M.. Tech. (Business Administration, Faculty of Management Sciences), Vaal University of Technology / Store choice has become an area of concern for a retailer, with no clear verdict as to what drives customers in the selection of a store. Shopping at the right store with the right social reputation may be essential for many customers. Therefore, the dynamic store choice decision can be conceptualised as a problem of deciding where and when to shop. The primary objective of this study was to determine the influence of perceived social risk and buying behaviour on apparel retail store choice among Generation Y female students within the Sedibeng district. This study focused on perceived social risk, as the literature shows that publically consumed products are the ones with a high level of social risk and the consumer’s need for social acceptance with regards to brand and store choices. This study also looked at the buying behaviour of apparel by Generation Y female students within the Sedibeng district because in today’s increasingly complex retail environment, an understanding of consumers’ buying behaviour and their knowledge of products and services is critical for high quality business decisions. In addition, an understanding of consumers’ buying behaviour will assist retailers to segment their client base and target specific customer groups with strategies designed to meet their retail needs. A quantitative research approach was used for this study and a non-probability convenience sampling procedure was adopted in this study. A structured questionnaire was utilised to survey 400 students from the two universities in the Sedibeng district. The target population for this study was restricted to Generation Y female students within the two universities, namely Vaal University of Technology (VUT) and North West University (NWU). Pre-testing and a pilot study preceded the main survey and reliabilities were measured using the Cronbach alpha coefficients. Out of 400 questionnaires sent to the participants, a total of 370 responses were received and this resulted in a return rate of 92.5 percent for the main study. The statistical analysis of the collected data included descriptive statistical analysis, correlation analysis, exploratory factor analysis, confirmatory factor analysis and structural equation modelling to test the posited hypothesis. The analysis results of the factor analysis showed that based on the Kaiser-Guttman rule, for each of the constructs (perceived social risk, buying behaviour and retail store choice) only two factors that have intrinsic value greater than one were extracted. For the perceived social risk construct, two factors, which were labelled anxiousness and significant others were extracted and for the buying behaviour construct two factors, which were labelled acceptance and reaction were extracted. Lastly, for the retail store choice construct, two factors, which were labelled word of mouth as well as convenience and physical characteristics of the store were extracted through the exploratory factor analysis technique. According to the results of the structural equation modelling analysis, the tested relationships produced satisfactory results consistent with how they were hypothesised. Specifically, it appeared that there is a direct relationship between perceived social risk and buying behaviour. Buying behaviour also has a positive effect on retail store choice and finally, perceived social risk has a good impact, but there is no significant influence on retail store choice as indicated by the findings. Insights gained from this study will assist marketers of apparel products to increase the patronage levels in their stores by expediting the factors identified in this study. Moreover, these findings may enable apparel retail store managers to comprehensively understand how perceived social risk influences a consumer’s retail store choice and to predict as well as develop a current view of the buying behaviour of female Generation Y consumers, thereby facilitating the evelopment and implementation of more effective marketing strategies in their stores. Implications of the findings are discussed and limitations and future research directions are alluded to.

An effective process for translating contextual inquiry data into usable design concepts is described. A literature survey, field observations and laboratory simulations preceded contextual inquiry sessions with seven cashiers working in retail checkstands. Data from this field research was communicated with a graduate student design team during interpretation sessions. Diagrams and pictures from the physical workspace were introduced, work behaviors and breakdowns were discussed and design ideas and insights were recorded during these sessions. The final communication tool is a wall-sized affinity diagram created by members of the design team. The affinity diagram tells the story of peoples experiences working in retail front end work environments by incorporating patterns of cashiers behavior and concerns, while maintaining details of each participants comments. It translates the applied research from basic contextual inquiry data to a sustainable communication tool for contextual researchers, workspace designers and other project stakeholders. The design research method presented yields valuable qualitative results for physical workspace design that can be communicated to people who are not involved in data collection.

Thesis (M.B.A.)--University of Hong Kong, 1985.

M. Tech. Business Administration / This study was motivated by the lack of adequate convenience retail shopping facilities for the residents of the study area, comprising Thatchfield Residential Estate, The Reeds, Heuweloord and a small portion of Rooihuiskraal. Tenants generate the income for a shopping centre and therefore the value of this type of retail property to the owners depends on the forecast of consumer demand for the products or services sold by tenants. Through balanced tenancy, the stores in a planned shopping centre complement each other in the quality and variety of their products offerings, and the type and number of stores are linked to the overall need of the population of the catchment area.

Retail stores are understudied given the energy, occupant health, and potential sales impacts associated with poor indoor air quality (IAQ). There is also evidence of elevated pollutants in retail environments. This thesis is an exploration of the indoor air quality of retail stores. The first section of this thesis is a literature review on field investigations of the indoor air quality in retail buildings. Sixteen investigations report different measurements in 17 specific types of retail environments. Measurements vary depending on the specific investigation, but include VOCs, SVOCs, particles, microbiological species, and radon. When reported, indoor to outdoor ratios of almost all pollutants are greater than unity, suggesting the importance of indoor sources in retail environments. The second section of this thesis is an analysis of the whole store net emission factor for different retail environments. From the types of pollutants found in the retail store investigations, VOCs were the only pollutant group studied frequently enough to merit this analysis. The final section is an analysis of the potential for pollutant remediation strategies. Two methods, increasing air change rate and air cleaning, are considered with an analysis of the energy penalties associated with each. / text

Megastores are the latest phenomenon in the retail industry's evolution. This new form of retailing can be categorized by three main retail types: category killers, superstores and membership clubs. The arrival of megastores into British Columbia brings with it a variety of issues including economic, environmental, employment, aesthetic, social and planning. North American examples described in current literature detail these issues but do not directly address the role of the planner vis a vis megastores. Given that megastores are changing the retail geography and community development patterns of British Columbia, planners must have a comprehensive knowledge of their quantitative and qualitative impacts. To assist in an understanding of these impacts, two British Columbian megastore host communities are considered - Prince George and Courtenay. These case studies are assessed according to impacts delineated from the North American examples to determine the applicability of other research findings. Findings from this thesis show that megastores will become an important issue for British Columbia's planners and decision-makers in the years to come. The short history of megastores in the evolution of retailing make it difficult to evaluate their impacts. While some of the impacts found in the literature hold true for the British Columbian case studies, others do not. This divergence be attributable to the focus of available literature or the difference in exposure time to the megastore phenomenon. Further observation, research and analysis will be required to provide municipality specific data on which elected officials can base decisions.

Dissertation (PhD)--University of Stellenbosch, 2008. / Bibliography. Also available via the Internet.

Thesis (M. Sc.)--University of Hong Kong, 1998. / Includes bibliographical references (leaf 1-3).

Thesis (M. Hous. M.)--University of Hong Kong, 2000. / Includes bibliographical references (leaves 80-82).

Thesis (Ph. D.)--Hong Kong Polytechnic University, 2002. / Includes bibliographical references (leaves 288-305).