Text in Afrikaans, abstract in Afrikaans and English / Die doel van hierdie navorsing was om te bepaal of betekenisvolle verskille bestaan tussen werknemerdoeltreffendheid en persepsies van gehalte van werklewe van bemagtigde en niebemagtigde skofwerkers in die Suid-Afrikaanse petrochemiese bedryf. Skofwerknavorsing het gedurende die afgelope dekade internasionaal toegeneem. Hiermee gepaardgaande het verskeie intervensies ontstaan om die doeltreffendheid van skofwerkers en hulle gehalte van werklewe te bevorder. Deur gebruik te maak van 'n gekombineerde vraelys ("Standard Shiftwork Index") en werklike data ten opsigte van afwesigheid en prestasiebeoordelings, is 'n steekproef van 102 gevalle geanaliseer. 'n 90 persent betroubaarheidinterval is gebruik om waardes ten opsigte van elke veranderlike te bepaal. Daar is bevind dat werknemerbemagtiging weinig invloed het op skofwerkers se werkbywoning. Daar is ook gevind dat werknemerbemagtiging nie lei tot 'n meer positiewe persepsie, by toesighouers, van skofwerkwerkers se algemene werkprestasie nie. Daar is egter bevind dat skofwerkers se persepsies van hulle gehalte van werklewe, ten opsigte van werkdissatisfaksie, chroniese vermoeidheid en tevredenheid met sosiale omstandighede, wel positiefbelnvloed word deur werknemerbemagtiging. Aanbevelings is gemaak ten opsigte van die aanwending van werknemerbemagtiging, as intervensie in skofwerkomgewings, asook vir verdere skofwerknavorsing in Suid-Afrika. / The purpose of this research was to determine if significant differences exist between employee effectiveness and perceptions of quality of working life of empowered and non-empowered shiftworkers in the South-African petrochemical industry. By using the Standard Shiftwork Index and real absenteeism and appraisal data, a sample of 102 cases was analysed. A 90 percent confidence interval was used to determine t-values for variables. It was found that empowerment has little influence on the work attendance of shiftworkers and that empowerment does not lead to more positive perceptions of general work performance of shiftworkers, among their supervisors. It was, however, found that shiftworkers' perceptions of their quality of working life are improved by empowerment in respect of work dissatisfaction, chronic fatigue and satisfaction with social circumstances. Suggestions were made concerning the use of empowerment, as an intervention, in shiftwork environments and for future shiftwork research in South-Africa. / Industrial & Organisational Psychology / M.Comm. (Bedryfsielkunde)

Text in Afrikaans, abstract in Afrikaans and English / Die doel van hierdie navorsing was om te bepaal of betekenisvolle verskille bestaan tussen werknemerdoeltreffendheid en persepsies van gehalte van werklewe van bemagtigde en niebemagtigde skofwerkers in die Suid-Afrikaanse petrochemiese bedryf. Skofwerknavorsing het gedurende die afgelope dekade internasionaal toegeneem. Hiermee gepaardgaande het verskeie intervensies ontstaan om die doeltreffendheid van skofwerkers en hulle gehalte van werklewe te bevorder. Deur gebruik te maak van 'n gekombineerde vraelys ("Standard Shiftwork Index") en werklike data ten opsigte van afwesigheid en prestasiebeoordelings, is 'n steekproef van 102 gevalle geanaliseer. 'n 90 persent betroubaarheidinterval is gebruik om waardes ten opsigte van elke veranderlike te bepaal. Daar is bevind dat werknemerbemagtiging weinig invloed het op skofwerkers se werkbywoning. Daar is ook gevind dat werknemerbemagtiging nie lei tot 'n meer positiewe persepsie, by toesighouers, van skofwerkwerkers se algemene werkprestasie nie. Daar is egter bevind dat skofwerkers se persepsies van hulle gehalte van werklewe, ten opsigte van werkdissatisfaksie, chroniese vermoeidheid en tevredenheid met sosiale omstandighede, wel positiefbelnvloed word deur werknemerbemagtiging. Aanbevelings is gemaak ten opsigte van die aanwending van werknemerbemagtiging, as intervensie in skofwerkomgewings, asook vir verdere skofwerknavorsing in Suid-Afrika. / The purpose of this research was to determine if significant differences exist between employee effectiveness and perceptions of quality of working life of empowered and non-empowered shiftworkers in the South-African petrochemical industry. By using the Standard Shiftwork Index and real absenteeism and appraisal data, a sample of 102 cases was analysed. A 90 percent confidence interval was used to determine t-values for variables. It was found that empowerment has little influence on the work attendance of shiftworkers and that empowerment does not lead to more positive perceptions of general work performance of shiftworkers, among their supervisors. It was, however, found that shiftworkers' perceptions of their quality of working life are improved by empowerment in respect of work dissatisfaction, chronic fatigue and satisfaction with social circumstances. Suggestions were made concerning the use of empowerment, as an intervention, in shiftwork environments and for future shiftwork research in South-Africa. / Industrial and Organisational Psychology / M.Comm. (Bedryfsielkunde)

