M.Com. / Please refer to full text to view abstract

Thesis (LLM.) -- University of Limpopo, 2017. / In South Africa, during the then apartheid era, the mining sector had records of extremely high fatalities, injuries and occupational diseases that led to massive death of miners predominantly the Blacks. In the post-apartheid era, numerous laws have been enacted to address the problem. One of the laws that was introduced is the Mine Health and Safety Act 29 of 1996 which provides for radical enforcement of health and safety standards using various mechanisms, such as monitoring systems and inspections, investigations, and employers' and employees' duties to identify hazards and eliminate, control and minimise the risk to health and safety of mine workers. This study examines the extent, efficient and efficacy of the implementation and enforcements of these laws and points out the challenges being encountered and prospects made thus far. The study used Australia and Chile for comparative study and showcased how the government and the laws they have passed are being effectively used to contain and curtail health hazards, accidents and fatalities in the mining environment.

MPM / Oliver Tambo Institute of Governance and Policy Studies / See the attached abstract below

Thesis (MSc)--University of Stellenbosch, 2000. / ENGLISH ABSTRACT: Formal systems of environmental management and certification for activities associated with extensive land use, relate mainly to forestry. The emergence of forest certification largely originates from the issue of tropical deforestation and the associated boycott campaigns against tropical timber. At the United Nations Conference on Environment and Development in Rio de Janeiro in 1992, a new set of international norms were set in the form of Forest Principles. These were non-binding and together with international initiatives, such as the Tropical Forestry Action Programme and the International Tropical Timber Organisation have failed to decrease deforestation. New efforts to encourage sustainable forestry through forest certification were made by Non Governmental Organisations which collaborated with the private sector in developing new policy instruments. They followed the trend of eco-labelling in an attempt to link green consumers to producers whose aim it is to improve management practices. The Forest Stewardship Council (FSC) was established. The FSC system relies on forest management principles and criteria approved by itself and is based on performance standards. The International Standards Organisation (ISO) also developed a management standard based on the principle of continuous improvement. ISO developed the ISO 14001 standard for the certification of Environmental Management Systems which is applicable to any industry concerned with the environment. From questionnaire surveys carried out among a sample of private game ranch owners/managers in the Northern Province, current standards of management were established. It was found that private owners/managers rely mostly on their own experience and knowledge. Information about management on game ranches is rarely available and only major concerns and most visible problems are attended to. Guidelines with standards for an Environmental Management System (EMS) according to the ISO 14000 series were drawn up from the results of the surveys and a literature review. A checklist of principles and criteria which could be used for the certification process was also developed. The final objective is to attain quality game ranch management which is environmentally sensitive, socially aware/beneficial and economically viable. This is crucial for the conservation and preservation of the natural systems in South Africa in which private land owners playa major role. / AFRIKAANSE OPSOMMING: Formele omgewingsbestuursisteme en sertifisering vir aktiwiteite wat geassosieer word met ekstensiewe grondbenutting, word hoofsaaklik gekoppel met bosbou. Die konsep van sertifisering het tot stand gekom as gevolg van die omstredenheid rondom ontbossing en die gassosieerde sanksies teen tropiese hout. By die Verenigde Nasies Konferensie oor Omgewing en Ontwikkeling in Rio de Janeiro in 1992 is 'n nuwe stel internasionale norme daargestel in die vorm van Bosbeginsels. Hierdie was nie-bindend en saam met internasionale inisiatiewe soos die Tropiese Bos Aksie Program en die Internasionale Tropiese Hout Organisasie het hulle gefaal om ontbossing te verminder. Nuwe pogings om volhoubare bosboupraktyke aan te moedig is aangewend nadat Nie-Regering Organisasies en die privaatsektor saamgewerk het om nuwe beleidsinstrumente te ontwikkel. Hulle het die neiging vir die "eko-etiket" nagevolg in 'n poging om omgewingsbewuste verbruikers in kontak te bring met produseerders wat gemoeid is met verbeterde bestuurspraktyke. Die Forest Stewardship Council (FSC) het tot stand gekom en hulle sisteem sluit bosbestuursbeginsels en kriteria in wat deur hulleself goedgekeur is en gebaseer is op werkverrigtingstandaarde. Die Internasionale Standaarde Organisasie (ISO) het ook 'n bosbestuurstandaard opgestel gebaseer op die beginsel van kontinue verbetering. ISO het die ISO 14001 standaard opgestel vir Omgewingsbestuursisteme wat van toepassing gemaak kan word op enige industrie wat gemoeid is met die omgewmg. Na afhandeling van vraelys opnames onder privaat wildsplaas eienaars/bestuurders, is daar vasgestel wat die standaard van bestuur tans in die Noordelike Provinsie is. Privaat eienaarsIbestuurders maak meestal staat op hulle eie ondervinding en kennis. Inligting oor die bestuur van die wildsplase is nie geredelik beskikbaar nie en slegs die mees sigbare en grootste probleme word bestuur. 'n Riglyn met standaarde vir 'n Omgewingsbestuursisteem volgens ISO is opgestel vanaf resultate van die opnames en 'n literatuurstudie asook 'n "Checklist" wat beginsels en kriteria insluit wat gebruik kan word in die sertifiseringsproses is ook ontwerp. Die finale doel is om kwaliteit bestuur te bewerkstellig wat omgewingsensitief, sosiaal bewus/voordelig en ekonomies lewensvatbaar is. Laasgenoemde is uiters belangrik aangesien privaat grondeienaars 'n sleutelrol speel in die bewaring en preservering van die natuurlike sisteme in Suid-Afrika.

