Thesis (M.A.)--Stellenbosch University, 1951. / ENGLISH ABSTRACT: no abstract available / AFRIKAANSE OPSOMMING: geen opsomming

Thesis (MA)--Stellenbosch University, 1944. / ENGLISH ABSTRACT: No Abstract Available / AFRIKAANSE OPSOMMING: Geen Opsomming Beskikbaar

There have been several changes in tourism in South Africa since 1994. During apartheid, black people were not allowed to become involved in important aspects of tourism, particularly at management level. However, this situation is changing and all cultures are gradually becoming engaged in th e tourism industry. The economic progress of the black community has resulted in the materialization of cultural villages, tourism projects to give rural people jobs, and an increase in township tourist attractions, heritage tours, etc. These initiatives have led to the establishment of certain types of tourism such as cultural tourism, urban tourism and community-based tourism. It could be said without hesitation, at the prescientific level, that the diversity in cultures, for one, is a major attraction of this country. Another change has been the increase in tourism from countries which have been excluded from South Africa in the past. Examples of these are African countries such as Kenya and Nigeria, as well as countries on other continents, including India, Bangladesh and the East-European bloc. Up to 2003/4, South Africa experienced the longest uninterrupted period of economic growth in its history. This resulted in people being able to afford a higher standard of living and therefore having more money to spend on travelling. as the economic growth stimulated the growth of tourism, both local and foreign, in the country. Seen from the perspective of the tourism industry, it is important to keep the public informed and up to date about what a country has to offer in order to maintain the increase in tourism. The media assist in this process. The travelling public is informed by word of mouth, but also through newspapers, magazines, television and radio. Information about the different attractions, whether cultures, wildlife or sport, et cetera, would not always be easy to find, were it not for the media. As tourism grows, more tourist attractions will develop, with a bigger need for tourists to be informed as an immediate result. The role of the media in this information giving is th erefore constantly on the increase.

A distinctive destination image is required in order to compete with other destinations for tourists and investors alike. This main objective of this study is to develop a model for destination image formation for Nelson Mandela Bay as a secondary economy to boost its global competitiveness. Several researchers have studied destination image and based on the fact that tourists and investors usually have a limited knowledge of destinations they have not previously visited, destination image fulfils an important function insofar as destinations with strong, positive, discriminatory and recognisable images. A literature study was conducted to identify the key influencers on destination image as well as to identify which forces are likely to influence the destination image of Nelson Mandela Bay. The different factors of destination image were identified from the literature sources and these factors provided a basis for an empirical study that was conducted amongst external stakeholders. The primary research objective was to create a model of destination image for Nelson Mandela Bay and to explain the cause and effect relationship between the dependent and independent variables. Added to the primary research objective, eight secondary research objectives were identified. The primary research question for this study was to identify what influences the destination image of Nelson Mandela Bay. Added to the primary research question, the researcher also identified eight research questions as part of the study. The empirical analysis was used to test the hypotheses and ultimately develop a model for destination image formation for Nelson Mandela Bay. This study was exploratory in nature and thus used a limited sample to gain insights for further research. Data were obtained through questionnaires that were distributed electronically to 120 respondents. This study concluded with the development of a destination image model for Nelson Mandela Bay that can be expanded upon with further research. The results indicate that general infrastructure and social environment; leisure and recreation; and culture influence the Affective component of Nelson Mandela Bay. Information sources and Political stability and risk influence the Cognitive component of Nelson Mandela Bay. Together the Affective and Cognitive component makes up the overall image of Nelson Mandela Bay.

