An abundance of theories exists on what constitutes appropriate team leadership; What seems to be lacking is how the "followers" react when exposed to their tenets. This particular study involves testing a contemporary model (Stewart & Manz, 1995) via interview statements that seem to indicate that a certain form of team leadership is taking place. Once determined, the effectiveness of the leadership "style" that is in effect is assessed using ten different performance dimensions to determine if that style is successful (or detrimental) in any of those areas. Leadership "tools" from other theories and models are examined as well.

Following a meso-contingency approach (Rousseau & House, 1994), this study examined the relationship between efficacy beliefs and effectiveness outcomes in a team context. Specifically, the interaction effects of self-efficacy and group efficacy as well as their direct effects on effectiveness outcomes at the individual level and at the group level were examined. Forty-two work teams (174 members and 42 supervisors) from several industries within Western Canada completed a survey assessing their efficacy beliefs, their attitudes at work, and their performance. The cross-level hypotheses revealed that self-efficacy positively related to individual effectiveness and to team attitudes but not to team performance. Group efficacy positively correlated with team effectiveness but not with individual effectiveness. Moreover, group efficacy as a shared belief and as a perception of individual team members was hypothesized to moderate the relationship between self-efficacy and team members’ effectiveness. However, these moderation hypotheses were not supported. / ix, 105 leaves ; 29 cm

AECI Bioproducts implemented the team concept as its management structure in it first ventures the lysine plant. The plant is AECI's first venture into Biotechnology. After a successful commissioning phase the plant was hampered by significant technological problems that prevented the plant from reaching design capacity. To compound matters the implementation of the Team Concept was not fully conceptualised resulting in poor implementation. The poor implementation resulted in teams being uncoordinated and often resulted in conflict between management and teams. The benefits that were envisaged from applying the team concept did not occur. The poor lysine prices and the inability to produce at design, resulted in significant losses being generated. This resulted in significant retrenchments at management level. The team structure remained intact despite the negative results achieved. The company recommitted to the team concept and structures were overhauled to ensurer the success of the teams. In 2001 Bioproducts is a vibrant thriving organisation. The productivity is above design and all benchmarks have been attained if not bettered. The organisation is one of the forerunners in the Biotechnology field and possesses skills and capabilities, which can be maximised in the future. The management question is how effective are teams and what is their relationship to job satisfaction. In this study we look at how effective teams are at Bioproducts and what is the level of job satisfaction among employees. We then determine the relationship using correlation analysis between perceptions of teamwork and job satisfaction. We also investigate the relationship between teamwork and organisational commitment, teamwork and work demands and teamwork and stress. Employees that were part of teams were given a questionnaire prepared by the author using the literature review conducted. There are seventy employees in the organisation and fifty-seven employees that belong to teams took part in the research. It was discovered that teams at Bioproducts are performing well within the organisation. Teams have high levels of autonomy, responsibility and accountability. There is a high degree of teamwork. Teams are interdependent and are co-operating and communicating well. There is a significant focus on job enrichment by management. The organisation is supporting and reinforcing teamwork well. The employees are committed to the organisation and there are high levels of job satisfaction among employees. Areas of concern that need to be looked at are the stress among employees, the insecurity surrounding ownership, communication within the organisation and training. The correlation analysis between teamwork and job satisfaction reveals that as individuals perception of teamwork increases job satisfaction increases and similarly as individuals perception of teamwork decreases job satisfaction decreases. The correlation between perception of teamwork and organisational commitment also reveals that as teamwork increases organisational commitment increases. One can conclude that team members that are happy in teams are more likely to be committed to the organisation and have increased job satisfaction. Stress of individuals increase as a result of teamwork, this is evident in the correlation analysis carried out. Organisations need to take heed of this since most individuals are not adequately equipped to deal with increases in stress levels. Teamwork places an increase in demands on employees and this factor together with stress levels need to be monitored. Overall the organisation is well equipped to deal with the ever-changing future and in terms of its human capabilities is well set to take advantage of its competitive edge once the issues that have been identified have been dealt with. / Thesis (MBA)-University of Natal, Durban, 2002.