At an international level, demands for accountability in respect of the quality of teaching and learning in higher education are increasing. This is also the case in South Africa. The response to these demands has taken the form of the introduction of quality assurance systems to higher education. In South Africa, a formal national external quality assurance was introduced to the higher education system in 2001 as a result of the establishment of the Higher Education Quality Committee. The Higher Education Quality Committee is a standing committee of the South African Council on Higher Education. Like other quality assurance agencies across the world, the Higher Education Quality Committee has the responsibility for i) auditing institutions of higher education and ii) accrediting learning programmes. The first cycle of institutional audits ran from 2004 until 2011. As quality assurance was introduced to the higher education system and the first cycle of institutional audits began, universities in South Africa developed policies and procedures intended to assure quality in three areas of their core functioning: research, teaching and learning and community engagement. The University of Venda, which is the focus of the study on which this thesis is based, was no exception. As a practitioner in the Centre for Higher Education Teaching and Learning at The University of Venda, it was my observation that the policies and procedures intended to assure quality in teaching and learning were not always implemented by academic staff members. This was in spite of poor student performance data which raised questions about the quality of the teaching and learning processes in place. The study underpinning this thesis was designed to explore this phenomenon. More specifically, it aimed to identify the conditions enabling and constraining the implementation of policies and procedures in two Schools in the University: the School of Health Sciences and the School of Human and Social Sciences. In order to explore these conditions, I adopted Roy Bhaskar’s Critical Realism as an under-labouring philosophy for the study. Critical realism posits a view of reality comprising three strata, none of which can be reducible to the other. The first of these strata is termed the level of the Empirical and consists of the experiences and observations which become apparent to us through the senses. The second layer, the Actual, consists of events from which these experiences and observations emerge. Underpinning both of these layers is a further layer, the Real, which is not accessible by empirical means and which consists of structures and mechanisms which generate both events at the level of the Actual and experiences and observation at the level of the Empirical. The design of my study sought to reach this deepest layer of reality to identify these mechanisms. Bhaskar’s critical realism is philosophy which needs to be operationalized using substantive, or explanatory, theory. For this purpose, I drew on Margaret Archer’s social realism. The design on my study drew on case study methodology and involved in-depth interviews with members of the two Schools which each formed cases within the more overarching case of the University itself. In addition to these interviews, I analysed a range of institutional documents related to the assurance of quality in teaching and learning. The exploration of enabling and constraining conditions at the level of the Real allow me to make a series of recommendations in the final Chapter of my thesis intended to enhance the quality assurance system introduced to the University.

This dissertation investigates the relationship between work performance and the sense of coherence, using the salutogenesis approach and the influence of employees' biographical variables on work performance. The sense of coherence construct is discussed and conceptualised in terms of its comprehensibility, manageability and meaningfulness. Similarly, work performance is discussed and conceptualised in terms of its dimensions and dynamics. The integration of the literature study characteristics such as the cognitive, affective, conative and interpersonal characteristics were discussed. The research was conducted among 80 employees at a banking institution. The quality of life questionnaire and performance appraisal ratings were used. The relationship between biographical variables such as age, marital status, gender, qualifications, tenure, functional department and work performance were investigated. The results confirmed the empirical investigation that there was not a significant relationship between work performance and SOC. However, a significant relationship was found between job category and work performance, and between age and work performance. Finally, recommendations made for future research included using a bigger sample size in order to improve the generalisation of the findings to other organisational environments, and to further determine the relationship between other aspects of work performance (not just the KPAs) such as the human attributes of work performance and SOC. / Industrial and Organisational Psychology / M.A. (Industrial and Organisational Psychology)

