Orientador : Bernardo Caro / Dissertação (mestrado) - Universidade Estadual de Campinas, Instituto de Artes / Made available in DSpace on 2018-07-18T12:27:18Z (GMT). No. of bitstreams: 1 Rauscher_BeatrizBasiledaSilva_M.pdf: 7889985 bytes, checksum: 7fe71235b9e63a264e9d74697f5d3e2e (MD5) Previous issue date: 1993 / Resumo: XiLogravuras Secas é um conjunto de gravuras que tem como principal qualidade constituir-se de um meio inusitado de linguagem plástica. Seu principal elemento expressivo é o significado auto-referente. Decorre do estudo da história da xilogravura, em enfoque funcional, expressivo e técnico. Compara a xilogravura com outros meios de reprodução da imagem gráfica e, para tanto, expõe os procedimentos utilizados na indústria gráfica e aborda a xerografia como meio de reprodução e linguagem expressiva. Expõe os aspectos comuns e divergentes entre eletrografia e xilogravura, cuja ênfase se dá no caráter marginal, experimental, multiexemplar e poético de cada um dos meios. Analisa as relações entre arte e técnica e introduz, sob o título "Xero/xilogravura", a proposta de associação destes meios que é a matéria do estudo. Ela se apresenta como solução aos problemas técnicos e expressivos apresentados pelas diferentes linguagens frente às tecnologias empregadas pela arte do nosso tempo. Desta associação surge uma nova xilogravura que é, ao mesmo tempo, um terceiro meio, um híbrido resultante do diálogo que se instala entre as poéticas destas duas linguagens. As imagens resultantes apresentam, portanto, uma qualidade especial; envolvem ainda uma ambigüidade de percepção pela não codificação do meio (artes artesanais e artes industriais); o choque entre suas características materiais (madeira/quente em oposição à imagem eletrográfica/frio); a contradição entre a funcionalidade da xerografia e o obsoletismo da xilogravura; a oposição entre procedimentos (processo artesanal de gravação da imagem e processo eletro-mecânico da reprodução de exemplares) e o antagonismo de significados, através da referência aos signos excêntricos das sociedades primitivas (pelo uso da madeira) e os signos da soci~dade industrial (pelo uso da máquina). O novo meio de linguagem plástica que este estudo vem propor se auto-referencia no domínio das imagens configuradas; o objeto representado é a madeira, e o principal elemento compositivo é a repetição pela acumulação e redundância. Há, ainda, em XiLogravuras Secas, a destruição da idéia de gravura como categoria artística tradicional provocada pelo choque das linguagens. A pesquisa ainda discorre sobre as etapas criativo, procedimentos utilizados, análise das ticas particulares de cada série de trabalhos e produção das gravuras / Abstract: Xilogravuras Secas is a set of engravings that has as main quality the constitution of an entirely new midia of pLasticity. Its most important element of expression is itsauto-reffering meaning. It comes from xylograph history, in a functional, expressive and technical view. It compares xylograph with other means of reproduction of graphic images and, to this extent, it shows the proceedings utilized in the graphic industry and takes xerography as a midia for expressive reproduction. It exposes the common and divergent sides between electrography and xylography which enfasis is put on the marginal, experimental, multifeatured and poetic characters of each of these midia. It analyzes the relations between art and technic and introduces, under the title Xero/xilogravura, the propposal of associating these midia, which is the objective of the study. It comes as the solution to the technical and expression problems shown by each of the different midia languages in face of the technology applyed to art in our times. From this association comes out a new xylography that is, at the same time, a third means, a hybrid, resulting from the dialog that sets forth in mid of the poetics of the two midia languages. The images that come out, then, show a special quality; they also take an ambiguity of perception because of the non-coded midia (artisans' arts and industrial arts); its colliding material characteristics (hot/wood opposed to cold/electrography); the contradiction between the functionality of xerography and the obsolecence of xylograph; the opposition of proceedings (artisans' processes of image engraving and the reproductive electro-mechanical method) and the antagonism of the meanings, through the refferences to the excentric signs of the primitive societies (using wood) and the signs of industrial society (using machine). The new midia for plasticity that this study brings up is auto-reffered in the domain of configured images; the object represented is wood and the most important element is the repetition by accumulation and redundance. There is stilL in Xilogravuras Secas the destruction of the idea of engraving as an artistic traditional category brought by the collision of midia languages. The research also describes over the steps of creative process, utilized processes in the analysis particularities of each series of works and incLudes reproduction of the engravings / Mestrado / Mestre em Artes

Benchmarking is an established method of working which is often used in order to develop the quality of the organization. However, almost 70% of the organizations with benchmarking fail due to the lack of planning and structuring of the benchmarking exercise. Maintenance sections in the paper and pulp industry are one of those who have decided to conduct benchmarking. Therefore, the purpose of this study is to gain knowledge of how the maintenance sections in the paper and pulp industry deliberately structure and plan to use benchmarking as a driving force for quality development in the maintenance sections. The study is a hermeneutic case study. Telephone interviews and document analysis have been used as data acquisition methods. The results show that there is a lack of both planning and structuring in the benchmarking process, and lack of management commitment for quality improvements within industrial maintenance. Based on the results of the study, discussions and reflections have been made The discussions and reflections are about how the case organization can increase its prospects for the use of benchmarking as a driving force in quality improvement of the maintenance sections, where the committee work plays an essential support in the benchmarking process.

