The aim of this study was to find out the academic and social experience of Lesotho students who studied at institutions of higher in the Western Cape between 1990-1997.

The aim of this study was to find out the academic and social experience of Lesotho students who studied at institutions of higher in the Western Cape between 1990-1997.

Introduction-Motivation: Living, studying, traveling and working abroad can be an incredible, challenging experience or a nightmare, depending on how you interact with the local culture. Many things bring on culture shock: different food and ways of eating, shops and prices, attitude of people, customs and language problems. It is the strangeness, uneasiness or even fear we experience when we move from our home country and familiar surroundings, to live in a new and different society. Culture shock is now considered to be a natural part of the adjustment to studying abroad (Carmen, 1998:3). Although it can be disconcerting and a little crazy, the shock gradually eases as you begin to understand the new culture. It is useful to realize that often the reactions and perceptions of others towards you - and you towards them - are not personal evaluations, but are based on a clash of cultural values. The more skilled you become in recognizing how and when cultural values and behaviours are likely to come in conflict, the easier it becomes to make adjustments that can help you avoid serious difficulties. This research is aimed at identifying the most common differences between local South African and Chinese culture, and will investigate the experiences of Chinese students at the University of Port Elizabeth (UPE), South Africa, as well as a local Chinese family in order to develop a strategy to minimize culture shock. Research Problem: Chinese students at UPE experience various difficulties in adjusting to local university life. These problems range from practical difficulties regarding transport, accommodation and finances to less easily defined issues related to language and culture. While the “practical” difficulties are often prioritized and solved (or at least alleviated), those relating to culture are not adequately addressed. Chinese students at UPE consequently find it difficult to socialize with local students; they find it difficult to interact during lectures, and they are unsure about forming student-teacher relationships. All of this impedes academic progress, increase worry/fear of failure, and lead to homesickness and ultimately depression. Local Chinese business people have, through trial and error, learnt to adapt to the idiosyncrasies of South African culture (in its diverse forms). This is apparent from interviews which were conducted with a local Chinese businessman and his family who have successfully adapted to the local environment in order to identify the major obstacles to cultural acclimatization, as well as useful strategies, communicational ones among others, that enabled them to adapt.

This study aims to investigate the possible influence of Western culture on second-year Chinese students at the Nelson Mandela Metropolitan University (NMMU) in 2007 by focusing on their Internet usage. Roland Robertson’s theory of glocalization is employed as the theoretical framework in this study. The research design is qualitative in nature. Individual semi-structured interviews are the method of collecting research data while a thematic analysis is the means of analysing and interpreting the research data. The sample comprises twelve second-year Chinese students who are studying at the Nelson Mandela Metropolitan University (NMMU) in 2007 and have access to the Internet. This study has found that Western culture has exerted multi-faceted influences on the Chinese students through their Internet usage, and that they always negotiate such influences by selecting, adapting and appropriating what is useful in Western culture in an eclectic manner.

Dissertation submitted in fulfillment of the requirement for the Masters Degree of Technology: Public Relations Management, Durban University of Technology, 2011. / Globalization is impacting on education worldwide. As a result, the University of KwaZulu- Natal (UKZN), like other universities worldwide, have identified an opportunity to increase their profit margins by expanding their marketing initiatives internationally in order to recruit foreign students. The purpose of conducting this study was to investigate the sustainability of UKZN’s Student Exchange Programme in an increasingly competitive industry. The rationale behind the research is that communication challenges between UKZN, International Partner Universities and students, are threatening the overall success of the student exchange programme, with partners threatening to reduce their student exchange numbers. This rationale was tested via primary research in the form of a questionnaire distributed to international partner universities, who then randomly selected a target sample from students who had recently returned from a UKZN student exchange. Interviews were also conducted with a smaller sample and secondary research, in the form of a literature review of previous research findings and theoretical perspectives, was conducted. The sample comprised of ninety nine international students from first-world countries, who participated in a student exchange to UKZN. Respondent profiles included both male and female second-year tertiary respondents, from the European Union (EU) and the United States of America (USA). The major findings of the investigation revealed that the majority of respondents agreed that communication challenges at UKZN posed a credible threat to the future success of the exchange programme. UKZN should, therefore, focus on implementing long and short-term communication’s strategies. The research also found that, by addressing international concerns through the training and development of student exchange officers, will help equip officers to deal with a continually changing international relations’ climate.

