Submitted by Fabio Sobreira Campos da Costa (fabio.sobreira@ufpe.br) on 2015-05-25T14:00:24Z No. of bitstreams: 2 license_rdf: 1232 bytes, checksum: 66e71c371cc565284e70f40736c94386 (MD5) Dissertacao_SimoneMSLima_2015_Biblioteca (1) CD.pdf: 1604270 bytes, checksum: cc3ba29c7420770835d21b6a4eb4395d (MD5) / Made available in DSpace on 2015-05-25T14:00:24Z (GMT). No. of bitstreams: 2 license_rdf: 1232 bytes, checksum: 66e71c371cc565284e70f40736c94386 (MD5) Dissertacao_SimoneMSLima_2015_Biblioteca (1) CD.pdf: 1604270 bytes, checksum: cc3ba29c7420770835d21b6a4eb4395d (MD5) Previous issue date: 2015-02-24 / A proposta deste trabalho é explorar as diferentes atitudes dos indivíduos em relação ao consumo e ao comportamento ético de empresas multinacionais e sua influência no gerenciamento de projetos nas organizações. Foi realizada uma investigação empírica através da aplicação de um questionário com a participação de 250 respondentes. A questão de gênero não demonstra significância neste estudo e não há indicação da influência da renda em nenhuma das atitudes individuais a favor ou contra o comportamento das empresas. Há um pequeno destaque para questão da idade, indicando que pessoas mais velhas possam ter uma relação maior quanto às intenções para comportamentos éticos, tais como participar de protestos ou manifestações contra empresas antiéticas e evitar produtos ou serviços de empresas antiéticas. Os resultados sugerem que as expectativas e o interesse dos diferentes grupos de stakeholders sobre ética e negócios vêm crescendo e gerenciar projetos envolve a avaliação dessas questões desde a fase de concepção e planejamento de uma forma estratégica e holística.

Made available in DSpace on 2014-06-12T15:08:46Z (GMT). No. of bitstreams: 2 arquivo8490_1.pdf: 2163566 bytes, checksum: 14ff2afd1959e738d385de7c804915db (MD5) license.txt: 1748 bytes, checksum: 8a4605be74aa9ea9d79846c1fba20a33 (MD5) Previous issue date: 2011 / Coordenação de Aperfeiçoamento de Pessoal de Nível Superior / Sob o contexto emergente do desenvolvimento sustentável, à medida que compromissos e responsabilidades devem ser assumidos por cada stakeholder atuante na realização de suas práticas na sociedade, o estudo do consumo sustentável (CS) é válido tendo em vista que o mesmo envolve um conjunto de interrelações praticadas por seus stakeholders e foca o alcance desse modelo de desenvolvimento. Nesse contexto, as empresas podem contribuir com essa perspectiva, já que possuem diferentes interações sociais quanto ao CS seguindo a ideia de: (1) desenvolvimento de novas práticas e tecnologias; (02) mudanças nos incentivos econômicos; e (3) mudanças na cultura da rede de influências. Desse modo, percebendo essa possibilidade de atuação, toma-se como pergunta de pesquisa: Como práticas responsáveis adotadas pelas empresas a partir de um conjunto de interações sociais com seus stakeholders podem contribuir para com o consumo sustentável? Na busca de sua resolução, utilizou-se o modelo de Michaelis (2003) como norteador das análises realizadas, bem como o estudo das práticas adotadas pelo Walmart Brasil na cidade de Recife/PE como caso que pode contribuir para o entendimento do CS no setor de supermercados, com foco na marca Hiper Bompreço. Baseando-se na perspectiva paradigmática positivista utilizada, a pesquisa tem como abordagem predominante a qualitativa, mas faz uso também de dados quantitativos para compreensão do fenômeno, ao utilizar como métodos de verificação o levantamento bibliográfico e documental, entrevistas semi-estruturadas, questionários e observação direta não-participante. Com a pesquisa, identificaram-se como categorias teóricas: Eco-eficiência, Práticas próprias de consumo, Incentivos do governo, Elos na cadeia de suprimentos, Edição de escolha, Cidadania corporativa, Marketing responsável e Diálogo com stakeholders, que podem ser utilizadas juntamente com os critérios e parâmetros que foram definidos. Com os resultados, observou-se que mesmo com ações favoráveis nesse sentido, o Walmart Brasil possui muitos critérios aquém do necessário para uma contribuição efetiva. A partir dessas considerações, percebe-se como principal contribuição da pesquisa a articulação teórica realizada, já que se esquematizou uma forma de operacionalizar o modelo e identificou-se a necessidade de inserção do ator Organizações do Terceiro Setor que não estava contemplado na rede de influência de Michaelis (20003). Além disso, há uma contribuição empírica na medida em que a empresa desenvolve práticas empresariais responsáveis, contribuindo efetivamente para a evolução das discussões sobre a temática