The present study evaluates the psychometric properties of the TEAM Assessment Tool. The assessment was developed to evaluate work team effectiveness as a basis for providing developmental feedback for work teams. The proposed TEAM Assessment Tool includes 12 dimensions of work team effectiveness with 90 items total. The dimension names are (a) Communication, (b) Decision-Making, (c) Performance, (d) Customer Focus, (e) Team Meetings, (f) Continuous Improvement, (g) Handling Conflict, (h) Leadership, (i) Empowerment, (j) Trust, (k) Cohesiveness/Team Relationships, and (l) Recognition and Rewards. Data were collected from employees of a large aerospace organization headquartered in the United States who are participating in work teams (N= 554). Factor analysis guided development of six new scales of team effectiveness as follows: (1) Teamwork, (2) Decision-Making, (3) Leadership Support, (4) Trust and Respect, (5) Recognition and Rewards, and (6) Customer Focus. Reliability of scales was demonstrated using Cronbach's coefficient alpha. Construct validity was demonstrated through subject matter expert (SME) input, exploratory factor analysis, and scale reliability analysis. Criterion validity was demonstrated by significant correlations at the p<.01 level comparing two measures of team member opinion of team performance and level of performance as indicated by the six subscale scores and overall scale scores of the final TEAM Assessment Tool.

