O objetivo do estudo foi descrever e analisar as articulações que se realizam entre as equipes da Estratégia de Saúde da Família (ESF) e Centros de Atenção Psicossocial Infantojuvenil (CAPSi), tendo em vista as ações voltadas à atenção em saúde mental de crianças adolescentes. Além disso, visou-se conhecer os facilitadores e obstáculos encontrados no cotidiano do trabalho para sua efetivação; apreender a expectativa dos entrevistados sobre como elas deveriam ser; conhecer outras formas de apoio em saúde mental recebidas pelas equipes de SF. Para tanto, foram realizadas entrevistas semi-dirigidas com gerentes, ou outro profissional por ele indicado, de 5 CAPSi e 13 Unidades Básicas de Saúde com equipes de SF, de cinco regiões distintas no município de São Paulo, totalizando 18 entrevistas que foram transcritas e submetidas a técnicas de análise de conteúdo. Constatou-se que a articulação entre CAPSi e SF se dá prioritariamente por encaminhamento de casos, apoio matricial ou parceria para casos pertinentes ao CAPSi. O contato ocorre ocasionalmente, de acordo com a demanda e, nessas situações, se dá por telefone, pessoalmente ou por meio de relatório; ou regularmente, em reuniões entre os serviços, envolvendo, em algumas regiões, apenas os gerentes e, em outras, parte das equipes de CAPS e SF. Dentre as estratégias, foram mencionadas discussões de casos, intervenções conjuntas, reuniões gerenciais e fóruns de saúde mental. Quanto aos objetivos, destacam-se ampliar a resolutividade dos casos, fortalecer a rede e apoiar as equipes de SF para lidar com saúde mental. Os principais obstáculos apontados foram: problema de dimensionamento e recursos humanos do CAPS; sobrecarga de tarefas, agenda rígida, falta de capacitação, grande rotatividade dos profissionais das equipes de SF; falta de profissionais e equipamentos de saúde mental na rede. O conhecimento pessoal dos trabalhadores dos diferentes serviços foi considerado como importante facilitador para articulação, no entanto, uma maior proximidade foi mencionada como necessária. Todas as regiões pesquisadas contam com Núcleo de Apoio à Saúde da Família que auxilia as equipes nas questões que envolvem saúde mental. A lógica do encaminhamento e da desresponsabilização bem como a hegemonia do modelo biomédico, a departamentalização do trabalho por núcleos de especialidades e a consequente fragmentação dos cuidados se mostram vigentes no cotidiano dos serviços / The objective of this paper was to describe and analyze the articulation of interventions between Family Health Strategy (ESF) and Psychosocial Care Centers for children and adolescents (CAPSi) teams considering mental health care for children and adolescents. In addition, we aimed to identify the factors that facilitate or hinder the articulation of actions between the teams in daily work; to understand workers expectations of these factors and other kinds of mental health support received by ESF teams. In order to achieve these objectives, semi-structered interviews were conducted with five CAPSi and 13 ESF managers, or other professionals of the teams suggested by him/her, from five different regions of São Paulo city, Brazil. The 18 interviews have been transcribed and subjected to content analysis techniques. It was found that the relationship between ESF and CAPSi occurs mostly by referral of cases, matrix support or partnership for cases concerning CAPSi. The contact between them occurs occasionally, according to the demand and usually happens by phone, personally or through paper reports. In some cases, contact takes place via regular meetings between the services involving the managers or other workers of CAPSi and ESF teams, depending on the region. The strategies used for the contact of teams mentioned in the interviews were case discussions, joint interventions, management meetings and mental health forums. The main goals of the joint work were to increase case resolution, strengthen care networks and give support to the ESF teams to deal with mental health. The main obstacles mentioned were: lack of CAPSi in the city, lack of human resources in the existing services; overhead tasks, rigid schedule, lack of training in mental health and frequent changes of ESF professionals; as well as lack of services and professionals in the mental health network. Personal connection among workers from different services was considered an important factor to facilitate the development of partnerships between teams. All the surveyed regions have Family Health Strategy Support Centers that helps ESF teams on issues involving mental health. The referral of users to specialized services, the lack of responsibility for mental health cases, the hegemonic biomedical model, the departmentalization of work by specialized sections and the fragmentation of care have been found as main working procedures in the services