Philosophiae Doctor - PhD / The purpose of the study was to investigate the Namibian School Counselling Programme from the perspectives of selected stakeholders. The study focused on what the stakeholders consider to be the objectives of the Namibian School Counselling Programme, the services characteristics of the programme, the resources available in the schools for the implementation of the programme, the beneficiaries of the school counselling programme and the programme services recipients’ satisfaction. Mixed methods approach was employed for the study and both qualitative and quantitative data were collected. One hundred and forty eight (148) schools from the Ohangwena region of Namibia were involved. The study participants were two hundred and eighty eight (288) learners, one hundred and forty two (142) principals, sixty eight (68) teacher-counsellors and five (5) parents. Questionnaire and interviews (in-depth individual one-on-one semi-structured interview and focus groups discussions) were used to gather data. Quantitative data were analyzed by using Statistical Package for Social Science (SPSS), while qualitative data were analyzed by the use of themes and coding. The results revealed that participants endorsed all the three sets of objectives of school counselling programme, presented to them on the questionnaire, as representing those of the Namibian School Counselling Programme. Major services which the participants considered to characterize the Namibian School Counselling Programme include counselling, academic development, career planning, education and/or information dissemination, consultation and referral services. Teacher-counsellors, school principals, learners and parents were considered to be human resources for the programme which was said to have no clear or specific budget. Material resources in the forms of counselling books, job housebrochures, and some other information materials on career and health were indicated as available for the programme. However, teacher-counsellors have no counselling rooms to conduct individual counselling or therapy and that file cabinets (for the storage of learners’ cumulative records) and display boards (foreducation and career information) were only available in very few schools. Generally, participants positively perceived the counselling services provided by the Namibian School Counselling Programme as satisfactory.

This study had a two-fold purpose. Firstly, to establish whether a model utilising a number of non-financial variables in conjunction with a model based on financial variables is able to provide a more accurate company financial distress model than a model based on financial variables only. Secondly, to reinforce the theoretical foundation of company financial distress and failure through an examination of existing studies in order to enhance insight into the financial distress and failure phenomenon. A phased approach was applied to identify a sample of 95 companies listed on the JSE. A questionnaire comprising 14 questions, divided into five broad categories based on the strategic capability of a subject company was employed. The published Director’s Report was used to evaluate the questions on a zero to five-point scale over a 10-year observation period. The relationship between the questionnaire test results and the De la Rey K-Score for the subject companies was tested utilising the Cramer’s V statistical test. The Cramer’s V test is a chi-square based measure of nominal association yielding a value between zero and one. A movement towards one indicates a strengthening relationship, in this instance, between the non-financial test result and the De la Rey K-Score. A movement towards zero is an indication of a weakening relationship. A limited test result in favour of a strengthening relationship was insufficient to prove that the primary objective of this study has been achieved. The secondary objective was achieved in view that this was an exploratory study. It is, against this background, that empirical research is recommended in order to prove that a model combining financial variables with true non-financial variables should provide a more accurate company distress prediction model. / Dissertation (MCom)--University of Pretoria, 2012. / Financial Management / unrestricted

