This thesis report aims at illustrating and describing how e-procurement can contribute in creating value and reducing overheads associated with the procurement process through adopting and implementing e-procurement systems and applications in the supply chain network of an organization. It is an obvious fact that e-procurement plays a vital role in managing the supply chain especially now that outsourcing has become very common in the business market environment around the world. The main purpose of our bachelor thesis work is to find out how e-procurement can contribute in creating value, reducing cost and gaining more profit out of the procurement process. Since this thesis report is meant to cover the available literature on procurement and e-procurement only limited areas of the supply chain management is presented.When it comes to methodologies, available literatures on procurement and e-procurement have been covered to extract the most plausible information and data related how e-procurement contributes in creating value and reducing costs and overheads in the supply chain management. First a framework of modern procurement processes and stages is given as a basis and then e-procurement is treated being the technologies and key factors in implementation of e-procurement.This thesis work tries to consolidate prevalent ideas as well as facts that have been tested by means of academic researches carried out by scholars of the field and interdisciplinary of industrial engineering. / Program: BSc in Industrial Engineering - International Business Engineering

Os gastos com saúde vêm crescendo em ritmo alarmante e os hospitais universitários, as unidades mais complexas dos sistemas de saúde, enfrentam grandes desafios para reduzir custos e melhorar a eficiência operacional. Considerando-se que a gestão de relacionamento com fornecedores tem grande potencial para apoiar melhorias de desempenho no setor hospitalar e, conforme indicações da literatura acadêmica, tem limitada abordagem no setor hospitalar, decidiu-se aprofundar o estudo de gestão de relacionamento com fornecedores em organizações hospitalares. Tendo-se como referência uma revisão sistemática de literatura, desenvolveu-se um framework específico para gestão de relacionamento com fornecedores em hospitais. O framework estabelece aspectos relacionados com apoio da alta administração, estrutura organizacional, infraestrutura de tecnologia de informação e capacitações dos recursos humanos como requisitos que devem ser atendidos para possibilitar a implementação de processos de gestão de relacionamento com fornecedores em hospitais. Com o auxílio do framework, foram realizados estudo de casos em quatro hospitais universitários de grande porte, dois públicos e dois privados. Nos relatórios dos casos são analisados o atendimento aos requisitos mencionados, os processos utilizados nos hospitais universitários e as dificuldades enfrentadas para a gestão de relacionamento com fornecedores. Constatou-se que os hospitais universitários privados estão mais evoluídos que os públicos na implantação de gestão de relacionamento com fornecedores. Restrições impostas pela legislação de compras públicas, políticas públicas de gestão de recursos humanos e carência de recursos financeiros para investimentos na infraestrutura de tecnologia de informação impedem que os hospitais universitários públicos consigam melhores resultados com a gestão de relacionamento com fornecedores. Este estudo contribui para preencher uma lacuna referente à abordagem de gestão de relacionamento com fornecedores em hospitais universitários e disponibiliza informações que podem auxiliar os gestores hospitalares a aprimorar a gestão de relacionamento com fornecedores. / Health spending has been growing at an alarming rate, and university hospitals, the most complex units of health care systems, face major challenges in reducing costs and improving operational efficiency. Considering that supplier relationship management has great potential to support performance improvements in the hospital sector and, as indicated in the academic literature, has received limited approach in the healthcare sector, it was decided to deepen the study of supplier relationship management in hospitals. Based on a systematic literature review, a specific framework for supplier relationship management in hospitals was developed. The framework establishes aspects related to senior management support, organizational structure, information technology infrastructure and human resource skills as requisites that must be met to enable the implementation of supplier relationship management processes in hospitals. With the help of the framework, a case study was carried out in four large university hospitals, two public and two private hospitals. In the case study reports it was analyzed the attendance to the mentioned requisites, the processes used in university hospitals and the difficulties faced for the supplier relationship management. It was verified that private university hospitals are more developed than the public ones in the implementation of supplier relationship management practices. Constraints imposed by public procurement legislation, public policies for human resources management and lack of financial resources for investments in information technology infrastructure prevent public university hospitals from achieving better results with supplier relationship management. This study contributes to fill a gap regarding supplier relationship management approach in university hospitals and provides information that can help hospital managers to improve supplier relationship management.

This work is focusing on the issues of the organisation structure and the quality management in the area of purchasing in the selected company MOTOR JIKOV Strojírenská a. s. The goal of this work was to analyze the current state and to find opportunities (recommendations) for the improvement in the given area based on the knowledge gained by previous studies of special literature and commonly used methods of prestigious companies.