The purpose of this study was to look at how principals and educators managed and experience the implementation of Quality Assurance policies in secondary schools in KwaZulu Natal focusing on the bttegrated Quality Management System that is currently in place. This study was designed as a qualitative exploratory and descriptive survey. Data was collected in 2007 by visiting schools and conducting interviews with the principals and educators. School managers fell into two groups. One group was positive about Integrated Quality Management System and other group negative. Even though there were differences, all agreed that lntearated Quality Management System was good if it was to be introduced at a pace suitable to the educators. Educators preferred Integrated Quality Management System to systems that were not transparent. They then recommended that Integrated Quality Management System should not be linked to the educators' remuneration as this destroys what could be good about IQMS / Educational Studies / M.Ed. (Education Management)

The challenge of satisfying the demand for basic services in the current dispensation has intensified. It is anticipated that once this initial challenge has been overcome, the tide will turn and secondary services such as transfer of ownership of forestry plantations will become the new challenge. The quest for efficient and effective service delivery is paramount, regardless of whether services delivered are basic or not. This research investigation puts performance management (which focuses on individual and organisational performance), as a necessity for service delivery. The focus was on service delivery within the Chief Directorate: Forestry in the Department of Water Affairs and Forestry. The findings demonstrated that the presence of performance management and other supporting systems does not guarantee automatic improvement in service delivery. The distinction is how effective an organisation can apply performance management in conjunction with a complete set of functional policies, systems and instruments to improve its impact on service delivery. / Public Administation / M.Tech. (Public Management)

This study explored factors that influence attitudes towards performance management among staff in the Core Network Field Operation (CNFO) of Telkom Eastern Cape. Performance management concerns achieving organisational goals efficiently and effectively. An observation by a manger that the staff were not performing optimally and were displaying a negative attitude towards performance management, necessitated an objective investigation into the reasons for such attitudes and also to be derivative of a corrective solution. This qualitative study was done in the form of a descriptive open ended survey involving geographically dispersed employees. Factual evidence gathered from the result of the study supports the literature that people have different views of performance management. A direct consequence of the different views could be in the inconsistent application of performance management. Solutions and possible corrective actions to improve employee participation and perception as sought by this study are contained in detail in the report / Business Management / M. Tech. (Business Administration)

Thesis (MCur)--Stellenbosch University, 2000. / ENGLISH ABSTRACT: Against the background of the approach to make the follow up care to oncology patients more accessible and with the emphasis on quality care, it was indicated that this service needs to be evaluated. A study based on a combination of qualitative and quantitative methods (also called triangulation) was conducted to formulate structure, process and outcome standards for a comprehensive follow up care for the oncology patients and to evaluate this service according these standards. The most important results are: • The quality of care relating to the structure standards was optimal regarding the organization of the patient's visits, follow up treatment and referrals. A suboptimal standard was found regarding the general management system. • In the process standards focusing on the physical and psychosocial needs of the patient, a suboptimal standard was found regarding all aspects. Nursing practice leading to subobtimal care of patients is a major cause for concern. • With the outcome standards reflecting in patient satisfaction, positive as well as negative opinions and perceptions were found. Recommendations include: • Upgrading of management systems • Empowerment of the nurses with knowledge and scientific competencies • Attention to the opinions and perceptions of the patients to completely involve the patient in the service and treatment process. Keywords: Oncology follow up service I formulation of structure, process and outcome standards. / AFRIKAANSE OPSOMMING: Teen die agtergrond van die benadering om opvolgdienste meer toegangklik te maak vir onkologiese pasiënte, met die beklemtoning van gehaltesorg, is dit aangedui dat hierdie diens geëvalueer moes word. 'n Studie gebaseer op 'n kombinasie van kwalitatiewe en kwantitatiewe metodes (genoem triangulasie) is uitgevoer om struktuur, proses en uitkomsstandaarde vir 'n omvattende opvolgdiens aan onkologiepasiënte te formuleer en die diens aan die hand daarvan te evalueer. Die belangrikste resultate is: • Die gehalte van sorg wat verband hou met die struktuurstandaarde was net optimaal ten opsigte van die organisasie van die pasiënt se besoeke, opvolgbehandeling en verwysings. 'n Suboptimale standaard is gevind ten opsigte van die algemene bestuurstelsel. • In die prosesstandaarde wat fokus op die fisiese en psigososiale behoeftes van die pasiënt, is 'n suboptimale standaard in alle aspekte gevind. Verpleegpraktyk wat lei tot suboptimale sorg van pasiënte is 'n groot bron van kommer. • Met die uitkomsstandaarde wat reflekteer in pasiënttevredenheid is positiewe maar ook negatiewe opinies en persepsies gevind. Aanbevelings sluit in: • Verbetering van bestuurstelsels • Bemagtiging van die verpleegkundige met kennis en wetenskaplike vaardighede • Aandag aan pasiënte se opinies en persepsies ten einde die pasiënt ten volle te betrek by die hele diens en behandelingsproses. Sleutelwoorde : Onkologiese opvolgdiens / formulering van struktuurproses en uitkomsstandaarde.