A research report submitted to the Faculty of Humanities, University of the Witwatersrand, Johannesburg, in partial fulfilment of the requirements for the degree of Master of Arts in Fine Arts, 2017 / The central question I want to ask in this dissertation is: How to paint a highway? It sounds simple, but considering all that highways represent, the answer is anything but straightforward. The motivation for this study came about due to my travels on the N1 between two of my homes - one in Johannesburg, Gauteng, and the other in Rosendal, eastern Free State. [No abstract provided. Information taken from introduction]. / XL2018

Thesis (MA)-- Stellenbosch University, 2001. / ENGLISH ABSTRACT: In this study pictorial Africana are used to sketch a socio-historical image of certain aspects of Wellington (previously known as Waggonmakers Valley) during the period 1657 to 1900. Together with written sources such as letters, diaries and travel diaries, the pictorial sources (in this case paintings, pictures and maps) are considered primary sources. Although the inhabitants of Waggonmakers Valley and later Wellington clearly developed an own identity, Wellington cannot be viewed in isolation. The town and region are placed in the broader context of the Drakenstein Valley and the Western Cape. The establishment and development of the town are placed within the prevalent political and economic climate of that time. Historical highlights of the town's history are given in short. A list of artists, pictorial works and place of conservation where these pictorial works are being conserved was compiled. It was attempted to determine the artists' connection with the Drakenstein Valley, Waggonmakers Valley and Wellington in each discussion. In the discussion of the territory (bodem) the Waggonmakers Valley is placed in the context of the Drakenstein Valley. In this discussion the discovery and settlement of the valley are considered, as well as the naming of the Drakenstein Valley, Waggonmakers Valley and Wellington. The appearance of the valley, mountains, hills, as well as the vegetation, animal life and bird life are discussed. The influence of the Berg River and other rivers on the inhabitants' lives is included in the discussion, as well as relevant folk-tales and popular beliefs. Where applicable, various uses for plants (e.g. medicinal) in these people's daily lives are discussed. In the discussion of the church the following aspects are considered: the beginning of missionary work in the Waggonmakers Valley, the secession of the church and the subsequent establishment of Wellington, as well as some religious aspects such as the "Wederdoper" Sect and the big revival of 1860. Festivals, sports and recreation depict the social activities of the Wellington people up to the end of the nineteenth century. In the discussion of the architecture, aspects such as political, economic and social influences on building style as well as building materials and building methods were taken into account. To illustrate: the opening of the Wellington railway line and the opening of Bainskloof Pass influenced the architecture of the town and region. Influencing factors on the lay-out of the town as well as the meaning of BainskloofPass for Wellington were considered. / AFRIKAANSE OPSOMMING: Pikturale Africana word in hierdie studie as 'n bron aangewend om 'n kultuurhistoriese beeld met betrekking tot sekere aspekte van Wellington, voorheen bekend as Wagenmakersvallei, gedurende die periode 1657 tot 1900, te skets. Die pikturale bronne is saam met die geskrewe bronne, wat briewe, dagboeke en reisjoernale insluit, as primere bronne beskou. Die pikturale bronne verwys in hierdie geval na skilderye, tekeninge, prente en kaarte. Alhoewel die inwoners van die Wagenmakersvallei en later Wellington duidelik 'n eie identiteit ontwikkel het, kan Wellington nie in isolasie gesien word nie. Die dorp en omgewing word binne die groter geheel van die Drakensteinvallei en Wes-Kaap geplaas. Die ontstaan en groei van die dorp is binne die heersende politieke en ekonomiese klimaat van die tyd geplaas. Historiese hoogtepunte in die dorp se geskiedenis is kortliks aangedui. 'n Lys van kunstenaars en pikturale werke, asook die plek van bewaring van hierdie pikturale bronne, is saamgestel. Daar is gepoog om die kunstenaars se verband met die Drakensteinvallei, Wagenmakersvallei en Wellington in elke bespreking vas te stel. In die bespreking van die bodem word die Wagenmakersvallei binne die konteks van die Drakensteinvallei geplaas. Daar word in die bespreking gekyk na die ontdekking en vestiging van die vallei, sowel as die naamgewing van die Drakensteinvallei, Wagenmakersvallei en Wellington. Die voorkoms van die vallei, berge, heuwels, sowel as die plantegroei, dier- en voellewe word bespreek. Die invloed van die Bergrivier en ander riviere op die lewens van die mense word in die bespreking ingesluit, sowel as relevante volksvertellings en volksgelowe. Die gebruik van plante vir medisinale en ander gebruike in die daaglikse lewe van die mense, is waar toepaslik bespreek. In die bespreking van die kerk is daar gekyk na die ontstaan van sendingwerk in die Wagenmakersvallei, die afstigting van die kerk, die gevolglike ontstaan van Wellington en enkele geestelike aspekte soos die Wederdopersekte en die groot herlewing van 1860. Feesvieringe, sport en ontspanning skets die sosiale bedrywighede van die Wellingtonners tot die einde van die negentiende eeu. Aspekte soos politieke, ekonomiese en maatskaplike invloede wat boustyle beinvloed het, sowel as boumateriaal en -metodes, is in ag geneem in die bespreking van die argitektuur. Ter illustrasie: die opening van die spoorlyn tot by Wellington en die opening van Bainskloofpas het 'n invloed gehad op die argitektuur van die dorp en omgewing. Daar is gekyk na faktore wat die dorpsuitleg beinvloed het, asook die betekenis van Bainskloofpas vir Wellington.