Text in Afrikaans / 'n Ondersoek is onderneem om vas te stel watter invloed skofwerk op ouerkindverhoudinge het. 'n Literatuurstudie is uitgevoer om die invloed van skofwerk op mense en gesinsfunksies te bepaal. Vraelyste ten opsigte van die ouer-kindverhouding en gesinskommunikasie is geïdentifiseer en aangepas. Uit die resultate van die empiriese ondersoek is geen beduidende verskil gevind in die globale verhouding tussen ouers en kinders by gesinne waar ouers skofte werk en gesinne waar ouers nie skofte werk nie. 'n Beduidende verski1 in die kenverhouding tussen ouers en kinders bet voorgekom. Daar is bevind dat ouer adolessente 'n swakker gesags- en vertrouensverhouding met bulle ouers het as jonger adolessente in gesinne waar die ouers skofte werk. Opvoedkundige implikasies van die bevindinge is bespreek. Riglyne vir die verbetering van die ken-, vertrouens- en gesagsverhouding tussen ouers en kinders is aan ouers en onderwysers gestel. Laastens is voorstelle vir verdere navorsing gemaak. An investigation was wtdertaken to detennine the intluence of shift work on parent~ child relationships. A literature study was done to detennine the influence of shift work on people and family functions. Questionnaires dealing with the parent-child relationship and family communication were identified and adapted. According to the results of the empirical investigation no significant differences were found in general parent-child relationships between families where parents work shifts and families where parents do not work shifts. A significant difference was found in the relationship of knowing between shift working parents and childnm. lt was foWld that older adolescents have a weaker relationship of authority and trust in families where parents work shifts. The educational implications of the findings are discussed. Guidelines for a better relationship of knowing, authority and trust between parent and child are given to parents and teachers. Lastly, suggestions for further research are made. / Educational Studies / M. Ed.(Guidance and Couselling)

Summaries in English and Afrikaans / Text in Afrikaans / Key terms in English and Afrikaans / Verskeie tekortkomings is in die bestaande konseptuele model en kwantitatiewe navorsingsliteratuur oor skofwerk geidentifiseer. Ontevredenheid met die oorvereenvoudigde oorsaak-gevolg-verklarings vir getroude vroue se skofwerkervaring het in die studie gelei tot die ontwikkeling van 'n ekologiese model van vroueskofwerk. Hierdie nuwe konseptuele model weerspieel 'n altematiewe benadering waar erkenning gegee word aan die bestaan van meervoudige realiteite wat mense in konsensus deur taal konstrueer. Die oogmerk met die ekologiese model is om, met inagneming van vroueskofwerkers se wyer konteks, patrone te ondersoek van hoe die verskillende beskrywings van getroude vroue se ervaring van skofwerk bymekaar pas. Daarmee kan 'n meer sistemiese begrip verkry word wat die kompleksiteit van menslike interaksie respekteer. Die ekologiese model van vroueskofwerk is ontwikkel as 'n hulpmiddel vir die waamemer om ryk, beskrywende ekologiese verhale te kan konstrueer van hoe getroude vroue se belewing van skofwerk tot sistemiese ontwrigting of behoud kan lei. / Several shortcomings have been identified in the existing conceptual model and quantitative research literature regarding shiftwork. Dissatisfaction with the oversimplified cause-effect-explanations for married women's shiftwork experience has led to the development of an ecological model of women shiftwork in this study. This new conceptual model reflects an alternative approach where recognition is given to the existence of multiple realities which are consensually created by people through language. The aim with the ecological model, by taking into account the broader context of women shiftworkers, is to search for patterns of how the different descriptions of women's experience of shiftwork fit together. This offers a more systemic view that respects the complexity of human interaction. The ecological model for women shiftwork is developed as an aid to the observer to construct rich, descriptive ecological stories about how married women's experience of shiftwork can lead to systemic disruption or conservation. / Psychology / M.A. (Clinical Psychology)