Thesis (MBA)--Stellenbosch University, 2001. / ENGLISH ABSTRACT: Team effectiveness will be crucial to the success of managers and their organisations in the twenty first century. Managers will have to determine the effectiveness of their teams with the help of valid and reliable measurement instruments. This study project was undertaken to design and develop a team effectiveness assessment instrument that has been proven to be internally valid and reliable, for use by managers in order to identify and develop team effectiveness in their work teams. The construction of the Team Effectiveness Measure (TEM) depended largely on the identification of the elements that are needed for a team to be effective. This was achieved by researching existing literature and extracting a list of elements that was common to effective teams. The resultant Team Effectiveness Criterion Instrument, used in conjunction with practical experience, was then used to construct the Preliminary TEM. The methodology used in constructing and validating the TEM consisted of five steps. The concept of team effectiveness was specified, by using the results of the literature study, which identified eight discernible dimensions of team effectiveness. These dimensions are: balanced composition, clear objectives and focus, positive climate, dynamic culture, effective relationships, open communication, sound procedures and effective leadership. The next step was to create a pool of items by using the findings of the literature study. This resulted in a total pool of one hundred items, which were included in the Preliminary TEM. The format of the TEM was then constructed, consisting of demographic information and a Semantic Differential Scale, with a seven point bipolar rating scale. The next step was to determine the construct validity of the TEM. Applying the Preliminary TEM to a sample group of one hundred and ninety six people, and subjecting the results to statistical analysis achieved this. The Item Total Correlation and Coefficient Alpha was determined, followed by a Factor Analysis, which led to the refinement of the Preliminary TEM. The end result was the final TEM, which consisted of three main factors and a total of thirty elements. The results of the analysis of the final TEM, being an extremely high Cronbach Coefficient -Alpha of 0.94, and a consistently high Item Total Correlation, is evidence of the internal consistency of the TEM. The results of the factor analysis, a loading of more than 0.6 on all items, reflect positively on the construct validity of the TEM. Only the items with the highest level of reliability were retained. The final conclusion, based on the results, was that the contents of the TEM were sufficiently validated and was usable as an instrument for assessing team effectiveness. This means that the results obtained from the use of the instrument can be trusted and used for making recommendations on the development of a team. It must however, be noted that the TEM needs to be subjected to further reliability and construct validity testing. This does not however, detract from the fact that the TEM can be used effectively as a measure for managers for team effectiveness, team functioning, identifying symptoms of poor team work that prohibits performance and for measuring the "temperature" of the team. / AFRIKAANSE OPSOMMING: Die sukses van bestuurders en organisasies in die een-en-twintigste eeu is deels afhanklik van die sukses en die effektiwiteit van hul werkspanne. Bestuurders sal geldige en betroubare meetinstrumente nodig hê om te bepaal op watter vlak van effektiewe werking hulle spanne is. Die doel van hierdie studie projek was om 'n meetsinstrument vir spaneffektiwiteit te ontwerp en ontwikkel, wat getoets is vir interne geldigheid en betroubaarheid. Die meetinstrument moet gebruik kan word deur bestuurders om spaneffektiwiteit te indentifiseer en ontwikkel. Dit was belangrik om eers die elemente wat nodig is vir spanne om effektief te funksioneer, te identifiseer, deur gebruik te maak van 'n literatuurstudie oor spaneffektiwiteit. Die bestaande literatuur is gebruik om 'n lys van elemente te identifiseer wat algemeen in effektiewe spanne voorkom. Hierdie lys van elemente, sowel as praktiese ervaring, is gebruik om die Voorlopige Spaneffektiwiteits Meetinstrument (TEM) op te stel. Die metedologie wat gebruik is, is om 'n vyf stap benadering te volg in die ontwikkeling van die TEM. Eerstens is die konsep van spaneffektiwiteit gespesifiseer, deur gebruik te maak van die resultate van die literatuur studie. Agt dimensies is as volg geidentifiseer: Gebalanseerde samestelling, duidelike doelwitte en fokus, positiewe klimaat, dinamiese kultuur, effektiewe verhoudinge, oop kommunikasie, gevestigde prosedure, en goeie leierskap. In die volgende stap is 'n poel van items saamgestel deur gebruik te maak van die bevindinge van die literatuurstudie. In totaal is 100 items ingesluit in die Voorlopige TEM. Volgende aan die beurt was die opstel van die formaat van die TEM, wat bestaan het uit demografiese inligting, sowel as 'n Semanties Differensiële Skaal met 'n sewe punt bipolêre skaal. Dit is gevolg deur die vastelling van die konstruk geldigheid van die TEM, deur die toepassing van die vraelys op 196 mense en die statistese verwerking van die resultate. Die Item Totaal Korrelasie en die Koëffisient Alfa is bepaal en dit is gevolg deur 'n Faktor Analise. Hierdie resultate is gebruik om die TEM te verfyn tot 'n instrument met drie hoof faktore en 'n totaal van dertig items. Bewyse vir die interne konsekentheid van die TEM is verkry deur die hoë Cronbach Koëffisient van 0.94, en 'n deurlopende hoë Item Totaal Korrelasie. Die resultate van die Faktor Analise was 'n deurlopende hoë telling van meer as 0.6, wat positief reflekteer op die konstruk geldigheid van die TEM. Slegs die items met die hoogste vlak van betroubaarheid is gekies vir insluiting in die finale TEM. Dit alles dui daarop dat die resultate wat vekry gaan word deur die toepassing van die TEM op spanne, vertrou kan word en gebruik kan word om aanbevelings te maak vir die ontwikkeling van die span. Daar moet egter genoem word dat verdere betroubaarheid en konstruk geldigheid studies nodig sal wees op die TEM, aangesien die TEM slegs vir interne geldigheid getoets is. Die resultate van die analise is egter bevredigend genoeg dat die TEM met vertroue gebruik kan word deur bestuurders om die vlak van ontwikkeling en effektiwiteit van hul spanne te kan bepaal.

