This thesis investigates the process of peer collaborative learning in three Supplemental Instruction (SI) groups at Rhodes University. The roles of the SI leader, the students and the task in the peer-collaborative learning-teaching process were researched. The research is rooted in sociocultural theories of learning and development. The notion of activity is thus central to this investigation. The tasks, goals and interactions in the SI sessions were analysed in order to arrive at an understanding of the process of learning-teaching in each of the three SI sessions. A method of analysis devised by Van Vlaenderen to study the process of everyday cognition in the problem solving activities of community activists (1997) was adapted for this study. The method of analysis was used to study the interaction processes of participants in the SI groups. Each interaction between the SI participants was broken into its constituent parts and labeled in terms of the goals of the interactions in relation to the preceding interaction or operation, the task or subtask under discussion, and the SI session as a whole. Data from the analysis of the activity were quantified in order to assess the quality of the learning-teaching process. A qualitative analysis of the patterns of mediation was used in conjunction with the quantified data of interaction patterns to draw conclusions about the nature of the peer collaborative learning-teaching process in the three SI sessions. The research findings indicate that the nature of the SI task is crucial; students in SI need to be able and willing to participate; and the facilitation style of the SI leader plays a role in determining the quality of the activity in the SI session. The thesis explicates learning-teaching activity that results in higher order learning.

Magister Educationis - MEd / This theses examined adult learners' experiences of group work in management education. Group work is an integral part of learning and teaching methods at most business schools because it develops team skills demanded by today's workplace. Furthermore, group work in education is grounded in the belief that much learning happens through social interaction and that diversity within groups promotes learning. This study analysed learners' group experiences in a business school. The study also aimed to identify conditions that hinder and promote group interaction with a view to enhance learning. / South Africa

The objective of this research study was to obtain a better understanding of the factors that affect lecturer and student participation in distributed collaborative learning assignments (DCLAs). A substantial number of courses worldwide have included DCLAs in their curricula in an attempt to teach students virtual communication and teaming skills, and to allow distributed students to learn course content collaboratively in a virtual environment. The execution and management of these assignments have proven to be more challenging that expected. Several attempts reported on in the literature had to be abandoned when cost exceeded the rewards for both lecturers and students. In a fouryear cyclical action research project carried out at the PETech (Port Elizabeth Technikon, currently part of the Nelson Mandela Metropolitan University, South Africa), ICT students at several of the PETech campuses were required to complete a DCLA in virtual teams. This project also had to be terminated when it was realised that virtual team learning was minimal and the time investment unacceptably high. For the research study reported on in this thesis the data collected during the four “preresearch” cycles and the experiences reported in the literature were analysed. The lessons learnt were applied to a new additional DCLA cycle which formed part of an ICT course, although this execution still showed room for improvement. A second additional cycle was then executed which had a high participation rate and was overwhelmingly labelled by the participating students as a valuable and enjoyable learning experience. Analysis of the factors affecting participation in DCLAs shows that they are numerous and tightly interlinked, and that each factor is able to take on a wide range of values. This complicates descriptive reporting as each of the DCLAs was unique with unique outcomes and would have to be reported as such in order to iii ABSTRACT iv gain an understanding of the factors. Hence, a level of abstraction was needed, which was accomplished by applying the traditional Glaserian grounded theory method to the data collected during the four “preresearch” and the two additional cycles, and from the literature on the topic. The outcome is a perceived costs and rewards (PCR) theory for participation in DCLAs. As participation is crucial for the learning experience of each student as well as his/her team members in an action learning environment, deciding on participation by continually calculating the costs versus rewards became the focal point of the theory. To the best of the author’s knowledge this research study makes a theoretical contribution to the existing body of ICT educational knowledge in the form of a perceived costs and rewards theory for DCLA participation and a practical contribution in that it provides a theory that can be used to explain, understand, interpret and predict participation in DCLAs. This research study provides guidance for future research in both of these areas.

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The present study investigates whether individuals who are trained in groups will benefit from a more enhanced facilitation of the information than those trained in a more traditional, individualistic, classroom setting. Participants who learn in a cooperative, group setting are expected to exhibit better performance on a subsequent knowledge test than participants who learn individually.

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Today’s world of work, especially in highly specialized knowledge-based industries such as scientific communications, is increasingly complex. Leaders are challenged to drive growth through innovation. Cross-functional teams are challenged to bring innovative ideas to life. Despite a growing body of literature on team learning, current research does not extend to this highly specialized setting, especially around how innovation is implemented by cross-functional teams. The purpose of this qualitative single case study was to discover how one cross-functional innovation team within a scientific communications agency learns, performs, and contributes to team and organizational outcomes, specifically what learning conditions are present and what behaviors are adopted. The research revealed how team members characterized their experience of cross-functional innovation teaming; what the team members perceived to be the optimal organizational and team learning conditions; what kinds of behaviors team members adopted to optimize their learning and performance; and what types of learning outcomes the team achieved. For cross-functional teams implementing innovative projects, conclusions were that: (1) successful implementation is facilitated by the organization’s approach to innovation, specifically their strategy and their support for cross-functional teams; (2) optimal learning conditions for the team are a shared aspirational vision, a climate of psychological safety, and innovation-responsive operating principles; (3) psychological safety and innovation-responsive operating principles facilitate innovation team behaviors of experimenting, crossing boundaries, and collaboration; (4) cross-functional innovation team leadership is emergent and may come from multiple sources based on the expertise of the team members and what leadership functions are most needed when; and (5) team outcomes include implementation of a new product, discovery of new ways of working, and team member satisfaction. Knowing this helps to determine what team learning models and research are most relevant to innovation teams in this practice setting and what additional practices or supports might be helpful to guide these kinds of cross-functional innovation teams and their organizations to greater success.