The key stakeholders to the Tsilitwa Project in Mhlontlo Local Municipality have a consistent understanding of what a sustainable community is and their understanding is generally consistent with the widely used and acceptable definition of sustainable community, except that the stakeholders to this project do not seem to attach any value to ecological integrity. They all believe that central to the development of a sustainable community is an active participation of the community itself in determining their destiny. However, there seems to be a disagreement on whether the project was implemented in accordance with their understanding, with others blaming the implementing agent on one side and others believing that the original budget was not sufficient on the other. Even though some stakeholders are optimistic about the sustainability of the project, they all seem to agree that for the project to be revived and become a sustainable initiative some funding from either government or other partners is necessary. The participation and/or involvement of other partners such as other government departments, development finance institutions, etc is also seen as one thing that would boost the project further. The current state of the project and the associated facilities is not a good sight and there is clear evidence of deterioration of the cooperative, guesthouse and other facilities. The provision of water has been a challenge to the whole community due to non-payment of an electricity bill for the water supply facility, and this has led to ESKOM cutting the power supply. / Dissertation (MA)--University of Pretoria, 2013. / Geography, Geoinformatics and Meteorology / Unrestricted

The growing importance of emerging markets in the global economy leads many multinationals (MNEs) to explore and expand into them. Saturation and slow growth in home markets, coupled with rising incomes in emerging markets, has also accelerated retail internationalisation. These markets are generally unfamiliar to the predominantly western firms, and they come with intractable social problems, where resultant stakeholder activism abounds.The purpose of this study was to investigate stakeholder management during entry of a retailer, Wal-Mart, into an emerging market, South Africa, in order to draw lessons that could be of use to other MNEs seeking to enter similar emerging markets. The method used for the study was a qualitative archival analysis that relied on publicly available sources, namely the regulatory bodies, parliament, press releases and the print media.The research found that the key stakeholders during the entry of Wal-Mart into South Africa were the government and trade unions. Government and trade unions were concerned that Wal-Mart’s entry would lead to an increase in imports and displace local producers, in turn worsening South Africa’s unemployment crisis. It was also feared that Wal-Mart would seek to change the existing labour regime in order to marginalise trade unions and lower labour standards. The research found that stakeholder management was poor and highlights the importance of integrating stakeholder management strategy into the broader entry strategy into developing markets. / Dissertation (MBA)--University of Pretoria, 2012. / Gordon Institute of Business Science (GIBS) / unrestricted