This study seeks to provide a geographical commentary upon documents relating to travel in the Cape during the second half of the eighteenth century. These documents include not only books of travel, but also travel journals, letters and maps both published and unpublished. They have been examined in the first place to ascertain what light they throw on the evolution of geographical ideas concerning the phenomena now capable of classification under the broad heading of physical geography. Secondly the have been viewed as part of the geography of travel and exploration which deals with routes, the identification of places, the explanation of place-names and the evolution of the map, or in its absence, of the mental picture of the regions reported on. Historical events are also considered, for the geographer can no more afford to ignore history than the historian dare cast a blind eye upon geography.

No description available.

Thesis (MBA (Business Management))--University of Stellenbosch, 2009. / ENGLISH ABSTRACT: The purpose of this report is to provide detailed insights into the marketing of services, specifically in the airline and travel agency industries. Therefore, the report firstly presents the existing literature, narrowing down the view from the traditional marketing approach with the 4P to the 7P approach for service marketing. As a final step, the few sources on airline and travel agency marketing are evaluated to identify gaps in the current research. Following this overview, the report explains the current situation within the airline and travel agency industries. The players in these markets currently face significant challenges, namely the competitive structure, changing booking behaviours, increasing competition of low-cost airlines, the rise of oil prices, increasing activities for environmental protection, structural problems of the major aircraft manufacturers, the open skies agreement between Europe and the US, and the current economic crisis. In order to successfully compete in this challenging environment, airlines as well as travel agencies need to understand the needs and preferences of their potential customers very clearly. Consequently, the researcher conducted a survey amongst passengers from Germany to South Africa in order to gain information on these preferences. This questionnaire aims to clearly identify the major decision-making factors of the passengers when choosing an airline or booking channel. Knowledge regarding these decision-making factors enables companies to design their offering in a way that the needs and preferences of passengers are optimally met, while the airline or travel agency can still operate profitably. The survey was posted online and 185 respondents across all age groups participated. The main insights of the results are that the price clearly is the dominant decision-making factor for both the choice of the airline and the choice of the booking channel. Furthermore, several hypotheses, which could be extracted from the literature, are tested. It is found that for travel agencies, the consulting services do not have any significant impact on the decision of the passengers. Their perceived competency, however, does play a reasonably important role and is consequently a factor that needs to be considered by travel agencies when designing the offer. For airlines, the flight schedule clearly constitutes the second most important factor. While the brand is at least considered fairly important, frequent flyer programmes, as well as the membership in an alliance, are not considered to be important at all for the decision of the airline. The report nevertheless explains why the membership in an alliance does, in reality, have significant positive effects on the performance of an airline, specifically through the positive impact on operating cost and improvements in the flight schedule. As a final