O objetivo do estudo foi descrever e analisar as articulações que se realizam entre as equipes da Estratégia de Saúde da Família (ESF) e Centros de Atenção Psicossocial Infantojuvenil (CAPSi), tendo em vista as ações voltadas à atenção em saúde mental de crianças adolescentes. Além disso, visou-se conhecer os facilitadores e obstáculos encontrados no cotidiano do trabalho para sua efetivação; apreender a expectativa dos entrevistados sobre como elas deveriam ser; conhecer outras formas de apoio em saúde mental recebidas pelas equipes de SF. Para tanto, foram realizadas entrevistas semi-dirigidas com gerentes, ou outro profissional por ele indicado, de 5 CAPSi e 13 Unidades Básicas de Saúde com equipes de SF, de cinco regiões distintas no município de São Paulo, totalizando 18 entrevistas que foram transcritas e submetidas a técnicas de análise de conteúdo. Constatou-se que a articulação entre CAPSi e SF se dá prioritariamente por encaminhamento de casos, apoio matricial ou parceria para casos pertinentes ao CAPSi. O contato ocorre ocasionalmente, de acordo com a demanda e, nessas situações, se dá por telefone, pessoalmente ou por meio de relatório; ou regularmente, em reuniões entre os serviços, envolvendo, em algumas regiões, apenas os gerentes e, em outras, parte das equipes de CAPS e SF. Dentre as estratégias, foram mencionadas discussões de casos, intervenções conjuntas, reuniões gerenciais e fóruns de saúde mental. Quanto aos objetivos, destacam-se ampliar a resolutividade dos casos, fortalecer a rede e apoiar as equipes de SF para lidar com saúde mental. Os principais obstáculos apontados foram: problema de dimensionamento e recursos humanos do CAPS; sobrecarga de tarefas, agenda rígida, falta de capacitação, grande rotatividade dos profissionais das equipes de SF; falta de profissionais e equipamentos de saúde mental na rede. O conhecimento pessoal dos trabalhadores dos diferentes serviços foi considerado como importante facilitador para articulação, no entanto, uma maior proximidade foi mencionada como necessária. Todas as regiões pesquisadas contam com Núcleo de Apoio à Saúde da Família que auxilia as equipes nas questões que envolvem saúde mental. A lógica do encaminhamento e da desresponsabilização bem como a hegemonia do modelo biomédico, a departamentalização do trabalho por núcleos de especialidades e a consequente fragmentação dos cuidados se mostram vigentes no cotidiano dos serviços / The objective of this paper was to describe and analyze the articulation of interventions between Family Health Strategy (ESF) and Psychosocial Care Centers for children and adolescents (CAPSi) teams considering mental health care for children and adolescents. In addition, we aimed to identify the factors that facilitate or hinder the articulation of actions between the teams in daily work; to understand workers expectations of these factors and other kinds of mental health support received by ESF teams. In order to achieve these objectives, semi-structered interviews were conducted with five CAPSi and 13 ESF managers, or other professionals of the teams suggested by him/her, from five different regions of São Paulo city, Brazil. The 18 interviews have been transcribed and subjected to content analysis techniques. It was found that the relationship between ESF and CAPSi occurs mostly by referral of cases, matrix support or partnership for cases concerning CAPSi. The contact between them occurs occasionally, according to the demand and usually happens by phone, personally or through paper reports. In some cases, contact takes place via regular meetings between the services involving the managers or other workers of CAPSi and ESF teams, depending on the region. The strategies used for the contact of teams mentioned in the interviews were case discussions, joint interventions, management meetings and mental health forums. The main goals of the joint work were to increase case resolution, strengthen care networks and give support to the ESF teams to deal with mental health. The main obstacles mentioned were: lack of CAPSi in the city, lack of human resources in the existing services; overhead tasks, rigid schedule, lack of training in mental health and frequent changes of ESF professionals; as well as lack of services and professionals in the mental health network. Personal connection among workers from different services was considered an important factor to facilitate the development of partnerships between teams. All the surveyed regions have Family Health Strategy Support Centers that helps ESF teams on issues involving mental health. The referral of users to specialized services, the lack of responsibility for mental health cases, the hegemonic biomedical model, the departmentalization of work by specialized sections and the fragmentation of care have been found as main working procedures in the services

Plusieurs études ont montré que la collaboration interprofessionnelle (CIP) produit des retombées positives pour les usagers, les professionnels de la santé et les organisations de soins. Cependant, les chercheurs estiment que son adoption dans les organisations et les services de santé est insuffisante. Cette situation conduit à des conflits souvent nuisibles entre les professionnels, à des erreurs médicales, à une augmentation des coûts de soins de santé et à des taux de mortalité élevés. Il existe un besoin de recherche pour identifier les variables associées à la CIP, particulièrement dans le domaine de la santé mentale (SM). La présente thèse vise à combler les lacunes susmentionnées et à permettre d’approfondir les connaissances que nous avons à l’heure actuelle sur la CIP. Trois cent quinze (315) professionnels œuvrant dans les équipes interdisciplinaires de soins primaires (N=101) et spécialisés (N=214) de SM, localisées dans quatre réseaux