The purpose of this study, a quasi experimental design, was to investigate the relationship between team leader behavior and team performance and satisfaction. This field research tested leader behavior dimensions from two theoretical models of team effectiveness: Hackman's (1992) "expert available coaching," and Cohen's (1994) "encouraging supervisory behaviors." The relationship between coaching behaviors and team performance, employee, and customer satisfaction was assessed. Manager behavior was assessed with the SMT Leader Survey (Burress, 1994), an instrument determined appropriate for team environments, that measures Communication, Administration, Leadership, Interpersonal Skills, Thinking, and Flexibility. Employee satisfaction and performance information was archival data provided by the organization. The results demonstrated that leader behavior is a less important component of team effectiveness than initially expected. Even though direct customer interaction was 25% of these manager jobs and considered the organization's most important predictor of corporate profitability, no relationship between leader behavior and customer satisfaction was found. Among the key findings was, that while flexibility differentiated leader behavior more than any other scale, its relationship with both team performance and team satisfaction was negative. Interpersonal skills were positively associated with team performance, while leadership was positively associated with team performance and satisfaction. The SMT data were factor analyzed and formed into three factors. Two were historical leadership constructs: consideration (which correlated positively with employee satisfaction) and structure. A third factor, decisiveness, was negatively related to team performance. This research determined some essential skills for managing high performance teams and improving employee satisfaction. The results indicate that managers in a team environment may need to alter their roles if high performance and employee satisfaction are organizational objectives. Possibilities include building and developing the corporation's business, creating in depth relationships with customers, and establishing alliances and partnerships with other organizations. These roles will require new manager skills which have the potential to increase manager job satisfaction and augment manager value to the corporation.

This research investigates the effectiveness of teambuilding in the whole School Development Department of an NGO based in the Valley of a Thousand Hills, KwaZuluNatal. My personal view is that teamwork is essential to the effective functioning of people in organisations. As I am the manager of the Whole School Development Department, I initiated a teambuilding programme at the beginning of 2002. My gut feeling is that teambuilding is the most important tool that can bring a team together in pursuit of common goals. By embarking on this research, I would be able to explore the perceptions of team members in respect of the effectiveness of teambuilding. From the outset it was believed that a case study approach would be most appropriate. This approach allowed the manager (researcher) to freely observe and interact with the subjects of the research. During the research, data was collected and analysed on an ongoing basis. Due to the nature of the research and the size of the population (eleven members in the team) the researcher was able to focus on the entire population. Results obtained revealed that the manager and team members were committed and dedicated to make teambuilding work. All the participants had a large say in how it would be run and all wanted the team to be as good as it could be. / Thesis (M.Ed.) - University of Natal, Durban, 2003.

Thesis (MComm (Industrial Psychology))--University of Stellenbosch, 2006. / The leadership-for-performance framework designed by Spangenberg and Theron (2004) aspires to explicate the structural relationships existing between leader competency potential, leadership competencies, leadership outcomes and the dimensions of organizational unit performance. The Performance Index (PI) and Leadership Behaviour Inventory (LBI) comprise the leadership-forperformance range of measures. The PI was developed as a comprehensive criterion measure of unit performance for which the unit leader could be held responsible. The basic PI structural model has been developed to explain the manner in which the various latent leadership dimensions measured by the LBI affect the eight unit performance latent variables that are assessed by the PI. Although preliminary research suggests the basic PI structural model could be refined, continued research in this regard can only be justified if the basic PI measurement model is shown to be measurement invariant across independent samples from the target population. As part of ongoing research of the leadership-for-performance range of measures, this crossvalidation study investigated the extent to which the PI measurement model may be considered measurement invariant across two independent samples from the same population. Two samples were collected through non-probability sampling procedures and included 277 and 375 complete cases after imputation by matching. Item analysis and dimensionality analysis were performed on each of the PI sub-scales prior to the formation of item parcels. No items were excluded based on item- and dimensionality analysis results. Two composite indicator variables (item parcels) were created from the items of each sub-scale and were treated as continuous variables in the subsequent statistical analyses. Structural equation modelling, using robust maximum likelihood estimation, was used to perform a confirmatory first-order factor analysis on the item parcels for each sample. The measurement model was fitted to both samples independently and close fit for each sample was established. The measurement model was cross-validated using a progressive series of measurement invariance tests. Results indicated the PI measurement model did not display full measurement invariance across the two samples although it did cross-validate successfully under the configural invariance condition. Statistically significant non-equivalence was found to exist in both the measurement error variances and the factor covariances (p<0,05), although the p<0,05 critical value was only narrowly surpassed in both cases. The measurement model did, however, display metric invariance across the samples as no significant differences were found between the factor loadings, suggesting the content of each item is perceived and interpreted in a similar manner across samples from the target population. When considered in combination, these results may be viewed as quite satisfactory as they indicate that themeasurement model does not appear to vary greatly when fitted to data from the two samples. As this study has established at least metric invariance of the PI, it therefore provides some basis of confidence for proceeding with subsequent research aimed at establishing the structural invariance of the basic PI structural model and eventually research that links the leadership behaviour to work unit performance as measured by the PI. Limitations of this study are discussed.