In recent decades, there has been increasing consensus that sustainable urban development is critical to the future of human societies and planetary systems. The effects of population growth and the environmental impacts of human activities are evident around the world, observable not only in the rapid urbanisation of many large cities, but also in small-medium conurbations, rural communities, and even uninhabited areas. For this reason, sustainable urban development is the theme of this licentiate thesis. The thesis focuses on the role of municipal organisations, the ways in which processes to develop strategies and policies addressing urban sustainability are organised, and how other stakeholders participate in such processes. The thesis concludes by presenting a new conceptual framework that aims to inform such strategic processes - the “five factors” influencing strategic planning processes for urban sustainability in municipalities. The five factors concern the capacity of municipalities and others to act for urban sustainability; their mandate to do so; the resources available to them; the scope of their processes and intended outcomes; and their will, individually and collectively, to pursue urban sustainability. The “five factors” concept may aid future analysis of urban sustainability processes, both in planning and implementation. The “five factors” are based upon the findings of the three appended papers and the synthesis of their results in this thesis. The first and second papers present studies of energy and climate strategy planning processes in Swedish municipalities active in a national programme, the Sustainable Municipality (Uthållig kommun). Paper 1 focuses upon the organisation of processes to develop energy and climate strategies, whereas Paper 2 reflects upon the experiences of participating stakeholders in such processes. The two papers build upon existing theoretical frameworks and present empirical data from case studies of five municipalities, based on document studies, interviews and comparative analysis, in order to make conclusions about the advantages and disadvantages of variations in the form and composition of energy and climate planning (e.g. that early involvement of stakeholders results in more comprehensive strategies). In contrast, Paper 3 presents analysis of a multidisciplinary sample of academic journal articles addressing “urban sustainability” and published during the period 2011-2012. As such, this paper focuses on how urban sustainability is practiced, observed and represented in academic literature, and considers different issues that arise as a consequence (e.g. a lack of analysis of urban sustainability governance processes in municipalities). Whereas Papers 1 and 2 observe practice, making insights with reference to specific theoretical perspectives, Paper 3 provides overview and identifies wider challenges and opportunities for research on the theme of urban sustainability. Together, the three papers highlight a number of issues that influence the development of municipalities’ strategic work for urban sustainability – the five factors. / På senare år har konsensus att hållbar stadsutveckling är kritisk-för jordens och mänsklighetens framtid vuxit fram. Effekterna av befolkningstillväxten och människors påverkan på miljön syns runt om i världen, och är inte bara märkbar i många stora städer utan även i mindre städer, på landsbygden och till och med i obebodda områden. Därför står i hållbar stadsutveckling i fokus i denna licentiatavhandling.Avhandlingen fokuserar på kommunorganisationens roll i hållbar stadsutveckling och organisering av processerna att utveckla strategier och politik som syftar till hållbar stadsutveckling. Utöver det har även deltagandet av andra aktörer i sådana processer studerats. Avhandlingen avslutas genom att presentera ett nytt begrepp som kan underlätta strategisk planering, nämligen ”de fem faktorerna”.De fem faktorerna är kommuners/aktörers kapacitet att arbeta för hållbar stadsutveckling; deras mandat att driva hållbar stadsutveckling; tillgängliga resurser som får disponeras; processernas omfattning och önskat utfall; och den individuella- och kollektiva viljan att uppnå hållbar stadsutveckling. Femfaktorsbegreppet skulle kunna bidra till framtidsanalys av hållbara stadsutvecklingsprocesser, i såväl planering som genomförande. De fem faktorerna bygger på slutsatser från licenciatsavhandlingens tre artiklar samt en syntes av dessa.Den första och andra artikeln presenterar resultaten från ett forskningsprojekt som granskade processerna kring framtagande av energi- och klimatstrategier i kommuner som deltog i det svenska nationella programmet Uthållig kommun. I första artikeln ligger fokus på organiseringen av processerna, medan erfarenheterna av deltagande intressenter reflekteras över i den andra artikeln. De två artiklarna bygger på befintliga teoretiska ramverk och presenterar en mängd empiri från fem kommuner, som erhållits genom t.ex. dokumentstudier, intervjuer. Utifrån detta harslutsatser dragits kring för- och nackdelar i utformningen av planeringsprocesser för energi- och klimatstrategier, t.ex. att processer som involverar intressenter tidigt även resulterar i strategier som är mer omfattandeI den tredje artikeln presenteras resultaten av en multidisciplinär litteraturundersökning. Vetenskapliga artiklar som handlar om ”hållbar stadsutveckling” och publicerade under perioden 2011-2012 står i fokus. Artikeln syftar till att bättre förstå hur hållbar stadsutveckling tillämpas i praktiken, hur det beaktas, hur det representeras i den akademiska litteraturen, samt vilka effekter som uppstår på grund av denna representation, såsom t.ex. ett brist på analys av governance processer för hållbar stadsutveckling i kommuner. Medan de första artiklarna behandlar praktiken med hänsyn till specifika teoretiska perspektiv, syftar den tredje artikeln till att ge en överblick och identifiera utmaningar och möjligheter inom forskningen för hållbar stadsutveckling. Tillsammans illustrerar de tre artiklarna ett flertal aspekter som påverkar utvecklingen av kommunernas strategiska arbete för hållbar stadsutveckling – de fem faktorerna.