An experiment was designed and conducted to determine how knowledge diversity and assigned task roles for members in an online virtual collaborative group affects task performance and individual learning, and to explore the role of explanations as a mediating variable in these effects. The effects of knowledge diversity and assigned roles were examined in a collaborative network design-problem solving task, along with two control conditions to compare with individual work with and without self-explanations. Results show that explanations in dyadic discourse improve individual learning, and that groups with knowledge diversity tend to use more explanations than groups with assigned task roles. The results suggest that knowledge diversity and explanations are both important factors in determining how much individual learning occurs and how well it transfers from collaborative activities to similar, novel tasks.

Innovation is essential for growth, yet can be difficult to achieve due to the associated cost and risk. As such, organizations earnestly seek to adopt practices that positively impact innovation outcomes and improve innovation team effectiveness. Existing research has shown that team learning is an important enabler of innovation and that Agile software development practices have distinct advantages over traditional methods. However, little is understood about the learning dynamics of Agile teams, particularly in an innovation context where teams are focused on creating new product and technology solutions. This qualitative multiple case study explored the perceptions of software development teams at two leading organizations in the HealthTech and InsureTech industries, in order to gain a deeper understanding of and expand what is known about how Agile teams learn and how they leverage learning to innovate. Participating teams were engaged in innovation work and used Agile methods to co-create solutions with customers. The study used multiple data collection methods, incorporated cross-team/cross-case analyses, and featured an integrated theoretical framework based on three team learning models: Dechant, Marsick & Kasl (1993), Edmondson (1999), and Decuyper, Dochy & Van den Bossche (2010). Research results revealed that Agile teams learn informally, incidentally, and synergistically through eight dynamic, learning-rich, practice-driven experiences and that specific team learning behaviors and team innovative work behaviors that foster innovation are quite prevalent on Agile teams. Results also demonstrated that Agile values, principles, and practices shape and support team learning by creating a team-centered learning culture which facilitates collective thinking and action. This study sets forth a new understanding of Agile practice-driven experiences as learning-centered work and demonstrates how large-scale Agile transformation helped to facilitate the reskilling and upskilling of experienced adult learners. It also emphasizes the importance of strategically leveraging Agile team learning at both the team and organizational levels and provides specific recommendations for research and practice. Empirical insights from this study can prove valuable for leaders and organizations employing Agile methods, as well as researchers and educators engaged in the advancement of innovation practice, workplace learning and technology workforce education.

This dissertation explores collaborative approaches to policy and planning across multiple policy areas and stakeholders, and contributes to research in international education development as well as collaborative governance and management on the structures and processes through which persons work collectively-crossing institutional, sectoral and disciplinary divides-to achieve shared goals. Given the growth in policy attention and experimentation among countries to develop and implement approaches and mechanisms to facilitate collaboration across policy boundaries and sectoral silos, the specific goals of the study were to: (a) analyze how collaborative approaches emerge at the national level; (b) identify what factors support the implementation of collaborative approaches; and (c) assess how collaborative approaches affect systemic outcomes. The dissertation uses qualitative research methods of document analysis and interviews, and develops analytical frameworks to address the emergence, implementation and assessment of collaborative approaches policy and planning at the national level. Through its comparative case study of Early Childhood Development (ECD) in two Commonwealth Caribbean countries, Guyana and Jamaica, the dissertation contributes to governance and systems scholarship in ECD. In unpacking the stages through which the establishment of collaborative approaches unfold, the dissertation finds that political factors in the countries’ political contexts held the greatest explanatory value for differences in establishment, and specific drivers motivated progression within and between stages, for example, advocacy, and events that prompt collaborative action, recognition of interdependence, a prior history of collaboration, political will and leadership. The dissertation also provides a framework of the factors (i.e., contextual, structural, technical, and relational) that can influence the implementation of collaborative approaches and applies this framework to the case studies. Findings indicate that each set of factors was important in explaining how stakeholders were able to work collaboratively, but technical and relational factors were the most highly valued and least addressed in the case studies. Finally, the dissertation develops a framework that links key features of collaborative approaches to the systemic outcomes of equity, quality, and sustainability by offering analytical pathways to trace how collaboration can change the way a system functions-in the areas of system resilience, system integrity and system performance. The dissertation combines conceptual and empirical insights to analyze how the functioning of the collaborative entity and process in the case countries influenced their abilities to support equity, quality and sustainability at the systems level.