Submitted in Fulfilment of the Requirements for the Degree: Master of Management Sciences: Marketing, Durban University of Technology, Durban, South Africa, 2017. / The immigration Act 19 of 2004 requires that all international students have proof of medical aid cover for a whole year from a provider that is registered with the South African Council for Medical Schemes in terms of Medical Schemes Act, 1998. Some medical insurance companies provide gifts to students to gain a larger market share in educational institutions. Health insurance products are very crucial in the lives of students and therefore the students must be familiar of medical product benefits and exclusions. Students lack relevant knowledge of health insurance products. Students seem have a perception that medical insurance products cover all healthcare expenses. Dissatisfied customers will tarnish the image of the respective medical aid companies, hence customer attrition. The purpose of this exploratory study was to determine the influence of promotional tools in awareness creation on higher education international students’ selection of medical products. The study was descriptive and quantitative in nature. A structured questionnaire with close-ended and scaled response questions was used as the research instrument. The sample comprised 400 international students studying at two universities in KwaZulu-Natal. Non probability sampling was used to select the sample. The results indicate that the respondents are very sensitive to price and majority of them are influenced by advertising and word of mouth. The results indicate that students react differently to each promotional tool. / M

International students have become major role players in international education across the globe. Their enrollment in different universities has increased in the past few decades worldwide. Most of these students bring rich cultural diversity and skills to their various host institutions and countries. These trends signal the need to examine and understand international students within the South African context. Against this background, this study explores the factors that influence academic choices of international students, academic and social challenges they face and the role of social capital in influencing international student integration at the Universities of Fort Hare and Rhodes in South Africa. A qualitative research design was employed in this study. Thirty international students were selected (and interviewed) using purposive sampling and snowballing. The study found that some of the main factors that influence the academic choices of international students include availability of scholarships and funding, recommendations of the institution by family and friends, availability of preferred course and the reputation of the institution. Some of the main challenges faced by international students in these two institutions include language barriers, financial difficulty, expensive but improperly maintained accommodation and culture shock. These challenges impede the smooth integration of international students into their new academic and social environment. However, the students employ several strategies in attempt to address the challenges they face. These include joining a student or community social organization, community engagement and making friends. These social networks and organizations serve as a support system and connection hub for the students. The study recommends that it is pertinent for the University of Fort Hare and Rhodes University to meet the needs and expectations of its international students through regular surveys that give them room to speak about their experiences. The need for efficient International Offices at both institutions is crucial as well as the employment of open‐minded multicultural trained staff in these offices. The study also suggests the need for the both institutions to provide affordable and comfortable accommodation for its international students.

The purpose of this study was to investigate the causes and effects of xenophobia in South Africa. The study also aimed at focussing on tracing whether there are any programmes in place to counter xenophobia. The ultimate goal was to establish ways in which secondary schools can play a role in averting xenophobia in the country. The research centred on gathering information through a review of literature, the use of questionnaires and conducting interviews. The literature reviewed highlighted a pattern of xenophobic tendencies since the dawn of independence in South Africa in 1994 which ultimately reached alarming levels in May 2008. Foreigners are accused of ‘stealing’ jobs and women from locals, commiting crimes, accessing government grants, accepting wages below the minimum laid down and enjoying better living standards than many locals. The foreigners’ way of life is not acceptable to some South Africans in terms of their language, lifestyles and personalities. Poverty seems to play a big role as most of the xenophobic acts occur in densely populated urban townships and squatter camps. The study did not come across significant efforts either from government or civic organisations aimed at countering xenophobia in South Africa especially in light of the extreme 2008 attacks on foreign nationls. The questionnaires were administered on 241 South African learners and the interviews were conducted with 15 African foreign learners in South Africa. The information gathered through questionnaires and interviews was summarised and analysed leading to conclusions that mostly corroborated the findings of the literature review. Some of the responses to the questionnares are worrying as they clearly reveal some xenophobic tendencies whilst some reponses to the interview questions recount some disturbing experiences that the participants encountered. Some of the recommendations made include the introduction of strict measures against name calling in schools, dealing with any xenophobic incidents in schools no matter how small the incident might be and organising regional sporting events together with educational exchange programs such as Mathematics Olympiads with schools from neighbouring countries. It is hoped that the implementation of the suggested recommendations may reduce the occurrence of xenophobia in South Africa. / Psychology of Education / M. Ed. (Psychology of Education)