<p><strong>Abstract</strong></p><p>Date: 2008-11-5</p><p><strong>Level</strong><strong>:</strong>           C thesis in Business Administration, 15ECT</p><p><strong>Authors</strong>:       Beatrice Yola Konlaan       Prince kofi Hanson</p><p><strong>Tutor:           </strong>Mats Viimne</p><p><strong>Title:             </strong>The Impact of Corporate Social Responsibility on an Organization’s  stakeholders: Case study: DHL, Sweden.</p><p><strong>Problem:</strong>      How does a corporate social responsibility performance    benefit its stakeholders?</p><p><strong>Purpose:</strong>       This research work will seek to find out how aware DHL is about CSR activities and in what ways this awareness can be impacted on its Stakeholders.</p><p><strong>Methods:      </strong>A qualitative method of approach was used for this research work, with regards to primary data; interviews (face-to-face interview, telephone and email interview) were used. Secondary data sources were literature, articles, journals and internet sources from the university data bases.</p><p><strong>Co</strong><strong>nclusion</strong><strong>:  </strong>The impacts of Corporate Social Responsibility (CSR) activities on stakeholders have an overall influence on the organization hence steps must be taken to understand the broad issues that should be addressed, management should come out with an inclusive strategy for stakeholder involvement to carry out research and surveys on effective strategic conversations with stakeholders.<strong></strong></p><p>The involvement and early engagement of stakeholders in the planning process of decision making and implementation is very vital in view of the fact that stakeholders are those affected and affecting change in the community. Stakeholder involvement and collaborative decisions on CSR issues represent a high level of participation programs. However, it is not easy, and must be complemented in many cases with conflict resolution.</p><p>The awareness creation of CSR activities by DHL on its stakeholders would add a very useful contribution to business development and profit making by this organization. The consciousness of CSR would cause all stakeholders alike to play their apart in the sustainability of CSR.</p><p><strong>Key words: </strong>Corporate social responsibility (CSR), Stakeholders, DHL, Sweden.</p>

This thesis presents a new conceptual model of occupational outcome based on the results of input from 5 key stakeholder groups in the field of occupational health including patients, healthcare providers, employers, unions, and insurers. Data from 77 participants who took part in one of either 18 individual interviews or 11 focus groups were qualitatively content analyzed. The goals were to: 1) compare the range of meanings given to the concepts of health, occupational health, and occupational outcome, 2) understand the range of opinions among stakeholders and identify areas of agreement or disagreement and, 3) to develop a framework of occupational outcome incorporating the views of all key stakeholders. Health, occupational health, and occupational outcome were found to have different and complex meanings that extended beyond those in existing research, and that related to the role a variable is hypothesized to have in a larger framework. Stakeholders differed in the depth, breadth, and qualitative nature of the themes discussed. Natural alignments among some stakeholder groups emerged which varied depending on the context, however a specific focus could be identified for each group. No single stakeholder group alone expressed all the themes and the complexity of the relationships among them; the whole could only be understood in terms of the sum of the stakeholder parts. A new model emerges in which occupational outcome is encompassed by the interactions of 3 key factors: Function and Ability, Individual Behaviours, and Environmental Factors. These are embedded within larger models of both occupational health that includes both individual health and workplace health, and of quality which is comprised of the interactions between structure variables, system participant factors, and outcome. The new model and the process undertaken to develop it meet two important needs for occupational health; enhancing understanding and conceptualization of occupational outcome, and enhancing understanding of the perspectives of stakeholders in the occupational healthcare system. The findings have implications for research, and delivery of quality care to patients with occupational disease or injuries. Some next steps include model validation and testing, measurement scale development, clarifying new variables through ongoing stakeholder discussion, and model application.

Magister Commercii - MCom / The study aims to identify the management competencies needed during the time of crisis at a university as perceived by the stakeholders. The study includes the top tier of management including the Executive Management of the University, as well as Deans of Faculties and Directors of Units, Centres, Divisions and Institutes. This research study explores the specific competencies emphasised in crises and uses the case of a university and its top management tier in the face of the #FeesMustFall onslaught. The researcher tests the perceptions and feelings of the university’s designated stakeholders (staff) with self-administered questionnaires to establish which competencies are present within management during a time of crisis. The reason for this study is to identify the management competencies at play during a time of crisis at a university and to establish university managements as crisis managers.