This report details a design process that generates new forms from mundane materials and tools. By utilizing a structure of limitations to establish artificial constraints, making becomes a sort of game where the designer must negotiate the rules and objects in order to achieve a solution. The best results come from setting up explicit limitations about the type of manipulation permitted, establishing design objectives, specifying the material or tool to be explored. Throughout the process of designing a structure of limitations affords the designer a critical distance from the assumed uses of common materials and familiar tools resulting in new forms, and often unexpected results. Self-assigned parameters help the designer gain control over rules and constraints established by clients. / text

The purpose of this study, a quasi experimental design, was to investigate the relationship between team leader behavior and team performance and satisfaction. This field research tested leader behavior dimensions from two theoretical models of team effectiveness: Hackman's (1992) "expert available coaching," and Cohen's (1994) "encouraging supervisory behaviors." The relationship between coaching behaviors and team performance, employee, and customer satisfaction was assessed. Manager behavior was assessed with the SMT Leader Survey (Burress, 1994), an instrument determined appropriate for team environments, that measures Communication, Administration, Leadership, Interpersonal Skills, Thinking, and Flexibility. Employee satisfaction and performance information was archival data provided by the organization. The results demonstrated that leader behavior is a less important component of team effectiveness than initially expected. Even though direct customer interaction was 25% of these manager jobs and considered the organization's most important predictor of corporate profitability, no relationship between leader behavior and customer satisfaction was found. Among the key findings was, that while flexibility differentiated leader behavior more than any other scale, its relationship with both team performance and team satisfaction was negative. Interpersonal skills were positively associated with team performance, while leadership was positively associated with team performance and satisfaction. The SMT data were factor analyzed and formed into three factors. Two were historical leadership constructs: consideration (which correlated positively with employee satisfaction) and structure. A third factor, decisiveness, was negatively related to team performance. This research determined some essential skills for managing high performance teams and improving employee satisfaction. The results indicate that managers in a team environment may need to alter their roles if high performance and employee satisfaction are organizational objectives. Possibilities include building and developing the corporation's business, creating in depth relationships with customers, and establishing alliances and partnerships with other organizations. These roles will require new manager skills which have the potential to increase manager job satisfaction and augment manager value to the corporation.

Six different Digital Proofing Systems from three different techniques have been evaluated as totechnique, printing quality, economy and usability. Digital proof from two paper qualities, coatedand uncoated, has been compared with references printed in offset, to see how good they match eachother. Only two Proofing Systems manage to print on reference paper. The other Proofing Systemsuse special paper for digital proof.Measurements and visuell judgement show that the Digital Proofing Systems visualise referencepictures with quite good quality. Proof optimised for coated paper visualise the colours with goodresult. Proof optimised for uncoated paper shows higher quality than the references, which depends onthe surface of the proofing paper. Comparison between reference paper and proofing paper has takenplace as to differences in colour and paper quality.The Digital Proofing Systems are fully automatic, which demand a quite comprised education forcorrect handling. The purchase price and printing costs vary considerably between the ProofingSystems.

Ingeniero Civil Industrial / La empresa Xerox en Chile ofrece el servicio de reparación de equipos de oficina tales como impresoras y fotocopiadoras. Para ello cuenta con una dotación de técnicos que se trasladan hacia los clientes para realizar el trabajo. La estrategia de la empresa es atender las solicitudes de trabajo tan pronto como sean recibidas, es decir, organizar y atender durante el día las llamadas que van recibiendo por parte de sus clientes. Cuando esto no es posible, ciertos clientes son postergados para otro día. Como consecuencia de dicha estrategia, las llamadas que no alcanzaron a ser atendidas a tiempo por los técnicos llegó al 54% para el periodo 2002-2003 en la ciudad de Santiago, considerándose esto un deterioro en la calidad de atención. En este trabajo se propuso disminuir la cantidad de clientes postergados junto con la distancia recorrida mediante la planificación eficiente de las rutas. La metodología consistió en abordar la situación como un problema de ruteo de vehículos, donde además los tiempos de viaje no son fijos, sino que dependen de la hora del día. Este problema es conocido como el Problema de Ruteo de Vehículos con Dependencia del Tiempo (TDVRP por sus siglas en inglés). Debido a la necesidad de encontrar soluciones rápidas, el problema fue resuelto mediante Algoritmo Genético, el cual consiste en generar un conjunto de rutas aleatorias de clientes y luego intercambiar entre sí pequeños segmentos para crear nuevas y mejores rutas, imitando de tal forma el proceso de recombinación genética presente en la naturaleza. Se consideró también un cambio en la política de atención, donde ahora todos los llamados serían atendidos al día siguiente para una mejor planificación. Los resultados se obtuvieron para una semana de operación. Las soluciones alcanzaron tasas de retraso entre 6-20% en comparación con el 59% de la situación real de aquella semana. Respecto de la dependencia del tiempo, los resultados mostraron que no hubo diferencias significativas al incluir variación en los tiempos de viaje en comparación con tiempos de viaje fijos. Se concluye que el cambio en la estrategia de atención y una buena planificación inicial mejoran ostensiblemente la cantidad de clientes que deben ser postergados, esto implica una oportunidad de mejora en la calidad de servicio que ofrece Xerox. Por otro lado, incluir dependencia de la hora del día en los tiempos de viaje no significó un aporte al modelo en cuanto calidad de las soluciones. Aquello podría explicarse por tiempos de servicio mayores que los tiempos de viaje, haciendo que el impacto de estos últimos sean irrelevantes para la solución del modelo en una ciudad.

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