Organizations invest in team-based systems in order to generate innovative practices that will give them a competitive edge. High-performing teams require training and other support systems to gain the skills they need as well as to create and maintain an environment conducive to their success. The challenge for managers is to make resource allocation decisions among investment alternatives to maximize team effectiveness and still ensure a financial return for company investors. This study has three objectives. The first objective is to investigate whether there is a positive relationship among organizational environment, team potency (the team's collective belief it will succeed) and team performance. Results indicate that the presence of four organizational support systems influences team potency and performance. These support systems are the Design and Measurement, Rewards, Training and Communications Systems. In addition, results indicate that team potency is a mediating variable between the Design and Measurement and Communications Systems and team performance. These results suggest that companies are able to influence team performance by investing in environmental support systems. The second objective is to examine whether team members and managers view the organizational environment differently. Results indicate that managers view the Training and Communications Systems as more important, while teams perceive the Design and Measurement System and the Rewards System to be more important to their success. Since the systems that team managers view as important may influence their investment decisions, these differences may suggest a resource alignment issue. Third, a measure of team effectiveness based on financial measures is introduced. Published literature emphasizes attitudinal, behavioral and operational measures of performance. A financial measure offers a method of evaluating performance that is similar to methods used in capital budgeting and may be consistently applied across different types of teams with different purposes. The data collection process was performed by persons external to the team and covered a 12-month period. This method led to a loss of information and did not accurately portray team performance. However, the teams that were successful in calculating project savings were different types of teams from both manufacturing and service industries. This result is encouraging and warrants further investigation.

Organizations have had difficulty managing the performance of their knowledge work teams. Many of these troubles have been linked to antiquated or inadequate performance management systems along with a scarcity of empirical research on this important human resource initiative. These problems are magnified when managing the performance of research and development teams because greater ambiguity and uncertainty exists in these environments, while projects are unique and continually evolving. In addition, performance management in R&D has only recently been accepted as important while individuals in these settings are often resistant to teams. This study represented the first step in the process of understanding relationships between performance management practices and perceptions of performance in R&D work teams. Participants were 132 R&D team leaders representing 20 organizations that agreed to complete a survey via the Internet. The survey instrument was designed to examine the relationships between performance measurement, feedback, and reward processes utilized by teams in relation to measures of customer satisfaction, psychological and team effectiveness, and resource utilization and development. The most important level of performance measurement occurred at the business unit level followed next by the individual level while team level measurement was unrelated to team performance. A simple measurement system with three to seven performance measures focused on objective results, outcomes, and customer satisfaction appeared ideal. Team participation in the performance management process, most notably the process of setting performance measures, goals, and objectives was also important. The use of multiple raters, frequent performance appraisals, and frequent feedback were identified as meaningful. Specific types of rewards were unrelated to performance although some evidence suggested that business unit rewards were superior to team and individual rewards. It was speculated that R&D teams function more like working groups rather than real teams. The focus in R&D seems to be on business unit projects, products, or designs where the aggregate of individual and team contributions determine larger project outcomes.