more and more common that the retail trade is taken over by the shopping centers. The shopping centers can offer the customers indoor shopping with stores, cafés and restaurants under the same roof. This comfortability is a competitive advantage for the shopping centers in comparison with other purchasing areas, such as the city core. In Jönköping on the 2nd of April 1987 A6, a large shopping centre at this time the largest in the region, had it opening with great festivities. The merchants located in the city core feared that the large shopping centre would drive them out of business. After negotiations the merchants of the city core of Jönköping, the municipality and A6 made peace. Today the two shopping areas are competing for the same customers, but are they competing on the same grounds? The city core of Jönköping is facing problems with customers leaving, but where are they going? What can be done to attract new customers and gain their old ones? In this report we will try to find out how the city cores can do to gain, maintain and satisfy the customers. This will be done by a quantitative study of the Jönköping city core and the shopping centre A6. Interviews will be done with respondents at both A6 Centre and in the City core of Jönköping. The material we will gather, will be handed over to the organization ‘På Stan’, who is an association working with issues regarding the merchants in the city. Through the interviews with the 200 respondents we accessed three main issues that have an impact on the customer’s choice of shopping location. These three are accessibility, range of stores and environment.

<p>Since the introduction of shopping centers, it has become more and more common that the retail trade is taken over by the shopping centers. The shopping centers can offer the customers indoor shopping with stores, cafés and restaurants under the same roof. This comfortability is a competitive advantage for the shopping centers in comparison with other purchasing areas, such as the city core.</p><p>In Jönköping on the 2nd of April 1987 A6, a large shopping centre at this time the largest in the region, had it opening with great festivities. The merchants located in the city core feared that the large shopping centre would drive them out of business. After negotiations the merchants of the city core of Jönköping, the municipality and A6 made peace.</p><p>Today the two shopping areas are competing for the same customers, but are they competing on the same grounds? The city core of Jönköping is facing problems with customers leaving, but where are they going? What can be done to attract new customers and gain their old ones?</p><p>In this report we will try to find out how the city cores can do to gain, maintain and satisfy the customers. This will be done by a quantitative study of the Jönköping city core and the shopping centre A6. Interviews will be done with respondents at both A6 Centre and in the City core of Jönköping. The material we will gather, will be handed over to the organization ‘På Stan’, who is an association working with issues regarding the merchants in the city.</p><p>Through the interviews with the 200 respondents we accessed three main issues that have an impact on the customer’s choice of shopping location. These three are accessibility, range of stores and environment.</p>

Thesis (Ph. D.)--University of Washington, 2002. / Vita. Includes bibliographical references (leaves 208-218).

Thesis (M.B.A.)--University of Hong Kong, 1985.