Zugl.: Mannheim, Univ., Diss., 2007.

Bachelor-Arbeit Univ. St. Gallen, 2006.

Always the integrated steel plant, invests hugely, produces many kinds of steel grade, makes the procedure heavy and complicated, with high capital and skill-intensive, the products need to enter the domestic and international markets via severe competition, does not have monopolizing nature. On the initial stage of founding the factory, there are three developing criterion ,such as: rationalization in management¡Bmanaging computerization and production automation. The internal process of the integrated steel plant is a big supply chain system. In order to implement the close integration among ¡§producing, sale and demand¡¨, promote the process efficiency of whole company and break through the inertia that has thinking, China steel established a task force to implement the SCM system specialized in sales based on the existing production and marketing system and homework platform infrastructure in 2004. The purpose of this project are: on the premise of improving customer satisfaction, create mechanism of ¡§operation of producing and selling in good order¡¨, and offering via SCM with depth, broadness, transparency mechanism in coordination with operation, can promote adaptability to changes internally while facing the complicated and fast change of the internal and external environments, can be satisfied with customer's demand fast externally, let supply chain have a competition advantage entirely. This research is to analysis and study the critical success factors for implementing the SCM system of the integrated steel plant in CSC¡¦s case. This research applied Analytical Hierarchy Process (AHP) method to find out the critical success factors (CSF) from five constructs and twenty impact factors through AHP Questionnaire answered by four kinds of personnel. By statistical analysis, we find out the top six impact factors include: (1) Cognition and support, fully authorizing of the high-order executive, (2) Keep positive interdynamic cooperation with the users, (3) Setting-up and participation of the internal common understanding, (4) The system is designed to be in conformity with the environmental change of trends, (5) Plan and execution that will be supplied in the supply chain management system are combined, feedback and revise each other to improve plan exactness, (6) Build the sharing platform for supply, demand and managing information.

在80年代末期與90年代初期所討論的企業運籌管理與企業再造，都是強調在企業本身的流程管理的合理化、標準化與自動化，然而在90年代末期，由於網際網路商業應用的盛行，使得原本在90年代初期學術界所提的供應鏈管理變得更加可行。供應鏈管理重視在企業間的流程整合，使供應鏈能達到整體的流程最佳化，以提供最終使用者一個低成本、高服務品質的產品，其重點即在企業間的流程整合，運用資訊科技以達到此目的是必然的。雖然供應鏈管理被提出已有十多年之久，但是文獻中大部分僅針對管理層面上，對於系統方面卻仍然停留在企業內運籌系統，因此本研究將提出一系統架構，以達成供應鏈管理之目標。 本研究將依據關於供應鏈管理．供應鏈管理系統相關之文獻，根據文獻之結果，設計一套供應鏈管理系統架構之模型，並且使用物件導向軟體開發之技術與UML建立物件模型，最後選擇其中一功能，開發一雛形系統以驗證此架構之可行性。 本研究希望達成以下的目標：1)利用軟體系統以達成供應鏈之流程整合之目標，；2)建立一供應鏈系統架構模型，以輔助資訊廠商或企業開發供應鏈系統時之系統架構參考模型；3)與遺產系統(legacy system)結合，使用XML，與物件導向技術SOAP，提供遺產系統與供應鏈系統一個整合方案；4)降低系統使用障礙，利用WWW為人機介面，可以降低使用者使用進入障礙；5)降低系統導入成本，利用Internet的特性，企業不一定需要將系統購回，可以藉由網路，到供應鏈應用系統提供者，使用系統。 / Supply chain management (SCM) is the integration of business processes from end consumeis through original suppliers that provides product, services and infoimation. By this definition, we know that SCM is a series of management processes across firms forming a supply chain network. Cooper et al. [1] stated that those processes are customer relationship management, customer service management, demand management, order fulfillment, manufacturing flows management, procurement, product development and commercialization. In this paper, we propose an architecture and an object-oriented (00) model of SCM systems. This architecture contains three main components. The first one is "System Portal" , which is an interface between users and the system objects. The second one named "Object Repository" , which is used to store objects of the SCM system, makes the development, management and usage of these objects easier. The third one is "Database" , which is a universal database to store all data of the SCM system. Then, an 00 Model is developed based on this proposed architecture. This 00 model is graphically depicted using Unified Modeling Language (UML). We believe that the proposed architecture and 00 model in this paper can be used as a reference architecture and a reference model to help system developers to easily build their-owned SCM systems.