Summaries in English and Afrikaans / Text in Afrikaans / Key terms in English and Afrikaans / Verskeie tekortkomings is in die bestaande konseptuele model en kwantitatiewe navorsingsliteratuur oor skofwerk geidentifiseer. Ontevredenheid met die oorvereenvoudigde oorsaak-gevolg-verklarings vir getroude vroue se skofwerkervaring het in die studie gelei tot die ontwikkeling van 'n ekologiese model van vroueskofwerk. Hierdie nuwe konseptuele model weerspieel 'n altematiewe benadering waar erkenning gegee word aan die bestaan van meervoudige realiteite wat mense in konsensus deur taal konstrueer. Die oogmerk met die ekologiese model is om, met inagneming van vroueskofwerkers se wyer konteks, patrone te ondersoek van hoe die verskillende beskrywings van getroude vroue se ervaring van skofwerk bymekaar pas. Daarmee kan 'n meer sistemiese begrip verkry word wat die kompleksiteit van menslike interaksie respekteer. Die ekologiese model van vroueskofwerk is ontwikkel as 'n hulpmiddel vir die waamemer om ryk, beskrywende ekologiese verhale te kan konstrueer van hoe getroude vroue se belewing van skofwerk tot sistemiese ontwrigting of behoud kan lei. / Several shortcomings have been identified in the existing conceptual model and quantitative research literature regarding shiftwork. Dissatisfaction with the oversimplified cause-effect-explanations for married women's shiftwork experience has led to the development of an ecological model of women shiftwork in this study. This new conceptual model reflects an alternative approach where recognition is given to the existence of multiple realities which are consensually created by people through language. The aim with the ecological model, by taking into account the broader context of women shiftworkers, is to search for patterns of how the different descriptions of women's experience of shiftwork fit together. This offers a more systemic view that respects the complexity of human interaction. The ecological model for women shiftwork is developed as an aid to the observer to construct rich, descriptive ecological stories about how married women's experience of shiftwork can lead to systemic disruption or conservation. / Psychology / M.A. (Clinical Psychology)

Text in Afrikaans / 'n Ondersoek is onderneem om vas te stel watter invloed skofwerk op ouerkindverhoudinge het. 'n Literatuurstudie is uitgevoer om die invloed van skofwerk op mense en gesinsfunksies te bepaal. Vraelyste ten opsigte van die ouer-kindverhouding en gesinskommunikasie is geïdentifiseer en aangepas. Uit die resultate van die empiriese ondersoek is geen beduidende verskil gevind in die globale verhouding tussen ouers en kinders by gesinne waar ouers skofte werk en gesinne waar ouers nie skofte werk nie. 'n Beduidende verski1 in die kenverhouding tussen ouers en kinders bet voorgekom. Daar is bevind dat ouer adolessente 'n swakker gesags- en vertrouensverhouding met bulle ouers het as jonger adolessente in gesinne waar die ouers skofte werk. Opvoedkundige implikasies van die bevindinge is bespreek. Riglyne vir die verbetering van die ken-, vertrouens- en gesagsverhouding tussen ouers en kinders is aan ouers en onderwysers gestel. Laastens is voorstelle vir verdere navorsing gemaak. An investigation was wtdertaken to detennine the intluence of shift work on parent~ child relationships. A literature study was done to detennine the influence of shift work on people and family functions. Questionnaires dealing with the parent-child relationship and family communication were identified and adapted. According to the results of the empirical investigation no significant differences were found in general parent-child relationships between families where parents work shifts and families where parents do not work shifts. A significant difference was found in the relationship of knowing between shift working parents and childnm. lt was foWld that older adolescents have a weaker relationship of authority and trust in families where parents work shifts. The educational implications of the findings are discussed. Guidelines for a better relationship of knowing, authority and trust between parent and child are given to parents and teachers. Lastly, suggestions for further research are made. / Educational Studies / M. Ed.(Guidance and Couselling)