step, the results are compared to a similar survey conducted by Wise Research Ltd. (2008: 3) and Lufthansa (Euler, 2005: 8). It is found that there are only slight variances between the results. A possible explanation for the variances could be that the economic environment has changed. Also cultural differences and differences between short- and long-haul flights are considered. / AFRIKAANSE OPSOMMING: Hierdie verslag het die verskaffing van gedetailleerde insig in die bemarking van dienste ten doel, spesifiek in die lugredery- en reisagentskapbedrywe. Daarom bied die verslag eerstens die bestaande literatuur aan, terwyl die beskouing van die tradisionele bemarkingsbenadering met die 4P- tot die 7P-benadering vir diensbemarking vernou word. Laastens word die enkele bronne wat lugredery- en reisagentskapbemarking behandel, geëvalueer om leemtes in die bestaande literatuur te identifiseer. Na hierdie oorsig, verduidelik die verslag die huidige situasie in die lugredery- en reisagentskapbedrywe. Die rolspelers in hierdie markte kom voor beduidende uitdagings te staan, naamlik veranderende besprekingsgedrag, toenemende mededinging van laekoste-lugrederye, stygende oliepryse, toenemende optrede vir omgewingsbeskerming, strukturele probleme van die vername vliegtuigvervaardigers, die Oop Lugruimooreenkoms (Engels: Open Skies agreement) tussen Europa en die VSA, en die huidige ekonomiese krisis. Om suksesvol in hierdie uitdagende milieu mee te ding, moet lugrederye en reisagentskappe die behoeftes en voorkeure van hul moontlike kliënte baie duidelik begryp. Gevolglik het die navorser ʼn opname gemaak onder passasiers onderweg van Duitsland na Suid-Afrika om inligting omtrent hierdie voorkeure in te samel. Hierdie vraelys het beoog om die vername besluitnemingsfaktore van passasiers te identifiseer wanneer hulle ʼn lugredery of besprekingskanaal kies. Kennis omtrent hierdie besluitnemingsfaktore stel maatskappye in staat om hul aanbieding so te ontwerp dat die behoeftes en voorkeure van passasiers optimaal nagekom word, terwyl die lugredery of reisagentskap steeds winsgewend bedryf kan word. Die opname is aanlyn geplaas en 185 mense vanuit alle ouderdomsgroepe het deelgeneem. Die hoofinsigte van die resultate is dat prys duidelik die oorheersende besluitnemingsfaktor in beide die keuse van lugredery én die keuse van besprekingskanaal is. Verder is verskeie hipoteses wat vanuit die literatuur onttrek kon word, getoets. Vir reisagentskappe word daar bevind dat die konsultasiedienste geen beduidende invloed op die besluitneming van passasiers het nie. Daarteenoor speel hul vermeende bekwaamheid ʼn redelik belangrike rol en is gevolglik ʼn faktor wat deur reisagentskappe oorweeg moet word wanneer die aanbieding ontwerp word. Vir lugrederye is die vlugskedule duidelik die tweede belangrikste faktor. Terwyl die handelsmerk as minstens redelik belangrik beskou word, word gereëlde vlieërprogramme, asook die lidmaatskap van ʼn assosiasie, glad nie as belangrik beskou vir die keuse van lugredery nie. Die verslag verduidelik hoekom die lidmaatskap van ʼn assosiasie nieteenstaande in werklikheid beduidende voordelige invloede op die prestasie van ʼn lugredery het, spesifiek deur die voordelige invloed op bedryfskostes en verbeterings aan die vlugskedule. In ʼn finale stap word die resultate vergelyk met dié van ʼn soortgelyke opnames gemaak deur Wise Research Ltd. (2008: 3) en Lufthansa (Euler, 2005: 8). Daar word bevind dat daar slegs klein verskille in die bevindinge voorkom. ʼn Moontlike verduideliking van die verskille is dat die ekonomiese milieu verander het. Kulturele verskille tussen kort en lang afstand vlugte word ook oorweeg.

This thesis identified Cape Town's important destination attributes. It also examined how and to what extent Cape Town's important destination attributes impact on international tourists decision on choosing Cape Town as their destination.