The purpose of this study was to investigate the causes and effects of xenophobia in South Africa. The study also aimed at focussing on tracing whether there are any programmes in place to counter xenophobia. The ultimate goal was to establish ways in which secondary schools can play a role in averting xenophobia in the country. The research centred on gathering information through a review of literature, the use of questionnaires and conducting interviews. The literature reviewed highlighted a pattern of xenophobic tendencies since the dawn of independence in South Africa in 1994 which ultimately reached alarming levels in May 2008. Foreigners are accused of ‘stealing’ jobs and women from locals, commiting crimes, accessing government grants, accepting wages below the minimum laid down and enjoying better living standards than many locals. The foreigners’ way of life is not acceptable to some South Africans in terms of their language, lifestyles and personalities. Poverty seems to play a big role as most of the xenophobic acts occur in densely populated urban townships and squatter camps. The study did not come across significant efforts either from government or civic organisations aimed at countering xenophobia in South Africa especially in light of the extreme 2008 attacks on foreign nationls. The questionnaires were administered on 241 South African learners and the interviews were conducted with 15 African foreign learners in South Africa. The information gathered through questionnaires and interviews was summarised and analysed leading to conclusions that mostly corroborated the findings of the literature review. Some of the responses to the questionnares are worrying as they clearly reveal some xenophobic tendencies whilst some reponses to the interview questions recount some disturbing experiences that the participants encountered. Some of the recommendations made include the introduction of strict measures against name calling in schools, dealing with any xenophobic incidents in schools no matter how small the incident might be and organising regional sporting events together with educational exchange programs such as Mathematics Olympiads with schools from neighbouring countries. It is hoped that the implementation of the suggested recommendations may reduce the occurrence of xenophobia in South Africa. / Psychology of Education / M. Ed. (Psychology of Education)

Study-abroad in the United States traces its roots back to early colonial times. The concept of spending a semester or year abroad during the undergraduate degree programme is not a new one; however increasing emphasis has been placed upon the need for acquiring a global education to cope with the demands of an ever increasing internationalised world. The traditional locations for American undergraduates who chose to study-abroad have always been and continue to be Western Europe. Yet, with a culture similar to that of the United States, the question of what intercultural learning takes place is an apt one. Emphasis on non-traditional locations is increasing, yet few studies have been undertaken which examine the experience of American undergraduates who do choose non-traditional destinations for their study-abroad experience. This research examines, through a qualitative study, using in-depth, semi-structured descriptive interviews, the experience of six American undergraduates who chose to spend a semester in South Africa from January to June 2004. A focus group of professionals within the American university study-abroad setting was also interviewed in May of 2003 to determine factors of interest to professionals within the field. The major findings included: The traditional barriers to study-abroad were not applicable to the students studied, however, barriers dealing with lack of information or inaccurate information regarding South Africa and non-promotion of South Africa as a first world country were found to be relevant as deterrents to students choosing South Africa as a destination for study-abroad. The most relevant factors that influenced students to study-abroad in South Africa were found to be: prior academic coursework in African studies at the home institution, the perception that it was a destination that offered opportunities for personal enjoyment and learning prospects in a unique cultural setting in addition to the fact that the host institution's language of instruction was English. Based on these findings, relevant recommendations for further research in this field were suggested. / Educational Studies / DED (COMP EDUCATION)