locaux de services (RLS) du Québec, ont participé à l’étude. Plusieurs variables reconnues comme étant fortement associées à la CIP dans la littérature scientifique du domaine de la santé ont été prises en compte et catégorisées dans un cadre conceptuel inspiré du modèle de Bronstein (2003). Trois objectifs spécifiques ont été fixés, et chacun a fait l’objet d’un article scientifique. Le premier article visait à identifier les variables associées à la CIP dans les équipes interdisciplinaires de SM implantées dans les RLS. Des analyses de régression linéaire ont été effectuées. Cinq variables liées aux caractéristiques interpersonnelles (l’engagement affectif envers l'équipe, le climat d'équipe, l’autonomie de l'équipe, le partage et l’intégration des connaissances), une variable liée au rôle professionnel (l’identification multifocale) et une autre liée aux caractéristiques personnelles (l’âge) étaient associées à la CIP. Le deuxième article visait à identifier les profils de professionnels de la SM selon leurs perceptions de la CIP ainsi que les variables associées pouvant les différencier. À l'aide de l’analyse typologique, quatre profils de professionnels en SM ont été identifiés. Deux profils présentaient un niveau élevé de perception de la CIP, un profil présentait un niveau moyen et un autre présentait un niveau faible. Le support organisationnel, la participation à la prise de décisions, la confiance mutuelle, l’engagement affectif envers l’équipe, les croyances aux bénéfices de la collaboration interdisciplinaire, le partage et l’intégration des connaissances étaient associés aux profils ayant des scores élevés de la CIP. Enfin, le troisième article a porté sur la comparaison des variables associées à la CIP selon le contexte de soins, à savoir : les soins primaires de SM (SP-SM) et les services spécialisés. Deux modèles de régression multivariée ont été réalisés, et ont permis d’identifier les variables significativement associées à chacun des contextes. Il s’agit du partage des connaissances pour les équipes de SP-SM, du soutien organisationnel et de l’âge pour les services spécialisés. Au regard de ce qui précède, des recommandations ont été formulées à l’intention des gestionnaires des services de SM, aux CSSS et organisations de soins. / Studies have shown that interprofessional collaboration (IPC) has a positive impact on service users, health professionals and healthcare organizations. However, researchers believe that the adoption of IPC in organizations and health services is insufficient, leading to conflict among professionals, medical errors, increased costs of care and higher mortality rates. While IPC has emerged over the past several years as a best practice, research is needed to identify variables associated with IPC, particularly in mental health (MH) which has received relatively little attention. The present thesis aims to fill these gaps and to deepen the present state of knowledge about IPC, particularly in the MH field. Three hundred and fifteen (315) MH professionals working in interdisciplinary primary care teams (N = 101) and specialized MH teams (N = 214) located in four Quebec local service networks (RLS) participated in the study. Many of the variables recognized as strongly associated with IPC in the health sciences literature, were integrated and categorized within a conceptual framework inspired by the Bronstein model (2003). Three specific study objectives were established, with each one the subject of a scientific article. The first article aimed to identify variables associated with IPC in interdisciplinary MH teams. Linear regression analyzes were performed. Five variables related to interpersonal characteristics (emotional commitment to the team, team climate, team autonomy, knowledge sharing and integration), one variable related to professional role (identification multifocal) and another related to personal characteristics (age) were associated with IPC. The second article aimed to identify profiles of MH professionals according to their perception of IPC as well as other distinguishing variables. Using Cluster Analysis, four profiles of MH professionals were identified. Two profiles had high levels of IPC, one profile an average level, and the other profile a low level of IPC. Organizational support, participation in decision-making, mutual trust, emotional commitment to the team, belief in the benefits of IPC, knowledge sharing, and knowledge integration were associated with the profiles that revealed high IPC scores. By contrast, team conflicts were associated with the profile of MH professionals with the lowest IPC score. Finally, the third article focused on a comparison of IPC-related variables by care settings: primary health care (PHC) and specialized MH care. These two contexts of care differ in terms of their activities, clients served, the actors involved in care episodes of care and the roles of team members. Two multivariate regression models were performed, identifying the following variables as significantly associated with each of the care settings: knowledge sharing for PHC teams, and organizational support and age for specialized MH teams. Considering the above, recommendations have been made to managers, health and social service centers and care organizations for promoting IPC in interdisciplinary MH teams.